Hôtels à Shanghai

Points positifs: All the staff at the Peace Hotel excelled in making our stay for my daughters 21st Birthday a magical experience, with gifts and cake and a private tour of the hotel. We felt totally spoilt and indulged. Everyone went over the call of duty to make us feel special. The Customer service director Lily was quite exceptional in her support and help. The most enjoyable and welcoming stay of our trip.

Points négatifs: No vegan breakfast options.

Points positifs: tout était bien,

Points négatifs: Dommage de faire la queue pour aller petit déjeuner

Points positifs: The staff expert on the history of the Jazz bar was outstanding. The Jazz bar itself was also a great place to relax and enjoy the music.

Points positifs: The breakfast at the hotel was a bit pricey but was the best we had in China during a two week stay. The hotel is historic but the rooms we stayed in (2 times at the beginning and end of the China visit) were fresh and modern.

Points positifs: Superb location and facilities enhanced by very helpful staff.

Points positifs: The Bund is in front of hotel, fabulous view. Classical decoration inside.

Points positifs: Room was super-comfy & cosy.

Points positifs: très bien

Points positifs: L'emplacement

Points négatifs: Beaucoup trop cher , surfait , vit sur une réputation d'antan Nous sommes restés 2 nuits , les savons ne sont pas changés ... Petit déjeuner sur une très petite table où il n'y a pas de place , je bouscule ma tasse , personne ne bouge , le thé coule ...on laisse ; cela me permet de découvrir l'état de saleté de la moquette , indigne d'un 5 étoiles à 500 € la nuit ! quant au jazz du soir ...une arnaque Il y a beaucoup mieux tout près

Points positifs: Jazz bar was lively and fun.

Points positifs: petit déjeuner aussi bien western qu'asiatique ! un réel délice du matin :)

Points positifs: Beautiful hotel, great staff and location. Jazz bar and rooftop bar are both great.

Points positifs: My husband and I had a fantastic stay-cation at MO and were treated so well from the beginning to the end of our stay there. Pool and facilities in the fitness area were great and the Spa is amazing!! Breakfast was great and good restaurants available for you to dine! Very peaceful and tranquil even though it is located in the CBD. Thank you to Cloris, Davin, Samuel, Lawrence, Melissa, Bancy, Lily, Betty and everyone else that welcomed and treated us so well! We can’t wait to be back there and also try other MO hotels around the world now.

Points positifs: Personnel vraiment aux petits soins, très agréable ! Le tout est digne d’un Mandarin Oriental. Vue sur l’Oriental Pearl Tower + rivière = superbe vue !

Points positifs: A+ for service. Due to a misunderstanding between the hotel, booking, and I, an extra night was booked under my name mistakenly. But the hotel were quick to fix that issue at no additional charge. Not only that but they upgraded my room, gave me a cake for my daughter's birthday, and they provided me with late checkout free of charge! The room I was given was amazing with absolutely breathtaking views of the bund and Pudong's financial district.

Points négatifs: Nothing

Points positifs: Le personnel attentif et disponible. Les chambres parfaites et la vue impressionnante

Points positifs: Everything about the Mandarin Oriental Pudong is exceptional. Great location. Quiet and away from the hub bub of the downtown area across the river.. Sensational, caring attentive staff. They will address you by name and truly make you feel at home.

Points positifs: You should definitely go to Mandarin Oriental especially if it’s your first time in Shanghai! Wow! What an amazing experience! Everyone here is so nice and friendly! Even the other foreign guests! They seem to enjoy the hotel so much! I extremely enjoyed my stay! They will make you feel special! I’m so happy when I left! After Shanghai, I went to Guangzhou and looked for Mandarin Oriental there because of the service in Pudong was so great! They helped me and my friends with our things! November 1-2, the kind check-in lady officer is SO AWESOME! She was very patient and kind to me. She also suggested some of the hotel’s services I would need and would enjoy. She was also there when we checked-out! The hotel is near all the tourist spots! Everything was a 5 star experience! The concierge, calling for a taxi, the super clean rooms. My room was so clean and the smell was SO GOOD! The ambience of the room felt so relaxing! I didn’t get scared even I stayed alone. The Club Lounge people are all great! WOW! The food here is amazing, too! All freshly prepared! Thank you so much for a wonderful time! When I come visit Shanghai, I will definitely go to Mandarin Oriental! Thanks so much!

