Hôtels près de Aéroport : Ukunda

Points positifs : The service, staff and facilities were excellent

Points négatifs : The internet was terrible in the rooms

Points positifs : Tout: l’emplacement la chambre, le service,la gentillesse de TOUT le personnel et les repas de très bonne qualité . Une super adresse à conseiller

Points négatifs : Rien

Points positifs : Personnel et qualité de la restauration remarquables. Merci à Georges pour son attention de tous les instants et son exigence de qualité.

Points positifs : Excellent staff and manager - George. Lovely grounds. Spacious rooms. Excellent and varied food - much better than a buffet as described. Good pool. Adults only.

Points négatifs : Bed a little firm. More seating in room needed. No shop for essentials. Too many flies at times. Beach boys a pest.

Points positifs : A nice and quiet quaint property. Beautiful garden and rooms.

Points négatifs : The food could get spiced up and get better favor. Someone needs to figure out how to control the flies in the restaurant and surroundings. The towels are turning brown and need to be changed.

Points positifs : Personels tres serviables, acceuillant et souriant, super emplacements, super nourriture

Points positifs : Tout était parfait Accueil Service Repas Piscine Emplacement Propreté Merci à vous et à toute l'équipe de l'hôtel.

Points négatifs : Rien

Points positifs : Hôtel très calme idéal pour se reposer après un Safari. Le personnel très souriant et accueillant !

Points positifs : The grounds were a reasonable size and provided a variety of locations to relax in. The bedroom was a good size with a nice balcony to sit out. The hotel had a good size pool and plenty of shade that is needed at the hottest times of the day.

Points négatifs : The property did not have a gym so I used one at a local hotel. I made arrangements through the drivers and concierge to be picked up but on two separate days the driver did not show up. After waiting for half an hour I had to phone back to Ocean Village and request again to be collected. I thought this showed poor organisation between drivers and concierge.

Points positifs : Everything was good !

Points négatifs : The food for me could have been better but I am a very fussy eater !

Points positifs : We liked our stay so much, that we would love to come back(which we normally never do). We had an amazing and very relaxed stay: Champaign and oysters during breakfast, amazing lobster for lunch, great cocktails, a soft bed, amazing and kind service, the best beach beds and an amazing garden to relax. I celebrated my birthday in the hotel, and the staff were the best during our romantic diner on the beach for this ocassion. We would 120% recommend this place to couples/ and or friends who need a true and relaxing break.

Points négatifs : It is hard to find something we did not like, but if we had to choose one thing, than it would be the paid Wi-Fi acces after you exceed the free wifi acces in the room for only one hour (on every 24 hours).

Points positifs : Excellent food Friendly and professionel staff

Points positifs : Personnel bienveillant

Points négatifs : Vetuste et etroitesse salle de bain

Points positifs : Le personnel est adorable , l’équipe d’animation est au top. La nourriture est bonne et plutôt variée, la vue est magnifique, il y a des singes dans l’établissement on se sent au plus près de la nature , les piscines sont super! Allez y les yeux fermés

Points positifs : Les piscines

Points négatifs : Cet hotel est une HONTE !!! Check in à 10h du mat. Si on voulait rester dans l’hotel, on devait payer 90 euro alors qu’il nous restait que 2h à attendre avant de prendre notre taxi pour l’aeroport !! 90 euro pour rester 2h à la piscine!!!!! On a refusé et donc on nous a mis dehors !! Ce montant n’est indiqué nulle part bien sur. de plus, la chambre était tres humide. Les draps humide et une odeur d’humidité dans la chambre, malgré le nettoyage tous les jours. La plage très belle mais inacessible à cause de tous les vendeurs kenyans qui nous harcèlent et nous suivent! Endroit à éviter !!!!! Fuyez !!!

Points positifs : The rooms are lovely, staff friendly and venue itself is perfect

Points négatifs : The people selling stuff on the beach but that wouldn’t put us off going back

Points positifs : Personnel très sympatique, très bonne nourriture, une piscine calme avec la mer en arrière plan pour ceux qui ne veulent pas etre génés par les cris des enfants ( car 1ère piscine près du bar), un beau parc paysagé, une plage sublime. En arrivant, nous avons crains d'arriver dans un hôtel usine vu sa capacité (alors que nous venions de passer 1 semaine en safari en hébergements intimistes) , mais en fait pas du tout, au contraire (période très haute pourtant): les jardins sont vastes, jamais l'impression de foule ou d'agitation. Seule la réception n'a pas le sens du service ( lors du départ on m'a demandé de retourner dans la chambre chercher les serviettes de piscine, ce n'était franchement pas le moment de me faire perdre du temps; j'ai sollicité la réception pour confirmer sur le site web de la compagnie ma réservation car je ne parvenais pas à le faire via mon smartphone, ils n'ont jamais voulu le faire pour moi et se sont obstinés à m'orienter vers un PC d'un office desk, etc ). Mais à part cela, franchement très très bien! Bravo pour les efforts réalisés. Nous recommandons pleinement, que ce soit en couple ou avec des enfants.

