Hôtels près de Plaza Singapura - Singapour

Points positifs: L'emplacement était superbe, la chambre était confortable et très charmante

Points positifs: I like the bed. I think it was better than Marriott’s in terms of comfort. I also like that it’s right by city hall MRT. The location is great.

Points négatifs: From the beginning, I should have set low standards. I asked for a room in the high level. The reception happily announced that he found one - a room at level 15. I never heard level 15 classified as an upper floor. But I was tired after 1.5 days of traveling. The next day, HVAC maintenance came to clean the vent - unannounced. Just knocked and said - we have to clean the vent. No forward notice from the hotel. The room was not very clean. There was mildew in the sink and the towels weren’t arranged properly. The sink stopper was off, the bathtub stop was broken and the water kept gushing out when you shower. The bathroom light was worst. It was like being in a mine, with some spots lit and others dimmed. Definitely not a place to get ready for a date for. The next day, housekeeping did not come. They said there was a privacy notice. I never saw a privacy notice. When I got in at 6pm, they rushed to expedite the cleaning, and it was done haphazardly. For the price you pay per night here, I think you’ll be better off at Fullerton, Shangri-La or Marina Bay Sands.

Points négatifs: Communicated with staff in advance for several requests and non were noted or communicated to staff. The excuse was booking was made through external agent hence message didn’t come through even though I had followed up with hotel internal staff (who confirmed by email) about the request NOT the external agent.

Points positifs: Very friendly staff

Points négatifs: The lift was a bit slow

Points positifs: -Excellent gym - relaxing pool area with restaurant - bed was comfortable and the linen was crisp and clean

Points négatifs: - Room was large and nice but felt dated - At checkin, the clerk attempted to up-sell the breakfast and Internet package for $100 per night. Internet should be included in the price I paid, especially as I chose this hotel based on that.

Points positifs: The induction process of this hotel is all around the customer

Points négatifs: Everything

Points positifs: Loved the location - perfect to walk everywhere and a shopping complex underneath meant everything was easy. Travelling with a 1 year old this was a great benefit for us. We were even offered a room upgrade for a very small extra fee (about £20 a night before tax) so took it and it was well worth it!

Points négatifs: Can't complain about anything - loved our stay there.

Points positifs: Bfast at Prego

Points négatifs: The room was a bit damp and floor lamp is switching on/off by itself (annoying during the eve)

Points positifs: Been staying here for years - clean, convenient, comfortable

Points négatifs: Always too expensive - hotels in Singapore are too expensive

Points positifs: The hotel is ideally located for both shopping and sightseeing and is easy to reach from Changi airport using the MRT link.

Points négatifs: The hotel was over priced and the exeuctive lounge didn't open for breakfast particularly early.

Points positifs: Hotel staff was wery friendly

Points négatifs: 1. Mini-bar was empty 2. Because of the club on the first floor there were too much people near the entrance, some of them were really drunk.... that was not nice

Points positifs: Le service parfait; la piscine ouverte jusqu'à 22H; l'accueil chaleureux; une très bonne situation géographique...

Points négatifs: l'internet payant dans l'hôtel, même dans les chambres. Pas de wifi dans les chambres.

Points positifs: La vue sur la baie, une situtation centrale dans Singapour avec le métro au pied de l'hotel et pratique pour aller à l'aéroport

Points négatifs: J'ai pu boire un verre en fin d'après midi au bar situé au dernier étage mais le soir, on m'a refusé l'entrée sous pretexte que je n'étais pas suffisamment bien habillée!

Points positifs: l'emplacement

Points négatifs: la décoration est un peu " ancienne ", aps au nicveau en tout cas d'un hotel de cette catégorie

Points positifs: La vue à couper le souffle depuis les chambres executives et les restaurants du 70ème étage

Points négatifs: Le restaurant du 70ème étage est magnifique, mais ni la nourriture ni le service ne sont à la hauteur. Buvez y un verre, mais n'y mangez pas.

Points positifs: convenient location, considerate service

Points négatifs: the price is a little bit higher.

Points positifs: The attentiveness of the staff and the welcome one receives on arrival.

Points positifs: harbour view

Points négatifs: no toothbrush and toothpaste provide until i ask for them

Points positifs: Meilleur emplacement meilleur hôtel

Points positifs: J'avais une suite au 25 étages, grande, très confortable, vue superbe, si un peu vieillot (par exemple canapé, tapis, etc.). Le meilleur, cependant, est le personnel, en particulier le ménage. Après qu'ils soient à travers avec votre chambre, vous pouvez manger à l'étage (bien, pas de ces tapis ... mais encore!).

