Voitures de location à Danbury

Nice car but it wasn't ready for us on time

Points positifs : nice, clean, easy to drive car staff were generally friendly

Points négatifs : we arrived in time to pick up our car we had booked only to be told that there was no car for us and that there were no cars on the lot. One of the staff members went to another enterprise branch to get us a car so there was about an hour's wait for us while they went to get us a car. In addition, we were also told by one member of staff that they weren't able to call and confirm our booking because they didn't have our phone number -when in fact I had submitted my phone number when booking and my phone number was on the booking page that I had printed out. The other thing that was a nuisance was that I had been trying to book car to rent from Poughkeepsie, however I realised the website directed me to a branch in Danbury which I put up with (although this made our overall journey much longer) but not only that, the branch in Danbury it directed us to was Prindle Road, -given that we were coming by train from NY city and needed this car to get to Salisbury CT to visit my grandmother it came as a frustration when we later found out on returning the car that in fact there was an Enterprise much closer to Danbury train station than the one on Prindle Road (for which we to pay a taxi to get to as we couldn't ring the Prindle road branch directly to ask if someone could collect us). Given that we are from the UK, we don't know Connecticut and Danbury so we weren't to know that there were 2 Enterprise branches in Danbury. We do now though!