Points positifs: The property location is very strategic within Laujiau Financial City and walking distance to the Pearl Tower. However, what set this property apart is the staff attentiveness.

Points positifs: Courteous and helpful staff. Excellent limousine service. Good river view

Points négatifs: Nil

Points positifs: La piscine intérieure est tres grande et très belle. Le sauna aussi. Le personnel est très attentionné Le petit dejeuner est excellent

Points négatifs: Rien

Points positifs: Range of dining options. spa and pool. View.

Points négatifs: Against very high standards, the staff were not as friendly or quick to help as might be expected e.g versus s Waldorf Astoria

Points positifs: Tout était parfait sauf service un peu lent

Points négatifs: Service un peu lent

Points positifs: Everything is to like about the Peninsula! All staff members, from bellboy to management are helpful, considerate and motivated to do the best they can? Facilities zre excellent, stylish and luxurious, restaurants top class, bars relaxed and enjoyable. It was our second visit and we look forward to the next time!

Points positifs: Chambre parfaite

Points négatifs: Le lobby Breakfast Pas de club

Points positifs: If you want a real treat. The peninsular is the place for you. Great location, brilliant concierge, fab roof top bar ,views brilliant .spa - the therapists are top notch.

Points négatifs: Bar Food and wine is expensive but lots of other options around..

Points positifs: location and room size. restaurants offer very good... swimming pool facilities very good...mosaics on it could be better (check out FANTINI MOSAICI!)

Points négatifs: public areas too dark...I don't like too much the last renovation happened! PRICE IS EXPENSIVE COMPARE TO THE OVERALL STANDARD WHICH IS GOOD BUT NOT EXCELLENT!

Points positifs: The view from the room and the bar will take your breath away (I think the view is better than at the W, Hyatt, Fairmont...). The swimming pool is for me one of the best in Shanghai, and having the jacuzzi near the swimming pool is a real plus. During the day, they’ve replaced everything I had used with new ones (including the complimentary tea and coffee). The staff is great (I really appreciated being able to check out 2 hours later).

Points négatifs: I went to the yilong restaurant. I thought the service would be amazing. However, when I found a dead bug in my rice, the only comment I’ve received from the two waitresses (who were a bit snobbish) was: we will replace it... From a one star Michelin restaurant, I was at least expecting a “sorry”, and to be honest the dinner was such a disaster that it made me reflect badly on the overall experience.

Points positifs: L'emplacement est tout ce qu'il y avait de bien.

Points négatifs: Vraiment trop cher pour ce que c'était. Donc impossible. Aurait dû coûter la moitié du prix. Il n'y avait pas de baignoire.

Points positifs: L’emplacement Proche gare et aéroport

Points négatifs: Loin des restaurants

Points positifs: Location, close to railway station

Points négatifs: very long to have a dinner served in the room when we arrive late after 10pm

Points positifs: petite collation de bienvenue dans la chambre Le personnel parle très bien anglais La chambre était calme et agréable.

Points positifs: Very convenient and central location - great place to stay for traveling to other cities by air and by train

Points négatifs: Le restaurant plutôt cher et qualité nourriture ne correspond pas au prix.

Points positifs: The tv channel is variety. Room is comfortable

Points positifs: Situé au 3ème étage de l’aéroport, parfait pour un départ tôt le matin ou une arrivée tardive, belle chambre, bien équipée, personnel agréable

Points positifs: La propreté de l’hotel. Près du Subway

Points positifs: Location, clearness.