Points négatifs: Accès Internet WIFI. C’est difficile, à dire le moins, et cela, pour moi, fait une énorme différence. Même dans le salon exécutif au 23ème étage, la moitié de la chambre, à gauche des ascenseurs et dans la salle de conférence ... excellent ... l'autre moitié ... l'oublier, a dû utiliser Singtel. De même à Prego, le restaurant italien au rez-de-chaussée (si vous aimez les truffes noires, en passant, ils ont maintenant un menu spécial de truffes !).

Points négatifs: Trop de réponses "désolés" au lieu de solutions pour de nombreux problèmes rencontrés pendant le séjour. une marque d'hôtel 5 étoiles offrant des niveaux de service 3 ou 4 étoiles. Je me suis réjoui de l'aéroport de Fairmont Vancouver; le Fairmont de Singapour n'est pas proche de la valeur perçue de la marque.

Points positifs: Il est très bien situé, chambres très spacieuses et d'un très bon rapport qualité/prix !

Points positifs: I stayed in the north tower. The room was huge, nicely decorated, clean and a had great view. The hopper bus line had a pick up which was just steps away from the front door

Points négatifs: Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.

Points négatifs: Excellent breakfast

Points positifs: Hotel attached to both Raffles city mall and City Mall metro station. Unbelievably convenient where transit station is steps away from the hotel and you don’t need to even go outside if its raining (saved my wife from having her hair ruined which in turn is a life save for me!). Mall is also connected to the hotel so you have an abundance of top notch food choices from a high end japanese restaurant to castella cakes, coffee/ramen shops and Din Tai Fung all just below the hotel. Room was spacious, with a view and central to almost everything there is to see in Singapore. Gardens by the Bay, Chinatown and Orchard Road can all be reached with a quick 10 min train ride or a 20-30 minute stroll. Service was impeccable starting from the lovely receptionist and front desk staff. Gina helped us and not only gave us an early check in, but also hand drew on the map where we were in the city, top points of interest and also wrote down her favorite places to eat nearby. Thanks for the chicken rice tip Gina!! You made our stay so much more personable and easy! In addition, we had a hard time using the outlets since my wife had a special hair curler needing the standard US 110V but since we didn’t have one, they actually had a converter AND a step down voltage converter to take the Sing 220V to US 110V! Amazing help so the wife could look and feel her best! Overall great stay and loved the convenient location and service so much we booked another stay on the way back from Thailand. Kudos to the Fairmont Singapore team!

Points négatifs: Wish we could have stayed longer!

Points positifs: Excellent rooms, comfortable beds, good view and friendly and helpful staff

Points négatifs: I have no complaints about the hotel.

Points positifs: the staff was extraordinary! The rooms and breakfast were top notch.

Points positifs: The size and comfort of the room, the friendliness of the staff and excellent service. It was in a great location. The swimming pool area and spa were very good.

Points positifs: Nice environment and conveniently linked to MRT and shopping centre.

Points positifs: Excellent location, City Hall MRT is right next to the hotel, and is within walking distance to the CBD and interesting night spots. Very well connected by underground links and malls to the main shopping areas. Very nice rooms, and the executive floors are nicely self contained, with its own gym and restaurant.

Points positifs: Friendly welcome, spacious room, good location and quiet room at night for comfortable sleeping. Prompt service to fix minor fault with motorised draw curtains.

Points négatifs: Some furnishings showing wear and tear for this class of hotel and need upgrading. No free hotel internet computer (only hotel on our entire 3 week trip). I did have a major complaint but this will be taken up directly with the hotel not here but explains my selecting No to the following question.

Points positifs: They always make me feel welcome every time I stay at the Hotel

Points négatifs: The rooms and the corridors in the north Tower need a little bit of a paint touch up.

Points positifs: Nous avons apprécié la chambre avec balcon

Points négatifs: Il fallait régulièrement réclamer des formulaires et sacs pour la blanchisserie car le personnel oubliait toujours de remplacer ceux utilisés. Pareil pour la livraison quotidienne de journaux.

Points positifs: Convenient for airport, city transport, restaurants, some sights, and good shopping mall. Comfortable bed and spacious room. Friendly helpful staff, from doormen and cleaners to senior staff. We had stayed at the hotel before and

Points négatifs: Drinks in bar were a bit expensive in comparison with those elsewhere.

Points positifs: Tout

Points positifs: I chose this hotel due to its reputation and location, centrally sited for everything and not too far to walk and as it was extremely humid whilst there. Fairmont hotels epitomise luxury and I doubt you would be disappointed. The hotel can be reached from the aiport by the MRT for $2, shuttle bus for $9 or taxi for $25 . Either choice will be quick and easy. The rooms are spacious and have all you would expect for your comfort and convenience. The hotel stands above a shopping mall, Raffles City, which is thankfully air conditioned and has a vast amount of shops and eating choices. All the staff I met were courteous and helpful. There are 2 outdoor pools and a large sun terrace as well as a fitness centre and spa.

