Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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8,0
Points positifs : When picking vehicle up, we were overlooked and when brought to attention of the attendent... she made accomodation of gas at drop off and 50 credit
Points négatifs : At time of reservation, i had requested requested pick up/drop off at seatac airport location. No prompts were given that no cars were available there and was automatically booked at the downtown Seattle location. No accommodations made by either alamo or hotwire. Frustrating as out of our way for both pick up and drop off. Will consider this if needing to book ever again.
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10,0
Points positifs : loved the upgrade at alamo
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10,0
Points positifs : The report we met at the airport was fabulous. So nice and extremely helpful.
Points négatifs : When we asked if downtown Seattle was open at 7pm, we were told no. So we drove out to Seattle Airpirt to drop off rental and needed transportation back to Downtown Seattle, the person at the airport told us we could definitely drop off the car downtown by using the night drop. He was wonderful. Wish the person we called about downtown being open told us of night drop. She said we"d have to wait until the morning. We wasted an hour and used more gas going back and firth to downtown.
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2,0
Points négatifs : Poor customer service all around. When we tried to leave the garage with the car the employees failed to give us the correct key card to exit so we had to circle back four speperate times which was a huge time suck for everyone. By the third time, the employer accused us of not knowing how to input the key card instead of trying to find a solution. Turns out the employer forgot to give us the second card that was necessary to exit and he did not even apologize.
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7,2
Points positifs : The car was comfortable and a smooth drive.
Points négatifs : The man I got the car from insisted I needed rental insurance even though I'm pretty sure my insurance covers that, if its required to purchase in house that should be included in the quoted cost on what is due at arrival. The USB slot wasn't comparable with my device so music was slim pickings.
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10,0
Points positifs : It was really a great price!
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9,6
Points positifs : Easy to find online Good value Friendly service
Points négatifs : Did not like driving the Focus. Not the fault of Alamo just not a car I would prefer
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2,0
Basis transportation that’s all...
Points positifs : Not much
Points négatifs : Downtown Seattle pick-up, car had 1/8 tank of gas when picked up and NO windshield washer fluid. Also this little shit-box didn’t even have cruise control.
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10,0
Points positifs : Fantastic team! Friendly and helpful.
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10,0
Great Trip
Points positifs : Easy and convenient, lady at the front desk was so nice and helpful. We were in and out and leas than 10 minutes!
Points négatifs : The car was so smooth and didn’t know the car was on but it’s a hybrid, we got used to it.
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10,0
Nice cars for good value
Points positifs : I reserved an economy car for a week and was given a Kia Soul which was very roomy, fun to drive, and, at under 14', still qualified for the lower Seattle ferry fare. All staff were friendly, efficient, and really responded to my needs. Convenient downtown location. Easy in/out of the parking garage.
Points négatifs : The only negative was the hard water spots on the windows.
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10,0
Fantastic
Points positifs : Service was fast efficient Lady helping friendly Car ready clean Give A+
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10,0
Points positifs : loved the upgrade at alamo
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10,0
Points positifs : The report we met at the airport was fabulous. So nice and extremely helpful.
Points négatifs : When we asked if downtown Seattle was open at 7pm, we were told no. So we drove out to Seattle Airpirt to drop off rental and needed transportation back to Downtown Seattle, the person at the airport told us we could definitely drop off the car downtown by using the night drop. He was wonderful. Wish the person we called about downtown being open told us of night drop. She said we"d have to wait until the morning. We wasted an hour and used more gas going back and firth to downtown.
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10,0
Points positifs : It was really a great price!
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9,6
Points positifs : Easy to find online Good value Friendly service
Points négatifs : Did not like driving the Focus. Not the fault of Alamo just not a car I would prefer
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10,0
Points positifs : Fantastic team! Friendly and helpful.
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10,0
Great Trip
Points positifs : Easy and convenient, lady at the front desk was so nice and helpful. We were in and out and leas than 10 minutes!
Points négatifs : The car was so smooth and didn’t know the car was on but it’s a hybrid, we got used to it.
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10,0
Nice cars for good value
Points positifs : I reserved an economy car for a week and was given a Kia Soul which was very roomy, fun to drive, and, at under 14', still qualified for the lower Seattle ferry fare. All staff were friendly, efficient, and really responded to my needs. Convenient downtown location. Easy in/out of the parking garage.
Points négatifs : The only negative was the hard water spots on the windows.
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10,0
Fantastic
Points positifs : Service was fast efficient Lady helping friendly Car ready clean Give A+
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8,0
Points positifs : When picking vehicle up, we were overlooked and when brought to attention of the attendent... she made accomodation of gas at drop off and 50 credit
Points négatifs : At time of reservation, i had requested requested pick up/drop off at seatac airport location. No prompts were given that no cars were available there and was automatically booked at the downtown Seattle location. No accommodations made by either alamo or hotwire. Frustrating as out of our way for both pick up and drop off. Will consider this if needing to book ever again.
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7,2
Points positifs : The car was comfortable and a smooth drive.
Points négatifs : The man I got the car from insisted I needed rental insurance even though I'm pretty sure my insurance covers that, if its required to purchase in house that should be included in the quoted cost on what is due at arrival. The USB slot wasn't comparable with my device so music was slim pickings.
avis de
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2,0
Points négatifs : Poor customer service all around. When we tried to leave the garage with the car the employees failed to give us the correct key card to exit so we had to circle back four speperate times which was a huge time suck for everyone. By the third time, the employer accused us of not knowing how to input the key card instead of trying to find a solution. Turns out the employer forgot to give us the second card that was necessary to exit and he did not even apologize.
avis de
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2,0
Basis transportation that’s all...
Points positifs : Not much
Points négatifs : Downtown Seattle pick-up, car had 1/8 tank of gas when picked up and NO windshield washer fluid. Also this little shit-box didn’t even have cruise control.
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