Réservez une voiture de location chez Hertz à Seattle

Points positifs : Nothing

Points négatifs : They were rude and it was the worst rental car experience of my life.

Points négatifs : We were charged extra upon picking up the rental car even after paying the full amount advertised amount on kayak. Also when we called Hertz emergency contact number, we waited more than 3 hours to speak with someone. Does not seem right to call it emergency service.

Points positifs : Nothing at all. I kept calling to confirm my rental. They would answer the phone and leave me on permanent hold. I finally went there to pick up the car without talking to anyone and they had no car for me. My options were either to pay $50 additional per day or $20 additional per day. When I arrived I had to wait in line to not pick up a car. Meanwhile I watched the guy picking up the phone and putting people on permanent hold. I tried to call Kayak but they're closed on the weekends. I later read online hat Kayak doesn't guarantee price or availability. Hertz didn't cancel the car rental so my card was still charged, now I'm dealing with calling into their billing department to cancel it after the fact.

Points négatifs : 1. if they don't have the car I received they need to contact me by any means possible as soon as possible. Computers can do this... 2. if I arrive and they don't have a car in the same class I reserved, they need to give me whatever the next car closest to the class I reserved. 3. if they cannot do any of that for some reason, they should apologize for the inconvenience and arrange a car with the next nearest rental location. 4. not waste my time

Points négatifs : Ok

Points négatifs : When i arrived in Seattle i was told they only had a commercial cargo van. No back seats, no windows. A white panel van for three days driving through Seattle. The only other option was to spend $40 more a day to “upgrade” to a mid size. Terrible service. Will never rent from hertz again.

Points positifs : staff was great pick up and drop was fast

Points négatifs : I reserved through priceline at a very good rate. The catch being that I could not choose car and had to accept what Hertz offered. On arrival we were told that at the rate we paid we could only get a two seat cargo van. ( which on the Hertz site goes for more than almost any other choice) There was three of us so we couldn't take the cargo van even if we wanted to. We had to pay extra for an "upgrade". It is an obvious scam. Overall the amount we paid was still reasonable but nobody likes being scammed. The car was not clean. It smelled like we were driving around in an ashtray and there were empty Bud Lite cans under the seats. Did learn something though. When you rent "offsite" instead of at the airport it is much cheaper. A $14 Uber ride to a hertz 7 miles from the airport saved us hundreds on the rental fee.

Points négatifs : I booked this car rental for pick up at the SeaTac airport. Once I arrived, there was no rental waiting for me even though I prepaid for it. Turns out, this website booked it for the hertz in NORTHERN SEATTLE. And since my flight was delayed, I had a half an hour to get to northern seattle to pick up the car I paid for before they closed. Not to mention I had my 4 kids and husband with me. We were then stuck between a rock and a hard place, so we had to rent another car. Once trying to get a refund because of the mess up, I was told since it was after the scheduled pickup I couldn’t cancel or get my money back. We will NEVER use this website ever again. Especially for car rentals. $1000 f up.

Points négatifs : The representative was not very friendly - "cold attitude" to questions.