The Sky Bar was a very nice place to spend time. I wish it had been allowed to stay open later that evening (7/5) as there were multiple patrons who were asked to close their tabs and exit, but it was a good experience. The bed and pillows were very uncomfortable. I was really surprised by this. It took me until well after 2am to finally get so tired that the comfort didn't matter and I fell asleep.
The shower was awesome and the restaurant is the best in VA Beach
We live in Northern VA and wanted a quick getaway for the weekend. This hotel was in a great location, easy parking in the garage across the street. The rooftop bar, lounge, and pool were our favorite part. The views are great and by far the best Virginia Beach experience we've had. The beach itself was extremely crowded, which we were expecting with visiting a tourist location. If you don't like crowds, do not visit Virginia Beach in the summer.
The location right on the beach was great. The room was clean and had a nice sitting area. I had a good dinner at Catch 31, right on the boardwalk with great service. When I mentioned my fish was a bit dry for my taste (but didn't want to send it back) they took half the price off the bill. Having beach chairs and towels included was convenient. And the rocking chairs on the boardwalk made for a great place to enjoy the ocean without going onto the beach. For the $1,000 I spent for two nights I expected more. The room only had a Murphy bed, and the walls were paper thin, so I could hear my neighbors' conversations clearly. The rooftop pool was nice, but I was chased down as soon as I arrived by a staff member who forced me to empty my water bottle as no outside food or drink was allowed. Housekeeping was a bit of a problem as well. I slept in the first day and then went to the beach. When my room wasn't cleaned by 3pm I called and asked if it could be done by 5pm and they said yes. When I returned at 6;30pn to clean up for dinner reservations, housekeeping was still in the process of cleaning my room. Also, the activities desk where you get your towel and beach chair was fairly aggressive about a time share promotion they were offering.
The staff was very helpful. The view from the room was great. The bed was a little hard for me. Didn't care that you have to wear a colllared shirt at the hotel restaurant that's on the beach. So we never ate at the hotel. We went to other hotels to eat.
room, beach, Catch 31 rest/bar..overall, no problem with hotel. Noisy outside of elevator room. coffee pot had to be replaced, didn't work. But, most of all, the staff never even apologized when I called a few days later to tell them that Priceline (Kayak, thus Travelweb) had already charged me for my room that I booked online. Oh, no. They told me that that's just the way it is...sometimes they don't get the info in time and it's my responsibility to get ahold of Priceline and make sure they call the hotel. Not even an apology. Took three calls to get them to understand what happened. Then after talking to Priceline and get a resolution started (which still has not been resolved), I called back and left the general manager a message explaining and left my number. No, not even a phone call back after two days not. Hilton sucks. I will never stay there again, or any of their hotels. I paid $216 for one night and got double billed to my card and it still is not resolved. I am going to write the corporate office. This is horrible customer service for a hotel of this supposed caliber.
Check-in is at 4:00pm that's rather late!
Location Room was dirty,old and not well kept. Breakfast was not included. Exteremly overpriced!!
The hotel ws in a very good location. There was a lot to do out side of the hotel & there was a very nice restaurant located in the hotel. The hotel it self was nice & very clean. The only thing I found fault was that both pools closed up too early.
I loved the awesome levels of customer service given by the staff. Especially the young lady that service as hostess/attendant in the breakfast area. She's always so nice! The only thing that I didn't like was that my stay was so short.
Took the family for the weekend and it turned out to be a good choice, sits ON the beach and close to all the main attractions.
Location was great right on the boardwalk. Bed was very comfortable. Hotel had an old school feel with updated decor. Staff was awesome. Only complaint was that the phone was broken and the cord popped out when you tried to call the front desk. Other than that hotel was awesome
We loved the location with its proximity to good restaurants! Loved the beachfront room! All Staff were very friendly and helpful. Beds were super comfy! Room was too small for 3 adults and toddler. Expected average size hotel room.
The oceanfront. I thought that the cost should have included a refrigerator and microwave.
I liked having a balcony to sit on and view the ocean. The view was magnificent.
Loved the location..room was nice with beautiful view. Restaurant is great too! Enjoyed the pool & hot tub. Pool guys (employees) looking at us too much when we swam. Made me uncomfortable.