Points positifs : Chambre sans courants électrique pendant Technicien inexistant Choix de nourriture insuffisant Chambre pas nettoyer corredtement Priv du ravi exorbitant

Points négatifs : Tout

Points positifs : Tout lucy en particulier réception desktop

Points négatifs : Le pain qui était de la brioche

Points positifs : Staff, hospitality, table decorations (every evening different), activities, swimming pools, cleanliness...

Points négatifs : Nothing....everything was perfect

Points positifs : Location on Diani beach was beautiful. Staff were friendly.

Points négatifs : Staff needs to have better training in customer service, Sometimes couldn’t answer basic questions correctly. Didn’t offer property map upon check in even though property is enormous.

Points positifs : Some staff were really good, while others gave preferential treatment to foreigners

Points négatifs : Some staff were really good, while others gave preferential treatment to foreigners

Points positifs : The meal plans

Points positifs : La géographie de l'hôtel, le calme au bord des piscines, La variété des buffets, la propreté de la chambre, l'entretien des extérieurs,

Points négatifs : La literie vraiment très très ferme...

Points positifs : Becky of hotel booking was excellant providing me with flowers amd fruit to make the occasion so more special. I really wanted to meet her to say thank you but couldnt find her. Valuable staff member right there

Points négatifs : The shower was just not good enough. The water drizzled out and was salt water. Never experienced that in and other Diani hotel. Very strange and definitely not pleasant. Brushing teeth had to be done using the bottled water in the fridge hence why ive marked you done

Points négatifs : J'ai demandé de faire le check out l'après midi, on m'a dis que c'était 25 $ en plus par personne alors que j'étais arrivé à 17h pour le check in.

Points positifs : Location

Points négatifs : Food terrible I can’t share pictures because wee didn’t do any about the resort We don’t even want to remember we were there !

Points positifs : Good location

Points négatifs : Disgusting food Very old rooms , smells , dirty smelly towels Horrible place The food terrible I can’t share pictures because we didn’t take even one picture We just stayed 1 night and we quickly left

Points positifs : The excellent staff, location and beautiful gardens around the pool.

Points négatifs : Sometimes short of ice for drinks in the evening but this got better after asking

Points positifs : Excellent location on the beach,exceptional staff and service.so much food choice & drinks.very friendly and helpfull

Points négatifs : Nothing to complain about only the terraced gardens up to resteraunt watch out for the steps!

Points positifs : Very spacious with beautiful views

Points négatifs : Nothing

Points positifs : Lovely staff, room and pool. Right in the beach. In a good spot within Diani..... handy for couple of bars and supermarket. Good value for money

Points négatifs : Didn’t like eating outside two times a week. Seemed a lot of hard work for the staff, it was too hot and dark and the queue for the food seemed a bit more crawl like Sometimes wait for drinks could be a bit lengthy.

Points positifs : I liked the beautiful gardens and trees that creat a lovely breeze and cooling effect I liked the seating area around the bar that one can relax and take afternoon tea and cakes I also liked the fantastic pool that enabled swimming or just relaxing in

Points négatifs : I did not like the salty water in all the taps . After showering i felt like a salted peanut !!!

Points positifs : Le personnel, tous sont très gentil bienveillant et serviable, les repas aux ambiances très sympa au bord de la piscine ou à la belle étoile, l’hôtel est très jolie et très bien situé au bord d’une superbe plage, les animateurs mettent tout en œuvre pour que l’on passe un superbe séjour dans cette hôtel.

Points négatifs : Rien tout était parfait à mon goût

Points positifs : Nous avons aimés l'emplacement en face de l'océan indien, le personnel de sécurité très professionnel et agréable. Le cadre est vraiment exceptionnel. Malgré quelques bémols je recommande cette hôtel en famille pour la magie du cadre. Les repas sont assez copieux mais pas hyper variés, les enfants ont adorés le snack pour la liberté de commander des frites ou pizzas entre midi et 16h. Le goûter de 16h était très bon. Les cocktails et les boissons sont plutôt bon aussi. Les animateurs sont top avec les enfants. Il y avait assez de transat à la piscine que a la plage. Et aussi bravo aux dames qui propose les massages elles sont hyper pro et tellement gentils.

