Hôtels près de Pacific Department Store - Shanghai

Points positifs: The hotel is most satisfying to me. The staff service attitude is very good with the whole room. This hotel is worth staying again. After the stay, this price is worth giving, very satisfied.

Points négatifs: No

Points positifs: Very charming & discreet property. The scents in the room is very soothing & memorable. Amazing hospitality from the staff.

Points négatifs: The weather during my visit was unbearable hot & humid

Points positifs: liked the ambience old world feel attentive staff and smiles .constantly bent over backwards to help even in the gym. english perfect which is at times difficult in shanghai. the buildings were authentic both in the capella sense and the french concession sense. altogether a calm and cosseted place to stay which is great in the bustle of shanghai. we also stayed at a very modern 5 star on the pudong shore on the same trip which an architect friend had designed but you know that though fancy and uber modern we were totally happy at capella and felt underloved at the more exective style one. our advice is to trust capella resorts as they go the extra mile

Points négatifs: nothing. the staff were amazingly genuine and the surrounding patisserie restaurants all great

Points positifs: The superb location in the French Concession is occupied by a complex of original shikumen townhouses, tastefully remodeled as a breathtaking urban resort. The services and facilities are flawless and thoroughly enjoyable. If you are traveling with 2-4 people, do not waste your money on generic five star hotels, but book a shared townhouse suite at the Capella.

Points positifs: Service au top, endroit chic , plein de petites attentions pour le client , tout etait parfait si ce n est que pendant le nouvel an chinois tout est fermé !!! Du coup le quartier qui doit etre tres sympa etait completement mort donc difficile d evaluer...

Points positifs: The hotel is just unique as it is set in a little compound of original Shikumen houses, thus making the experience absolutely worth it from any point of view. The whole place is truly charming and very well restored. The staff is extremely professional and helpful, in particular Gelato who has been probably the best one we ever encountered in Shanghai. The breakfast was good as well.

Points négatifs: The breakfast, although good, can be improved considering the tier of the hotel.

Points positifs: Le meilleur hôtel où j'ai eu le plaisir de passer un séjour. Simplement incroyable. Les villas sont spécieuse et très bien équipée.

Points positifs: Situation géographique idéale, proche du quartier français et métro à 10 min. Hôtel confortable, personnel efficace et sympathique, chambre spacieuse et propre. A recommander !

Points positifs: Staff was professional

Points positifs: Parent avec 1 enfant, nous avions réservé une Suite Double Ultra Sassy. Magnifique! Chambre très spacieuse, confortable, bien équipée. Malheureusement la fenêtre donnait sur la "elevated road". Mais bon... L'hôtel est bien situé, proche du métro et de la ligne de bus.

Points négatifs: Petit déjeuner correct, sans plus! Nous avons préféré déjeuner dehors quelques fois. Le paiement de la chambre devait se faire lors du check-in. Comme l'indique leur site internet et le site de booking, il est possible de régler avec les cartes de crédit habituelles. Sauf que ma carte ne passait pas! le personnel essaie à maintes reprises mais du fait que l'hôtel est juste devant la "elevated road", le réseau téléphonique et le wifi ne passait pas bien. Donc nous voilà bloqué à la reception sans autre moyen de paiement et ils ne nous ont proposé aucune alternative! J'ai eu de la chance d'avoir un membre de ma famille sur place qui a pu payer par Alipay, pour nous! Sinon, je ne sais pas comment on s'en serait sorti... Donc, prévoyez du cash ou bien payez à l'avance via booking.

Points positifs: The room was way bigger than I had expected, its clean and designed nicely.

Points négatifs: Almost all of the staff doesn’t speak English which made it harder for me to request for certain things like a morning call/ an extra towel. The entrance and facade of the hotel was also not the same as the picture - that kinda threw me off because I used the pic from booking.com as reference.

Points positifs: Grande offre des petits déjeuners continental ou oriental; Chambre spacieuse, lumineuse, confortable. Personnel agréable et souriant.

Points positifs: Nice comfy hotel. Amazing breakfast. Lovely staff.

Points négatifs: Location a bit far from shopping. But subway 800m. Not too bad.

Points positifs: Excellent location, close to route 71 ( bus) and other buses. It is about 1.1 km away from metro. Room is clean and staff is helpful and friendly. I just back from Vienna where I stayed two 5 star hotels but this one is far much better than Vienna's so called 5 star hotels.