The hotel is very clean and tidy, the parking garage is free and right around the corner, the staff is incredibly attentive, all the rooms have ocean view, the rooms are modern and it was extremely quiet since it was the off season. Be prepared to have a love affair with the shower, though. Between the peace and quiet, that was the REAL winner for my boyfriend and myself. The tub is nice and long so you can really get your soak on (go to the Lush store in the Norfolk mall and get yourself a bath bomb, trust me, you'll be absolutely pleased with the results!!!) Plus two shower heads that individually swivel, have different spray settings and have really great pressure?!?! Talk about so fresh and so clean clean!!! The view of the ocean is just a bit wonky, there's a giant pipe that's siphoning sand from the marina to the ocean and when it's running, that watery mix looks GROSS (the sand is black from boat fuel). There was no mini fridge or microwave, which was a bit odd, especially when the issue of having leftovers came up, but not a total deal breaker. It was just odd. The concierge was excellent at his job, but to the point of being almost a bit intrusively helpful and aggressively friendly, but who can be really upset with somebody who's genuinely happy to be at their job?
Building staff and location were great. The building star was super nice and always greeted you. Building was located very close to a lot of nearby by attractions and great places to eat. The receptionist at the front desk was horrible. She atempted to over charge me for my stay claiming we were in a deluxe room, yet there was no mini fridge and no microwave. She did not greet us when we walked in and acted as if it was a choir to tend to us, when it is her job. I asked her if there was anyone to help with our bags all she said was that the location didn't have bellhops not once did she mention the trollys off the side of the front desk that were hidden from plain view. Didn't see them till later on when at the pool. When calling the front desk she was not very attentive and seemed as if she hates her life and her job.
Great view of the ocean and great restuarant. Our toilet ran all night. If it worked, would have 5 stars.
The beds were very comfortable, location to the beach and other attractions a plus. Shower was nice. There were bugs in the room. The shower drain was clogged. Tv picture was fuzzy and it was hard to watch TV.
Location Iron didn't work well. Cable didn't work well (fuzzy). For some reason I thought there would be a mini fridge in the room, but there wasn't. ,Iron didn't work well. Cable didn't work well.
We loved the balcony and the oceanfront view. The cleanliness if the rooms was not so good. At first we walked in the main corridor and the hotel looked beautiful. Then you go down the hallways and you immediately think you are in a different hotel. Needs to be renovated and there is no air conditioning in the hallways so it smells musty. The rooms themselves were not bad. Our sheets had hairs on them from the past people that were there which we thought was unacceptable. The shower was difficult to shower comfortably because of the setup being handicapped and the settings on the water went from ice cold straight to flaming hot. We also had to leave a day early because of a family emergency and tried getting our last night stay refunded but when we told the staff it became more of an interrogation and the manager asked "what kind if family emergency is it." Not very professional. Parking was across the street but valet is available. We will not stay there again.
I had to cancel my trip at the last minute do to a sick child. When i called to cancel they said sorry even though you paid the extra fee to be able to cancel your reservation you are with in 24 hours so we are still billing you for one night. This is absolute garbage i will never stay at this hotel. COMPLETELY DISAPPOINTED!!!!!
Great for the price. Lots of amenities: small pool, weight room, mini arcade in the laundry room (about 5 games). Two blocks from the beach. Dogs are welcome, so you'll see a lot of people walking through the halls with them. Employees were very friendly.
Hotel location is good. The beach is 1 block away. There are convenience stores and a supermarket very closeby. The continental breakfast has very little options and the options are not appealing. Housekeeping is really bad. Hotel looks dirty. Beds are uncomfortable.
Pet friendly with no weight limit
The indoor and outdoor pools, microwave and refrigerator in the room, and the location. Only one elevator at check out time
Nothing Poor cleaning, need a lot update, need to clarify on what level are for pets, I see them on every floor make me thing my room could be ocuppated by pets also....breakfast is horrible..!!
