Réservez une voiture de location chez Thrifty à Madrid

This is a scam

Points négatifs : Hi, I went to Madrid Airport to pick up my car with the price of 140 EUR and an insurance that I already paid for 55$. But when I went to the agent desk, he told me that the insurance is fake and that I have to pay almost 450 EUR for both car rent and insurance which was completely outrageous. In the end, I had to cancel my booking. Please fix this or terminate your contract with companies like Thrifty which will only bring a bad name to your reputation.

Very hard sell trying to get us to take insurance, intimidating

Points positifs : car was fine for our purposes & good on mileage

Points négatifs : Really hard sell trying to get us to take the insurance on the car, when we refused (we already purchased insurance) the service became surly anf unfriendly.

Office closed

Points positifs : The car was fine and we had no problems with it during our stay.

Points négatifs : We couldn´t pick the car up when communicated. They closed early. It was a huge hassle, we had to pay for a hotel that night and we arrived at the resort a day late. They said that they would compensate for the hotel night; however, they are yet to send me the forms to fill out for an official complaint. I would very much appreciate a resolution to this.

C'est une escroquerie

Points négatifs : Bonjour , je suis allé à l'aéroport de Madrid pour prendre ma voiture avec le prix de 140 euros et une assurance que j'ai déjà payé pour 55$. Mais quand je suis allé au bureau d'agent, il m'a dit que l'assurance est fausse et que je dois payer presque 450 euros pour la location de voiture et l'assurance qui était complètement monstrueuse. En fin de compte, j'ai dû annuler ma réservation. Veuillez corriger ce problème ou résilier votre contrat avec des entreprises comme Thrifty, qui n'apportera qu'un mauvais nom à votre réputation.