Points négatifs: The room is small

Points positifs: Location, and clean

Points négatifs: you should ask for a room not facing the airport, since it is very noise and the rooms are not well isolated. Another problem is that some rooms that arent smoking rooms still have a very strong smell of smoke

Points positifs: Tout s'est super bien passé. Le service était impeccable.

Points positifs: le personnel est vraiment a notre service un très grand merci à Magalie très professionnel soucieuse ne notre confort a tout les moments meme lorsque qu'elle n'était pas de service dans l'hotel nous reviendrons rien que pour ce genre de détail un très grand merci à Magalie.

Points positifs: The room very comfortable

Points négatifs: The TV need upgrade

Points positifs: Staff are excellent !!!

Points négatifs: Noise generated from air conditioner

Points positifs: La vue superbe des bars restaurants. Le personnel au petit soin. Une conciergerie efficace.

Points positifs: Room and deco. Flare is the best service bar

Points négatifs: Elevators are too complicated.

Points positifs: Service! We received the best service we've received at any hotel, period. We stayed in a room with Club Lounge privileges, and the staff was beyond attentive: they greeted us by name, helped us with daily planning, and were committed to meeting our smallest needs (e.g., when I clearly had a cold, they offered me ginger tea, even though it was not on the menu, and they even surprised us with a lovely gift for my wife's birthday -- and that's just a small glimpse of all of the touches). The room was not huge, but it was beautiful, with stunning views and marvelous Art Deco design, and the housekeeping staff kept it pristine. The Club Lounge has excellent food and beautiful views of The Bund, all in a peaceful setting. Between breakfast, afternoon tea, and drinks in the evening, it more than paid for itself. We had a magnificent stay.

Points positifs: Magnifique hôtel idéalement situé à 5' d'une station de métro qui dessert toute la ville; très belle chambre spacieuse, luxueuse et jouissant d'une vue époustouflante sur le Bund (si on choisit cette option) Splendide piscine dominant tout Shanghai ! Personnel souriant, chaleureux, et soucieux de satisfaire les moindres demandes ! Ne pas hésiter à choisir l'option "club" qui propose du petit déjeuner au dîner jusqu'à 20h00 des repas délicieux, copieux et raffinés ! Un vrai plus de très grande qualité dans une salle feutrée avec vue sur la ville !

Points négatifs: Rien, tout est absolument parfait !

Points positifs: The location and cleanliness of rooms

Points négatifs: Since it’s ritz Carlton you expect everyone talk in English

Points positifs: Rien

Points négatifs: Le personnel est incompétent . Dans un 5 étoiles chambre disponible à 19.00 INADMISSIBLE

Points positifs: Un personnel ultra prévenant et efficace. Des gentilles attentions pour l'anniversaire de mon mari.Une vue incroyable depuis la chambre. Une propreté impeccable.

Points négatifs: La nourriture au lounge club n'était pas à notre goût.

Points positifs: The comfort level of the room is very good ... the view was great, the staff response was in general polite and quick

Points négatifs: not a big fan of the fact that you always need to take the escalator to floor 52 before you can get down to floor #1! We had to wait an hour for the keys to be assigned to two of our three rooms .... this check in process was not as smooth and efficient as we expected from a 5 star hotel.

Points négatifs: Check-in waiting time too long 2 hours.

Points positifs: Les deux fois on a passé un séjour très agréable. Jolies chambres modernes, personnel sympa et bon emplacement. Très belle vue sur la Tour Eiffel.

Points négatifs: La connexion Wi-Fi était un peu saccadée certains jours.

Points positifs: L'emplacement, la piscine et le petit déjeuner !

Points positifs: Piscine incroyable. Le club est tres bien aussi.

Points positifs: Great atmosphere and great room layout

Points négatifs: The water pressure of the shower was very weak and we had lunch at their Chinese restaurant located on the 2nd floor which was a nightmare! They took too long to bring our order to the table bye the time the noodle dish arrived we had to leave without eating our lunch. We asked 3 different waiters to hurry our order and all fell on deaf ears. The manager of the restaurant wasn’t even sorry that we didn’t have our meal which we paid 1360rmb for . Total disappointment for a 5 star hotel!