Location only Everytning
Only a block from the beach and extremely dog friendly! The only think I didn't like was the spot right outside the checkin desk for dogs to use the bathroom. It was rocks so should be sprayed down due to the smell or just move the location. Not the smell I like walking past to walk into the hotel. Nice receptionist and cleaning staff. Good to quality for price
Block from the beach The breakfast was decent The employees were nice and helpful Small refigerator and microwave in room LCD TV with free movie channels Walking distance to grocery store Lots of things to do in the vicinity The non smoking room smelled like it has always been smoked in The pull out sofa bed was worn out and dirty Mattress was lumpy The pool did not look appealing Felt ghetto but it was a good price for what there is to do around. It's on the north end of the strip It's just a place to sleep when there is so much to do outside I was disappointed though. Description when booking makes it sound like its a lot better than it really is. When I walked into the room, I wanted to walk right out.
Just dogs were everywhere! On every floor & every time we came off elevator!
Just about everything No safe in the room for valuables
We enjoyed the clean indoor and outdoor pools. The included breakfast was decent. Staff was great - very helpful and accommodating (we requested an early check-in as well as a delayed checkout and they were reasonable). Very easy walk to the beach. Clean and safe. Right next door to a grocery store with a large selection. Note: The hotel is very welcoming of dogs which means there can be growling when they don't get along and we had a day where the neighboring room's pet noisily whined throughout the day when it was left alone. Also, there is a pizza restaurant next door which had a loud concert one night until nearly midnight. One a positive note, we also ate there another day and the pizza was really good.
The beds were comfortable & it's always nice to have an indoor pool. When I requested a cot the staff were pretty quick to accommodate us. Breakfast was a bit limited on options, but still pretty good.
The Calypso bar and grill connected to the hotel is basically the only reason worth even considering staying here Booked the room because I read that this hotel had been completed renovated for 2016. The pictures matched what you got, but the musty smell of old smoke lingered. We had to leave the balcony door open the whole time because of it. The wifi didn't work the entire time we stayed there, it would log in and and then immediately kick you out. When I called the front desk to ask if others were having the same issue the person said "yeah they are, but I don't know what you want me to tell you." I would have even accepted a bulsh** response of them saying that they had someone working on it, instead of the response I got. This made the think that they probably have this issue all the time and are doing nothing to fix it. Overall between a cheaply done renovation, musty rooms and no wifi/poor customer service regarding issues with wifi, I would not choose to stay here again.
Great ocean view from the room. Located right on the beach which was great for my kids. Within walking distance of shops and restaurants. Staff was friendly. Rooms were clean and comfortable. Great value for the money to stay on the beach. The only problem we had at all was a minor thing, we didn't have a shower curtain in our room. We asked about the first night and we were told they would have to find one. It took until the second night before we got a shower curtain in the room.
Comfort of the room. The path to the beach was right next to a busy, loud restaurant also the pool was directly right in front of the view of diners.
Great balcony view. The beds were comfy. Rooms were clean. Guest Laundry washer was broke . Check in time was bad because so many people checking in and so few spots available right at the hotel.
The location is great Onsite parking is limited, had to park offsite.
Clean. Great location and view!! Fridge and microwave in room. And just over $80 a night in April! Can't beat it! The indoor pool was nice. Wish there was a jacuzzi though!! No complaints
Staff was very friendly, room was clean, nice view of the beach and ocean from the balcony. Good location on the board walk. Older hotel but well maintained.
Location, ocean view, free breakfast and wifi Beds were hard, room was not the cleanest
On the beach,free parking,breakfast,clearn rooms Staff.
Beach front rooms with balcony was great. Close to everything. Staff were very pleasant and helpfull.
Beach front and clean room. Unatractive, shabby, uncomfortable room. I will never stay there again!
Hotel situé en bord de mer avec 100% des chambres avec vue sur le mer et tous avec un balcon. Chambre cloisonnée pour plus d'intimité a été très apréciée. Propreté OK, mais pourrais être beaucoup mieux. Le coin fourneau était très sale, mais il ont corrigé la sitiuation sur le champ. Le SPA était trop chaud. Plus de 95 degré.
J'ai bien aimé la proximité de la plage, la piscine chauffée et la chambre était grande. Le déjeuner était très "de base" et le spa était trop chaud (103 oF). Nous étions 5 et nous n'avions de 4 assiettes et 3 fourchettes.