Points négatifs: Nothing negative.

Points positifs: L'accueil est chaleureux.Tout le personnel est trés attentionné et courtois. Le rapport qualité prix est exellent

Points négatifs: Aucune anomalie n'est à signalé

Points positifs: Les chambres sont belles. Excellent emplacement

Points négatifs: Hôtel en travaux en 2018. Bruyant à partir de 8h30 jusqu'à 19 h. Il n'y a pas de problème si on est sorti toute la journée, mais pas si bien sinon.

Points positifs: La salle de gym était correcte vu le vieil hôtel. J'ai trouvé la plupart des choses dans la salle de fitness. J'ai fait un départ plus tard sans problème (à 14h) La pression de l'eau dans la douche était très bien.

Points négatifs: Des punaises dans le lit. ça nous grattait sur mes jambes et tête. Le lit était à plats et durs Télévision faible. pas une bonne nuit de sommeil

Points positifs: C'est un hôtel très agréable, super bien situé et le personnel est super. Je vous recommande cet hôtel

Points positifs: location is good, easy access to the subway, many shopping mall in a walking distance

Points négatifs: the hotel is under renovation and has a lot of noise, they are breaking one side of the hotel, so impossible to sleep during the day.

Points négatifs: It was in renovation and we were not aware, so no swimming pool, noise etc...

Points positifs: Bonne situation, hôtel tranquille de plus nous avons eu une upgrade de la chambre pour le même tarif.

Points positifs: The location of the Hotel is very convenient , not too far from the central business district still very quiet

Points négatifs: The air conditioner had aan erratic temperature control.

Points positifs: Very good value for money. Staff were friendly.

Points négatifs: Location is convenient only if you don't mind walking everywhere.

Points positifs: We were very comfortable and able to get a really good nights sleep as the beds were extremely comfortable. Staff very attentive and efficient.

Points négatifs: Not a complaint but would like to have been issued extra tea and coffee supplies.

Points positifs: The cleanliness.

Points négatifs: TV channels were not clear.

Points positifs: Attentive and helpful staff, central location and comfortable room.

Points négatifs: No issues

Points positifs: Hotel bien situé dans Singapore. Le personnel est agreable (sauf petit dejeuner)

Points négatifs: Il est un peu viellissant et pas tout a fait a la hauteur des standards. J'ai reservé 2 chambres dont une avait une forte odeur d humidité.

Points positifs: le personnel est très sympathique et aidant. Resto de l'hotel très bon et pas très cher

Points négatifs: La chambre pas terrible et le petit déjeuner

Points positifs: Chambre confortable.Bon emplacement dans Singapour.

Points négatifs: Équipement de la salle de sport moyen. Connexion WiFi payante (à ce niveau de prix, elle devrait être incluse !)

Points positifs: la situation géographique de l hotel était exellente. Le hall d'entrée ainsi que les communs étaient bien entretenu et tape a l oeil par rapport au reste de l hotel,une jolie piscine sur le toit.un déjeuner complet.

Points négatifs: la propreté de la chambre laisse a désirer dans un tel hotel qui affiche 4 étoiles!! vraiment pas propre du tout,c'est inadmissible

Points positifs: Position centrale, établissement de grande qualité, personnel efficace et très serviable

Points positifs: qualité du service et la propreté de l'hôtel

Points négatifs: la non-gratuité d'internet

Points positifs: Hotel overall experience was wonderful

Points négatifs: Wall paper was coming off in our room

Points positifs: We didn't use any of the facilities other than the rooms as a place to rest. Great central location within walking distance of most areas; if you don't mind walking about a mile to Chinatown, Little India, Arab Street, and Orchard. Two MRT stations within 2-3 blocks (5-10 minutes). A few restaurants, coffee shops, and pubs within one block. This is in a quieter area, no raging parties and noise like Orchard or Clark Quay. Staff was extremely nice and attentive. I would stay here again!

Points négatifs: No complaints

Points positifs: The room was v good

Points positifs: consignare people helped a lot, check in was also very quick

Points positifs: Comfortable bed. Great shower. Patong bar 1 for 1 deals.

Points négatifs: Laundry changed even when not required. Two night stay and bed and towels changed after first night. Not so good for the environment.

Points positifs: Everythıng was handled effıcıently and was as agreed. Staff were helpful and room was comfortable,

Points positifs: Walking distance to food court, mrt station and shopping district. Its clean and value for money.

Points négatifs: Yes, the pillows smell. Please change. Tnx.

Points négatifs: Chambres sur rue très bruyantes. De surcroit les portes des chambres se referment très bruyamment ,il faudrait sans doute équiper les chambres d'un groom ,ce qui éviterai d être réveillé 3 ou 4 fois dans la nuit, les clients n étant pas toujours soucieux du voisinage !