Points négatifs : Le personnel au bar ou les serveurs n'étaient pas très agréable à part avec les Allemands ou Russes c'est vraiment dommage... Deux jours sans climatisation c'est beaucoup même si le problème était dû au fait que le groupe électrogène n'était pas assez puissant pour l'ensemble du complexe mais dans ce genre de cas il faut prévoir un plan B comme des ventilateurs car il faisait extrêmement chaud et humide(demande faite à la réception mais jamais eu de ventilateur) Le transfert aéroport est un peu cher 40 dollars aller retour sachant que l'aéroport de Diani est à 5 min de l'hôtel... Cela devrait être compris dans le tarif.

Points positifs : Very good food, friendly and helpful staff. Location is perfect, right on the beach. The massage was incredible and cheap entertainment was great my son enjoyed it a lot

Points négatifs : There was a leakage in the room.but they managed to fix it right away.they washed the wet clothes for free and we came bk to a clean room

Points positifs : The hotel has a super location, right on the beach. The family room is very spacious, with an apart room for the kids. The food in general was very tasty and varied. The staff are very friendly, always trying to help.

Points négatifs : The drinks in the "all inclusive" package were not so good, quite cheap quality. The room for the kids doesn´t have airco, so it was really really hot during the night and the fan wasn´t doing much. This hotel was full with germans, with a very asocial attitude, in the morning they would wake up really early, put their towels on the best sun beds and go back to their rooms. Some of these beds were empty for hours! Not nice, and I believe the hotel should do something about that.

Points positifs : Grand hôtel, beaucoup d’activité proposer. Belle piscine et belle plage. Hôtel sécurisé avec beaucoup de gardiens. All inclusif digne de ce nom! Self très bon et excellent snack à disposition la journée. Très belle chambre avec vu sur la mer, climatisée. Hygiène au top! Personnel très sympathique

Points négatifs : Dommage qu’il n’y a pas assez de serviette de plage la journée pour tout le monde.

Points positifs : We always stay at this Hotel, it is fabulous for children, the views from the sea view rooms are wonderful, the security is exceptional, the food and facilities very good, the staff are professional and very friendly and go the extra mile to make your stay simply perfect and I was very touched with my birthday cake and staff singing - made my day

Points négatifs : Couldn't stay longer due to work commitments

Points positifs : I liked most of the staff and the food was good value. The location was nice.

Points négatifs : No sunshades round the pool. 15 shades on the beach for 200 people. Towels on them by 5am. They pointed to trees for shade, but it was dappled and I got burned very quickly despite wearing factor 50. Air conditioning didn’t work first day, and it was a very long walk to the pool and restaurant. The sea view was more of a sea glimpse. Despite checking with the same man 3 times that our taxi was booked for the airport it wasn’t and the poor night guy was left phoning around for 45 minutes. We finally got one at 1–15 am. I think the hotel should either provide sunshades or charge a decent fee for the beach ones to stop people sticking towels on them at 5am. I have stayed at 3 other hotels in Diani and all were better than this one. A pic of our sea view....

Points positifs : Très bon hôtel (chambre et prestations) Plage idéal et all inclusive vrai

Points positifs : Right next to the beach

Points négatifs : Terrible food, terrible service, terrible drinks. No variety of drinks

Points positifs : Tout était parfait. Le personnel, les chambres, les repas, la piscine

Points positifs : Staff welcoming

Points négatifs : The room was just fair. Little diversity in the whole atmosphere

Points positifs : Très bon emplacement avec une plage magnifique

Points négatifs : Problèmes d'évacuation dans la douche qui se transforme en piscine et mauvaise gestion des serviettes de plage difficiles à obtenir à l'arrivée et impossible à changer en cours de séjour. Très bon service dès que l'on glisse un petit billet

Points positifs : Infrastructures de l’hôtel, gentillesse du personnel et lodge agréable.

Points négatifs : Nourriture peu variée, difficile d’avoir des chaises longues à partir d’une certaine heure.

Points positifs : Beach in front of the property was very good. It was very nice that they changed dinner arrangements many times.

Points négatifs : Sea view is very limited. Only couple of rooms actually have it.

Points positifs : L'emplacement face à la mer, piscine magnifique. Les buffets de nourriture sont bons, et le snack bar de la piscine aussi. Le personnel est très gentil et essaye de vous aider. Le WiFi est de bonne qualité.

Points négatifs : La salle de bain est très mal organisée. Elle est grande, mais n'a aucun rangement. La douche ne s'evacue pas suffisamment vite, et inondé donc la salle de bain. Il n'y a pas de système d'aération, donc ça sent l'humidité. Il faudrait rénover un peu la sdb et les chambres, pour le prix payé. Le choix des boissons en all inclusive est assez limité.

Points positifs : The staff and the setting

Points négatifs : Overdose of people asking how we enjoyed the stay more or less constantly.

Points positifs : Amazing location! Ideal for complete relaxation! Food is amazing!

