Hôtels près de Taikang Road - Shanghai

Points positifs: Everything

Points négatifs: Nothing

Points positifs: Hôtel moderne magnifique situé dans un quartier chic de Shanghai, avec de nombreux restaurants dans les alentours Les vues des chambres étages supérieurs sont superbes Les chambres sont très spacieuses et modernes Le buffet petit-déjeuner est somptueux : plats très variés et de très bonne qualité Les desserts du restaurant sont délicieux

Points négatifs: Les prix du restaurant sont élevés et peu de choix

Points positifs: Qualité de l'accueil, le service impeccable, le salon executive, la piscine

Points positifs: Employees were very helpful. The huge towels were exllent. So it's the bed, double sinks, bath showers and the porolama views. We were glad we had happy ending for our trip!

Points négatifs: I don't have any complaints.

Points positifs: great staff, great food, amazing hotel

Points négatifs: nothing

Points positifs: We stayed for four nights in the Club room and this was our first trip to Shanghai. This is a truly excellent hotel, I cannot thank the staffs enough for their excellent service. From the concierge, to the staffs we met at breakfast (Joey and Chris), the Club Lounge (Shirley, Jojo, Nathan, Zak the chef), and the staffs at the Chuan spa. We would like in particular to mention Abby Liu, the manager whose service was one of the most professional I have come across my travels, we had problem with our massage appointment which we had booked many months previously, she apologised and made sure that our stay was perfect in every way. We would like to thank Sky Zhang and Dennis who helped us in booking the restaurants and bars, you made us feel so welcome and made our stay so much better with your excellent assistance. We would visit Shanghai again just to stay in this hotel.

Points négatifs: Nothing

Points positifs: all facets of the hotel were outstanding

Points négatifs: very little

Points positifs: This hotel is superb, including everything from the breakfast, its fitness / wellness facilities, lounge and complementary pink taxi service. The rooms are amazing and the location of the hotel could not be better. I would definitely recommend taking a room with lounge access. The lounge is one of the best out there, including amazing breakfast, a small lunch / afternoon tea and a high quality diner. Also, the staff of the lounge is amazing and highly professional. They make you feel right at home and are genuinely interested in you as a person (also the cook grills the best prawns and lamb chops).

Points négatifs: Nothing

Points positifs: Amazing lounge staff!

Points positifs: Clean, modern, comfortable, stylish, fashionable.

Points positifs: Modern room and bed is very comfortable. Hotel is well located.

Points négatifs: Sausages served for breakfast buffet is not good.

Points négatifs: I arrived very late (6pm) to find out that the room wasn’t ready. I was told to wait for one more hour. This is unacceptable despite the 3pm check-in time.

Points positifs: The location is excellent - near to the metro line. In hotel shopping is very good value. A very comfortable bed.In hotel dining is very good - especially the Japanese restaurant.

Points négatifs: The hotel is excellent but close to needing a makeover. The room service catering is variable in quality.

Points positifs: It was like an oasis in the city, having garden. The original French Club building is marvellous. Five minutes walk from metro station, restaurants around. Clean, good breakfast, nice view from 33rd floor (including the elevator). The garden was a wonderful place which you can walk around and makes you forget that you are in one of the most crowded city in the world.

Points négatifs: The tv was small. People smoking inside the hotel.

Points positifs: La salle Art Déco du restaurant. La qualité du buffet.

Points négatifs: Dommage que les chambres soient si impersonnelles, alors que la partie ancienne a tant de charme...

Points positifs: The hotel is outstanding! Very comfortable and with a broad and excellent selection of restaurants for dinner. The top-floor sky-bar is very nice as well and they have a great selection of cocktails and wines. I have stayed here for a week this year and also last year, so I can confirm that the quality of the experience is consistently very high. The selection of the breakfast buffet is outstanding. The cheaper continental & American breakfast variants are also very good. I always book without breakfast as on some days I prefer to simply have a croissant & coffee in one of the coffee shops around the corner whilst on others I prefer to use the hotel's buffet.

Points positifs: Breakfast is satisfactory compared with price. Hotel service is very good. Location is perfect. I will try next time.

