Hôtels près de Shanghai Urban Planning Exhibition Center - Shanghai

Points positifs: Breakfast was very good, staffs are very efficient , I will surely stay in this hotel for my next visit.

Points négatifs: It takes time to look for taxi.

Points positifs: The view in the river room was stunning and the staff super lovely. Enjoyed the stay!

Points négatifs: -/-

Points positifs: Staff were friendly and polite.

Points négatifs: It's very dated and it felt like an older Hilton from 1992. This place is decent but really needs a lot of updating. We were going to stay longer after a trip to Palawan but when we got back we moved to the fairmont raffles and it is so much better and modern.

Points positifs: Chambre parfaite

Points négatifs: Le lobby Breakfast Pas de club

Points positifs: I always know what to expect when I go to a Peninsula hotel...and this was no different. I love their consistent service.

Points négatifs: Le personnel ne parle pas assez bien l'anglais.

Points positifs: location and room size. restaurants offer very good... swimming pool facilities very good...mosaics on it could be better (check out FANTINI MOSAICI!)

Points négatifs: public areas too dark...I don't like too much the last renovation happened! PRICE IS EXPENSIVE COMPARE TO THE OVERALL STANDARD WHICH IS GOOD BUT NOT EXCELLENT!

Points positifs: Best location in Shanghai!

Points positifs: La vue, magique, de la terrasse, le très grand confort et la subtilité de la décoration, ainsi que l'ambiance dans tout l'hôtel.

Points positifs: Very attentive down to the small details.

Points négatifs: We arrived at 3ish, but took us nearly 30 minutes to get the room! Something like the computer didn't release our room. The guy called and checked to confirm the room was ready. So the guy went upstairs to check and made sure the room was ok, but didn't know why still could not release the room. Then the other woman went upstairs again, still the same. Anyway, after seeing 3 groups of guest finished checking in, my room was finally released. It was not busy at that time, so I was quite annoyed that I had to stand there and wait for such a long time. But the staff was polite and sincere though.

Points positifs: The Peninsula lives up to its name. With a prominent position on the Bund the views are breadth-taking. The hotel room was a great size, with you own walk in closet, a bathroom with twin sinks, standalone shower and bath. The bed was large and comfortable. We opted not to have a cot as all 3 of us could get into the bed. The smaller details made the hotel feel luxurious - the little slippers and bathrobe for my daughter, the various bathrobes for adults, the placement of sockets, the nail dryer in the wardrobe! The hotel staff were amazing. Never hesitated in helping where they could and the use of English language was fantastic (this can be a struggle even in other 5 star hotels)

Points négatifs: I felt there was a slight air of arrogance - not in the staff but the hotel itself and its services. The hotel felt very in-personal, this came down the breakfast (which was a restricted menu - not open buffet unless you went Continental). We had fruit given to us the 1st day we arrived, but this was the same fruit for 3 days. The biggest disappointment for us was one evening we were to the lobby restaurant for dinner. A lovely grand space with a string quartet playing. I asked for a high chair for my 2.5 year old and was asked if it was necessary and could I not just sit her on a normal chair. I am not sure if this high chair went against their luxury appearance when guests walked in. I found the whole encounter a little strange and decided to have room service instead.

Points positifs: Very nice hotel with great location.

Points négatifs: Drinks on the rooftop bar was a terrible experience. The barman took forever to take our order and twice as long to open 3 bottles of beer, due to the long wait my wife got talking to another guest, when it came time to pay we got charged for the other guests drink, to make matters worse the barman then wanted us to ask the lady for payment, highly embarrassing! We had other issues in regards to checkout, being advised all was in order for payment only to be stopped as we were leaving the property and made to return so they could get it sorted, even worse when I returned home to find additional charges put on my card without my authorization as they still didn't get it correct! Finally we booked a grand deluxe suite and a double room, my email enquiry stated 6 guests but only beds for 4 were provided and they had no roll out beds available, we had to get additional blankets sent to our room with the children sleeping on the sofas. Would I stay here again, probably not.

Points positifs: Tout s'est super bien passé. Le service était impeccable.

Points positifs: The room very comfortable

Points négatifs: The TV need upgrade

Points positifs: Staff are excellent !!!

Points négatifs: Noise generated from air conditioner

Points positifs: General staff, location and the room.

Points négatifs: The staff at check in part was a bit tricky. I booked the room with Pearl tower view and breakfast. But the staff said i book with no breakfast. If you want a breakfast, you have to pay extra money. There was also a bit confusion with my room selection too. We thought the staff at the club lounge downstair was somewhat tricky.

Points positifs: Wonderful! They even gave us access to the Club Longe for the 3 of us even though we hadn't paid for this extra. Delicious food.

Points positifs: Lovely rooms, great staff, exceptional service.

Points négatifs: Nothing to see here. It's all good.

Points positifs: Service was excellent. Everything was perfect.

Points négatifs: Nothing.

Points positifs: Everything was great but the staff there were outstanding. So polite and attended to everything. They really made me feel welcome at all times.

Points positifs: excellent location, great room

Points négatifs: basically nothing to be improved through the lobby is small.

Points positifs: Service

Points négatifs: Changing Elevators

Points positifs: Rien

Points négatifs: Le personnel est incompétent . Dans un 5 étoiles chambre disponible à 19.00 INADMISSIBLE

Points positifs: We stayed there for our honeymoon and they decorated our room with flowers and balloons, also they upgraded our room from the city view to the pearl view room. The location was amazing and the staff were more than friendly.

Points positifs: Un personnel ultra prévenant et efficace. Des gentilles attentions pour l'anniversaire de mon mari.Une vue incroyable depuis la chambre. Une propreté impeccable.