Points positifs : Accueil, restaurant, plage, sable, temps, .. tout a été au rendez vous pour un week end bien rempli et donc trop court. Seul petit inconvénient, la route très embouteillée pour venir et retourner à l'aéroport de Mombasa.

Points négatifs : Climatisation dans la chambre bruyante.

Points positifs : The privacy of my balcony, and excellent internet.

Points négatifs : For the money charged, I feel a fully equipped gym should be onsite.

Points positifs : Loved the location, the room and the food

Points négatifs : Pool towels definitely were reused. They were often dirty with ketchup or blood!

Points positifs : The views, the Room was spacious and comfortable, Amazing food at the restaurant, White Clear beaches, Attentive polite staff. Overall Excellent!

Points négatifs : The WiFi was really slow and frustrating at times where is would just lose connection completely for minutes..!,

Points positifs : La situation paradisiaque de l'hôtel et la gentillesse du personnel.

Points négatifs : Pas de télé dans la chambre. Matelas très dur qui m'a empêché de dormir. Robinets de la salle de bain qui fuient avec un bruit infernal toute la nuit. Au petit déjeuner l'émeute est en extra paiement.

Points positifs : They happened to be abit discriminative. It was sad

Points négatifs : The rooms ac just wasn’t good

Points positifs : Le service du staff est excellent

Points négatifs : La qualité des serviettes

Points positifs : Tous y est Il ne manque rien Le confort , le personnel aux petits soins

Points négatifs : Rien à redire

Points positifs : Petit déjeuner très copieux et très varié. Petit déjeuner sucré et salé avec une multitude de choix. De vrais jus de fruits frais ainsi que des fruits à volonté. Gouter gratuit dés 16h00 pour tous les résidants en bord de plage. Chambre très vaste et très bien équipée, salle de bain pareil. Personnels aux petits soins et très agréable jusqu'aux gardiens de la plage. Cadre très joli, bien entretenu. L'hôtel se trouve à proximité d'autres restaurants et de boutique de souvenirs à 5 mn en TOUK-TOUK (petit engin PIAGGIO à trois roues) excellent pour se promener et pas cher.

Points positifs : Hotel de qualité Nourriture variée

Points négatifs : Les boissons ne sont pas compris dans la demi pension.

Points positifs : Nice hotel at the beach. Some of the facilities needed to be renovated. I saw a mouse in the kitchen.

Points négatifs : Mouse in the kitchen

Points positifs : The service staff!

Points négatifs : The management is terrible. The hotel needs renovation. The facilities are extremely old. Pool closes at 6pm sharp - just when the sun is cooling and you are looking forward to a nice swim after the blazing heat ! Very disappointing! The pool area needs cleaning and pool mats need to be destroyed and replaced. You pay for all inclusive (full board which is breakfast and dinner) but when you arrive, they tell you it is only for food - they don’t even offer you complimentary water at dinner!! After every meal, you are presented with a bill for water and sodas :(

Points positifs : Lovely grounds, very clean and comfortable rooms, excellent service, beautiful beach. I highly recommend Diani Reef Beach Resort & Spa.

Points négatifs : Internet seemed a bit slow, but acceptable.

Points positifs : Excellent service, tasty food, comfy room and a marvellous atmosphere right on the beach....what more could you ask for ? We will certainly be back ...for sure.!! Adam & Liza

Points positifs : The hotel grounds beautiful. Lush green .Public areas ,lobby,lounge areas very clean . Staff very friendly and helpful. Michael and Walter were lovely on towel kiosk. Lovely spa.

Points négatifs : Bathrooms needs uplift / new face...appear tired . Would prefer to see more daytime activitues. Tall trees obstructed our view of the ocean.

Points positifs : it is a true resort. it offers you maximum protection, both on the beach and at the entrance to the complex. breakfast is very varied. have a seafood platter for $ 55 very good. recommend

Points négatifs : the resort could still receive improvements. the Spa area seemed a bit expensive. an hour of massage costs 48euro.

Points négatifs : Servis to slow, waiting for the drinks every time 20-30min, for 15 days long ! They are friendly, but that will be all from them,nothing more than that. Just smiling to get some tip, but they don't know nothing about their job. Rooms dirty, very bad cleaning. Hotel is very old, need renovation. Food not good, not cooked,or too dry,meet too hard, juice is half mixed with water, and the fruits they buy are the last quality.Menu is the same everyday. AC just in the rooms, nowhere else in the hotel...mosquitos...pool water leave the yellow colour on your shorts,full with chemicals...activities almost nothing...just not the value for the money you pay ! Should be half cheaper. We will never go there again 100%.