Points positifs: piscine - jacuzzi - Bar Lounge - restaurant - situation - personnel

Points négatifs: Rien

Points positifs: Sa situation en Ville, sa piscine bien que petite,

Points négatifs: Les prestations de la chambre simple Plaza club ne sont pas très claires et le 11 ème étage est décevant ou mal mis en valeur ....

Points positifs: Jolie piscine et coin spa

Points positifs: Très bien placé et pas trop cher, sauf le petit déjeuner et le buffet.

Points négatifs: Cf ci-dessus.

Points positifs: Près de tout!

Points négatifs: Le personnel , compétences limitées, répond à côté des questions, sens douteux du service, en tout cas ne fait rien pour aider, quelle que soit le sujet

Points positifs: Helpful to allocate us a temporary room as we arrived, very tired, early in the morning, with children. The hotel is in a good location.

Points positifs: Lovely contemporary set up. Picturesque location next to the River. Handy bars and restaurants.

Points négatifs: Rooms are too tiny to be comfortable. No room for luggage. Insipid showers, not enough pressure. Too far from the closest MRT.

Points positifs: Great staff, nice decor, lovely location, excellent wifi. Lovely place for morning / evening walks and alfresco dining.

Points négatifs: Bed was too soft, lighting was too poor for reading and makeup, the shower was too small, the glass shower door cut my foot. Really don't like this new trend of sinks in the bedroom Bit of a hike to the MRT and shopping.

Points positifs: The bed, the location and the cleanliness wins. Also the menu options and great service at the restaurant.

Points négatifs: No iron unless you ask for it, front desk staff at check out were quite curt and not very friendly,

Points positifs: the decor is beautiful and the rooms are comfortable. Staff are friendly.

Points négatifs: Housekeeping could be better - the toiletries were inconsistent and not replaced day after day, and so did our robe. We did however appreciate being able to check out a tiny bit later than usual

Points positifs: emplacement et personnel sympathique

Points négatifs: les lits doubles queen size seraient parfaits.

Points positifs: Bien situé

Points négatifs: Tout le reste. Trop cher pour ce qu'il a à offrir. Les chambres sont plutôt vieilles. 3 Étoiles maximum à mon avis.

Points négatifs: Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.

Points positifs: The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

Points négatifs: 1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

Points positifs: The complimentary upgrade and the breakfast buffet. The room is spacious and the bed is quite big

Points négatifs: Some guests did not adhere to the non smoking rules and it is really quite uncomfortable but overall is a comfortable stay for us.

Points positifs: Location Location Location Nice friendly staff rooms a bit larger than normal for this price

Points négatifs: But warning the smoking floors were too much even for a smoker. The smell/smoke of kreteks (clove cigarettes) wafted into our room through the AC. So best to book a non smoking room.

Points positifs: the location.

Points négatifs: the rooms are very tired, even at the exorbitant rate of sgd380++ a night! i think had we booked through the hotel direct, it would have been cheaper as well since the walk-in rate for a better room (premier) was only sgd20 dollars difference!

Points positifs: I think the service was excellent. From the time I checked in until I left. Even the housekeeping lady was pleasant and efficient.

Points négatifs: No swimming pool for kids.

Points positifs: The City Centre location of the Hotel was great . The staff were very attentive and friendly .

Points négatifs: There were no negative points

Points positifs: rénovation réussie de la réception, du bar

Points négatifs: cheminement un peu compliqué de l'entrée de l'hotel à la réception au 5eme etage puis recherche de l'autre ascenseur vers la chambre. Heureusement il y a du personnel.

Points positifs: la gentillesse extrême du personnel

Points négatifs: Le fauteuil de massage énorme dans la chambre qui prend trop de place et n'est pas confortable et le petit déjeuner dans le restaurant qui est très bruyant et quelconque;en revanche celui du lounge est parfait.

Points positifs: les buffets des petit dejeuners

Points négatifs: aucun endroit pour se poser aucun fauteuils, sofa;banquette ni dans le lobby ou reception obligation de rester debout ce qui n'est pas pratique

Points positifs: La proximité d' orchard road

Points négatifs: Personnel désagréable ne cherchant aucune solution!! Pas de solution pour pouvoir se changer en cas de vol tard ! Je ne recommanderai pas cet hôtel ! Pan pacific est de loin supérieur au mandarin

Points positifs: Il faut absoument calculer les taxes dans son budget car elles sont asez importantes.

Points positifs: Nous avons eu une chambre très confortable car surclassé en catégorie luxe,suite à 1 promotion de 3 nuits.Par contre du fait des travaux en cours,il faut être dans la partie rénovée.

Points négatifs: Attention aux travaux toujours en cours et très bruyants

Points négatifs: HOTEL en travaux et aucune communication préalable sur ce fait