Location de voitures - l’aéroport New York LaGuardia

1 succursale à l’aéroport New York LaGuardia

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Enterprise avis

Agences

Enterprise

Succursales à l’aéroport New York LaGuardia

9501 Ditmars Blvd

+1 844 648 1612

lundi	06:00 - 22:00
mardi	06:00 - 22:00
mercredi	06:00 - 22:00
jeudi	06:00 - 22:00
vendredi	06:00 - 22:00
samedi	06:00 - 22:00
dimanche	06:00 - 22:00

Tous les avis de Enterprise

Avis sur Enterprise à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

2,8

Points positifs : The car was clear

Points négatifs : Customer service, getting my car at the reserved time.

Avis laissé le avr. 2021

avis de
2,8

Points positifs : They was not friendly there was no consideration for the lack of understanding for how they work.

Points négatifs : Information on how there car service rental work. I was visiting another state the rental was for me to return with having to fly back. I was told by a rep I needed a return ticket which was confusing.

Avis laissé le mars 2021

avis de
2,0

Points positifs : Clerk was helpful until I noticed a mistake in the booking and then she said she had no way to correct it.

Points négatifs : I had booked a one way car rental for La Guardia with a Drop off at Logan airport. When I called to ask if I could pick up the car a day earlier the customer service rep, said "yes" and also that I would save $25 . When I got there the clerk told me that the reservation said I was returning it to LaGuardia. I said that wasn't what I had told the clerk and she refused to honor the lower rate and if that wasn't enough she would't even give me the original price but said now I'd have to pay $80 more than my original reservation. I walked out and got another car from Thrifty. They made the mistake and they should have honored the price quoted. At least the original price, so I. don't think I will book with Enterprise again.

Avis laissé le févr. 2021

avis de
8,8

Points positifs : Pickup and return were quick.

Points négatifs : There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.

Avis laissé le déc. 2020

avis de
9,2

Points positifs : Asif was very friendly and helpful and made my check-in quick and easy

Points négatifs : Finding the drop-off locations key drop-box

Avis laissé le oct. 2020

avis de
9,2

Points positifs : Staff was fast and friendly. I was quickly in and out and on my way.

Points négatifs : The car smelled of smoke. Not ideal for a long drive.

Avis laissé le oct. 2020

avis de
10,0

Points positifs : Domy was AMAZING. Well, the whole check in / check out experience was super easy and the staff that checked me in was great - but DOMY went beyond the call of duty, which I cannot say enough Thank Yous for doing what you did!!! Without going into detail, he turned what could have been a very stressful situation into a very calming one... Thanks for bringing midwestern hospitality to the east coast:).

Points négatifs : Truly... nothing.

Avis laissé le sept. 2020

avis de
9,6

Points positifs : I was upgraded with no hassle and no extra *final cost to a luxury SUV due to there being limited sedans available. The agent was helpful and efficient.

Points négatifs : The line to pick up was extensive and it took 45 minutes to be seen for my scheduled appointment. Also, the additional hold of $1,000 on my credit card due to being upgraded to an SUV was surprising. Since it was due to lack of inventory vs. client request I believe the additional hold fee should have been either waived or articulated earlier in the conversation by the agent.

Avis laissé le sept. 2020

avis de
2,0

Points positifs : They didn't have the car. I booked 8 passangers they gave me 7 passangers. I had no choice, the person who help me, was like you want to take it or not, didn't care about customer situation. Waste money for nothing. I can recomend budget or avis but NOT Enterprice.

Points négatifs : If I booked 8 passanger car, I should get 8 passanger car not 7 passanger.

Avis laissé le sept. 2020

avis de
9,2

Points positifs : Attendant for pickup was fantastic. Easy.

Points négatifs : Dog hair from previous rider was rather present.

Avis laissé le août 2020

avis de
10,0

Points positifs : Pick up and drop off were quick and easy. The car was very good.

Avis laissé le août 2020

avis de
2,0

Points négatifs : The rents was canceled without my knowledge - so when I arrived there was no car for me or any option for another rental. This was incredibly unprofessional and unacceptable.

Avis laissé le août 2020

avis de

8,8

Points positifs : Pickup and return were quick.

Points négatifs : There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.

Avis laissé le déc. 2020

avis de
9,2

Points positifs : Asif was very friendly and helpful and made my check-in quick and easy

Points négatifs : Finding the drop-off locations key drop-box

Avis laissé le oct. 2020

avis de
9,2

Points positifs : Staff was fast and friendly. I was quickly in and out and on my way.

Points négatifs : The car smelled of smoke. Not ideal for a long drive.

Avis laissé le oct. 2020

avis de
10,0

Points positifs : Domy was AMAZING. Well, the whole check in / check out experience was super easy and the staff that checked me in was great - but DOMY went beyond the call of duty, which I cannot say enough Thank Yous for doing what you did!!! Without going into detail, he turned what could have been a very stressful situation into a very calming one... Thanks for bringing midwestern hospitality to the east coast:).

Points négatifs : Truly... nothing.

Avis laissé le sept. 2020

avis de
9,6

Points positifs : I was upgraded with no hassle and no extra *final cost to a luxury SUV due to there being limited sedans available. The agent was helpful and efficient.

Points négatifs : The line to pick up was extensive and it took 45 minutes to be seen for my scheduled appointment. Also, the additional hold of $1,000 on my credit card due to being upgraded to an SUV was surprising. Since it was due to lack of inventory vs. client request I believe the additional hold fee should have been either waived or articulated earlier in the conversation by the agent.

Avis laissé le sept. 2020

avis de
9,2

Points positifs : Attendant for pickup was fantastic. Easy.

Points négatifs : Dog hair from previous rider was rather present.

Avis laissé le août 2020

avis de
10,0

Points positifs : Pick up and drop off were quick and easy. The car was very good.

Avis laissé le août 2020

avis de

2,8

Points positifs : The car was clear

Points négatifs : Customer service, getting my car at the reserved time.

Avis laissé le avr. 2021

avis de
2,8

Points positifs : They was not friendly there was no consideration for the lack of understanding for how they work.

Points négatifs : Information on how there car service rental work. I was visiting another state the rental was for me to return with having to fly back. I was told by a rep I needed a return ticket which was confusing.

Avis laissé le mars 2021

avis de
2,0

Points positifs : Clerk was helpful until I noticed a mistake in the booking and then she said she had no way to correct it.

Points négatifs : I had booked a one way car rental for La Guardia with a Drop off at Logan airport. When I called to ask if I could pick up the car a day earlier the customer service rep, said "yes" and also that I would save $25 . When I got there the clerk told me that the reservation said I was returning it to LaGuardia. I said that wasn't what I had told the clerk and she refused to honor the lower rate and if that wasn't enough she would't even give me the original price but said now I'd have to pay $80 more than my original reservation. I walked out and got another car from Thrifty. They made the mistake and they should have honored the price quoted. At least the original price, so I. don't think I will book with Enterprise again.

Avis laissé le févr. 2021

avis de
2,0

Points positifs : They didn't have the car. I booked 8 passangers they gave me 7 passangers. I had no choice, the person who help me, was like you want to take it or not, didn't care about customer situation. Waste money for nothing. I can recomend budget or avis but NOT Enterprice.

Points négatifs : If I booked 8 passanger car, I should get 8 passanger car not 7 passanger.

Avis laissé le sept. 2020

avis de
2,0

Points négatifs : The rents was canceled without my knowledge - so when I arrived there was no car for me or any option for another rental. This was incredibly unprofessional and unacceptable.

Avis laissé le août 2020

avis de

Classé n°2

Alamo

8,2 Excellent (337 avis)

1 succursale à l’aéroport New York LaGuardia

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Alamo avis

Agences

Alamo

Succursales à l’aéroport New York LaGuardia

9501 Ditmars Blvd

+1 844 727 2711

lundi	06:00 - 22:00
mardi	06:00 - 22:00
mercredi	06:00 - 22:00
jeudi	06:00 - 22:00
vendredi	06:00 - 22:00
samedi	06:00 - 22:00
dimanche	06:00 - 22:00

Tous les avis de Alamo

Avis sur Alamo à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

4,0

Points positifs : Pick up was good with a friendly counter person

Points négatifs : Response while on the road. The Bluetooth in the car was broken. We were promised a call back from roadside assistance which never came.

Avis laissé le avr. 2021

avis de
10,0

Points négatifs : Nothing - it was great !

Avis laissé le févr. 2021

avis de
5,2

Points positifs : The process itself was quick and easy. The car was ready for us when we got there.

Points négatifs : • Actual front desk clerk in pick up spot was a bit rude • Car says it fits 7, they didn’t mention it would be cramped seating with limited space to store our belongings • Car was not as clean as expected

Avis laissé le déc. 2020

avis de
6,8

Points négatifs : It was impossible to get in touch with them when we had an issue with the car - HORRIBLE customer service.

Avis laissé le déc. 2020

avis de
6,4

Points positifs : Pickup and drop off were easy, the car was new (2020 model, 14k miles on it).

Points négatifs : The car *reeked* of cigarette smoke and getting a tire replaced was a hassle despite insurance. We did not notice the smoke immediately on pickup because we were wearing masks and they had sprayed some cleaning product which covered it up for a bit. We left the windows open for hundreds of miles of driving over three days and the smell never quite went away. Considering that they charge around $200 from renters who smoke in the car, one should think that they do more about it afterwards. Or at least compensate renters who get the car afterwards. We also had a lot of trouble resolving an issue with a flat tire. Roadside assistance was fast, but the donut spare tire they put on only works for 50 miles. It took us over half a dozen phone calls to different Alamo/Enterprise hotlines and branches, trying to get a replacement car or a new tire. No replacements cars were available in the entire Albany, NY region due to the holiday weekend. We finally learned from a more competent employee that Alamo and Enterprise have a partnership with Firestone, so you can get a tire replaced there free of charge. It would have saved us about an hour to learn that from the first hotline which you call for roadside assistance. Also, when you book full insurance you expect that these kinds of things are covered more flexibly. It appears that totaling the car in an accident would have been covered but getting a replacement tire anywhere but Firestone would have not? How does that make sense?