Points positifs : It is nice that we can switch between lunch and dinner on the half-board basis, that lets you to go out for dinner if you wish. Complementary brunch at 4.00 pm Pool and beach attendant very helpful. Clean and spacious room with very kind staff. We recommend and will go back

Points négatifs : We really appreciate our stay and the way we were treated by the staff who are very friendly and nice, always willing to help. 2 suggestions : for dinner at the self-service buffet, let men coming with correct and clean bermudas or long shorts and sandals or light shoes. Coming for holidays in a resort, we like to live in a cool way but correctly dressed. Also, guests can have free water at disposal for breakfast but not at lunch : why ? Long waiting time at arrival for room although we check-in after 12:00. But check-out not later than 10:00 am.

Points positifs : La grandeur de la chambre Le service de femme de chambre La piscine avec j’accueille Le spa Le calme absolu

Points négatifs : Le Check out à 10h du matin !!!!

Points positifs : Il manque du fromage au petit déjeuner

Points positifs : Location, food and amenities. The view is splendid. Very clean too.

Points négatifs : The place is amazing. It's location is great. The facilities are good and well maintained. The staff are helpful and good but wish they could smile more. Be a little more enthusiastic with their work.

Points positifs : Service was great. Except the person taking my request for the airport pick up. He told me just to take the Taxi even though the resort provides transport. Of course when we landed the car was not there. Otherwise the service was fantastic. Thank you Faith for taking care of us. When we found out our flight was delayed they allowed us to stay till 4:00pm in our villa for just a small fee. That was greatly appreciated! We are already taking about going back to Leopard.

Points négatifs : The food was just ok and the beach should have more chairs. There was menus in the villas so if you wanted to order something to eat in the room you had to first go to the restaurant to figure out what they had. Not vary convenien. .

Points positifs : Areal, room, food, program was great. Would definitely come back again.

Points négatifs : The entrance to the sea was rocky.

Points positifs : The food was good. The room was OK. Beach area is relatively nice...

Points négatifs : Service needs improvement - staff is more or less fine but majority have very low level of English. Receptionists were good and helpful. The facilities need refurbishment! Mosquito net at all windows not only in the bathroom! Last but not least - and this is not hotel's fault - the annoying people at the beach - this was a disaster as every single inch was full of someone advertising or selling something!

Points positifs : The rooms were extremely clean. Furniture and interior decor was simple and classy. Bathrooms were good size. Food was excellent.

Points négatifs : Nothing

Points positifs : Le surclassement en villa avec piscine privée , La salle de sport

Points positifs : Wonderful meal plan...and extra large rooms (suite)

Points positifs : La villa etait vraiment belle et grande La proximite des plages Les buffets tres bon

Points négatifs : La localisation avec le bac pour aller vers l’aeroport, route tres bouchee La piscine privee n’etait pas propre il a fallut demander plusieurs fois pour qu’elle soit nettoyee... dommage

Points positifs : The room with an ocean view, cleanliness of the room, friendly personnel. Particularly, Faith at the reception was exceptionally helpful. I am glad that she was there.

Points négatifs : The AC could have worked better. It was an old one.

Points positifs : The staff tried to do the best wos their limited opportunities The beach was clean, also the water The appartment was comfortable, gut the balcony not usable because of generator noise.

Points négatifs : A generator, in the center of the compartment (operated 24 hours) is a no-go. The numbers of relax chairs is not sufficient. The staff did not accept a stay in the appartment for 2 more hours (our departure was delayed by these 2 hours). The equipment of the dining room looks more or less rotten. 15 EUR for Taxi to Diani Airstrip (5 minutes to drive) is a shame.

Points positifs : L'accès direct à la plage. Une petite restauration agréable est disponible (mais payante) toute la journée.

Points négatifs : L'hôtel donne directement sur la plage mais l'accès à l'océan est rendu désagréable par de nombreuses roches juste en face de l'hôtel. Ceux qui rêvent de plage de cartes postales devront revoir leur copie. Chambres et installations basiques mais suffisantes. Pour les chambres avec vue mer, n'espérez pas à un chambre les pieds dans l'eau, la vue se fait au travers d'une allée entre d'autres bungalows.

Points positifs : l'emplacement de l'hotel est très bien, les repas sont de bonnes qualités et très variés nous avons aimé l'équipe des animateurs qui se donne du mal avec peu de moyen les chambres sont bien, la piscine agréable

Points négatifs : une partie du personnel de l'accueil n'est pas très agréable et professionnel les déchets sur la plage de l'hotel et dans les parties communes (jardin...) ne sont pas ramassés régulièrement. Il manque VRAIMENT de poubelle autour de la piscine et en bord de plage

Points positifs : Les plats étaient variés le personnel très à l'écoute et attentif

Points négatifs : Les fruits ne sont pas aussi succulents que je m' y attendaient

Points positifs : Superbe plage, les bungalows sont confortables, bon petit déjeuner, super massage avec Judith (merci pour l’aloe vera sur mes coups de soleil), équipe d’animation sympa, nourriture assez bonne (mais répétitive)

Points négatifs : Impossible d’avoir des boissons vraiment froides (ni d’avoir des glaçons), nourriture répétitive si on reste longtemps

Points positifs : Le rapport qualité prix, les deux personnes à l'accueil parlant Français, très aimables efficaces pour rendre service.