Nous avons beaucoup apprécié notre séjour .Juste un léger contretemps une journée dans la piscine un enfant en couche a laisser tomber des selles dans l'eau les parents sont sortis sans avertir la réception j'ai moi-même averti la reception du problème mais le reste fut excellent je recommande votre établissement je serai de retour l'an prochain je l'ai cité dans le paragraphe précédent
L'emplacement est parfait, directement sur la plage. Toutes les chambres ont un balcon donnant vue sur la mer. Les installations (piscine, sauna, spa et salle d'exercices) sont adéquats. Le personnel est accomodant. L'odeur dans notre chambre à notre arrivée, et l'odeur de cuisson dans le corridor. L'air climatisé est très bruyant.
Nous avons aimé la courtoisie du personnel et la facilité d'accès aux activités en général de l'endroit. Pas de commentaires négatifs, aucun.
Très belle vue sur la plage, proche de plein de magasin de souvenir, une grande promenade tout le long de la beach, une piscine intérieur toujours dans les ascenseurs et quand un brise, c'est très long pour descendre en bas ou monté, et pas très très bien insonorisé
La vue sur la mer était formidable à partir du 8ième étage. On se croirait vraiment comme dans un appartement. L'hôtel est situé près d'un aéroport est on attend très bien les avions qui arrive et qui parte.
Le personnel est très accueillant et aimable. La place en face de l'hôtel est propre et la mieux entretenue.
Nous avons aimé la plage a proximité a pied, la piscine était super autant l'intérieur qu'à l'extérieur. Le restaurant était super bon. Les gens étaient courtois et gentils non rien
La chambre d'hotel directement sur la plage nous offrant une vue de rêve! Chambre très bien équipée avec du bon thé et café à notre disposition. Aussi, la plage sans fin en longueur et très grande en profondeur + le board-walk tout le long de cette belle plage + la piste cyclable longeant le board-walk. L'excellent service et la courtoisie des employés, à tous niveaux. Les tissus(bleus) des chaises-soleil longues aux piscines extérieures ont besoin d'être bien tendus ou changer pour de nouveaux puisqu'ils sont mous et ne maintiennent pas bien le corps. Ça fait courber notre corps et ce n'est pas confortable du tout. Aussi, il serait bien qu'il y ait une piscine réservée pour les adultes ou par exemple 15 ans et +.
La proximité de l'hotel par rapport à la plage Le ménage laisse à désiré. Le personnel venait faire le ménage vers 17 hrs et n'a pas laissé de café ou même de goblets à café. Le menu du restaurant est très insuffisant. Vous devriez offrir plus de choix, principalement comme du poulet, nachos et repas légers.
Les piscines supérieures à la compétition. Bruit infernal des unités de climatisation, mauvais entretien ''propreté d'un 2 étoiles'', petite chambre pour le prix et la renommée de l'hôtel, l'impossibilité d'annuler des nuits considérant que les chambres furent réservées avec booking.com.
localisation de l'hotel, piscines extérieures Très bien. Les tapis de la chambre commencent à être usés
L'accès à la plage puisqu'il s'agissait de vacances au bord de la mer! Le bruit de l'air climatisé,
There was a used condom on the floor and when I told the staff they didn't understand what I was telling them because of language barrier, and for all ik its still there, they don't properly clean rooms, parking is dangerous especially if u have a bigger size family vehicle, everything on the property looks unsafe
Clean, comfortable and the room had a fridge and stove top. For the money a great bargain nothing
My son decided we should take this trip last minute. So I was looking for something close that didn't cost $300 a night. I really liked it. Clean, friendly staff, nice size refrigerator to keep the pop cold, a block from the sand... Couldn't ask for more. The pool was a bit noisy. It's on a rooftop deck and the rooms London surround it. But it closed at 11, so it doesn't interrupt your sleep.
Nothing The place was nasty, the shower curtain had mildew on it - hair and food left in fridge, I sanitized the whole place the best I could w industrial cleaner and had to clean the fridge just to put drinks in it. I wanted a place w a kitchen but I was to afraid to cook their. There was a bag of trash that set out side my door for the first day and the liquor bottle in the stair well never moved. There is no plug so my daughter could take a bath and mold on the tiles along with no water pressure. - don't stay here
The room set up was odd having beds by door and sitting area towards back.