Avis laissé le oct. 2020

avis de
3,6

Points négatifs : the car was filthy and smelled

Avis laissé le oct. 2020

avis de
6,4

Points positifs : Great car.

Points négatifs : Battery died which caused us great inconvenience. Also one of the key fobs did not work. Not expected with a new car

Avis laissé le sept. 2020

avis de
9,6

Points positifs : The staff was helpful and friendly! Kim is the star at this location, she’s friendly, goes above and beyond, aware of the customers time and above all else offers great customer service experience.

Points négatifs : With social distancing the line was outside wrapped around the sidewalk. When i got to the front i realized the booking agents were also taking customers out to retrieve cars, instead of sending them to someone to retTwice the car and servicing the next customer. The current process is time consuming.

Avis laissé le sept. 2020

avis de
3,6

Points positifs : Nothing

Points négatifs : I am under 25, and according to Alamo rules, I cannot rent a full sized SUV. Despite confirming the booking, and making sure everything is alright over phone, I was only made aware of the above fact at the counter during pickup. I had to change all my plans. The rental agreement copy that was given to me did not have any detials of the car- no license plate number, no vehicle details at all. And calling the agency to request a copy had no use- the customer care claims that they do not have access to the agreement (which I find very hard to believe), and the location rented from claims there is no way to contact them (no phone) despite the fact that the attendant was on the office phone the whole time when I went out to pick up the vehicle.

Avis laissé le sept. 2020

avis de
7,2

Points positifs : Yes the staff were very nice.

Points négatifs : LGA airport is still a mess as far as the rental car shuttle goes. You have to take 2 buses. With Covid there are fewer people at the airport and the rental car buses should be able to go directly to the airport. Also the cost of renting a car out of LGA is ridiculous. Kayak had the best price, but $582 for 4 days? Expensive

Avis laissé le sept. 2020

avis de
10,0

Points positifs : The staff at Alamo was exceptional. Explained to me benefits and additional options

Avis laissé le sept. 2020

avis de
10,0

Points négatifs : Can't think of anything. my experience with Alamo was perfect. Thanks.

Avis laissé le août 2020

avis de

10,0

Points négatifs : Nothing - it was great !

Avis laissé le févr. 2021

avis de
9,6

Points positifs : The staff was helpful and friendly! Kim is the star at this location, she’s friendly, goes above and beyond, aware of the customers time and above all else offers great customer service experience.

Points négatifs : With social distancing the line was outside wrapped around the sidewalk. When i got to the front i realized the booking agents were also taking customers out to retrieve cars, instead of sending them to someone to retTwice the car and servicing the next customer. The current process is time consuming.

Avis laissé le sept. 2020

avis de
10,0

Points positifs : The staff at Alamo was exceptional. Explained to me benefits and additional options

Avis laissé le sept. 2020

avis de
10,0

Points négatifs : Can't think of anything. my experience with Alamo was perfect. Thanks.

Avis laissé le août 2020

avis de

6,8

Points négatifs : It was impossible to get in touch with them when we had an issue with the car - HORRIBLE customer service.

Avis laissé le déc. 2020

avis de
7,2

Points positifs : Yes the staff were very nice.

Points négatifs : LGA airport is still a mess as far as the rental car shuttle goes. You have to take 2 buses. With Covid there are fewer people at the airport and the rental car buses should be able to go directly to the airport. Also the cost of renting a car out of LGA is ridiculous. Kayak had the best price, but $582 for 4 days? Expensive

Avis laissé le sept. 2020

avis de

4,0

Points positifs : Pick up was good with a friendly counter person

Points négatifs : Response while on the road. The Bluetooth in the car was broken. We were promised a call back from roadside assistance which never came.

Avis laissé le avr. 2021

avis de
5,2

Points positifs : The process itself was quick and easy. The car was ready for us when we got there.

Points négatifs : • Actual front desk clerk in pick up spot was a bit rude • Car says it fits 7, they didn’t mention it would be cramped seating with limited space to store our belongings • Car was not as clean as expected

Avis laissé le déc. 2020

avis de
6,4

Points positifs : Pickup and drop off were easy, the car was new (2020 model, 14k miles on it).

Points négatifs : The car *reeked* of cigarette smoke and getting a tire replaced was a hassle despite insurance. We did not notice the smoke immediately on pickup because we were wearing masks and they had sprayed some cleaning product which covered it up for a bit. We left the windows open for hundreds of miles of driving over three days and the smell never quite went away. Considering that they charge around $200 from renters who smoke in the car, one should think that they do more about it afterwards. Or at least compensate renters who get the car afterwards. We also had a lot of trouble resolving an issue with a flat tire. Roadside assistance was fast, but the donut spare tire they put on only works for 50 miles. It took us over half a dozen phone calls to different Alamo/Enterprise hotlines and branches, trying to get a replacement car or a new tire. No replacements cars were available in the entire Albany, NY region due to the holiday weekend. We finally learned from a more competent employee that Alamo and Enterprise have a partnership with Firestone, so you can get a tire replaced there free of charge. It would have saved us about an hour to learn that from the first hotline which you call for roadside assistance. Also, when you book full insurance you expect that these kinds of things are covered more flexibly. It appears that totaling the car in an accident would have been covered but getting a replacement tire anywhere but Firestone would have not? How does that make sense?

Avis laissé le oct. 2020

avis de
3,6

Points négatifs : the car was filthy and smelled

Avis laissé le oct. 2020

avis de
6,4

Points positifs : Great car.

Points négatifs : Battery died which caused us great inconvenience. Also one of the key fobs did not work. Not expected with a new car

Avis laissé le sept. 2020

avis de
3,6

Points positifs : Nothing

Points négatifs : I am under 25, and according to Alamo rules, I cannot rent a full sized SUV. Despite confirming the booking, and making sure everything is alright over phone, I was only made aware of the above fact at the counter during pickup. I had to change all my plans. The rental agreement copy that was given to me did not have any detials of the car- no license plate number, no vehicle details at all. And calling the agency to request a copy had no use- the customer care claims that they do not have access to the agreement (which I find very hard to believe), and the location rented from claims there is no way to contact them (no phone) despite the fact that the attendant was on the office phone the whole time when I went out to pick up the vehicle.

Avis laissé le sept. 2020

avis de

Classé n°3

National

8,2 Excellent (27 avis)

1 succursale à l’aéroport New York LaGuardia

╳

National avis

Agences

National

Succursales à l’aéroport New York LaGuardia

9501 Ditmars Blvd

+1 844 727 2707

lundi	06:00 - 22:00
mardi	06:00 - 22:00
mercredi	06:00 - 22:00
jeudi	06:00 - 22:00
vendredi	06:00 - 22:00
samedi	06:00 - 22:00
dimanche	06:00 - 22:00

Tous les avis de National

Avis sur National à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

9,6

Points positifs : I had to call both Lynchburg and Queens National locations prior to pickup, and though my issue was not able to be resolved ahead of time, Cody in Lynchburg and Elena in Queens were extremely courteous and helpful. At the time of pickup, the counter staff was helpful and my pickup was smooth. The gate associate was personable and helpful as well.

Avis laissé le nov. 2020

avis de
4,0

Points positifs : The staff at the National pickup in Queens gave us the wrong information about adding another person. They insisted that my travel partner was not covered on the insurance and were very dismissive and unhelpful about how we could resolve the issue. Upon going to another National car service location at Newark airport (far out of our way to our travel destination) we finally received some helpful advice from the clerk there. I was very upset that the National Car service location in queens was not more informed on the issue and helpful. It seemed like they just wanted to clock out and didn't care about nay type of customer service. I WILL NOT be renting from National again

Points négatifs : The customer service and transparency on terms.

Avis laissé le sept. 2020

avis de
10,0

Points positifs : Easy pick up/drop off, friendly staff, clean car.

Avis laissé le juil. 2020

avis de
8,4

Points positifs : Drop off was easy. Staff were very easy to talk to and accomodating regarding vehicle type and availability.

Points négatifs : The line to get to the counter before pick-up was very long, and like all car rental places, very slow. There was a bit over an hour waiting in line.

Avis laissé le mai 2020

avis de
4,4

Points négatifs : Hidden fees!!

Avis laissé le mai 2020

avis de
7,2

Points positifs : friendly and capable staff, quick access to car and off we go!

Points négatifs : as with all car rentals at LGA, have to take to buses and wait to get to the rental places. for the next 3 years better off renting from JFK or EWR airports if that is an option for you

Avis laissé le janv. 2020

avis de
8,0

Points positifs : Staff was very friendly and drop off was very easy.

Avis laissé le avr. 2019

avis de
8,0

Points négatifs : I'm a Gov Worker even after showing ID Didn't give the Usual free upgrade. Said it was to late & some other EXCUSES

Avis laissé le mars 2019

avis de
8,0

Points positifs : price for premium suv

Points négatifs : dirty inside of windshield. pay extra for satellite radio

Avis laissé le mai 2017

avis de
10,0

Points positifs : great customer service at LaGuardia for pickup and drop off. cheerful and courteous staff and driver of shuttle.

Points négatifs : EZ pass suction cup kept detaching and pass fell off while driving.

Avis laissé le oct. 2016

avis de
4,0

Tiny Crush of a Car

Points positifs : On time bus service to offsite rental office.

Points négatifs : Ever hear of a Juke? Neither had I. Asked for midSize car and this what I got. Could barely fit in this thing. Other midsize aren't nearly as small.

Avis laissé le sept. 2016

avis de
7,2

Points positifs : przyjazny i kompetenty personel, szybki dostęp do samochodu i do nas!