Points négatifs: La nourriture au lounge club n'était pas à notre goût.

Points positifs: The W on the Bund in Shanghai was the perfect luxury experience. The staff were personalised and their attention to detail was incredible. We felt so incredibly valued as clients and will definitely return. Many thanks to Juliet and Cassie who transformed a very special time for us into an incredible memory. Their efforts made us feel like absolutely valued guests and would be the very reason we return to stay at the W. Customer service like this, even within a luxury capacity are so hard to find and are a credit to very reason we chose to stay at the W. Many, many thanks

Points positifs: We celebrated our 5th anniversary at W Shanghai. The W Insider and the staff made us feel very special, spoiling us with little surprises. The breakfast is a must, it's absolutely delicious.

Points positifs: Everything

Points négatifs: Nothing

Points positifs: Our queen size bedroom was really big and modern with nice bathroom (shower and bathtub), and a big sofa all along the windows with a good view. There is an outside AND inside swimming pool with jacuzzi. The bar and restaurant both serve really good food, breakfast is amazing with nearly anything you can wish to eat in the morning. Finally, the view over the Shanghai Skyline is one of the most breathtaking I have seen.

Points négatifs: A bit pricey but it is finally really worth it when you live the experience.

Points positifs: Extremely nice staff which is helping in any kind of way. Girlfriend had birthday and they helped me organizing flowers and so on. Absolutely great hotel, only recommendable!

Points négatifs: I did not dislike anything.

Points positifs: I visited W hotel the second time, this time with my kids. The rooms are spacious, very stylish, with a great view and the hotel is sited in a perfect spot. The outdoor and indoor pool area is great the relax for adults and kids the same way. There is enough space for everyone. The view from the outdoor pool is fantastic. In the evening you could have a nice dinner in The Kitchen Table with a fantastic view on the business district of Shanghai (TV tower, bottle opener, Jinmao Tower, Shanghai tower, and so on). The food is delicious, the staff always friendly and helpful. The variety at the breakfast buffet is phenomenal, you could already spend half a day there. Summarized, it is an absolutely great place to stay, but you also have to pay for it.

Points négatifs: That I could not stay some more nights longer...

Points positifs: The room was super comfy with all the amenities you would expect. The view from our room was great as was the location near a mall for quick and easy meals. Location was perfect for our needs. The outdoor pool was very nice.

Points négatifs: I did not like the timing for the outdoor pool. Open at 10:00 and closed at 6:00pm. Would have been nice to go down earlier and come back in the evening when the lights were on across the river.

Points positifs: Location close to the Bund with view of Skyline of Shanghai. Beautiful indoor swimming pool. Room is very large fancy. Great views. Close to metro.

Points négatifs: Opening hours outdoor swimming pool are limited to 10am to 6pm. The room is missing a laundry drying line.

Points positifs: Le petit dej délicieux L’accueil et le service parfait La proximité du métro Le sauna et jaccusi

Points négatifs: La vue de la chambre corner 2818ne permet pas de voir la skyline de shanghai mais un faubourg sans intérêt On a également été déçus de ne pas avoir été prévenus que les lumières du bund s’éteignent à 22h

Points positifs: The hotel location is the best! You have all Shanghai Pu dong's view from your own room. The hotel staff is very nice and always looking to help in any matter. Restaurant is also amazing, great food and variety.

Points négatifs: The only thing i would say can be better is the language, there are not a lot of staff members that can really speak English.

Points positifs: Everything , just stunning service , location , and facilities .

Points négatifs: Nothing

Points positifs: le DESIGN au service du confort et du bien être se dit maintenant...W !

Points négatifs: Même si la TV n'est pas une priorité loin de là , étonnant que la chaine TV 5Monde ne soit pas au programme

Points positifs: Il est très bien situé. Spacieux et très confortable. Le personnel était très serviable.

Points positifs: La salle de sport. Le petit déjeuner

Points négatifs: Un peu vieillot

Points positifs: Location and easy access

Points négatifs: The breakfast not best laid

Points positifs: Location, facility, staff talking English, breakfast, Italian restaurant and their staff (Bella Mao), room , etc Hotel management did a great job.

Points positifs: The breakfast was very good and the location was excellent

Points négatifs: Nothing

Points positifs: the location was very good, we also liked to bakery within the hotel

Points négatifs: the twin beds were too small for two persons

Points positifs: Le petit déjeuner et la salle de sport

Points négatifs: La piscine.

Points positifs: Excellent brunch on Sundays! Nice clean rooms and friendly and competent staff. Will visit again!

Points négatifs: Waiting queues were a bit long a the check-in. This was during a summer weekend so maybe not unsurprising.

Points positifs: It’s really close to the main areas in Shanghai and the rooms are very confortable.

Points positifs: breakfast was excellent, the decoration is very pretty, all amenities like the pool , SPA and GYM outstanding. Rooms are modern , clean and well maintained. The concierge very helpful with the requested information. It is the second time I visit this hotel and I will definitely stay here again.

Points négatifs: nothing, all good.

Points positifs: Location

Points négatifs: Views

Points positifs: The crew was very kind and polite. The room was clean and quiet. Everything looked good.

Points négatifs: I wanted to control just 1 TV but the remote controller turned on 2 TVs at a time. (Living room and bedroom)

Points positifs: Breakfast takes place in a wonderful venue with a water feature. Staff is very attentive. Food selection is great, The staff throughout the property is very engaged and focused on service/friendliness. Property is very clean and well-maintained.

Points négatifs: Rooms are a bit dated and in need of freshening up.