Hôtels près de China Welfare Institute Children's Palace - Shanghai

Points négatifs: Le personnel et le resto note par Michelin effectivement excellent

Points positifs: Everything. Just a truly perfect hotel.

Points négatifs: The only negative thing I have to say is that the coffee machine in the room was rubbish. Literally everything else was over and above what I could possibly have imagined.

Points positifs: This hotel is located in a very convenient place, close to the subway station and most of the important attractions in Shanghai. Our room was huge, very comfortable bed, shower and bathtub, great toiletries, staff was super friendly and we had an amazing breakfast every day. They even realised it was my birthday during check-out and gave me chocolates and a birthday card hand signed by them! Amazing experience, I'll definitely stay here again next time.

Points négatifs: Absolutely nothing, this place is incredible! My only tip is that you check carefully how to get there from the subway station since maps in your phone aren't very precise for foreigners. But it's basically a block away from it.

Points positifs: The connecting rooms & helpful staff at concierge & reservations. Hotel was conveniently located with subway stations within walking distance from hotel, nice restaurant & shopping mall nearby. Ideal for travellers on business / work.

Points négatifs: Breakfast was decent but the coffee was disappointing. Would much prefer a hotel in the heart of 南京东路shopping belt for Family travelling for shopping / leisure. But overall, our hotel stay was excellent. Thank you.

Points positifs: Everything

Points positifs: Très bien situé. Très belle salle de restauration. Buffet de petit déjeuner très complet et varié

Points négatifs: Le service conciergerie aurait pu à certains moments être un peu plus aimable et aidant. L’anglais des interlocuteurs est parfois un peu difficile

Points positifs: Tout ! Excellent service tout était parfait !

Points positifs: I stay in Four Season due to my apartment renovation. Choosing it coz it's close to my office. The location is the only reason why I choose Four Season this time.

Points négatifs: The concierge service was HORRIBLE. I tried to call them for sth, and they are consistently not picking up my call for the first 2 days. And when I order food delivery, I told concierge to send it upstairs for me regardless of their ridiculous 20 mins waiting time. (As I was engaged with my work). But they never delivered it to my room and claim that I told the concierge I would pick up myself. When I complain, the staff is also very rude and keep arguing that I said I will pick up myself. When I complain to the concierge abt the missing calls they have from me, they told me that they have never received any calls from me according to the record. Which is absurd as if I'm losing my mind or haunted or sth. Terrible concierge service.

Points positifs: nothing

Points négatifs: too expensive for such room and facitlity

Points positifs: Hôtel est très bien situé, près du métro

Points négatifs: Les chambres sentaient des odeurs de cigarette, ce n est pas vraiment du non fumeur

Points positifs: Emplacement fabuleux, vue incroyable du 30e étage , piscine très agréable à 22h , seule avec mon homme ! Chambre majestueuse ! À refaire

Points positifs: The room and bathroom are spacious, spotlessly clean. Hotel location is very convenient, easy to access a couple of subway lines. Also within walking distance popular places like people square. There are quite a few nice local restaurants. Staffs are friendly and helpful.

Points positifs: Très bien situé, un des rares hôtels dans un parc à Shanghai, calme et dans le jus de l’ancienne concession.

Points positifs: Favourite about the hotel is the hotel grounds. The gardens are well kept, and it is a lovely experience to stroll through, especially in the cool and gentle autumn weather. The atmosphere is quiet and calm, well sheltered from the city noise. The design of the hotel buildings, both exterior and interior, give a nostalgic vibe too - it is a very welcoming and warm sight to come back to in the evenings, when they are lighted up. More good points are the comfortable beds, clean rooms and helpful concierge service. Thank you, Jimmy! :)

Points négatifs: Complimentary drinks could use more choices. Gym and swimming pool are smaller than expected. Room is quite pricey even without breakfast.