Points négatifs : Podobnie jak w przypadku wszystkich wypożyczeń samochodów w LGA, należy wsiąść do autobusu i poczekać na dojazd do miejsc wynajmu. Przez następne 3 lata można skorzystać z wynajmu na lotniskach JFK lub EWR, jeśli jest to dla Ciebie opcja

Avis laissé le janv. 2020

avis de

9,6

Points positifs : I had to call both Lynchburg and Queens National locations prior to pickup, and though my issue was not able to be resolved ahead of time, Cody in Lynchburg and Elena in Queens were extremely courteous and helpful. At the time of pickup, the counter staff was helpful and my pickup was smooth. The gate associate was personable and helpful as well.

Avis laissé le nov. 2020

avis de
10,0

Points positifs : Easy pick up/drop off, friendly staff, clean car.

Avis laissé le juil. 2020

avis de
10,0

Points positifs : great customer service at LaGuardia for pickup and drop off. cheerful and courteous staff and driver of shuttle.

Points négatifs : EZ pass suction cup kept detaching and pass fell off while driving.

Avis laissé le oct. 2016

avis de

8,4

Points positifs : Drop off was easy. Staff were very easy to talk to and accomodating regarding vehicle type and availability.

Points négatifs : The line to get to the counter before pick-up was very long, and like all car rental places, very slow. There was a bit over an hour waiting in line.

Avis laissé le mai 2020

avis de
7,2

Points positifs : friendly and capable staff, quick access to car and off we go!

Points négatifs : as with all car rentals at LGA, have to take to buses and wait to get to the rental places. for the next 3 years better off renting from JFK or EWR airports if that is an option for you

Avis laissé le janv. 2020

avis de
8,0

Points positifs : Staff was very friendly and drop off was very easy.

Avis laissé le avr. 2019

avis de
8,0

Points négatifs : I'm a Gov Worker even after showing ID Didn't give the Usual free upgrade. Said it was to late & some other EXCUSES

Avis laissé le mars 2019

avis de
8,0

Points positifs : price for premium suv

Points négatifs : dirty inside of windshield. pay extra for satellite radio

Avis laissé le mai 2017

avis de
7,2

Points positifs : przyjazny i kompetenty personel, szybki dostęp do samochodu i do nas!

Points négatifs : Podobnie jak w przypadku wszystkich wypożyczeń samochodów w LGA, należy wsiąść do autobusu i poczekać na dojazd do miejsc wynajmu. Przez następne 3 lata można skorzystać z wynajmu na lotniskach JFK lub EWR, jeśli jest to dla Ciebie opcja

Avis laissé le janv. 2020

avis de

4,0

Points positifs : The staff at the National pickup in Queens gave us the wrong information about adding another person. They insisted that my travel partner was not covered on the insurance and were very dismissive and unhelpful about how we could resolve the issue. Upon going to another National car service location at Newark airport (far out of our way to our travel destination) we finally received some helpful advice from the clerk there. I was very upset that the National Car service location in queens was not more informed on the issue and helpful. It seemed like they just wanted to clock out and didn't care about nay type of customer service. I WILL NOT be renting from National again

Points négatifs : The customer service and transparency on terms.

Avis laissé le sept. 2020

avis de
4,4

Points négatifs : Hidden fees!!

Avis laissé le mai 2020

avis de
4,0

Tiny Crush of a Car

Points positifs : On time bus service to offsite rental office.

Points négatifs : Ever hear of a Juke? Neither had I. Asked for midSize car and this what I got. Could barely fit in this thing. Other midsize aren't nearly as small.

Avis laissé le sept. 2016

avis de

Classé n°4

Avis

7,8 Bien (77 avis)

1 succursale à l’aéroport New York LaGuardia

╳

Avis avis

Agences

Avis

Succursales à l’aéroport New York LaGuardia

25 Bowery Bay Boulevard

+1 718 507 3608

lundi	00:00 - 23:59
mardi	00:00 - 23:59
mercredi	00:00 - 23:59
jeudi	00:00 - 23:59
vendredi	00:00 - 23:59
samedi	00:00 - 23:59
dimanche	00:00 - 23:59

Tous les avis de Avis

Avis sur Avis à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

9,2

Points positifs : Staff were very friendly and helpful.

Points négatifs : Please push for more fuel efficient large cars!!

Avis laissé le avr. 2021

avis de
3,6

Points positifs : I liked the agent who helped me when I returned the vehicle.

Points négatifs : The car was filthy when I picked it up. I asked to have it cleaned and I was told not to expect a good job. It had bird poop all over and the inside was not clean. They washed it but it was not really clean. While driving the car I noticed that it was pulling to the right and left. I checked the tires and they were completely bald. I did the penny test and have pictures to prove that they were bald. I called roadside repair and they took the case and told me to go to my nearest Avis dealer who was more than 2 plus hours from where I was. I drive back to LGA very scared and slow. I was given a 50 dollar credit. I expected to have more of a credit than that seeing that I put my life and the life of my family and friends in jeaporady. I would like a full credit and will give it 2 weeks before filing a case in NYS small claims court.

Avis laissé le févr. 2021

avis de
10,0

Points positifs : The car was comfortable, clean, and the staff at both Queens and Birmingham were incredibly professional and helpful! My experience exceeded all expectations!

Points négatifs : Honestly nothing

Avis laissé le déc. 2020

avis de
5,2

Points positifs : The Only thing I Liked was that I was Upgraded to an Intermediate Car, Toyota Corolla for Free, Since they didn't have any Economy or Compact Cars Accessible

Points négatifs : Them not make me be Processed for A Compact Car at the Original Location and it being A SUV. There was Absolutely NO CLEAR Communication on that upon Arrival. Therefore, I has to Pay an Additional Uber to go to the Secondary Location. To Later Find out Eventually that when I Returned the Car back to the Secondary Location I Picked it up at, I had to Drive back there and Find out that I had to Drive it to the Primary Location! An Absolute Waste of Time & Energy! Thus Far the Worse Experience with Avis.

Avis laissé le juil. 2020

avis de
10,0

Points négatifs : Buses taken customers to the nearest train station after drop off

Avis laissé le juil. 2020

avis de
8,4

Points positifs : Drop off and pick up were fine.

Points négatifs : Tank was 3/4 full however documents stated a full tank (Queens). When I returned the car with a full tank (Norfolk) more than what I received there was an attempt to charge me a refueling fee b/c they said the tracked was registering a lower gas amount than when I had rented. I was able to get this refunded, but inconvenient and annoying.

Avis laissé le juil. 2020

avis de
2,0

Points positifs : Please call me 6316361678

Avis laissé le févr. 2020

avis de
10,0

Points positifs : At Avis the Counter Representative was very professional, very helpful, very patient and pleasant. Because of her alone Kayak and Avis would be my go to companies next time i need a car rental.

Points négatifs : If I could have gotten a similar car rental price other than at the airport. Specifically at Lower Manhattan, New York location or a cheaper price offered at the airport.

Avis laissé le déc. 2019

avis de
4,0

Points positifs : Terrible. Worst experience ever. Got to the pick up 15 minutes early (got photographic evidence) and the place was closed. Told we needed to get back to the airport for a car. Next day we did pick up a car and it was downgraded at more money and the woman in the booth was worse than rude. Terrible. In an underground lot with my family for almost an hour on the phone and Avis didn’t sort it out. Expensive in taxis and rude and aggressive staff Awful

Points négatifs : Read the above. Shameful

Avis laissé le déc. 2019

avis de
2,0

Points positifs : The car was actually quite nice.

Points négatifs : I 've rented cars for years... wherever I travel... and I want to be SURE I have FULL INSURANCE... when I arrived at Avis they told me that I had no insurance... so I called the third party company "Alianz"... Long story short... I went from paying 30 total to 160 for full insurance... awesome.

Avis laissé le sept. 2019

avis de
6,4

Points positifs : Drop off in Manhattan was super easy

Points négatifs : Commuting to your location from LGA is a nightmare. When we finally arrived only one woman (who was so kind and wonderful) was working. But she was swamped!

Avis laissé le août 2019

avis de
5,2

Points positifs : Staff switched me to another car when I complained of dents, dirt and smells but 2nd car was dented and dirty as well

Points négatifs : Vehicles are scratched, dented and dirty. I found a chinese food container under the seat with food in it!

Avis laissé le juil. 2019

avis de

9,2

Points positifs : Staff were very friendly and helpful.

Points négatifs : Please push for more fuel efficient large cars!!

Avis laissé le avr. 2021

avis de
10,0

Points positifs : The car was comfortable, clean, and the staff at both Queens and Birmingham were incredibly professional and helpful! My experience exceeded all expectations!

Points négatifs : Honestly nothing

Avis laissé le déc. 2020

avis de
10,0

Points négatifs : Buses taken customers to the nearest train station after drop off

Avis laissé le juil. 2020

avis de
10,0

Points positifs : At Avis the Counter Representative was very professional, very helpful, very patient and pleasant. Because of her alone Kayak and Avis would be my go to companies next time i need a car rental.

Points négatifs : If I could have gotten a similar car rental price other than at the airport. Specifically at Lower Manhattan, New York location or a cheaper price offered at the airport.

Avis laissé le déc. 2019

avis de

8,4

Points positifs : Drop off and pick up were fine.

Points négatifs : Tank was 3/4 full however documents stated a full tank (Queens). When I returned the car with a full tank (Norfolk) more than what I received there was an attempt to charge me a refueling fee b/c they said the tracked was registering a lower gas amount than when I had rented. I was able to get this refunded, but inconvenient and annoying.

Avis laissé le juil. 2020

avis de

3,6

Points positifs : I liked the agent who helped me when I returned the vehicle.

Points négatifs : The car was filthy when I picked it up. I asked to have it cleaned and I was told not to expect a good job. It had bird poop all over and the inside was not clean. They washed it but it was not really clean. While driving the car I noticed that it was pulling to the right and left. I checked the tires and they were completely bald. I did the penny test and have pictures to prove that they were bald. I called roadside repair and they took the case and told me to go to my nearest Avis dealer who was more than 2 plus hours from where I was. I drive back to LGA very scared and slow. I was given a 50 dollar credit. I expected to have more of a credit than that seeing that I put my life and the life of my family and friends in jeaporady. I would like a full credit and will give it 2 weeks before filing a case in NYS small claims court.