Points négatifs: Le WI-FI

Points positifs: A superb and outstanding interior design! Not just luxury but real contemporary style. Fantastic infinity edge pool on the 41st floor with a hypnotizing view on the Oriental Pearl tower and all the other skyscrapers. And hight safety standards by the way. Not every hotel has it. Love it. Extremely friendly and helpful crew who supported us a lot with all our plans to discover the city for the first time and off the beaten tracks. Perfect location for exploring Shanghai with a subway station around the corner (direct line to the airport and to the bund) and some malls within 5 minutes walking where we found the most wonderful restaurants.

Points positifs: Great Location, very friendly staff - Sheldon in the Business Lounge is excellent!!!! Best Services ever.

Points positifs: Clean! Smells good!

Points positifs: The pool, friendly helpful staff, the Cantonese restaurant food. The view from the room.

Points négatifs: Under staffed at times. Way too long some instances for someone to pick up a call.

Points positifs: Great hotel, helpful and extremely friendly staff. The room was amazing. The food (in-room dining, breakfast and at the executive lounge) was delicious. Highly recommended!

Points négatifs: Nothing.

Points positifs: The location is extremely convenient. The trip was celebrating the birthday of my partner and the guest team has prepared heart-warming welcome for our stay. We are so thankful for their courtesy. The view from swimming pool was spectacular!

Points négatifs: Not at all.

Points positifs: Easy walking distance to the metro. Super friendly staff. Amazing view of iconic Shanghai skyline and Pearl Tower. Brunch is epic.

Points négatifs: The room smelled like cigar smoke. Even though it was supposed to be a non-smoking room.

Points positifs: Breakfast was great with lots of selections.

Points négatifs: Taking taxi from Hongqiao airport to hotel wasn’t great. ( about 7 km) The first taxi guy drove us around the neighborhood & charged us $65 CNY, the second time we took the taxi the fee was only $24 CNY but the taxi driver complained the distance to hotel is too short for him to make money. We wished they just charge a fixed reasonable fee to this hotel & don’t drive us around & around to get more money.

Points positifs: The staff were very helpful especially concierge called Mitchell and the staff in the Club lounge were very attentive too! The breakfast choice was excellent and the bed was extremely comfortable

Points négatifs: The room 850 smelled of smoke and damp the damp patch was on the Lh side behind the curtain and the view was obstructed by the ornate Balcony

Points positifs: The room was fantastic value for money because it included the lounge and we were lucky enough to get a free check out with that until 4pm next day. The actual building is really lovely and the gym was good. The staff in the lounge were so lovely and attentive. I would definitely recommend doing that. The bed was incredible!!!

Points négatifs: The rooms could have had a little bit more attention to detail. Robes and towels a little worse for wear and a few hairs in places. Could be doing with modernising. We also ate in the buffet restaurant and actually really regretted it. It wasnt great value for money and didnt feel like a high quality meal for the price. I would go again and eat in the a la carte restaurants.

Points positifs: The room was exceptional. One of the best hotels I’ve stayed in China over my last 3 years of living here. The spa was amazing (but pricey)

Points négatifs: Swimming pool was average

Points positifs: Hotel récent et de très haute qualité Le personnel est à l'écoute du client avec une touche francaise La salle de sport est très bien équipé et ouverte 24/7

Points négatifs: Le service au petit déjeuner un peu lent (service du café et thé)

Points positifs: There is various of facilities gym.

Points négatifs: The reception seems not dynamic

Points positifs: Le service La propreté

Points négatifs: La variété du buffet diner

Points négatifs: J'arrive dans l'hôtel après 11h d'avions avec deux enfants dont un enfant dormi dans mes bras. La réceptionniste a pris une heure pour le check in et la seule chose qui lui semble importante est que je lui verse le dépôt de garantie et je paie la demi journée si nous trois veulent aller nous reposer dans notre chambre. Un service tellement impersonnel, jamais vu dans un hôtel à ce niveau de prix !!