Points positifs: The rooms was very spacious, our grandson (currently a student in Shanghai), stayed with us in the room on an extra bed which was not a problem for the size of the room at all. The staff arranged this very speedily. The extra bed was less comfortable and rather small. We asked for extra pillows, which were eventually provided to us. The staff was friendly, and courteous. It was difficult for the taxi driver (from the airport) to find the hotel entrance at night, luckily our Chinese speaking grandson was able to assist with this. A good experience.

Points positifs: établissement tres bien situé. Tout les équipements nécessaires sont à disposition pour rendre le séjour agréable. Les chambres sont spacieuses et Confortable à souhait! Le personnel anglophone est aux petits soins et se chargera de vous pendant tout votre temps dans l’hôtel. N’hésitez pas à les sollicité en cas de besoin ou juste pour des renseignements ils vous aideront avec le sourire!

Points positifs: Très bel hôtel bien situé dans l’ancienne concession française et proche du métro. Grande chambre très confortable et bien isolée . Personnel anglophone très compétent qui nous a aidé pour des réservations de trains et de restaurant (concierge). Superbe buffet de petit déjeuner.

Points négatifs: Nous avons dîné une fois au restaurant mais les plats ne sont pas terribles !

Points positifs: good green location, lots of grass, feels like a king's palace

Points négatifs: parking staff is really mean. not a pleasant experience. facilities old. confusing directions. but especially parking people really are unpleasant, and i felt like i was being ordered around.

Points positifs: Nice rooms

Points négatifs: Expensive for what it offered.

Points positifs: Very good location, big rooms

Points négatifs: -

Points positifs: Very green and felt secluded despite being in the middle of the city. Comfortable room and elegant decor.

Points positifs: Hôtel très bien situé avec un large parc, très agréable. Belle vue (en étages) Bons petits-déjeuners.

Points négatifs: La propreté n'est pas parfaite, en particulier les banquettes du petit-déjeuner. Lors de notre 2e visite, nous avions une suite spacieuse, mais donnant directement sur les équipements de conditionnement d'air bruyants et peu esthétiques. A éviter.

Points positifs: Un véritable 5 étoiles avec de vrais cadre et services 5 étoiles. Les efforts de la conciergerie pour compenser le raté de la prise en charge à l'aéroport.

Points négatifs: Peut-être éviter qu'une receptioniste ne comprenant pas l'anglais ne transfère pas l'appel à la conciergerie au bout de 10 minutes de tentatives de communication et nous laisse en plan à l'aéroport (véhicule réservé à l'avance mais dont le conducteur était introuvable)..

Points positifs: Le jardin. Le calme au milieu de la ville survoltée. La piscine.

Points négatifs: La tristesse de l espace de petit dej et du restaurant buffet. Le personnel qui parle tres peu anglais.

Points négatifs: La réception n'a pas pu trouver notre réservation effectuée sur hotels.com

Points positifs: Location

Points négatifs: No restaurants in this hotel, just one with buffet not nice, the same of the breakfast. For a 5 star hotel like this I was expecting at least 2 nice restaurants. Old building not so updated, much better options with the same price

Points positifs: le petit dejeuner, la propreté des chambres, l 'emplacement

Points négatifs: les oreillers trop mou !!

Points positifs: The location is great

Points négatifs: The club facility was not good at all,

Points positifs: Second time in the year I have been a guest at the club. It was very nice to be recognized by the staff. They are extremely helpful and friendly

Points positifs: Very good hotel in excellent area. Walking distance to the Bund. Excellent cafes,restaurants shops nearby. Many interesting close areas, park for quiet time and plenty to explore. Useful supermarket at front of hotel underground.

Points positifs: Pool and Breakfast

Points négatifs: I don't understand how a five star hotel on breakfast service picks up the food as soon as the time is up. It was the customers trying to help themselves and the kitchen staff pulling out the food. This behavior in a five star hotel service is inadmissible

Points positifs: location is good, service is very good.

Points positifs: This facility offers very comfortable beds and an excellent morning breakfast buffet. It's my go-to hotel when I am in Shanghai on business.