Avis laissé le févr. 2021

avis de
5,2

Points positifs : The Only thing I Liked was that I was Upgraded to an Intermediate Car, Toyota Corolla for Free, Since they didn't have any Economy or Compact Cars Accessible

Points négatifs : Them not make me be Processed for A Compact Car at the Original Location and it being A SUV. There was Absolutely NO CLEAR Communication on that upon Arrival. Therefore, I has to Pay an Additional Uber to go to the Secondary Location. To Later Find out Eventually that when I Returned the Car back to the Secondary Location I Picked it up at, I had to Drive back there and Find out that I had to Drive it to the Primary Location! An Absolute Waste of Time & Energy! Thus Far the Worse Experience with Avis.

Avis laissé le juil. 2020

avis de
2,0

Points positifs : Please call me 6316361678

Avis laissé le févr. 2020

avis de
4,0

Points positifs : Terrible. Worst experience ever. Got to the pick up 15 minutes early (got photographic evidence) and the place was closed. Told we needed to get back to the airport for a car. Next day we did pick up a car and it was downgraded at more money and the woman in the booth was worse than rude. Terrible. In an underground lot with my family for almost an hour on the phone and Avis didn’t sort it out. Expensive in taxis and rude and aggressive staff Awful

Points négatifs : Read the above. Shameful

Avis laissé le déc. 2019

avis de
2,0

Points positifs : The car was actually quite nice.

Points négatifs : I 've rented cars for years... wherever I travel... and I want to be SURE I have FULL INSURANCE... when I arrived at Avis they told me that I had no insurance... so I called the third party company "Alianz"... Long story short... I went from paying 30 total to 160 for full insurance... awesome.

Avis laissé le sept. 2019

avis de
6,4

Points positifs : Drop off in Manhattan was super easy

Points négatifs : Commuting to your location from LGA is a nightmare. When we finally arrived only one woman (who was so kind and wonderful) was working. But she was swamped!

Avis laissé le août 2019

avis de
5,2

Points positifs : Staff switched me to another car when I complained of dents, dirt and smells but 2nd car was dented and dirty as well

Points négatifs : Vehicles are scratched, dented and dirty. I found a chinese food container under the seat with food in it!

Avis laissé le juil. 2019

avis de

Classé n°5

Hertz

7,7 Bien (184 avis)

1 succursale à l’aéroport New York LaGuardia

╳

Hertz avis

Agences

Hertz

Succursales à l’aéroport New York LaGuardia

22 Marine Air Terminal

+1 718 478 5300

lundi	00:00 - 02:00 06:00 - 23:59
mardi	00:00 - 02:00 06:00 - 23:59
mercredi	00:00 - 02:00 06:00 - 23:59
jeudi	00:00 - 02:00 06:00 - 23:59
vendredi	00:00 - 02:00 06:00 - 23:59
samedi	00:00 - 02:00 06:00 - 23:59
dimanche	00:00 - 02:00 06:00 - 23:59

Tous les avis de Hertz

Avis sur Hertz à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points négatifs : Dropped off the car after hours. We were charged to refill the tank (over $200!) even though we had returned it full. Tried calling Hertz but waited on hold for an hour. Tried sending a message through their website but got an error. Only option was to do a chargeback on our credit card.

Avis laissé le août 2020

avis de
7,6

Points positifs : Vehicle was VERY clean

Points négatifs : Staff changed the kind of vehicle we were renting in the last minute and without a clear explanation

Avis laissé le juil. 2020

avis de
3,6

Points négatifs : You could have gave me a working car instead you gave me a car that broke down in the middle on Manhattan in an intersection where pedestrians had to push me out of the middle of the road. Never again will I book with hertz!

Avis laissé le juil. 2020

avis de
10,0

Points positifs : Yes

Points négatifs : Everything is excellent

Avis laissé le juil. 2020

avis de
5,2

Points positifs : the price rise at the office and return location was change even if it was confirm in the order.

Avis laissé le mai 2020

avis de
2,8

Points positifs : The only thing that was good here was the drop off was quick

Points négatifs : There were many issues with the car. First it had over 37,000. miles on it and it was unclean. The gear was sticky, apparently something spilled on it. I went back to the desk in La Guardia and was told that this is the only car they have in the class I have and the upgrade was astronomical. I took the car for 2 weeks and didn't use it for long drives since the back wheel was shaking terribly. I called Hertz a number of times wasting hours of my vacation on the phone, while they were looking for another car in this class. They never got back to me and the phone disconnected a number of times after staying on the phone for up to an hour. I couldn't waste anymore time on this and had friends drive me around and I had to use public transportation. The rubber on the windshield wiper was faulty and left unclear lines during the rain. This was the worst experience I have had with a rented car ever.

Avis laissé le févr. 2020

avis de
9,6

Points négatifs : Everything went well

Avis laissé le févr. 2020

avis de
4,0

Points positifs : Didn’t have the vehicle I reserved, then tried to up sell me to something else.

Avis laissé le févr. 2020

avis de
2,0

Points négatifs : they lied about pricing, car was full of drugs, smelled, then did not refund as they promised

Avis laissé le janv. 2020

avis de
10,0

Points positifs : Yes, everyone was friendly, nice and helpful

Points négatifs : The whole process was seamless to me from the booking to the return of the vehicle....and everyone be was nice to boot.

Avis laissé le nov. 2019

avis de
8,8

Points positifs : Staff at drop off was friendly. Thank goodness for gold membership- the line to get a car was over an hour long. Limited staff at pick up was problemati

Points négatifs : Was not charged the price I was quoted. Trying to find out why the $30.00 price increase

Avis laissé le sept. 2019

avis de
6,0

Points positifs : Staff at the front desk for check in were kind. Overall the process was quick and painless.

Points négatifs : The car that I reserverd was advertised to fit 7 people and 3 bags. The car I received was a Chevy Tahoe, which has a very small third row that only fits one, at most two, people comfortably. This meant that fitting 7 people into the vehicle was extremely tight and extremely uncomfortable.

Avis laissé le sept. 2019

avis de

10,0

Points positifs : Yes

Points négatifs : Everything is excellent

Avis laissé le juil. 2020

avis de
9,6

Points négatifs : Everything went well

Avis laissé le févr. 2020

avis de
10,0

Points positifs : Yes, everyone was friendly, nice and helpful

Points négatifs : The whole process was seamless to me from the booking to the return of the vehicle....and everyone be was nice to boot.

Avis laissé le nov. 2019

avis de
8,8

Points positifs : Staff at drop off was friendly. Thank goodness for gold membership- the line to get a car was over an hour long. Limited staff at pick up was problemati

Points négatifs : Was not charged the price I was quoted. Trying to find out why the $30.00 price increase

Avis laissé le sept. 2019

avis de

7,6

Points positifs : Vehicle was VERY clean

Points négatifs : Staff changed the kind of vehicle we were renting in the last minute and without a clear explanation

Avis laissé le juil. 2020

avis de

2,0

Points négatifs : Dropped off the car after hours. We were charged to refill the tank (over $200!) even though we had returned it full. Tried calling Hertz but waited on hold for an hour. Tried sending a message through their website but got an error. Only option was to do a chargeback on our credit card.

Avis laissé le août 2020

avis de
3,6

Points négatifs : You could have gave me a working car instead you gave me a car that broke down in the middle on Manhattan in an intersection where pedestrians had to push me out of the middle of the road. Never again will I book with hertz!

Avis laissé le juil. 2020

avis de
5,2

Points positifs : the price rise at the office and return location was change even if it was confirm in the order.

Avis laissé le mai 2020

avis de
2,8

Points positifs : The only thing that was good here was the drop off was quick

Points négatifs : There were many issues with the car. First it had over 37,000. miles on it and it was unclean. The gear was sticky, apparently something spilled on it. I went back to the desk in La Guardia and was told that this is the only car they have in the class I have and the upgrade was astronomical. I took the car for 2 weeks and didn't use it for long drives since the back wheel was shaking terribly. I called Hertz a number of times wasting hours of my vacation on the phone, while they were looking for another car in this class. They never got back to me and the phone disconnected a number of times after staying on the phone for up to an hour. I couldn't waste anymore time on this and had friends drive me around and I had to use public transportation. The rubber on the windshield wiper was faulty and left unclear lines during the rain. This was the worst experience I have had with a rented car ever.

Avis laissé le févr. 2020

avis de
4,0

Points positifs : Didn’t have the vehicle I reserved, then tried to up sell me to something else.

Avis laissé le févr. 2020

avis de
2,0

Points négatifs : they lied about pricing, car was full of drugs, smelled, then did not refund as they promised

Avis laissé le janv. 2020

avis de
6,0

Points positifs : Staff at the front desk for check in were kind. Overall the process was quick and painless.

Points négatifs : The car that I reserverd was advertised to fit 7 people and 3 bags. The car I received was a Chevy Tahoe, which has a very small third row that only fits one, at most two, people comfortably. This meant that fitting 7 people into the vehicle was extremely tight and extremely uncomfortable.

Avis laissé le sept. 2019

avis de

Classé n°6

Thrifty

7,0 Bien (236 avis)

1 succursale à l’aéroport New York LaGuardia

╳

Thrifty avis

Agences

Thrifty

Succursales à l’aéroport New York LaGuardia

45-01 20th Avenue

+1 877 283 0898

lundi	06:00 - 21:30
mardi	06:00 - 21:30
mercredi	06:00 - 21:30
jeudi	06:00 - 21:30
vendredi	06:00 - 21:30
samedi	06:00 - 21:30
dimanche	06:00 - 21:30

Tous les avis de Thrifty

Avis sur Thrifty à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

6,0

Points positifs : The staff were fine.

Points négatifs : All the little extras really add up. I was charged 88 dollars for a concession fee recovery, I have no idea what that even is. The easy pass was 22 dollars a day which got expensive real fast.