Points positifs: This hotel is a most if you are going to Shanghai

Points positifs: L'emplacement

Points négatifs: Le personnel de la Gym. Le fait de devoir payer pour courir sur le tapis!! Seul hotel dans ce cas à ma connaissance.

Points positifs: The staff, the swimming pool and other facilities. and the low key elegance.

Points négatifs: The lobby piano is broken. It would be nice to have that again. The hotel needs more innovation and excitement

Points positifs: Great location. Excellent hotel, with everything needed and beyond

Points négatifs: Getting a taxi from the hotel took awhile. Restaurants on site, while good, are overpriced

Points positifs: This is A grand hotel in all senses

Points négatifs: One little thing. The shower head was not well placed and not able to be manipulated.

Points positifs: Très bonne situation’ géographique, le charme de l.hotel, l.amabilite du personnel, la propreté

Points positifs: A Japenese Style Hotel in the once French Club.

Points positifs: Another great Stay at the Shangri La in Puxi , this is our second stay and it was great , the Room was awesome , with a view to the bund over the City , great big Livingroom and great bed , also the bathroom was great , we had executive Lounge and the Food was great , especially for afternoon tea , everybody was friendly and asking for our wishes ! especially the breakfast at the Lounge was great with some items to order , The Eggs benedict are a Dream ! Also the Location is perfect , in the middle of the City , with lots of places that can be reached by foot , from malls nearby to sites and to Restaurants or bars - perfect - our last 3 days Vacation in Shanghai - a dream ! Staff was always paying Attention - i want to Point out the guy at the entrance who always opened our Cab doors when we arrived or helped us in when we left !Also all the Staff in the Lounge - always helpfull and nice !

Points négatifs: The check in took a bit Long but due to lots of People , also lot of traffic at the Hotel Entrace - this means waiting time for cabs or did is longer during peaktimes .

Points positifs: Le confort, le petit déjeuner, l’emplacement

Points positifs: C'est toujours un plaisir de revenir à cet hôtel, c'est une valeur sûre, bien équipé et bien situé.

Points positifs: Loved our stay here. I used the gym every day. It has a great outlook and is well equiped. The machines were all set up with a towel and water, just waiting to be used. Comprehensive weights equipment and yoga mats provided. Breakfast was a feast and the staff were super friendly and efficient. The rooms were delightful and quiet. Great block out blinds at night (my husband is a light sleeper if there's light entering). Evening turn down and towel replacement, if needed. We enjoyed a view over JingAn Temple. Generous bathroom with quality products. Heated floor and heated towel rail.

Points négatifs: We had pre dinner drinks at Calypso bar. The service could have been much better. After being seated and handed a menu, eventually I had to approach staff to place my order, as they were too busy talking between themselves.

Points positifs: My friends and I stayed at this hotel for a "staycation". We utilized the spa services, specifically massages and facials. My massage was lovely.

Points négatifs: Two small things. My friend got a facial that was costly, and not only did the facialist get lotion in her eyes, but she also felt it was rough. The other thing is I needed a sewing kit to make a small repair to my dress before dinner, but this was not available in my room or at the concierge. The concierge asked if I could wait 5 minutes while she got one from Housekeeping. 5 minutes passed and I needed to leave to make my reservation on time. This was unfortunate.

Points positifs: Girls in the Lobby lounge were very nice.

Points négatifs: The staff needs to speak better English at a 5 star hotel chain. Especially the front office staff left a lot to be desired. First and last guest contact.

Points positifs: The view from the window from room 5703 was just fantastic!

Points négatifs: I want to have Toto washlet on the toilet.

Points négatifs: The whole experience disappointed us. During the stay, the water pipe got problem and water was stopped for a while. Hotel didn’t inform us only after we called the service then only told yes it got problem. After a while, the water came, I went for showing. Who knows the water became fully yellow, and didn’t clean at all. I just washed hair and had to stop and step out. We asked for changing the room. However the hotel gave us a room with strong moldy smell (seems like long time nobody stayed). That time I had flu with headache. We asked to change another room which can be stayed and at least let me finish showing. However the manager Wang Bella said it is not their problem it is pipe problem and asked us to check the room one by one. Is it joking? No apologies, no solving the problem immediately but asked me with bath robe to wait for more than 20mins. Really ridiculous! Is it our request to much? Finally they agreed to upgrade to suite room. Another ridiculous thing happened when we checked out. They asked us to TOP UP the suite room fee. But when they upgraded they didn’t inform us that we need to pay, and overall is it our fault? We really feel disappointed. Is this a 5 star hotel servicing? Not at all:

Points positifs: The service and food & beverage in the Horizon Executive Club are excellent and the personnel are very friendly with children. We will definitely come back!