Points négatifs : La nourriture vraiment très quelconque, et le personnel du restaurant (pas tous mais la plupart) vraiment "je m'enfoutiste"! C'est dommage, ça gâche un peu ! Et question hygiène ça laisse à désirer!

Points positifs : We had a memorable time at the Indiana beach resort. The staff were excellent. The evening dancers were amazing. This is a place where we would like to come back again.

Points négatifs : Even though the beach is a public one, the security along the resort beach could be improved. We lost a pair of sandals while enjoying the tides swimming.

Points positifs : Breakfast was great.. I came to attend a wedding and it was a perfect location for the wedding to. My greatest regret was not carrying my family along as they would have loved it

Points positifs : The breakfast was one of the best I remember the quality, quantity, and service quality with very nice dinner buffets besides you could request of any specials from their menu, staff were very professional with good customer service the rooms were incredible, very spacious and clean ,nice private beach with great ambience without disturbance from the beach boys.

Points négatifs : my only minor complain is maybe they would improve the wifi strength as it was very weak.

Points positifs : I liked it all except the air conditioner did not cool our room and it was too warm at night. The staff was very nice. The beach was beautiful.

Points négatifs : The air conditioner did not work well and it was too warm to sleep well at night. Both days someone came to work on it, but it was not fixed.

Points positifs : Beach front

Points négatifs : House keeping

Points positifs : La tranquillité, la vue mer, les jardins. Restaurant et bar très agréable. Jolie boutique. Belle et grande chambre. Tea time à 16h où café ou chocolat et gâteaux ,

Points négatifs : Les dîners trois soirs sur six réduits . L'accueil impersonnel . Les serviettes de plage très usées ( échangées contre une carte ) Transfert au départ de l'hôtel très cher ( 50$ pour GALU Beach ) alors que l'hôtel de GALU Beach est venu nous chercher pour 15$ !!!!

Points positifs : Loved the set up of the cottages. The pool was a favourite! The security was top notch and staff really friendly.

Points négatifs : Wifi wasnt great and only available in the communal area.

Points positifs : Bed was extremely comfortable and clean. The swimming pool was fun.

Points négatifs : WiFi was not that strong

Points positifs : Nous avons aimé le personnel, la piscine, l'espace

Points négatifs : Il n'y avait pas de l'eau chaude dans la douche.

Points positifs : Not a lot.

Points négatifs : Rooms small very noisy at times.

Points positifs : Superbe séjour à l’african Dream Cottage , je recommande sans hésiter l’établissement qui offre un rapport Qualité/Prix excellent . Merci pour cet agréable séjour.

Points positifs : The staff were very friendly Sam, Saidi, Shume thank you for making our stay comfortable. Bianca was a darling also you hosted us well. The location is very okay, the beach is very near and also the supermarket and other entertainment joints. The security is also okay

Points négatifs : Breakfast should be having more variety it was minimal.

Points positifs : African dream cottages is a nice place in Diani Beach. The location is good, it's located in the middle of Diani, with nice restaurants northern and southern from the accommodation. In the night it's better to take a tuktuk to the accommodation, because it's a dark and abandoned path from the freeway to the entrance of the accommodation. The swimming pool is also very nice. The local Kenyan staff is also very kind and helpful.

Points négatifs : The German owner has 6 or 8 cats which are encircle you all the time when eating in the restaurant, which could be a bit annoying, if you are not really a cat lover (like me). The breakfast is a bit simple and not so healthy (choice of pancakes or eggs with sausage). But good to know: there is a supermarket close to the accommodation which has yoghurt, granola etc in their assortment which you can buy and bring to the breakfast. Also, the wifi in the restaurant/lounge area is very bad, in the rooms there is no wifi.

Points positifs : Gérant Saïdi très sympas , Personnel très sympas aussi et à l'écoute des demandes . La chambre disposait d'une rallonge pour les prises de type E ( car Prise au kenya type G) , ils ont fait une surprise pour l'anniversaire de ma copine , ont ete tres attentionné juste top :) Nous pouvions nous baigner dans la piscine ( Tjrs très propre ) à tout moment ! Coin très très tranquil , pour qlqs jours de repos au calme Cest juste le top.