Avis laissé le avr. 2021

avis de
4,8

Points positifs : Pickup was a mess. Unfriendly staff. No choices. Handed the wrong car (paperwork handed to me didn't match the plate on the car) so was turned back by their security guard when trying to leave the premises. Had to fall back in line again - staff acknowledged they made a mistake. Finally received another vehicle. Tried to contact Thrifty halfway through the rental when the car had mechanical issue - spent forever on the line (on hold) and was not able to resolve the issue as they had too few staff available to deal with the issue.

Avis laissé le avr. 2021

avis de
4,0

Points négatifs : The price on kayak was $100 less than what we ended up having to pay. And if I had known that I would have gone with another rental company Bc the car smelled like cigarettes and was fine for the day but now I know to double the price that is shown if thrifty is the cheapest

Avis laissé le mars 2021

avis de
2,0

Points positifs : No

Points négatifs : More attendents

Avis laissé le mars 2021

avis de
2,0

Points positifs : Staff was rude. I ultimately had to get a refund because I could not use a debit card when finalizing my rental.

Points négatifs : I would have appreciated that policy being disclosed when I booked online.

Avis laissé le mars 2021

avis de
8,8

Points positifs : Service staff at pickup very friendly. Good value. Car was clean.

Points négatifs : Had a low tire that should have been caught and I had to deal with. Have to take two shuttles to get to any terminal other than A, but not a big deal maybe 10 minutes.

Avis laissé le janv. 2021

avis de
4,0

Points négatifs : Cleaning fee was a ripoff- there was one dog hair didn’t even have a dog in the car. Arguing against them is futile, and Met with condescension and rudeness... the flat rate fee for ezpass was also a ripoff. Drop off had an illegal club laser running indoors which was shining on glass- also very illegal because it is unsafe. Employees not wearing masks and standing too close to me when I was trying to exit the vehicle.

Avis laissé le janv. 2021

avis de
6,8

Points positifs : Friendly staff, easy pick up and drop off, car was clean and comfortable

Points négatifs : I was under the impression the total for the rental was $609 which is what was stated on the receipt at pick up and in the two receipts that were emailed to me. Only when I checked my credit card statement, I saw another charge for $326 and when I phoned Thrifty, was told this was the primary charge for the car itself. I was never emailed or given a receipt for this until I phoned and it was never mentioned to me that the $609 I was charged at pick-up, was just the insurance and fees.

Avis laissé le janv. 2021

avis de
4,0

Points positifs : Staff was somewhat nice.

Points négatifs : The car had obvious damage to it. The passenger side door wouldn't open from the inside and the window couldn't roll down either. On top of that, the windshield had some sort of "24 hour tape" on it that made it seem like the windshield was maybe being replaced. They seemed surprised when we showed all of this to them. Also, the location of the pickup place said LaGuardia Airport but, in reality, it's pretty far from the airport.

Avis laissé le déc. 2020

avis de
8,0

Points positifs : Staff helpful and drop off easy

Points négatifs : I have not yet received my receipt by email

Avis laissé le déc. 2020

avis de
4,0

Points positifs : It seemed like a good price at first.

Points négatifs : The whole process was horrible from pickup to dropoff. When trying to pick up our car the woman helping us convinced us the car wasn't big enough for our two bags even though we specifically picked one that said it could fit 3 large suitcases. After pressuring us into upgrading we just wanted to move on with our day so we obliged... after seeing the nearly empty parking lot I'm sure we would have gotten the same car if we had upgraded or not. After getting a few blocks I noticed that there was an alert that the tire pressure was low as soon as we picked it up so I don't think anyone even gave it a once over. We had a long drive ahead so I just hoped for the best. The return process was a disaster. Hardly any instructions on how to return and once we arrived to the Atlanta airport, they gave us the incorrect address for where to return the car. We spent at least an extra 30 minutes driving in circles looking for where to return. The Thrifty area was shut down and there was a small sign directing us to take Thrifty cars to the Hertz area. Once inside the Hertz deck, there was zero signage and not a single person to help. We called customer service and they were completely clueless and didn't even know the address for drop off had changed. There was one man working the exit so he rudely told us we were in the right place "didn't you see the sign?" (again, one small sign saying Thifty with an arrow, and zero signage in the deck). At this point we were still on the phone with the customer service who was telling us to park and leave our keys in a dropbox. There was no dropbox so we left the keys on the dash per the signs by Hertz, and the CS agent told us we were all good to go and someone would check the car in the morning. Cut to a week later and we were never emailed a bill. I checked online and Thrifty charged us for an extra day and noted that we returned the car a day late even though we left it in the garage per the customer service agent's guidance the night before. I'm still dealing with trying to get refunded for the extra day and it's obvious Thrifty is a shady business with some of the worst customer service. I guess the cheap price was too good to be true.

Avis laissé le déc. 2020

avis de
10,0

Points positifs : Very friendly staff.

Avis laissé le nov. 2020

avis de

8,8

Points positifs : Service staff at pickup very friendly. Good value. Car was clean.

Points négatifs : Had a low tire that should have been caught and I had to deal with. Have to take two shuttles to get to any terminal other than A, but not a big deal maybe 10 minutes.

Avis laissé le janv. 2021

avis de
10,0

Points positifs : Very friendly staff.

Avis laissé le nov. 2020

avis de

6,8

Points positifs : Friendly staff, easy pick up and drop off, car was clean and comfortable

Points négatifs : I was under the impression the total for the rental was $609 which is what was stated on the receipt at pick up and in the two receipts that were emailed to me. Only when I checked my credit card statement, I saw another charge for $326 and when I phoned Thrifty, was told this was the primary charge for the car itself. I was never emailed or given a receipt for this until I phoned and it was never mentioned to me that the $609 I was charged at pick-up, was just the insurance and fees.

Avis laissé le janv. 2021

avis de
8,0

Points positifs : Staff helpful and drop off easy

Points négatifs : I have not yet received my receipt by email

Avis laissé le déc. 2020

avis de

6,0

Points positifs : The staff were fine.

Points négatifs : All the little extras really add up. I was charged 88 dollars for a concession fee recovery, I have no idea what that even is. The easy pass was 22 dollars a day which got expensive real fast.

Avis laissé le avr. 2021

avis de
4,8

Points positifs : Pickup was a mess. Unfriendly staff. No choices. Handed the wrong car (paperwork handed to me didn't match the plate on the car) so was turned back by their security guard when trying to leave the premises. Had to fall back in line again - staff acknowledged they made a mistake. Finally received another vehicle. Tried to contact Thrifty halfway through the rental when the car had mechanical issue - spent forever on the line (on hold) and was not able to resolve the issue as they had too few staff available to deal with the issue.

Avis laissé le avr. 2021

avis de
4,0

Points négatifs : The price on kayak was $100 less than what we ended up having to pay. And if I had known that I would have gone with another rental company Bc the car smelled like cigarettes and was fine for the day but now I know to double the price that is shown if thrifty is the cheapest

Avis laissé le mars 2021

avis de
2,0

Points positifs : No

Points négatifs : More attendents

Avis laissé le mars 2021

avis de
2,0

Points positifs : Staff was rude. I ultimately had to get a refund because I could not use a debit card when finalizing my rental.

Points négatifs : I would have appreciated that policy being disclosed when I booked online.

Avis laissé le mars 2021

avis de
4,0

Points négatifs : Cleaning fee was a ripoff- there was one dog hair didn’t even have a dog in the car. Arguing against them is futile, and Met with condescension and rudeness... the flat rate fee for ezpass was also a ripoff. Drop off had an illegal club laser running indoors which was shining on glass- also very illegal because it is unsafe. Employees not wearing masks and standing too close to me when I was trying to exit the vehicle.

Avis laissé le janv. 2021

avis de
4,0

Points positifs : Staff was somewhat nice.

Points négatifs : The car had obvious damage to it. The passenger side door wouldn't open from the inside and the window couldn't roll down either. On top of that, the windshield had some sort of "24 hour tape" on it that made it seem like the windshield was maybe being replaced. They seemed surprised when we showed all of this to them. Also, the location of the pickup place said LaGuardia Airport but, in reality, it's pretty far from the airport.

Avis laissé le déc. 2020

avis de
4,0

Points positifs : It seemed like a good price at first.

Points négatifs : The whole process was horrible from pickup to dropoff. When trying to pick up our car the woman helping us convinced us the car wasn't big enough for our two bags even though we specifically picked one that said it could fit 3 large suitcases. After pressuring us into upgrading we just wanted to move on with our day so we obliged... after seeing the nearly empty parking lot I'm sure we would have gotten the same car if we had upgraded or not. After getting a few blocks I noticed that there was an alert that the tire pressure was low as soon as we picked it up so I don't think anyone even gave it a once over. We had a long drive ahead so I just hoped for the best. The return process was a disaster. Hardly any instructions on how to return and once we arrived to the Atlanta airport, they gave us the incorrect address for where to return the car. We spent at least an extra 30 minutes driving in circles looking for where to return. The Thrifty area was shut down and there was a small sign directing us to take Thrifty cars to the Hertz area. Once inside the Hertz deck, there was zero signage and not a single person to help. We called customer service and they were completely clueless and didn't even know the address for drop off had changed. There was one man working the exit so he rudely told us we were in the right place "didn't you see the sign?" (again, one small sign saying Thifty with an arrow, and zero signage in the deck). At this point we were still on the phone with the customer service who was telling us to park and leave our keys in a dropbox. There was no dropbox so we left the keys on the dash per the signs by Hertz, and the CS agent told us we were all good to go and someone would check the car in the morning. Cut to a week later and we were never emailed a bill. I checked online and Thrifty charged us for an extra day and noted that we returned the car a day late even though we left it in the garage per the customer service agent's guidance the night before. I'm still dealing with trying to get refunded for the extra day and it's obvious Thrifty is a shady business with some of the worst customer service. I guess the cheap price was too good to be true.