Points positifs: I love this hotel was very clean very professional all the rooms were beautiful I will stay here always

Points négatifs: Everything was perfect doesn’t need any more improvement

Points négatifs: We stayed there because of the furniture fair. But I believe there is very poor coordication between hotel and fair organiser. There is an entrance at level 2 which is convenience for the hotel guest to visit the fair. But there is no registration counter at Level 2. We tried to do the registration at level 2, but the staff asked us to go to another entrance for registration. Fair are big but poorly organised.

Points positifs: Helpful concierge, English speaking staff and good choice for dining options.

Points négatifs: Spa was ridiculously expensive, almost looked like tourists are easy bait!

Points positifs: Situation parfaite pour qui doit prendre le train ou l'avion depuis Hongqiao. Buffet petit déjeuner fantastique: il vaut la peine d'avoir de l'appétit.

Points négatifs: Très impersonnel mais c'était prévisible, vu la taille de l'établissement et le nombre élevé de chambres. Pas facile de trouver l'hôtel quand on arrive en métro à East Xujing, pourtant c'est à 300 m. seulement; le marquage est insuffisant.

Points positifs: L’emplacement idéal dans le bâtiment même du centre des expositions.

Points négatifs: Le personnel est serviable mais parle très mal voire pas du tout anglais, mis a part a la réception. Même si c’est une situation récurrente en Chine c’est difficilement acceptable dans un établissement de cette catégorie.

Points positifs: So near the exhibition hall.

Points négatifs: Apart from the exhibition hall, there are no more activity areas

Points positifs: Club rouge, lobby front desk staffs are all kind and Excellent attitude and the hotel has Wonderful facilities.

Points négatifs: It is located in surbub of city and there is nothing to go near the hotel. So should stay whole day at the hotel. Whole facilities and staffs are good except reception of gym of 5th floor. The daytime young guy keep poor attitude and not willing to speak English even I am keep talking in English. In addition, the guy who is wearing glasses keep on his eyes on the smartphone instead of eye contact to me. I wonder this guy is whether taken or not right hiring process and training.

Points positifs: Linked to NECC

Points négatifs: Surrounding amenities are not within walking distance. Food is rather expensive but tastes very good

Points négatifs: Old Rooms, Noisy AC.

Points positifs: Very kind staff. Especially very helpfull concierge service

Points négatifs: Room equipment could be more current

Points positifs: great location. line 2 metro a 5 minute walk away to connect to airport easy. great staff to make you feel very welcome.

Points positifs: Great location

Points négatifs: The non smoking room can smell little cigarette smell

Points positifs: The spacious Executive twin suite, and its style. The Club's offer for food and beverage. Very kind and professional staff.

Points négatifs: The Club's interior design is obsolete.

Points positifs: The ambience at the lobby exudes an old world charm & elegance. Staff are efficient, courteous & eager to assist. Rooms are extremely comfortable. The Chinese restaurant is elegant & food is good. Location is very convenient (many shopping & dining areas within walking distance) to surrounding shopping areas too. Rates are reasonable for it's class. Highly recommend this hotel!

Points négatifs: The shower area is a bit small.

Points positifs: Great breakfast, very good location, good staff.

Points négatifs: Rooms are old! AC is very very noisy. Ask for newly renovated rooms as the old but very big rooms are not up to Four Seasons standards.

Points positifs: Très bien situé. Très belle salle de restauration. Buffet de petit déjeuner très complet et varié

Points négatifs: Le service conciergerie aurait pu à certains moments être un peu plus aimable et aidant. L’anglais des interlocuteurs est parfois un peu difficile

Points positifs: Tout ! Excellent service tout était parfait !