Points négatifs : Pas de wifi dans les chambres .

Points positifs : The pool was great, and the local staff members were as well.

Points négatifs : The owner chased us off and denied to reimburse us for the final two nights of our stay. They locked us inside the compound against our will until we let them steal from us.

Points positifs : Well organised, clean, nice layout, friendly staff and owner.

Points négatifs : The parking at the property was a bit restricted.

Points positifs : I love staying here. Every single one of the staff was incredibly sweet and kind and helpful. The waiters, the security guards the groundsman the people who cleaned our room - all superb. Bianca herself is absolutely charming. Our cottage was just a delight. Beautiful comfortable large double bed and mosquito protection great bathroom, kitchen and the swimming pool made it feel like we were in Heaven. Also cats to admire. I very much hope to return as this is a very special place and on top of all that the cooks Are really good.

Points négatifs : I didn’t like leaving!

Points positifs : Everything was exceptional... True value... For the first time, the place looked and was as sold in the photos and by reviews. Had a great time. Please do visit if you're ever consider going to Diani.

Points positifs : La plage reliée à la propriété était vraiment agréable. La chambre avait beaucoup de bon éclairage naturel pendant la journée.

Points négatifs : La chambre était vieille et pas bien entretenue. Les objets de la cuisine étaient pour la plupart rouillés et humides.

Points positifs : Les installations

Points négatifs : Le service, surtout au restaurant, très mauvais, pas à la hauteur du prix payé Wifi peu fiable

Points positifs : Accès direct à la plage. Bel ensemble. Petit déjeuner ++. Resto face à la mer.

Points négatifs : Chambre petite mais grand salon à partager en bas.

Points positifs : If in a group. It perfect

Points négatifs : If alone, not the best.

Points négatifs : Piscine.tres tres sale limite.verte Et 2 autres non remplis !!!!

Points positifs : L'hôtel en bord de plage La nourriture sauf la café (jus de chaussettes)

Points négatifs : Manque la langue Française

Points positifs : La piscine, le site et l'emplacement

Points négatifs : Nous avons tous attrapé la diarrhée dans l'hôtel. Les repas sont pas à la hauteur

Points positifs : I loved the breakfast,i loved the pool view,i loved the whole facility.. It was one of the best Feelings ever.. Good food and fresh ones.. I am Looking foward to coming back again. Good place for taking your other half.

Points négatifs : I loved everything abt the place..

Points positifs : Plage

Points négatifs : Le jet de la douche coule doucement On a pas eu d'eau chaude pendant 2 jours Un peu déçu pas comme sur les photo Niveau qualité prix un peu cher La piscine pas très propre

Points positifs : The staff was great, very helpful and flexible. The beach was cleaned from seaweed daily. Sufficient guards. The food was really good, they can compete with high end restaurants. Great choma on Sunday night with a face paint and bouncy castle. Water supply was good, showers all gave hot water. Sufficient towels

Points négatifs : Monkey droppings not always cleaned. Breakfats started of simplistic, more elaborate next days but they ran out of some items, so better planning needed. It was compensated with other food. The TV wasn't working from the start but fixed the next day

Points positifs : Location and breakfast ✅

Points négatifs : Rooms cleaners were not thorough

Points négatifs : No tv in room AC no powerful enough You really need to sort out room service. Poor girl had to come to me 3 times, menu, food then change. Complete waste of resource and staffing

Points positifs : Bon petit déjeuner Bon emplacement Villa propre et correctement insonorisée

Points négatifs : Piscine mal entretenue et vieillissante Restaurant moyen en terme de rapport qualité prix

Points positifs : Parfais chambre spacieuse et le personnel est top et très accueillant je recommande

Points positifs : Loved the proximity to all the restaurants around Diani. The staff at the reception were very kind and also upgraded our room. Food was great, pool was amazing, the beach was out of this world.

Points négatifs : Hygiene - We were very upset to see a cockroach in our room. The bathroom and the area outside the room generally had a bad stench. Secondly our AC was not cooling the room as effectively as one would expect.

Points positifs : The rooms. The food at dinner

Points négatifs : For the premium we paid, we expected more. We found it unusual to be on all inclusive when some options within this package were not available.

Points positifs : L’emplacement, la sympathie du personnel

Points négatifs : La bouffe, les lits

Points positifs : La situation geographique en bord de mer, le personnel très serviable, la nourriture etait bonne. L'hotel dispose de belles piscines. Chambre propre et calme.

Points négatifs : Les beach-boy qui vous collent sur la plage. Mais l'hotel dispose de transat' en bord de plage qui sont surveillé.

