Hôtels - Shanghai

The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.

Room situation was excellent.

Facilities- mediocre at best. The gym was fine but the pool was abysmal. Service- I get that the service in China is bad, I get it. But come on, train your service better. I couldn't get a taxi for half an hour, and the guy outside was trying to get a taxi for me. If they were smart, they would have called a taxi through phone.

Stayed here one night. Opulent is a good word. Staff helpful and have an astonishing knowledge of the English language. Room had a great view of the city. Bed was way too soft. Washroom had a wierd shower setup that made a mess. Everything is an extra and felt like a money grab. The straw that broke the proverbial camel's back is they charged for internet. After paying an enormous rate for the room, charging for the internet was just plain petty. I won't be back.

Had no problems. Room was great, breakfast excellent, and staff friendly.

Spacious room Luxurious decorations an furniture Kind staff Centric location Amazing sky bar

In my rate was not included breakfast, and I feel I pay a lot per night Rooms were not cleaned up throughly every day

Very nice staff !

We stayed at this hotel only for 3 days, at the door you are welcomed by many belman and doors are opened by females in white uniforms, very classy. The person who checks you in brings you to the room, we had to call for our bags as they may had forgotten to bring them up. You have free internet phone to call international, the beds are like haven, so make sure you have a wakeup call in the morning. The views are really nice overlooking the river. Upstairs on the 14th floor you can enjoy a drink overlooking the skyline of Shanghai, just beautiful. Breakfast is very expensive (118 -270 rmb), but that comes with a 5 star hotel, service is very good expect one morning when I had a breakfast meeting, we had the feeling that our plates were taken away, so we could leave. But if you can get a good roomrate at this hotel as we did and an upgrade, this is the hotel to be. Metro is 15 minutes walk that is the only downside of the this location, but what do you expect there is always a rollsroys...

This is the best Peninsula Hotel in the World.

Modern, clean and efficient. Good location and public transportation, such as the MRT Subway, is just a few steps away.

The main restaurant on the 2nd floor offers an excellent buffet breakfast with great international food variety ; however, the staff needs to be more pro-active to ensure an efficient service. On several occasions there were no tables available, not because they were occupied by other guests but because they were not clean. The waiters, seems to be waiting for something to happen because some of them are not pro-active enough, seems they are waiting for instructions, or maybe they prefer to remain in their "comfort zone".

Clean, Modern, Great Water Pressure

AC & Heater is very noisy (it won't allow you to sleep at night), Bathroom has see through window so no privacy from the room, beds are very hard, not enough plugs for computers, iPhones, iPads, etc.

That my room is on the 22nd floor and I had a great view from the window.

The room assigned to me is not a non-smoking room (I didn't get to choose), although it didn't have smoke smell. Still you can tell that the carpet had been burned by cigarette buds. No free internet access. Even if it's free, it would not have been WiFi.

Location of City Hotel is good if you are looking to stay in the heart of Shanghai. However, given the burst in the growth of this Pearl of the Orient, the facility and decorations seems a bit outdated. However, I still would recommend this for anyone who is looking for a affordable stay right in the heart of downtown Shanghai.

Staff were excellent great location

Single beds for twin room

2 pipe ventilation system. The heat got really warm even on the lowest setting. When asked how to cool the room down, the front desk advised we open a window. Really did not like having to breathe in polluted air in a 5 star rated hotel

Great hotel for those who want to be in the middle of everything, you can walk just about anywhere from there. Food is fabulous wonderful service and friendly staff, we have stayed here many times and have always been satisfied. The bedrooms have been 'well enjoyed' but everything is very clean and works well. The spar is good so too the business office, however it would be nice to have in room free service. The bar is very pleasant with a pianist playing most evenings. Food is this area is good if you do not wish to have a more formal meal.

Hotel is ideally situated in center of town, you can walk to just about anywhere. It is right on Nanjing Road which is good or bad depending on how you look at it. The people peddling 'cheap watches or handbags' are a bit of a pain, but then you are in China! We have stayed in the hotel many times and feel it is a nice hotel at a reasonable price. Food is lovely and rooms are good. We walk to the Bund, there is a Starbucks close by and just down the road chinese noodle soup and dumplings for lunch. Life could not be more fun.

Combination of character/charm, comfort and location. Extremely eager and helpful staff as well.

Gorgeous, historic building right off the Bund. Friendly and helpful staff, great rates. Get a room in the 'middle building' (zhong lou) if you can. These rooms are a bit older, but much much quieter than rooms bordering the street.

WE were very surprised at the cleanliness and service at this hotel. The room was abolutely fabulous and the price was awesome.