Réservez une voiture de location chez Hertz à Seattle

Points positifs : Car was clean

Points négatifs : We were not informed that we’d have to pick up the car at a remote site 10 miles from the airport, which meant we had to Uber. That site was closed on our return day (also never disclosed to us!), so we had to return the car to a different location and incurred an additional $40 charge. With the Uber and return fee, we could have rented a much nicer vehicle from a different provider. Shame on Hertz and Kayak.

Points négatifs : I waited 45 minutes before I event spoke to someone. I had rented a truck which, was not available, and there weren't any available in the Seattle are and then cargo van they were able to give me was not clean, inside or out. They said they "wiped it down" but there were stains all over the place. I was then charged 3 different times the day I returned the vehicle but received no confirmation or receipt for why I was charged additionally. When I called Hertz, I waited on hold for 45 minutes before I was able to speak to anyone to dispute the charges.

Points positifs : Boeing Pick-up/ drop off very nice. SeaTac exchange easy.

Points négatifs : Could have changed my flat or brought replacement. Also unacceptable to not receive money back returning car 3 days early.

Points négatifs : They could have provided the car I reserved weeks in advance or, alternatively, told me further than 30 minutes before the pickup time that they didn’t have a car for me.

Points positifs : Found out there are two hertz places in Seattle. We thought we took the shuttle to hertz and found no name as sent on the internet... and already paid for. They told us it was in another hertz place and had to take a taxi on the other side of Seattle. To drop off had to take a taxi back to the airport...another $76 dollars. Bummer.

Points négatifs : Don't use hertz again.

Points négatifs : The hours the facility was open for drop off were incorrect on our reservation; we also didn't now they had after hours drop off. We could have dropped off a day earlier (on Sunday), and saved money. We also got there after they closed on Monday, and didn't like leaving the van after hours, unattended.

Points positifs : Manager was racist.

Points négatifs : Manager not being racist.