Points positifs: The location, design, large rooms and particularly the heating bathroom floors were my favorite features. I am a frequent business traveler and this used to be one of my favorite Shanghai-La properties in China, which makes this all the more disappointing - read on.

Points négatifs: Despite the wonderful hardware and location, service was extremely poor this stay. I am not sure what happened since my last stay some time ago, but to illustrate: (A) The check-in took over 20 minutes with the front desk arguing with housekeeping on the phone and me just standing there after a long trip. May I suggest just letting the client sit down with a coffee or just tell me to get a bite to eat close by and come back later - I would wager your customers are not really interested in the details of why rooms were not ready or released on the system by 4:30pm. Also, you guys need to manage the queuing system for front desk - it’s chaos. (B) People put the DO NOT DISTURB light on because they do not want to be disturbed. Calling and waking me to ask WHY the DND light was on and asked me to leave and turn off the DND so the cleaning team can clean is just unexpected and not Shanghai-la. What is this, a shared dormitory with cleaners who only come in once a day between 12 and 4pm? (C) Out of the 4 day stay, tea bags were not replenished for 2 days, and creamer was not replenished on one of the days. Not a big problem, but shouldn’t there be some sort of a system? Do I need to next worry about whether the towels were replaced or the toilet scrubbed? Overall the staff feel like they were quite inexperienced but also on a tight leash; People seem more focused on getting their job done and assigning responsibilities rather than making the customer happy. This is a problem for a high end hotel. I rarely write reviews, but choose to do so this time because I have a very long history with the hotel. You have a problem at this property, please look into it!

Points positifs: Very nice facility

Points négatifs: Staff I have a problem speaking English

Points positifs: My room was perfect it is 4902 10000000%

Points négatifs: Nothing

Points positifs: Perfect location.

Points négatifs: Wifi not so good. TV not working (I cannot watch any program on the TV whole 4 days stay).

Points positifs: Close to the Metro and Yu Gardens. Breakfast was also good. Room was clean and tidy. Reception was efficient and friendly.

Points négatifs: Outdoor desk was not open at night to take photos of the city lights Being kept awake with mosquitos buzzing around my head.

Points positifs: Philip handled my booking excellently and even checked me in early. I was so thankful for that. Location is good for Yu Garden & not too bad for the metro.

Points négatifs: Breakfast options were poor & didn’t replenish after 9.30. It’s a little out the way, but for the price I’d stay again.

Points positifs: Good location- very safe area within walking distance to attractions. Staff spoke English

Points négatifs: The staff couldn’t find my reservation when I checked in. But it worked out in the end

Points positifs: Location

Points négatifs: Very small rooms.

Points positifs: Very good location. Right next to the Yu Garden.

Points positifs: Great location

Points positifs: I like everything and the stuff speaks English.

Points positifs: Bon emplacement

Points négatifs: Beaucoup de bruit par les couloirs. Chambre sans placard ni porte manteaux ! Le directeur devrait faire un stage d'une nuit dans la chambre à côté de la salle des petits déjeuners.

Points positifs: Elevators are very fast. Location is great. Cleaning room services are good. In tv have free movies to watch. Rooftop is good. Near to metro line 10

Points négatifs: Room didnt have window. I sent some cargo from reception but it goes very wrong. I sent by SF express from reception. But the reception girl mixed all stuff and , there was some food it's broken . She sent another people cargo to my friend. I dont suggest to use SF from hotel .

Points positifs: La situation géographique

Points négatifs: Personnel pas à la hauteur , parle mal anglais, communication difficile, très long pour l’enr Nous avions passer près d’une heure alors qu’il n’y avait pas que nous , la fenêtre de la chambre condamnée , pas de lumière de jours, les verres dans la chambres étaient sales et la poussière

Points positifs: All the staff there were excellent. Very patient and understanding to non Chinese guests. I found them all to be a great help to me, being a first time visitor to China