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5,4
Staff English needs improvement
Points positifs : Staff from front desk, club lounge, restaurant, operators, and housekeeping needs to speak better English. The English of the staff is compared to an Elementary student.
Points négatifs : No English communication skills. We asked fo freeze our bag for our baby milk and they failed to freeze the bag causing for my baby's mom's milk to spoil. When checking into the hotel, we were told 1/2 hour until room ready and proceed to the club floor. It took over 1 1/2 hours and the room was still not ready. They switched us to another room and after 1 hour and 45 minutes later, we finally got to our room.
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10,0
Points négatifs : N/a
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10,0
very good location from subway station.
Points positifs : very good location from subway station. comfortable bed, clean room. The breakfast at 26 floor is excellent with abundance selection of food. All amenities are good. I had no problems getting/exchanging lifts to go up my room and down to the mall, a very convenient location, just 5 stops subway line 4 from Hongqiao airport, took me about 25 minutes to get there.
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10,0
Points négatifs : N/A
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10,0
Points négatifs : N/a
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10,0
very good location from subway station.
Points positifs : very good location from subway station. comfortable bed, clean room. The breakfast at 26 floor is excellent with abundance selection of food. All amenities are good. I had no problems getting/exchanging lifts to go up my room and down to the mall, a very convenient location, just 5 stops subway line 4 from Hongqiao airport, took me about 25 minutes to get there.
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10,0
Points négatifs : N/A
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