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Chambre confortable.tres belle vue des chambres avec vue mer.piscine tres agreable. Room service tres decevant.pas de peignoir de bain.salla de bain un peu vieillote
Le site était luxueux, comportant de belles oeuvres d'art. Les moyens de transport à l'intérieur du site étaient impressionnants et bien organisés (bateau et tram). La végétation y était luxuriante et la vision panoramique! Les frais très élevés d'un simple cocktail... Tout était très cher sur place et les autres opportunités de s'approvisionner en boissons et nourriture étaient difficiles.
The pools are awesome, cascading down in three tiers. The beach is a bit strange, with lots of rocks and when we were there they were doing a construction and palm tree trimming, so much of the area was taped off. Beach chairs/chaises were not in great condition. Our room faced the garden and was so so. The location is great! Walking distance to kings shops and queens shops. We loved the hospitality suite - which allowed us to hang out in the pool and at the beach after check out time.
low key not enough pool chairs
Friendly staff, comfortable rooms, great location on A-Bay. Easy parking. Book a room with ocean view or ocean front, and get the deal with breakfast included. Really nice staff at the breakfast. Appreciated the refrigerator in room! Fitness center was adequate. Rooms and public areas/hallways really need new carpet, but it looked like this renovation was under way. The beds were good, pillow selection horrible. The stairwells really need to be cleaned and spruced up.
The property is breathtaking the moment you set foot in it. Sea turtles and beautiful fish swim right there in the lagoon with you. Staff is very attentive. Sunsets are incredible and the nice acoustic singer sets the perfect mood. They had a nice champagne in our room for our honeymoon. I chose this property after doing a LOT of research and the main reason was because there were a lot of activities for guests included with the stay (or so I thought). The brochure on their website is very misleading, it lists fitness activities without any pricing. My husband and I did Floating Yoga a couple of times and then I saw a charge of $20 per person per class on the final bill. I couldn't dispute it because apparently it was stated on the sign in sheet, but at 6:45am I really wasn't reading the fine print on what I was putting my name and room number on. The resort fee of $25 per day only includes parking and very slow wifi. Everything else is charged, even shaded chairs at the beach. Too many additional charges, in my opinion.
The housekeeping service, facilities, the restaurants, the pool area services, the sunset ritual the beach is terrible, the inconsistency in serving the same breakfast - the waffle was presented with and without additions, like whipped cream, spiced sugar, coconut sauce. Unacceptable.
The facilities are superb, the staff is outstanding, the food is very good (mainly breakfast). The snorkeling at the front beach is amazing. Lots is different and colorful fishes. Turtles also come by. Internet speed. Although it is reached wherever you are, it definitely lacks speed.
It was a beautiful resort. The lagoon was great and the snorkeling was good. This would be a great place to stay if you have no complaints or issues. The staff is not helpful at all. Not the front desk, not at the restaurants. It's as if apathy and not luxury service should be the hotel motto. It is pervasive. We had an issue with smoke in our room. It was coming through the AC. They kept calling to apologize and offering assistance but when I would meet with the front desk they would do nothing. It is advertised as a non smoking facility.
Hotel was okay but you can't compare to a four seasons. Need more people at the front desk. There are a lot of stray cats on the premises.
Room is beautiful and the restaurants were excellent, maybe the large pool was excellent we landscaped and pool isn't to be at. Many activities to enjoy at the beach. The outdoor spa treatments are amazing! With the most friendly and helpful staff. Leaving, The only casual dining was at lunch.
Has one of the best beaches in Hawaii. Price was reasonable .staff could not do enough for you....
Wonderfully designed hotel which is open and integrated into the natural landscape of the beach and countryside, luxury at every locale on the property. No
The hotel is located on Big Island's most beautiful beach and offers all you need to enjoy a relaxing and unforgettable vacation.
a great place No
The pool location , the staff , beach Poor cab service, food options poor, food over priced for quality
The hotel is with good facility and big - located on the beach. The pool & spa is very nice. The beach is nice and having few people compare to Waikiki. We are arrived at late night - not easy to find the hotel on the highway.
A very friendly and comfortable place. Staff is excellent and the Bistro was better than expected, making good food and drinks. Bistro and Bar close early: 6:00 PM before Memorial Day, 7:00 PM after MD. The "Serenity Pool" really wasn't... Mostly kids with pool toys and water guns running around and screaming, having fun! So as long as you are not expecting the "Serenity Pool" to be completely Serene, its OK. Turns out the Adult area on the main pool is more Serene and closer to the bar, which is a plus...
The best thing about the Kingsland resort is the opportunity to have a 3 bedroom apartment -- with 4 adults (1 couple and 2 singles) this was ideal. Fully outfitted kitchen, with ample bathrooms, and nice lanai balcony for relaxing. Building 9 in the Phase 1 buildings needs update, particularly to bathrooms where showers did not work very well. We found the largeness of the resort difficult because there was not good signage or user-friendly maps. Breakfast buffets in resorts are always expensive, but this one was not very good, not even equal to less expensive Hilton hotels. the Waikiloa resort amenities are usable to Kingsland guests, but huge and not very accessible. Be prepared to walk up and down a lot of stairs.
The setting was very pleasing. The atmosphere was great. Parking wasn't the most convenient. No refrigerator and no Television.
Beautiful historic house. Nice suite. Plenty of space. We were not told which rooms we could use and if we could use the pool table, games or books in the main house.
Beautiful plantation house, but maintenance needy. Nice to see public areas with much history. Unfortunately, the wicker headboard in room 6 was musty and caused respitory issues with my travel partner.
A romantic old mansion with luxurious decor in the bedrooms - a very peaceful place conveniently located on the outskirts of Waimea. A catered breakfast would be nice, but within a mile we found a great small cafe serving super coffee & food at reasonable prices. Plenty of car parking close by & free wi-fi in the main mansion.
The history and the furnishings we're awesome No internet connection available, bar permanently closed and no breakfast available at the inn. In need of paint and a thorough cleaning.
Comfy bed The cleanliness could be a little better, but overall it was an amazing stay.
When I read the description it sounded like this wonderful mountainous place and in fact it is in the center of town and the mountain view was not as expected. It was a nice place but I expected more from the description I had read. Very nice people run the place. Can't say enough good about them, but I would have stayed closer to Hilo also.
Convienient to Saturday market. This in not worth the price I had to pay.
There is nothing fancy about this Inn. The price is fair given the market it is in. Waimea is a nice town away from the tourism. I was concerned given the previous reviews but there were really no problems with it. Don't expect it to compete with the Marriott on the ocean.
The price was the lowest we could find at the moment. The town is small and one can easily walk almost anywhere one wanted to. We stayed 2 days. After the first day we were asked by one of the cleaning staff if our room needed cleaning. We asked for more shampoo and towels. Returning that night we found no additional shampoo. The bed was not touched, and wet towels.
Central location and friendly staff.room was good size The place is in dire need of updating.some obvious deferred maintenance(linoleum lifting around shower/ tub, mildew stains on window sill) some cosmetic. A new paint job could do wonders, for starters.
That it had beds and a shower. That there was constant termite dust littering the bathroom. The blankets and sheets were so dirty that we used our own. The carpet was stained and gross looking. The tile was coming up. The price is too high for the location and the quality of the hotel.