Avis laissé le déc. 2020

avis de

Classé n°7

Budget

6,6 Bien (282 avis)

1 succursale à l’aéroport New York LaGuardia

╳

Budget avis

Agences

Budget

Succursales à l’aéroport New York LaGuardia

88-08 23rd Avenue

+1 718 639 6400

lundi	06:00 - 23:00
mardi	06:00 - 23:00
mercredi	06:00 - 23:00
jeudi	06:00 - 23:00
vendredi	06:00 - 23:00
samedi	06:00 - 23:00
dimanche	06:00 - 23:00

Tous les avis de Budget

Avis sur Budget à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

4,0

Points négatifs : A shuttle van that said budget written in magic marker. Car dirty. Vibrated at speed. Paid for a Toyota four runner as advertised and got a Mitsubishi Outlander that had a terrible ride quality to it. Drop off so unprofessional.

Avis laissé le avr. 2021

avis de
2,0

Points négatifs : Better service

Avis laissé le avr. 2021

avis de
8,0

Points positifs : Staff was great, was in and out in a reasonable time without any issues.

Points négatifs : Our Rental car smelled heavily of cigarettes.

Avis laissé le mars 2021

avis de
7,2

Points positifs : The car drove nicely, had no issues getting from point A to point B.

Points négatifs : I purchased a Mazda cx and it kept showing up as Ford or any suv available.. if I am purchasing a certain type of car, I expect to drive that car and nothing else. As well as the selection was not necessarily Mazda cx status either. The Jeep was cool I actually grew to like it more and more as I drove it. As well as the car was not clean when I got it luckily I had my wipes, I expected with covid being our current situation the car would be somewhat more spotless. The touch screen had finger prints so I did not trust anything and wiped my own door knob, steering wheel, and anything else my passengers and I were going to touch.

Avis laissé le mars 2021

avis de
2,0

Points négatifs : Budget provided us with a dangerous vehicle. The front left tire had some damage they did not take the time to detect and make us aware of. We had to stop multiple times on the way to our destination to refill the tire. I do not plan on renting with budget again.

Avis laissé le mars 2021

avis de
5,2

Points positifs : Big car

Points négatifs : Car is dirty. Warning of “Change engine oil” sign turn on all the time. Please let them fix all issue

Avis laissé le mars 2021

avis de
3,6

Points positifs : The drop off guy was very nice and efficient.

Points négatifs : Exterior of car wasn’t cleaned, treads on tires were almost completely bald and there are snow and ice on the roads here

Avis laissé le févr. 2021

avis de
10,0

Points positifs : The staff was very helpful and friendly.

Points négatifs : The drop off was a little confusing. I didn't know to just park the car and leave the keys on the seat.

Avis laissé le févr. 2021

avis de
6,8

Points positifs : The staff overall was great. It was very easy and fast.

Points négatifs : The car itself wasn't comfortable, it didn't drive well, and it wasn't the cleanest. And while I sanitized when I picked up just in case, I didn't see the drop-off guy sanitize anything before he got in and started touching the things I had just touched. I had hoped they were more fastidious than that.

Avis laissé le févr. 2021

avis de
2,0

Points positifs : Charged extra

Avis laissé le janv. 2021

avis de
4,8

Points positifs : Staff was not attentive. On phone I was told twice that car is there and ready for pickup, but when I arrived they did not have the car I reserved.

Avis laissé le déc. 2020

avis de
2,0

Points positifs : nothing

Points négatifs : literally everything

Avis laissé le déc. 2020

avis de

10,0

Points positifs : The staff was very helpful and friendly.

Points négatifs : The drop off was a little confusing. I didn't know to just park the car and leave the keys on the seat.

Avis laissé le févr. 2021

avis de

8,0

Points positifs : Staff was great, was in and out in a reasonable time without any issues.

Points négatifs : Our Rental car smelled heavily of cigarettes.

Avis laissé le mars 2021

avis de
7,2

Points positifs : The car drove nicely, had no issues getting from point A to point B.

Points négatifs : I purchased a Mazda cx and it kept showing up as Ford or any suv available.. if I am purchasing a certain type of car, I expect to drive that car and nothing else. As well as the selection was not necessarily Mazda cx status either. The Jeep was cool I actually grew to like it more and more as I drove it. As well as the car was not clean when I got it luckily I had my wipes, I expected with covid being our current situation the car would be somewhat more spotless. The touch screen had finger prints so I did not trust anything and wiped my own door knob, steering wheel, and anything else my passengers and I were going to touch.

Avis laissé le mars 2021

avis de
6,8

Points positifs : The staff overall was great. It was very easy and fast.

Points négatifs : The car itself wasn't comfortable, it didn't drive well, and it wasn't the cleanest. And while I sanitized when I picked up just in case, I didn't see the drop-off guy sanitize anything before he got in and started touching the things I had just touched. I had hoped they were more fastidious than that.

Avis laissé le févr. 2021

avis de

4,0

Points négatifs : A shuttle van that said budget written in magic marker. Car dirty. Vibrated at speed. Paid for a Toyota four runner as advertised and got a Mitsubishi Outlander that had a terrible ride quality to it. Drop off so unprofessional.

Avis laissé le avr. 2021

avis de
2,0

Points négatifs : Better service

Avis laissé le avr. 2021

avis de
2,0

Points négatifs : Budget provided us with a dangerous vehicle. The front left tire had some damage they did not take the time to detect and make us aware of. We had to stop multiple times on the way to our destination to refill the tire. I do not plan on renting with budget again.

Avis laissé le mars 2021

avis de
5,2

Points positifs : Big car

Points négatifs : Car is dirty. Warning of “Change engine oil” sign turn on all the time. Please let them fix all issue

Avis laissé le mars 2021

avis de
3,6

Points positifs : The drop off guy was very nice and efficient.

Points négatifs : Exterior of car wasn’t cleaned, treads on tires were almost completely bald and there are snow and ice on the roads here

Avis laissé le févr. 2021

avis de
2,0

Points positifs : Charged extra

Avis laissé le janv. 2021

avis de
4,8

Points positifs : Staff was not attentive. On phone I was told twice that car is there and ready for pickup, but when I arrived they did not have the car I reserved.

Avis laissé le déc. 2020

avis de
2,0

Points positifs : nothing

Points négatifs : literally everything

Avis laissé le déc. 2020

avis de

Classé n°8

Dollar

6,5 Bien (241 avis)

1 succursale à l’aéroport New York LaGuardia

╳

Dollar avis

Agences

Dollar

Succursales à l’aéroport New York LaGuardia

45-01 20th Ave

+1 866 434 2226

lundi	06:00 - 21:30
mardi	06:00 - 21:30
mercredi	06:00 - 21:30
jeudi	06:00 - 21:30
vendredi	06:00 - 21:30
samedi	06:00 - 21:30
dimanche	06:00 - 21:30

Tous les avis de Dollar

Avis sur Dollar à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

4,0

Points positifs : The one staff member May was very helpful. But that is where it stopped.

Points négatifs : I made a reservation in advance but the SUV I reserved was not there when I arrived. It then took 20 minutes to get ahold of someone to find the vehicle. Then took 20 minutes to clean the vehicle. On my return. There was no one to greet me or check me out.

Avis laissé le avr. 2021

avis de
4,4

Points positifs : The car I paid $40 a day extra for

Points négatifs : Not implementing a scamming technique by discounting an online reservation with manager's choice car and offering a truck.

Avis laissé le avr. 2021

avis de
10,0

Points négatifs : Nothing

Avis laissé le avr. 2021

avis de
5,2

Points négatifs : Fees for the car having dog hair? You clean the cars every time they’re returned. That’s nonsense. It wasn’t filthy just some tufts of dog hair. 150 fee is excessive

Avis laissé le avr. 2021

avis de
10,0

Points positifs : Staff was friendly and efficient

Points négatifs : Nothing, highly recommend this car rental company

Avis laissé le avr. 2021

avis de
5,6

Points positifs : Friendly staff, great process.

Points négatifs : The car was really not clean on the inside with debris and dirt in the back seat. This was disappointing because it’s a scary time with Covid the least dollar should have done was make sure the car was clean.

Avis laissé le avr. 2021

avis de
8,8

Points négatifs : Pick up took over an hour because there was only one employee helping the line, but otherwise a good experience!

Avis laissé le mars 2021

avis de
6,0

Points positifs : Car was good. Got an upgrade.

Points négatifs : SO MANY HIDDEN FEES. Final cost turned out to be 3-4x of what I expected.

Avis laissé le mars 2021

avis de
6,4

Points positifs : Staff was great and very informative.

Points négatifs : I feel like there needs to be closer inspection on the cars. My rental was horrible in the rain. The windshield wipers/windshield weren’t working well. There was rain my entire 8 hour trip and the wipers weren’t working very well. Very dangerous and could have caused an accident.

Avis laissé le févr. 2021

avis de
4,8

Points positifs : The car was good, held up well

Points négatifs : Dollar stands for "squeezing-every-dollar-they-can." They upcharged me 300% the initial rental price before I knew what was happening - they added "complete" insurance coverage at $70/day (I had already pre-purchased collision insurance, and thought the teller was just confirming this); EZ-Pass that is charged no matter if you use it or not, and a bogus gas refill charge that penalizes you for refueling the car. I was able to return it at empty just to spite them, but only just barely. They do this at the counter so you can't read the fine print, when you're already anxious about your trip and trying to get on your way. Absolute scammers, but it's impressive how good they are at it. You think you're getting a deal and suddenly they have more than double your money. My advice is to ignore anything they try to add at the counter. They'll second-guess and gaslight you; don't fall for it. If you're patient, ask for full documentation on the insurance and have them read it to you at the counter. At least the car itself was clean, and ran well.

Avis laissé le févr. 2021

avis de
6,8

Points positifs : Car was clean and ready.

Points négatifs : They charged me $23 to use the EZ pass thats already in the car. They told me if I did not rent it I would be charged an additional $15 fee per toll. I feel this was a scam.

Avis laissé le févr. 2021

avis de
4,4

Points positifs : We had to wait over an hour to get the car. We got a smaller car than the one reserved. The car then had several technical problems.