Points négatifs: My room had a clear space for an iron, but it was missing. The hair dryer was cracked and broken, though it still operated. The shower door did not close well, and after every usage, there would be a significant puddle of water on the floor outside the shower (or a fully soaked towel).

Points négatifs: La chambre sentait un peu la fumée bien que non-fumeur, il y avait une odeur bizarre dans la douche

Points positifs: Staff and general facilities quite good

Points négatifs: The wifi was woeful for a 5 star hotel. Hard to log in, dropped out all the time. You had to then log in again and the speed was hopeless

Points positifs: Great location and lots of restaurants around. Hotel staff are accommodating with our request.

Points négatifs: Room lighting not enough so I need to upgrade myself to another category to have a brighter room for working at night time. In addition, the air con in the upgraded room is not functioning well and I have to request for a electric fan.

Points positifs: Very good rooms: air conditioning was bad: to hot

Points négatifs: They made a reservation on my credit card of 6000,- What are they thinking that I am going to ruin the chamber???? You can do this with younger people to prevent that they party in the chamber, but not with business men....

Points positifs: Clean, large rooms. Helpful staff. Good breakfast.

Points négatifs: Nothing

Points positifs: Le petit déjeuner, la literie, la vue

Points positifs: Friendly staff, reasonable location on fringe of the French concession, 10 min walk from line 2 metro which takes you to both airports and through heart of SH. Nice bathroom and comfy bed!

Points positifs: Le souci du détail dans la chambre. L'éclairage

Points positifs: Si vous voulez profiter du métro, il est juste à coté. Les magasins sont juste en face de l'hôtel.

Points positifs: Bel hôtel, bien meublé, les chambres sont confortables. Personnel professionnel. Bon choix au petit déjeuner.

Points négatifs: Machine à café difficile à utiliser. emplacement correct. Difficile de trouver un taxi mais accès facile pour le métro. Pas le concierge le plus serviable

Points positifs: L'hôtel est très bien situé.

Points positifs: Conveniently located near Airport Bus Shuttle and has nearby Metro. Good for a few days stay. Gym, pool, spa facilities were very nice.

Points positifs: I like the location, service, comfortable bed, and cleanliness. Staff is nice and supportive.

Points négatifs: Some noise above my ceiling in the night time, sound like people walking, (my room no.2918 was on 29th fl.).

Points positifs: The place

Points négatifs: Too much noise room

Points positifs: The Men's Sauna and Hot Pools in the changing room are the best in the Jing'an district.

Points positifs: great location, nice staff

Points négatifs: breakfast menu Always the same after years

Points positifs: le rapport qualite prix, quartier agreable et bien stiué, habitué depuis 5 ans, jamais deçu

Points négatifs: piscine fermée pour restauration, personnel inexistant

Points positifs: Hotel rooms class, peacefulness, internet, breakfast, concierge service, check in check out, stand to the same standards of reputation than when I stayed there often in 2010 - 2011. I like the location as it is close to many points of interest

Points négatifs: Prices have doubled since 2010 !

Points positifs: Tout est parfait ! Plein centre . Très propre . Calme et grand confort !

Points négatifs: Absolument rien

Points négatifs: Piscine fermée pour 2 mois. Mise à part l emplacement, un 5 étoile moyen

Points positifs: L’emplacement

Points négatifs: Chambre très sombre et équipement et décoration vieillissants, qui mériteraient un bon rafraîchissement.

Points positifs: la situation géographique, le bar de l'executive

Points négatifs: le prix

Points positifs: Fantastic central location, comfortable, quiet, clean rooms, beautiful lobby area, pillow menu, free pool/spa use, staff were very accommodating and helpful, breakfast buffet had a lot of variety, excellent quality/price ratio

Points négatifs: Bathtub had non-functional water temperature regulator (only had scalding hot water), temperature was difficult to manage in room, breakfast buffet was very expensive even by European standards (33 euros), pool was closed but we were offered another one close by.