The rooms were nice, not the most up to date but spacious. The indoor-outdoor pool with beach access was great. The bartender at the tiki bar was very friendly. The happy winds rental staff was excellent and so accommodating. Plenty of options for water sports of all ages. Beautiful beachfront property. It took nearly an hour to check-in to this hotel thanks to what appears to be the most antiquated reservation technology I've seen in a decade. Check-in isn't until 4pm and our room still wasn't ready at that time after the hour check in process. Multiple other parties at the front desk were complaining about unclean rooms, no call backs from the manager as promiseIt took nearly an hour to check-in to this hotel thanks to what appears to be the most antiquated reservation technology I've seen in a decade. Check-in isn't until 4pm and our room still wasn't ready at that time. Multiple parties at the front desk were complaining about unclean rooms, no call backs from the manager as promised, etc.
Pool Lack of room service
Liked the view and the thought of a gym/pool/hot tub & sauna, but didn't get to use them :( The pool & hot Tub were swarmed with very young children,,about 10 in a family group. They were screaming so loud that the Mom was screaming louder and using the F,,bomb! My ears hurt,, We had to leave,,Called front desk,,No help,, Then after 11:30 pm,,the rooms across the hall were so noisy,,,in & out every minute & door was clacking each time hitting the metal lock bar. Called front desk again,,,she said they were a wrestling team!!!! Can ask them to be quiet!!!???? No,, Please just move us!!! New room was quiet but now it was after midnight & my husband was exhausted. Worst Valentines ever!!!!! We are only 50 yrs old..but this was too much, no excuse for them to book a team across the hall from a couple trying to enjoy a romantic evening. Shower was cold water in morning ,,!!! What a way to end a rotten stay at a Beach Hotel"!!!!
The pool area was large and opened to a deck the lead right to the beach. Rooms were spacious, staff were friendly. Room also had a nice balcony that over looked the beach. Hotel has a ton of potential. Resturant across the street "hot tuna" was amazing. The room, hotel, pool area were all gross, unclean, and showing no signs of updates since 1982. Toilet in room was overflowing on arrivial, and room showed obvious signs of water damage from the leaking toilet. Would of changed hotels if time allowed.
Don't be fooled, so so bad and rediculously expensive for the accomodations
Staff and room was great. Beds was comfortable room was big view was amazing. Rooms could used to be updated.
Floors was a lil dirty and outdated To far from the Boardwalk
Very dated room. Carpet needed to be cleaned or replaced. No guide for television. No ability to checkout from room. Tight parking spaces.
Relaxing enviroment spacious rooms and friendly staff A little pricey and rooms and facilities need some updating. Carpets and appliances look worn
Hotel was clean. Nice pool and beach. Parking was horrendous. Spaces were so small we had a hard time parking our mini van.
This hotel was filthy. The toilet did not flush. There were rags left laying in the hall. We left after only an hour and they refused to refund our money. Do not stay at this hotel.
Location was great. Just steps to the beach and live entertainment right next door at the park. Price through kayak was great only paid $75 /night. If I had paid any more than$100 I woulda be disappointed. Facilities need some renovations which they have started. Our friends originally got room 106, it was gross. Smelled like mold like they had a flood but manager was able to move them.
the room service was terrible plus the elevator got broken down while we were using it and we locked in the elevator. we ended up calling 911 to get us out from elevator
We liked that the rooms were truly separate with a pocket door to the bedroom. The staff was very friendly and helpful. The bed was uncomfortable. It wasn't lumpy but somehow resisted our bodies, almost like laying on a board. Neither of us slept well either night. It colored our whole experience. The pillows - one was regular size, the other 3 were 6-8" smaller and so firm they felt like sleeping on rocks. The breakfast? The eggs were sunny side up, precooked and hard. They reminded me of the plastic eggs we used to give our daughter when she was playing house.
Location, great ocean view, spacious comfortable room, friendly staff.
The staff was very nice. the rooms were comfortable and very close to beach. The pool was great for our granddaughter. I would choose this hotel again
Staff were friendly and helpful I did not like that there was not a restaurant in the hotel.
