Grand Hyatt Singapore

Incredible staff. They welcomed me by name from exiting the taxi (probably took a quick look at bag tags) but the small touches were all over the well-trained staff. These people get hospitality!! Pool is great, tranquil and tropical despite location in the center of the Orchard district.

Room didn't have a great view given the awkward angle of the window placement. Very little natural light to an otherwise beautiful "standard" room. The hotel "bar" in the basement is a hooker lounge full-stop. We've all seen the upscale hotel bars with a few working girls here and there but this is on another level where as if an NYC swish bar met the Bangkok red light district... If you're just going for a casual drink with a lady friend or colleague who is not looking for this, it's going to be awkward.... hard to believe a global brand like Hyatt is so closely associated... (but you can believe it brings great biz to Hyatt so they turn the other way.