2.0
Very unprofessional service...Avis laissé le 27 août 2023
avis de![hotelscombined]()
6.0
The car was great, the problem was when I went to pick up the car, I came at 420 for my 5 o’clock appointment. Rather than giving me the car, I had to come back at 5. The other person who had the car was 20 minutes late. There has to be a better system. And I got the original car that was sitting in the lot.Avis laissé le 12 mars 2023
avis de![kayak]()
10.0
No a thingAvis laissé le 12 mars 2023
avis de![kayak]()
8.0
Le temps d’attente au moment du check in était un peu long mais la voiture était prête et propre. La voiture était neuve et confortable. A l’inverse, le check out était rapide.Avis laissé le 27 oct. 2022
avis de![kayak]()
2.0
300 euros for 3 days of insurance coverage only for collision damage towards the car? not even personal insurance or insurance to pay for the damage of another car? I'm never renting here again that's for sure. And I will make sure nobody I know does it neither. It was for a Volvo, not BMW or Mercedes, WTFAvis laissé le 16 août 2022
avis de![kayak]()
6.0
Office is far from main terminal, a longer than expected walk. Staff were ok but the auto was not as expected from booking photos. The first auto had a problem, had to be returned, and had to wait almost an hour to get the replacement vehicleAvis laissé le 8 août 2022
avis de![kayak]()
8.0
Hertz was not familiar with the insurance that was sold to me via kayakAvis laissé le 25 juin 2022
avis de![kayak]()
2.0
I should have filmed the car before driving, they said we scratched the door handle and they charged us more than 200 euros.Avis laissé le 25 juin 2022
avis de![kayak]()
2.0
Hertz is suggesting there was damage on the vehicle upon return. I have pictures of the entire vehicle at drop off and there is ZERO damage. I would really appreciate some help from Kayak resolving this issues. I will dispute this charge and take legal action against Hertz if need be. I can provide all the pictures showing no damage.Avis laissé le 19 juin 2022
avis de![kayak]()
10.0
Good car, it was bright new. At Hertz they try to sell insurance for the same price of the rental, at the end we go with the basic insurance included, make sure to take pictures of the car before leaving and videos if necessary. When I returned the car I asked the employee to check the car with me and he did it. It was a pleasant experience we can’t say the same of GoldCar, last year we booked with them and it was such a pain!!. We recommend Hertz.Avis laissé le 29 mai 2022
avis de![kayak]()
2.0
Extremely disappointed with the service. The car I got was WAY SMALLER than what me and my family needed, which almost forced us to completely change our plans as our luggage didn't fit in it. We had to figure things out on the go. The company didn't move a finger to help us finding another car, not even paying the difference. I likely won't use the service again.Avis laissé le 21 déc. 2021
avis de![kayak]()