Staff helped moved rooms to accommodate my friend with a disability at no charge. Across from beach and in the heart of the location. Newly updated. Great value for the money! Biggest complaint would be the people stating there. Not sure if they were extended stay but definitely acted like they've been there a while. Extremely loud! Guy screaming on his phone on the balcony like he was on some major drugs. One room also had some creepy guy in there that kept looking out his window at you every few minutes. I think there may have even been a drug deal on site too. Guess it's the crowd you bring in at an affordable price. If they cleaned up the dirty people that hang around the hotel, it could be top notch!
The price was low. The room was dirty. The mattress was terrible, and my blanket had a bloodstain on it.
Great rate, good location, and the front desk staff was friendly. The room was fairly clean. I did see a roach crawling on the wall that I had to kill, but otherwise the room and bathroom was clean. The hotel is very old, but I could tell that they do their best to keep it clean. There appeared to be people living in the hotel, one of them had kids running around the second floor at 11pm at night. I also saw a middle Eastern or Indian family living on the first floor, and I'm not sure if they own the hotel and live there? It was just a weird because I thought it was just a hotel, not extended stay.
Just a Room close to beach, no service, no breakfast, juice just a liquid... Just a Room close to beach, no service, no breakfast, juice just a liquid...
If you like public hair from a stranger on your sink, finding panties on top of the TV Stand, the smell of mildew and sheets that look like they haven't been washed in weeks, you'll love this place. If you like public hair from a stranger on your sink, finding panties on top of the TV Stand, the smell of mildew and sheets that look like they haven't been washed in weeks, you'll love this place.
NOTHING! ROACHES LIKE CRAZY! DIRTY SHEETS AND LINEN! FILTHY! WILL NEVER STAY THWRE AGAIN
Nothing All,dirty,unfriendly staff,not on the beach
Bed was clean and comfortable. Bathroom clean. I will never stay in a Travelodge again if this establishment is an example of the brand!!! I was traveling with a 4 1/2 year old special needs great granddaughter and requested easy access. Was assigned a 3rd floor walk up, room 350. Was told it was either that or a smoking room on 2nd floor. Needless to say, I only carried up what I had to have to get through the night! Even so, it was quite a few trips to get what was needed to get ready for bed with a child. The room was awful!!! Deadbolt wouldn't lock, carpet was dirty, bathroom window didn't fit properly in frame, blind was dirty, heater didn't work properly, would blow warm for a few minutes then cold until you raised the temperature, then it was a repeat, warm them blow cold air. When I reported to front desk, the attendant came and used the bible from the drawer to hold the curtain away from blower on heater (took several photos), I don't know what he thought that would accomplish! Fan on unit ran all night ! The door on cabinet with refrigerator needed repaired, hung on one hinge! The toilet seat needed the bolts tightened, would shift when you sat down. There was no safe as advertised. Was assured I would be moved to first floor as unit came available. Thursday morning went to "breakfast", door was still locked at 7:08. Danish was still icy in center, only one pot of coffee, in decaf pump pot. I asked if it was decaf and was told no , it was regular. Was given packets to make my own in room. Later, before leaving to go to friends house I stopped in office to ask procedure to transfer rooms when available since I planned to be gone most of the day. Was told room was available. I had to put special needs child in car seat and lock her in car to move belongings to new room, 116. The commode made awful noise when flushing ! I returned to room at 9pm I carried the luggage into the room along with other items needed in the care of a special needs child. There was NO hot water for a shower! There was still no hot water at 6am. There was NO hot water all day. The desk clerk came, checked it and said it should be hot in 15 minutes. After an hour there was still no hot water and I was assigned a THIRD room, 122, that I had to move all luggage and supplies and special needs child again!!! All this disruption was not good for the child and she was very upset! The latest room, 122, has a dirty carpet just like the other two rooms! This was bad because the child liked to be barefoot and would not leave shoes or socks on. I have a photo of the washcloth used to wash her feet after only 2 hours! I took pictures of the items I've "complained" about. The positive about the rooms is that the bathroom was clean and so was the bed and the blanket and coverlet are very nice, the bed comfortable .
Nothing They lied to me