Points positifs: Hôtel est très bien situé, près du métro

Points négatifs: Les chambres sentaient des odeurs de cigarette, ce n est pas vraiment du non fumeur

Points positifs: Emplacement fabuleux, vue incroyable du 30e étage , piscine très agréable à 22h , seule avec mon homme ! Chambre majestueuse ! À refaire

Points positifs: Nous avons passé un excellent séjour

Points négatifs: Petit déjeuner un peu cher

Points positifs: Les chambres sont confortables avec beaucoup de place

Points négatifs: Le service au restaurant principal et au bar était horrible.

Points positifs: Used the Club Room, excellent service and nice and quiet

Points négatifs: There isn't a whole lot to do around the hotel so you tend to be 'stuck' inside...nowhere really to walk in the evening etc

Points positifs: Every thing in hotel it’s nice

Points positifs: La localisation. La variété du petit déjeuner. La piscine.

Points positifs: The hotel location is perfect close to the cbd and the hotel is very nice

Points positifs: Every thing is comfortable.

Points négatifs: Every thing is fine.

Points positifs: The hotel was very clean,everyone was very polite and helpful,especially the Concierge staff Mr.Liu Wenhao.

Points négatifs: Location a bit from center Shanghai 5-6 km.

Points positifs: Staff of Exec lounge

Points négatifs: A/c in room not good. Exec lounge soulless.

Points positifs: Les dimensions des chambres, la qualité des équipements et surtout le professionnalisme du personnel. Surclassement offert en chambre Club. Nous on laisse la chambre le dernier jour jusqu’à 20h car notre vol était à 23h. Remarquable !

Points négatifs: Rien

Points positifs: Emplacement idéal.

Points négatifs: Chambre vraiment vieillote et salle de bain non entretenue (joints pourris, évier non fonctionnel, papier peint décollé...) Très cher. Restaurant très moyen, et hors de prix pour la chine. Bruyant.

Points positifs: It wasn’t continental more Chinese couldn’t eat much

Points négatifs: Chinese food

Points positifs: La direction a fait tout son possible pour rendre notre voyage inoubliable - Merci Andy, Rico et Zak ! À chaque recoin, ils étaient là pour aider. De plus, Karme le concierge - cela ne pouvait pas être mieux à Shanghai ! L'emplacement est incroyable, tandis que l'hôtel a un charme et une atmosphère luxueuse.

Points négatifs: Généralement, difficulté avec l'anglais. La chambre avait une fuite, et la climatisation ne fonctionnait pas, mais le personnel était rapide pour tout réparer sans aucune question ni retard !

Points positifs: The view from our room was stunning and the breakfast excellent. The staff were outstanding

Points positifs: C est assez surprenant d’arriver par derrière car le bâtiment que l’on voit en photo n’est plus qu’un passage ( très beau) d’arriver sur le bund de l’intérieur de l’hôtel. Cela dit, Le personnel a été très agréable et prévenant. J ai bcp aimé la chambre avec un lit très confortable et tout le nécessaire y était pour passer un bon séjour. J ai pu laisser mes valises à la conciergerie pour la journée , après le check out . Mon vol suivant étant le soir. L’accès à la promenade ( the bund) est juste à côté. L’hôtel bénéficie d’un emplacement parfait pour visiter la ville. Restaurants, bars ... tout est à côté. J’en garde un très agréable souvenir

Points négatifs: Le bar et le restaurant manquent de chaleur, pas assez cozy. On s’attend à être dans un vieux bâtiment et au lieu de cela, c est un immeuble récent , sans vue, c est un peu surprenant. J’en garde un agréable souvenir malgré tout. Pour ma part, il est plus agréable de sortir pour boire et manger . Il y a tellement d’endroits en tous genres dans le coin, avec une vue superbe sur le bund que je ne resterai pas à l’hôtel pour cette raison.

Points positifs: Les lits étaient confortables, mais ce n'étaient pas des lits queens, mais des litres doubles, donc nous avons su recours à un lit supplémentaire. Le déjeuner buffet est TRES diversifié, un festin. On attend un peu la fin de semaine pour être assis au resto, il pourrait y'a voir une meilleure gestion des files d'attentes.