Points négatifs: Nothing.

Points positifs: The decoration is simple but lovely, especially there are lots of wardrobes, and there is even electric toilet seat, which is definitely a fancy and not so-common set-up in China.

Points négatifs: The shower is a bit difficult to adjust the water

Points positifs: It was my new favourite hotel to stay in Shanghai during the many visits in the last two years, but this time I was disappointed big time. Apart from location and price, nothing went right.

Points négatifs: The behavior of staff at time of check in was unprofessional. They gave me a room without a window. When I asked them to change my room, they said that the type of room I booked is without window(there is no option of room without window on booking page) and if I want room with a window then I need to upgrade my booking and pay extra. It was my 6th stay in that hotel and I always book the same room type and it always come with a window. So when I told them that, they gave me a very small corner room(with window). It was very disappointing as a returning customer, also because in my previous visits, I was always pleased with my stay. Also the hotel smell like smoke/cigarettes despite being non-smoking hotel. They need to upgrade the maintenance of the hotel, as it used to be wonderful. Sad to see it coming down like that.

Points positifs: Everything about the hotel itself was great. The design of the hotel was beautiful. Good value for Shanghai.

Points négatifs: The staff had a hard time communicating with me in English. I got there about 9pm, and I had a hard time finding a place to eat. The stairs in the middle of the corridors were not convenient with luggage, but there is nothing architecturally that can be done about that. Finding the hotel entry door from the street wasn't the easiest.

Points positifs: Aimable personnel professionnel, bien situé, calme, propre, fonctionnel et les chambres sont bien équipées

Points négatifs: L'odeur dans les ascenseurs et dans la chambre

Points positifs: Tout, du personnel de l'hôtel à l'odeur de l'hôtel, c'était fabuleux. Les chambres sont super modernes et tout est électronique. Vivement recommandé !!

Points négatifs: The hotel is next to a disco venue and it is very noisy at late night

Points positifs: Emplacement

Points négatifs: Ne pas avoir été prévenu du fait que les installations sportives (salle de sport et piscine) étaient indisponibles pendant toute la durée de notre séjour pour cause de rénovation et ne pas avoir été remboursé d’une partie du prix de la chambre en conséquence.

Points positifs: Chambre et salle de bain très grandes - propres et confortables pour un tarif très raisonnable. Bon emplacement. Très bon équipement (cafetière, bouilloire, thé-café-eau purifiée, fruits frais à disposition). Personnel ayant un niveau d’anglais correct.

Points négatifs: Vue très laide sur arrière cour. Nuisances sonores tôt et tard (chambre située à l’aplomb d’une zone de livraison - chargement et déchargement de camionnettes de blanchisserie etc). Mauvaise isolation phonique au niveau des fenêtres. Room service très médiocre, très mauvais rapport qualité-prix sur ce point. Air conditionné impossible à stopper malgré des demandes répétées au Front Desk (le dpt ‘Engineering’ supposé le couper ne l’a jamais fait = courants d’air froid au dessus du lit et dans la salle de bain). L’interrupteur de commande placé dans la chambre ne fonctionnait pas.

Points positifs: There are many good things about this hotel. The rooms are big, clean and well appointed. Internet connection was good. The best thing for me is that the rooms are very strict with smokers. As many China travelers would be aware, a non smoking room (even if the floor is marked as non smoking) are likely to have heavy smoke smell. This isn't the case with this hotel. I had the experience of dining at a smoked filled restaurant. Once i reentered the hotel room, within minutes, security came to my room as the smoke alarm had detected smoke. I wish all hotels in China could have such practice so that non smokers can enjoy a non smoking room. Kudos to the hotel !

Points positifs: Esthétique de l'hôtel grand confort des chambres

Points négatifs: personnel de réception peu avenant maniement difficile des interrupteurs de chambre (rideaux, éclairage) éclairage insuffisant pour lire dans son lit

Points positifs: The best cog most exclusive hotel in Shanghai

Points négatifs: Nothing

Points positifs: Very close to my office in Shanghai and a value for money choice for me.

Points positifs: The room was really comfortable

Points négatifs: The staff was average

Points positifs: Beautiful hotel excellent service, very polite staff, great location, good dimsum menu in the Chinese restaurant.

