Commentaires récents
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10,0
Points positifs : Originally I book an SUV because I needed the space but found out that type of vehicle doesn’t come with unlimited miles so I had to change it to a compact. But when I got there the lady found us a sedan that had just been turned in. Fortunately for us the sedan worked better. Great experience
Points négatifs : Put unlimited miles on suvs.
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10,0
Excellent service
Points positifs : Staff went out of their way to make sure we were pleased with the car we received. Would most definitely rent from them again!
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10,0
Great helpful staff.
Points positifs : Excellent customer Service.
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8,0
Nice car but it wasn't ready for us on time
Points positifs : nice, clean, easy to drive car staff were generally friendly
Points négatifs : we arrived in time to pick up our car we had booked only to be told that there was no car for us and that there were no cars on the lot. One of the staff members went to another enterprise branch to get us a car so there was about an hour's wait for us while they went to get us a car. In addition, we were also told by one member of staff that they weren't able to call and confirm our booking because they didn't have our phone number -when in fact I had submitted my phone number when booking and my phone number was on the booking page that I had printed out. The other thing that was a nuisance was that I had been trying to book car to rent from Poughkeepsie, however I realised the website directed me to a branch in Danbury which I put up with (although this made our overall journey much longer) but not only that, the branch in Danbury it directed us to was Prindle Road, -given that we were coming by train from NY city and needed this car to get to Salisbury CT to visit my grandmother it came as a frustration when we later found out on returning the car that in fact there was an Enterprise much closer to Danbury train station than the one on Prindle Road (for which we to pay a taxi to get to as we couldn't ring the Prindle road branch directly to ask if someone could collect us). Given that we are from the UK, we don't know Connecticut and Danbury so we weren't to know that there were 2 Enterprise branches in Danbury. We do now though!
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10,0
Points positifs : Again the staff was very nice and corteous. I did not have a ride home so they gave me one.
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10,0
Points positifs : The staff in Danbury was extremely helpful and friendly. I called to ask if someone could drop me off at home after I returned the car and they said they could, then they even looked for other Enterprise locations the see if it would be more convenient for me to drop off at another location.
Points négatifs : Parking lot is really crowded with vehicles. I had to double park and the front end was uncomfortably close to the curb cut opening to the street.
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10,0
George is the manager and he has rare, very rare,
Points positifs : George is the manager and he has rare, very rare, talent of understanding customer service. Bravo to George and I still think of the Italian tie!!
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10,0
Points positifs : A l'origine, je réserve un SUV parce que j'avais besoin de l'espace mais j'ai découvert que ce type de véhicule n'était pas fourni avec des miles illimités, donc j'ai dû le changer à un compact. Mais quand j'y suis arrivé, la dame nous a trouvé une berline qui venait d'être retournée. Heureusement pour nous la berline a mieux fonctionné. Super séjour
Points négatifs : Placez des miles illimités sur les suv.
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10,0
Excellent service
Points positifs : Le personnel s'est mis à l'écart pour s'assurer que nous étions satisfaits de la voiture que nous avons reçue. J'y retournerais sans hésiter !
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10,0
Un personnel serviable.
Points positifs : Excellent service client.
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10,0
Points positifs : Là encore, le personnel était très gentil et poli. Je n'y ai même pas pris une virée chez nous, donc ils nous en ont donné un seul).
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10,0
Points positifs : Le personnel de Danbury était extrêmement serviable et sympathique. J'ai appelé pour demander si quelqu'un pouvait me déposer à la maison après mon retour de la voiture et ils m'ont dit qu'ils le pouvaient, alors ils ont même cherché d'autres emplacements d'entreprise, le voir s'il serait plus pratique pour moi de déposer à un autre endroit.
Points négatifs : Le parking est vraiment bondé de véhicules. J'ai dû doubler le parc et l'extrémité avant était mal proche de l'ouverture de bordure de la rue.
avis de
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10,0
Points positifs : Originally I book an SUV because I needed the space but found out that type of vehicle doesn’t come with unlimited miles so I had to change it to a compact. But when I got there the lady found us a sedan that had just been turned in. Fortunately for us the sedan worked better. Great experience
Points négatifs : Put unlimited miles on suvs.
avis de
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10,0
Excellent service
Points positifs : Staff went out of their way to make sure we were pleased with the car we received. Would most definitely rent from them again!
avis de
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10,0
Great helpful staff.
Points positifs : Excellent customer Service.
avis de
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10,0
Points positifs : Again the staff was very nice and corteous. I did not have a ride home so they gave me one.
avis de
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10,0
Points positifs : The staff in Danbury was extremely helpful and friendly. I called to ask if someone could drop me off at home after I returned the car and they said they could, then they even looked for other Enterprise locations the see if it would be more convenient for me to drop off at another location.
Points négatifs : Parking lot is really crowded with vehicles. I had to double park and the front end was uncomfortably close to the curb cut opening to the street.
avis de
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10,0
George is the manager and he has rare, very rare,
Points positifs : George is the manager and he has rare, very rare, talent of understanding customer service. Bravo to George and I still think of the Italian tie!!
avis de
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10,0
Points positifs : A l'origine, je réserve un SUV parce que j'avais besoin de l'espace mais j'ai découvert que ce type de véhicule n'était pas fourni avec des miles illimités, donc j'ai dû le changer à un compact. Mais quand j'y suis arrivé, la dame nous a trouvé une berline qui venait d'être retournée. Heureusement pour nous la berline a mieux fonctionné. Super séjour
Points négatifs : Placez des miles illimités sur les suv.
avis de
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10,0
Excellent service
Points positifs : Le personnel s'est mis à l'écart pour s'assurer que nous étions satisfaits de la voiture que nous avons reçue. J'y retournerais sans hésiter !
avis de
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10,0
Un personnel serviable.
Points positifs : Excellent service client.
avis de
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10,0
Points positifs : Là encore, le personnel était très gentil et poli. Je n'y ai même pas pris une virée chez nous, donc ils nous en ont donné un seul).
avis de
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10,0
Points positifs : Le personnel de Danbury était extrêmement serviable et sympathique. J'ai appelé pour demander si quelqu'un pouvait me déposer à la maison après mon retour de la voiture et ils m'ont dit qu'ils le pouvaient, alors ils ont même cherché d'autres emplacements d'entreprise, le voir s'il serait plus pratique pour moi de déposer à un autre endroit.
Points négatifs : Le parking est vraiment bondé de véhicules. J'ai dû doubler le parc et l'extrémité avant était mal proche de l'ouverture de bordure de la rue.
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