Avis laissé le janv. 2021

avis de

10,0

Points négatifs : Nothing

Avis laissé le avr. 2021

avis de
10,0

Points positifs : Staff was friendly and efficient

Points négatifs : Nothing, highly recommend this car rental company

Avis laissé le avr. 2021

avis de
8,8

Points négatifs : Pick up took over an hour because there was only one employee helping the line, but otherwise a good experience!

Avis laissé le mars 2021

avis de

6,8

Points positifs : Car was clean and ready.

Points négatifs : They charged me $23 to use the EZ pass thats already in the car. They told me if I did not rent it I would be charged an additional $15 fee per toll. I feel this was a scam.

Avis laissé le févr. 2021

avis de

4,0

Points positifs : The one staff member May was very helpful. But that is where it stopped.

Points négatifs : I made a reservation in advance but the SUV I reserved was not there when I arrived. It then took 20 minutes to get ahold of someone to find the vehicle. Then took 20 minutes to clean the vehicle. On my return. There was no one to greet me or check me out.

Avis laissé le avr. 2021

avis de
4,4

Points positifs : The car I paid $40 a day extra for

Points négatifs : Not implementing a scamming technique by discounting an online reservation with manager's choice car and offering a truck.

Avis laissé le avr. 2021

avis de
5,2

Points négatifs : Fees for the car having dog hair? You clean the cars every time they’re returned. That’s nonsense. It wasn’t filthy just some tufts of dog hair. 150 fee is excessive

Avis laissé le avr. 2021

avis de
5,6

Points positifs : Friendly staff, great process.

Points négatifs : The car was really not clean on the inside with debris and dirt in the back seat. This was disappointing because it’s a scary time with Covid the least dollar should have done was make sure the car was clean.

Avis laissé le avr. 2021

avis de
6,0

Points positifs : Car was good. Got an upgrade.

Points négatifs : SO MANY HIDDEN FEES. Final cost turned out to be 3-4x of what I expected.

Avis laissé le mars 2021

avis de
6,4

Points positifs : Staff was great and very informative.

Points négatifs : I feel like there needs to be closer inspection on the cars. My rental was horrible in the rain. The windshield wipers/windshield weren’t working well. There was rain my entire 8 hour trip and the wipers weren’t working very well. Very dangerous and could have caused an accident.

Avis laissé le févr. 2021

avis de
4,8

Points positifs : The car was good, held up well

Points négatifs : Dollar stands for "squeezing-every-dollar-they-can." They upcharged me 300% the initial rental price before I knew what was happening - they added "complete" insurance coverage at $70/day (I had already pre-purchased collision insurance, and thought the teller was just confirming this); EZ-Pass that is charged no matter if you use it or not, and a bogus gas refill charge that penalizes you for refueling the car. I was able to return it at empty just to spite them, but only just barely. They do this at the counter so you can't read the fine print, when you're already anxious about your trip and trying to get on your way. Absolute scammers, but it's impressive how good they are at it. You think you're getting a deal and suddenly they have more than double your money. My advice is to ignore anything they try to add at the counter. They'll second-guess and gaslight you; don't fall for it. If you're patient, ask for full documentation on the insurance and have them read it to you at the counter. At least the car itself was clean, and ran well.

Avis laissé le févr. 2021

avis de
4,4

Points positifs : We had to wait over an hour to get the car. We got a smaller car than the one reserved. The car then had several technical problems.

Avis laissé le janv. 2021

avis de

Classé n°9

Payless

6,3 Bien (137 avis)

1 succursale à l’aéroport New York LaGuardia

╳

Payless avis

Agences

Payless

Succursales à l’aéroport New York LaGuardia

25 Bowery Bay Blvd

+1 718 446 0824

lundi	08:00 - 22:00
mardi	08:00 - 22:00
mercredi	08:00 - 22:00
jeudi	08:00 - 22:00
vendredi	08:00 - 22:00
samedi	08:00 - 22:00
dimanche	08:00 - 22:00

Tous les avis de Payless

Avis sur Payless à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

8,8

Points positifs : Pick-up and drop-off was a fairly simple process.

Points négatifs : When we received our car, the tire pressure light was on. We connected with an employee who filled the tires with air. When finished, the light was still on, but the employee said that "it's because the tires need some time to warm up" (it had snowed two days in a row previously). We had a car for a total of three days and two nights. The tire pressure light never turned off. I wish the employee had taken more care to look into the issue and/or escalate the matter so that we could receive a new car.

Avis laissé le févr. 2021

avis de
6,8

Points positifs : The car worked perfectly.

Points négatifs : Pick up took a very long time and delayed me about 40 minutes.

Avis laissé le oct. 2020

avis de
8,0

Points négatifs : The phone number did not function on Sunday evening when we needed it to answer a question about late drop off, and it was supposed to according to the contract.

Avis laissé le oct. 2020

avis de
9,2

Points positifs : Great car, easy drop off, very clean and appreciated the strict mask protocol and social distancing inside facility

Points négatifs : Long wait, under staffed for Labor Day weekend

Avis laissé le sept. 2020

avis de
8,0

Points négatifs : There was only one lady on the counter to serve lots of customer.

Avis laissé le sept. 2020

avis de
2,0

Points négatifs : I never received the car and my money was never refunded!

Avis laissé le août 2020

avis de
10,0

Points positifs : Picking up the car was easy the staff at Payless was very nice the car was super clean ran very smooth I didn’t even want to give up the car that’s how nice it was. The drop off was easy. Definitely recommend Payless to anyone thinking of using them I know this will not be my last time using there services.

Points négatifs : There could have been more staff working at the front desk when I went it was a long line outside with two people working the front desk there should be a line for people that is renting a car and for those that already rented and paid online instead of having to wait even though I paid online already other then that everything went smooth

Avis laissé le août 2020

avis de
5,2

Points positifs : There was a 2-hour line for the car pick-up (some people waited 3+) despite everyone in line having ordered online already. The line literally wrapped around the building. If you only have 2 people manning the counter, rent out fewer cars.

Avis laissé le août 2020

avis de
4,8

Points positifs : I loved the car. I had requested a compact car, was offered a larger vehicle for an uncharge and I declined. I was given a Kia Soul. I'm not sure if that is considered a compact car or not, but it was great.

Points négatifs : There is lots that could be done better. 1) the directions find the rental car location that was provided was incorrect due to construction in the area and needs to be updated. 2) The agent was less than polite when she asked me if I wanted insurance and I told her that I already had some. 3) The signage in the rental car parking area is only painted on the ground, and there are no directional signs to assist in finding the area that you should be looking. 4) The agent sent me to the wrong car and when I was exiting the location, the gate attendant said 'this is the wrong car' but didn't do anything to solve the issue, leaving me to have to repark the car and find someone who could help me. 5) In the center console of the car was an empty water bottle and a used face mask—is this representative of the cover-19 safety measures Payless is upholding?

Avis laissé le juil. 2020

avis de
2,0

Points positifs : Nothing...EVERYTHING WAS HORRIBLE!

Points négatifs : They shouldn’t say that they have a car for you but when you show up they tell you otherwise.

Avis laissé le juil. 2020

avis de
7,6

Points négatifs : Line was down at the time. Waited for more than an hour for pick up and still has to line up for drop off. Rest room not clean. More staff to assist widen line is down and more frequent checking of cleanliness of the restroom.

Avis laissé le juil. 2020

avis de
7,2

Points positifs : yes

Points négatifs : lower cost for one way rental

Avis laissé le juil. 2020

avis de

8,8

Points positifs : Pick-up and drop-off was a fairly simple process.

Points négatifs : When we received our car, the tire pressure light was on. We connected with an employee who filled the tires with air. When finished, the light was still on, but the employee said that "it's because the tires need some time to warm up" (it had snowed two days in a row previously). We had a car for a total of three days and two nights. The tire pressure light never turned off. I wish the employee had taken more care to look into the issue and/or escalate the matter so that we could receive a new car.

Avis laissé le févr. 2021

avis de
9,2

Points positifs : Great car, easy drop off, very clean and appreciated the strict mask protocol and social distancing inside facility

Points négatifs : Long wait, under staffed for Labor Day weekend

Avis laissé le sept. 2020

avis de
10,0

Points positifs : Picking up the car was easy the staff at Payless was very nice the car was super clean ran very smooth I didn’t even want to give up the car that’s how nice it was. The drop off was easy. Definitely recommend Payless to anyone thinking of using them I know this will not be my last time using there services.

Points négatifs : There could have been more staff working at the front desk when I went it was a long line outside with two people working the front desk there should be a line for people that is renting a car and for those that already rented and paid online instead of having to wait even though I paid online already other then that everything went smooth

Avis laissé le août 2020

avis de

6,8

Points positifs : The car worked perfectly.

Points négatifs : Pick up took a very long time and delayed me about 40 minutes.

Avis laissé le oct. 2020

avis de
8,0

Points négatifs : The phone number did not function on Sunday evening when we needed it to answer a question about late drop off, and it was supposed to according to the contract.

Avis laissé le oct. 2020

avis de
8,0

Points négatifs : There was only one lady on the counter to serve lots of customer.

Avis laissé le sept. 2020

avis de
7,6

Points négatifs : Line was down at the time. Waited for more than an hour for pick up and still has to line up for drop off. Rest room not clean. More staff to assist widen line is down and more frequent checking of cleanliness of the restroom.

Avis laissé le juil. 2020

avis de
7,2

Points positifs : yes

Points négatifs : lower cost for one way rental

Avis laissé le juil. 2020

avis de

2,0

Points négatifs : I never received the car and my money was never refunded!

Avis laissé le août 2020

avis de
5,2

Points positifs : There was a 2-hour line for the car pick-up (some people waited 3+) despite everyone in line having ordered online already. The line literally wrapped around the building. If you only have 2 people manning the counter, rent out fewer cars.

Avis laissé le août 2020

avis de
4,8

Points positifs : I loved the car. I had requested a compact car, was offered a larger vehicle for an uncharge and I declined. I was given a Kia Soul. I'm not sure if that is considered a compact car or not, but it was great.