Points positifs: Hotel is located very well in the vicinity lots of shops and small restaurants . Very quiet and rooms are impressive

Points positifs: Bien situé

Points négatifs: La salle de gym n'ouvre qu'a 10 h Le service d'étage n'est pas disponible avant 10 h, et le menu est limité Nous ne pouvions pas téléphoner en dehors des US Les fontaines jouaient de la musique forte

Points positifs: Excellent petit déjeuner; beaucoup de choix

Points positifs: This was our second time staying at Anting Villa Hotel in Shanghai. We used to live in Shanghai and this is our favourite area - you are in the center and yet it's quiet and green. This time we booked the business room and got free access to a tea room and a business center where we could have a meeting. The room is spacious, comfortable and cosy. We'll come again!

Points négatifs: My only criticism is that I would prefer a shower instead of the low bathtub.

Points positifs: Idéalement situé à 3 mn du métro, à 25mn du Bund, 15 mn en taxi. Le parc est un atout dans cette mégapole. L'hôtel est très calme, loin des agitations du centre ville. La chambre est spacieuse, rien à dire sur la propreté. La literie est très confortable, les équipements très corrects. 3 petits déjeuner sont servis : Français, Anglais et Chinois pour satisfaire tous les goûts.

Points négatifs: Chaque chambre possède un balcon mais il n 'est pas accessible. Le petit déjeuner est servi jusqu'à 10h00 précises. On apprécierai plus de latitude, notamment les Week end.

Points positifs: Good location close to metro

Points positifs: Hôtel très confortable. Le quartier de l'ancienne concession française est agréable. Le métro est à proximité. Le petit déjeuner est excellent.

Points positifs: Location was perfect, Metro 1 is very close

Points positifs: The hotel is located near small station, but very convenient to traveling around. The area is nice and quiet. The check-in time is flexible, good for us that our flight arrived so early, so we could check in and rest.

Points négatifs: Nope

Points positifs: Great hotel in every way! Classic charm, kind staff , great breakfast. a bit untypical Shanghai district (with some real cool hipster places at neighborhood) and yes! Beautiful colonial style garden around hotel! We like all, except...

Points négatifs: International internet connection is terrible slow at evenings, but good at mornings....its too much yesterday for 2020 :)

Points positifs: The hotel was in nice grounds with trees and a green view from the room

Points positifs: Very good location. Close to a lot of metro stations, bus stations, grocery shops, food, etc. A perfect choice for any traveler.

Points positifs: très bon moment passé dans cet hotel

Points négatifs: peut être les équipes pourraient elles parler un peu mieux anglais ?

Points positifs: Rooms were comfortable and spacious, good facilities including a well equipped kitchen and washer/dryer, we had a two bed room with 2 bathrooms so choice of shower or bath. Our upper floor room had views toward the Bund skyline and the river with small balcony. Air conditioning in the main living area and the bedrooms was good and beds were comfortable after long days of sightseeing in Shanghai and beyond.

Points négatifs: Breakfast choice was limited and the breakfast area was windowless and too warm - loads of interesting and delicious street food choices available nearby so wouldn't recommend a breakfast inclusive tariff.

Points positifs: gym, swimming pool, apartments are pretty spacious. Location is great!

Points négatifs: not many choices for breakfast.

Points positifs: Très bonne literie. Établissement parfait en famille

Points positifs: L'emplacement près du métro. La pâtisserie en face avec son délicieux gâteau au chocolat! L'équipement lave et sèche linge.

Points négatifs: Le petit déjeuner trop sommaire, pas grand chose pour un voyageur européen. Même le buffet chinois n'est pas très varié et quand il n'y en a plus ils mettent du temps à remplacer.Pas de chocolat chaud!! Le sauna ne fonctionne pas.

Points positifs: The 2 bedroom apartment was clean & comfortable. Breakfast was included it was a good buffet breakfast with a mix of Chinese & Western. The service was very efficient & polite. Good location in the french concession. Plus room service everyday.

Points négatifs: Nothing.

Points positifs: Great location and clean. Close to underground and lots of restaurants. Will definitely stay again.

Points négatifs: It is a bit noisy at night since it is located in a convenient place.

Points positifs: Close to metro. Good breakfasts. Good family apartments

Points négatifs: Not much. Maybe some more assistance with basic tourist guidance. Metro. Trains. Etc