Points positifs : le petit déjeuner était bien c'est TOUT

Points négatifs : ce n'est pas un resort pas de sèche cheveux dans la salle de bain les chaines TV SATELLITE : AUCUNE chaine française la nourriture était tellement mauvaise ( les repas mauvais sauf le matin le personnel gentil à part quelques personnes, mais trop oppressant, on ne se sentait jamais bien ou libres, toujours quelqu'un pour nous regarder c'est impossible 3 euros la bouteille d'eau à table????? j'appelle cela du vol quand on sait qu'en supermarché c'est 35 cents la bouteille, pour 3 euros en France nous avons presque 30 litres de bouteille d'eau

Points positifs : personnel vraiment très souriant et agréable, très bon accueil, buffets variés et de bonne qualité, piscines bien entretenues et belle plage propre. Si nous revenons à Diani, ce sera au Leisure. Merci beaucoup à toute l'équipe !!!

Points positifs : The breakfast was really good and the staff very helpful. Good location and nice and spacious rooms.

Points négatifs : Nothing

Points positifs : proximite du golf, possibilite de charger sur la chamber y compris les cours de golf, changement de salles pour les repas, buffet suffisant, le tea time,

Points négatifs : proprete de la chamber peut mieux faire, vetuste des appareils, habilite des singes a demonter les moustiquaires des portes pour rentrer dans la chamber, pas de porche pour rejoindre sa chamber lors des pluies

Points positifs : Reception staff were very good and friendly and Salma was amazing.

Points négatifs : The security guards and porters were not receptive to requests by guests on how to keep our luggage and did it their own way. On arrival we stayed by the car with nobody to receive us and our luggage and even when he showed up he just stayed looking at us nit showing us the reception. They need training on guest handling as people arrive tired after travels.

Points positifs : La situation et la plage

Points négatifs : LA qualité de la nourriture, pas du tout au niveau, grasse et peu variée, très décevante Les photos ne correspondent pas à la réalité, les bars sont en ruines, l'hôtel peu entretenu alors qu'il bénéficie d'un super emplacement, c'est vraiment dommage mais je ne le recommande pas

Points positifs : This hotel is just a perfect vacation spot on Diani Beach and offers lots of comfort and also entertainment if wanted! Daily animation and evening shows serve entertainment & the many bars and meal options throughout the day are amazing! Best to book all inclusive to have all the options ;) the food was delicious! The whole staff was amazingly friendly! Felt very welcome and safe at the Southern Palms! We even got an upgrade from the standard room to a better room. Souther Palms is very clean and has great spacious pools, as well as a nice beach front! Sailsmen from the beach don‘t come to the hotel beach area, just when you walk down to the water. You can also book tours directly in the hotel, as some tour guides cooperate with the hotel. We loved our stay there and will come again!!!

Points négatifs : Its just a bit far from the airport (about an hour away), but thats the same, or even more, with all the other hotels when you want to stay at Diani beach. The hotel booked a taxi ride for us in advance as we requested it via mail - that was very comfortable!

Points positifs : Pools were awesome, huge and had quiet areas.

Points négatifs : Rooms and property dates and worn.

Points positifs : We (brother and I) were unsure to book Southern Palms after a Safari for relaxing but after reading that rooms were renovated we did it (all inclusive in 03 2020) - and it was really amazing. Perfect nice new rooms with huge beds, enough space, many USB power ports and a huge bathroom. Nice large pool. Nice clean Beach (great that the beach guys who want to sell anything are not allowed to step over). Great food with a lot of choice also at the snack bar. The check in was easy and quick. We were asked quite often during our visit if anything is ok and we really thought that the Hotel is taking care. By the way - we were a bit afraid of mosquitos in that area but we were surprised that really no mosquitos were around as the hotel is really taking care on this topic. Reallyyyy great. We were not outside the hotel so we can not judge on the area.

Points négatifs : The gym is old and without clima but this was really the only "problem"

Points positifs : Lovely location right next to the beach. Really nice staff. Surprised me with a birthday cake on my arrival. Bit of a drive from railway st and airport due to poor road conditions. This will improve once the new road is built. Well worth it.

Points négatifs : All good

Points positifs : Outside is beautiful and the staff are ok.

Points négatifs : The AC’s are not working, no fridge in the rooms, too much mosquitoes, sand inside the swimming a lot that everyone cut his feet. TV not working and no DSTV.

Points positifs : Food excellent, staff excellent, location excellent. Beach fantastic as no coral to wade through.

Points négatifs : Rooms very tired looking but they are going to have these refurbed soon. Bathrooms very dated and our bath had been painted. Tea tray a bit poor so get fresh milk from restaurant. Signing chitties even though all inclusive. Cats in restaurant being fed by ignorant tourists. Many monkeys stealing food.

Points positifs : everything was perfect. friendly staff, rooms spacious, food was satisfactory and the ambiance was perfect for relaxation