Points négatifs: Le wifi qui ne marche pas bien du tout. Le pire wifi que nous avons eu en Asie pendant nos vacances! Sans compter qu'il y a plein de site web qui nous sont interdit par le gouvernement chinois dont nous avons besoin pour planifier nos voyages :-(

Points positifs: Excellent service, chambre parfaite.

Points négatifs: Uniquement le fait de ne pas pouvoir changer à l'hotel des devises en yuan plus d'une fois par séjour avec un montant plafonné .

Points positifs: well deco room and very comfy mattress, nice bathroom, the swimming pool is a bit small but very good.

Points négatifs: very limit choice of restaurants. the car entrance is not well indicated.

Points positifs: Everything!!!! The view was incredible. The bed was super comfortable. Good breakfast. Best location. Amazing room.

Points négatifs: Nothing. Everything was amazing

Points positifs: The view of the Hampu river and Pudong

Points négatifs: The mediocrity of the choices of the Chinese breakfast

Points positifs: L’emplacement près du Bund, avec la vue féerique depuis la chambre (étage élevé et chambre côté fleuve impératifs pour en jouir pleinement!). Proximité des bons restaurants et du «  bon » côté de la ville. La chambre, très lumineuse et de bonne taille.

Points négatifs: Le bâtiment ancien qu’on voit sur toutes les photos n’est pas vraiment l’hôtel... tout se passe dans une tour moderne très en retrait du Bund et jamais montrée sur les photos. L’immense hall traversant, qui va de cette tour au bâtiment ancien donnant sur le Bund est sombre et franchement pas très gai. Le soir, les restaurants de l’hôtel sont peu fréquentés, seul le Long Bar mérite le détour.

Points positifs: View of bund. Awesome beautiful hotel. Comfortable and excellent rooms

Points négatifs: Lobby had a Musty smell

Points positifs: The hotel has a mix of modern and high quality facilities, while still retaining an element of the traditional atmosphere associated with the building. The dining area is light and airy while not being too noisy that you cannot hear your companions speak. The staff are friendly and very attentive to all of your needs.

Points négatifs: Can't think of anything negative from our stay.

Points positifs: La literie très moelleuse, la vue sur le Bund extraordinaire, la salle de bain très bien équipée et un personnel aux petits soins!

Points négatifs: Le spa trop cher

Points positifs: Absolument magnifique.. tout est de bon gout, soigné, sobre et moderne.

Points négatifs: connexion wifi ayant des problèmes

Points positifs: Awesome building, views, breakfast buffet. Room quality

Points négatifs: No steam room

Points positifs: Superbe immeuble et localisation au 80e étage permet d'avoir une superbe vue sur Shanghaï quand le temps est dégagé. Chambre grande et confortable. Très bonne insonorisation.

Points négatifs: Mobilier vieillissant qui mériterait d'être changé pour donner une "signature" à l'hôtel. Système d'éclairage de la chambre pas du tout pratique pourrait être simplifié

Points positifs: Incredible view from the lobby, nice staff, amazing room, it was a beyond expectation trip !! Highly Recommanded!!

Points négatifs: Nothing!!!!

Points positifs: THE VIEW!!!!! Breakfast was amazing. We ate at the restaurant one evening which was also yummy. Drinks in the lobby lounge and in the main bar were great. Room was stunning and so comfy. Every little detail has been thought of in the design and you really feel it. The pool and spa are really impressive. Yeah honestly it is great, we barely left the hotel!

Points négatifs: Nothing. The hotel is brilliant. The only thing i found is that it takes quite a while to get from your room to the main lobby for a taxi or to walk to the tube or to the nearest sites. Somehow in the center of it all, it feels quite isolated, which we were fine with as we just wanted to enjoy the hotel.

Points positifs: Everything superb

Points négatifs: The check-in procedure took a bit too long...too many papers to sign...the same applies for the check-out

Points positifs: Great location, close to the sightseeing areas. Very nice hotel but on the expensive Side.

Points négatifs: Rates to high.