Points négatifs : There is lots that could be done better. 1) the directions find the rental car location that was provided was incorrect due to construction in the area and needs to be updated. 2) The agent was less than polite when she asked me if I wanted insurance and I told her that I already had some. 3) The signage in the rental car parking area is only painted on the ground, and there are no directional signs to assist in finding the area that you should be looking. 4) The agent sent me to the wrong car and when I was exiting the location, the gate attendant said 'this is the wrong car' but didn't do anything to solve the issue, leaving me to have to repark the car and find someone who could help me. 5) In the center console of the car was an empty water bottle and a used face mask—is this representative of the cover-19 safety measures Payless is upholding?

Avis laissé le juil. 2020

avis de
2,0

Points positifs : Nothing...EVERYTHING WAS HORRIBLE!

Points négatifs : They shouldn’t say that they have a car for you but when you show up they tell you otherwise.

Avis laissé le juil. 2020

avis de

Classé n°10

Advantage

4,8 Correct (210 avis)

1 succursale à l’aéroport New York LaGuardia

╳

Advantage avis

Agences

Advantage

Succursales à l’aéroport New York LaGuardia

90-05 25th Ave

+1 718 424 8504

lundi	05:00 - 23:59
mardi	05:00 - 23:59
mercredi	05:00 - 23:59
jeudi	05:00 - 23:59
vendredi	05:00 - 23:59
samedi	05:00 - 23:59
dimanche	05:00 - 23:59

Tous les avis de Advantage

Avis sur Advantage à l’aéroport New York LaGuardia

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points positifs : Nothing

Points négatifs : Give people refunds when they refuse to re t them cars

Avis laissé le avr. 2019

avis de
6,8

Points négatifs : Friendly staff

Avis laissé le mars 2019

avis de
8,0

Points négatifs : The location was farther then I expected.

Avis laissé le mars 2019

avis de
10,0

Points positifs : Pick up and drop off was very easy. The price was fair and never changed. Vehicle was as described and clean. They even had a snow brush in the car as it is wintertime. I would definitely use them again.

Avis laissé le févr. 2019

avis de
10,0

Great customer service

Points positifs : Convenient service . And the woman behind the counter was awesome

Points négatifs : Nothing at all

Avis laissé le déc. 2018

avis de
5,2

Points positifs : The price was very affordable. Both drivers that picked me up or dropped me in lga were very nice and friendly.

Points négatifs : The ladies at the desk were disasters. They were busy playing with each other instead of assisting customers. I had to reminder them many time that I had to go. The lady that help helped to me said I had to upgrade because my car size was not available even though reserved ahead of time. Which I declined but she charged me aways for the upgrade. I spent over 30 mins to get my rental.

Avis laissé le nov. 2018

avis de
4,0

Points positifs : Car was pretty good

Points négatifs : The guy working the desk must have been in a super crappy mood.... Also, it should be stated somewhere that 21-24 yr olds are charged an additional $75. I googled before hand and read numerous places that said $25. Super lame it didn’t say $75 anywhere...I am a college student and can’t be randomly charged that much, super mad about that.

Avis laissé le nov. 2018

avis de
2,0

SCAM!

Points positifs : Nothing

Points négatifs : Upon arrival at the car rental agency, there was a long line of people who had been waiting hours to pick up a car. The rental lot was empty - there were no cars immediately available. The agency employees mentioned that every weekend this same problem occurs because 3rd party websites like priceline and kayak overbook. It was a disaster. I ended up canceling the reservation and leaving. My plans were ruined and I will never make this mistake again.

Avis laissé le oct. 2018

avis de
2,0

Ran out of cars!!!! Could not get to my destination!!

Points positifs : Not a single thing.

Points négatifs : Given the wrong rental car address to start. Upon arriving at the actual location, the place was disorganized and overbooked by extreme proportions. Almost everyone in the line had to leave because there were not enough cars! Couldn’t get to my final destination because rental agencies were either closed or so expensive to rent from day of. Still waiting to hear from customer service.

Avis laissé le oct. 2018

avis de
2,0

Points positifs : Nothing

Points négatifs : They overbooked and ran out of cars, resulting in an extended wait and eventual cancellation of the reservation. The communication and organization of the employees handling the crowd of people that amassed due to the company's poor booking policies made the situation much worse.

Avis laissé le oct. 2018

avis de
2,0

Points négatifs : Didn’t even get my car ..came there with my 2 year old, wanted to take him to the pumpkin patch ..we came there and there was like 15 people before us and no one was at the desk working..crazy! Of course I didn’t take my car, 2 year old cannot wait for that long ..advantage car rental ruined our day !!!

Avis laissé le oct. 2018

avis de
2,0

Worst car rental ever

Points positifs : Nothing

Points négatifs : Everything ! - there was no car available - 25 people in que waiting with no explanation - and when you vall customer service phone line - you get disconnected - horrible - never again advantage

Avis laissé le oct. 2018

avis de

10,0

Points positifs : Pick up and drop off was very easy. The price was fair and never changed. Vehicle was as described and clean. They even had a snow brush in the car as it is wintertime. I would definitely use them again.

Avis laissé le févr. 2019

avis de
10,0

Great customer service

Points positifs : Convenient service . And the woman behind the counter was awesome

Points négatifs : Nothing at all

Avis laissé le déc. 2018

avis de

6,8

Points négatifs : Friendly staff

Avis laissé le mars 2019

avis de
8,0

Points négatifs : The location was farther then I expected.

Avis laissé le mars 2019

avis de

2,0

Points positifs : Nothing

Points négatifs : Give people refunds when they refuse to re t them cars

Avis laissé le avr. 2019

avis de
5,2

Points positifs : The price was very affordable. Both drivers that picked me up or dropped me in lga were very nice and friendly.

Points négatifs : The ladies at the desk were disasters. They were busy playing with each other instead of assisting customers. I had to reminder them many time that I had to go. The lady that help helped to me said I had to upgrade because my car size was not available even though reserved ahead of time. Which I declined but she charged me aways for the upgrade. I spent over 30 mins to get my rental.

Avis laissé le nov. 2018

avis de
4,0

Points positifs : Car was pretty good

Points négatifs : The guy working the desk must have been in a super crappy mood.... Also, it should be stated somewhere that 21-24 yr olds are charged an additional $75. I googled before hand and read numerous places that said $25. Super lame it didn’t say $75 anywhere...I am a college student and can’t be randomly charged that much, super mad about that.

Avis laissé le nov. 2018

avis de
2,0

SCAM!

Points positifs : Nothing

Points négatifs : Upon arrival at the car rental agency, there was a long line of people who had been waiting hours to pick up a car. The rental lot was empty - there were no cars immediately available. The agency employees mentioned that every weekend this same problem occurs because 3rd party websites like priceline and kayak overbook. It was a disaster. I ended up canceling the reservation and leaving. My plans were ruined and I will never make this mistake again.

Avis laissé le oct. 2018

avis de
2,0

Ran out of cars!!!! Could not get to my destination!!

Points positifs : Not a single thing.

Points négatifs : Given the wrong rental car address to start. Upon arriving at the actual location, the place was disorganized and overbooked by extreme proportions. Almost everyone in the line had to leave because there were not enough cars! Couldn’t get to my final destination because rental agencies were either closed or so expensive to rent from day of. Still waiting to hear from customer service.

Avis laissé le oct. 2018

avis de
2,0

Points positifs : Nothing

Points négatifs : They overbooked and ran out of cars, resulting in an extended wait and eventual cancellation of the reservation. The communication and organization of the employees handling the crowd of people that amassed due to the company's poor booking policies made the situation much worse.

Avis laissé le oct. 2018

avis de
2,0

Points négatifs : Didn’t even get my car ..came there with my 2 year old, wanted to take him to the pumpkin patch ..we came there and there was like 15 people before us and no one was at the desk working..crazy! Of course I didn’t take my car, 2 year old cannot wait for that long ..advantage car rental ruined our day !!!

Avis laissé le oct. 2018

avis de
2,0

Worst car rental ever

Points positifs : Nothing

Points négatifs : Everything ! - there was no car available - 25 people in que waiting with no explanation - and when you vall customer service phone line - you get disconnected - horrible - never again advantage

Avis laissé le oct. 2018

avis de

Sunnycars

2 succursales à l’aéroport New York LaGuardia

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Agences

Sunnycars

Succursales à l’aéroport New York LaGuardia

83 34 23rd Avenue

9501 Ditmars Boulevard

Action

1 succursale à l’aéroport New York LaGuardia

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Agences

Action

Succursales à l’aéroport New York LaGuardia

37-10 114th Street

+1 646 650 2500

Advance Car And Truck Rental

1 succursale à l’aéroport New York LaGuardia

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Agences

Advance Car And Truck Rental

Succursales à l’aéroport New York LaGuardia

90-05 25th Ave, Flushing, Queens County, New York

+1 718 424 8504

Easirent

1 succursale à l’aéroport New York LaGuardia

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Agences

Easirent

Succursales à l’aéroport New York LaGuardia

La Guardia Airport

lundi	00:01 - 23:59
mardi	00:01 - 23:59
mercredi	00:01 - 23:59
jeudi	00:01 - 23:59
vendredi	00:01 - 23:59
samedi	00:01 - 23:59
dimanche

Empire Rent A Car

1 succursale à l’aéroport New York LaGuardia

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Agences

Empire Rent A Car

Succursales à l’aéroport New York LaGuardia

15-02 131 Street

+1 718 353 6848

Europcar

1 succursale à l’aéroport New York LaGuardia

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Agences

Europcar

Succursales à l’aéroport New York LaGuardia

90-05 25th Ave

+1 718 424 8504

keddy by Europcar

1 succursale à l’aéroport New York LaGuardia

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Agences

keddy by Europcar

Succursales à l’aéroport New York LaGuardia

90-05 25TH AVE, PROCEED TO THE ADVANTAGE SHUTTLEBUS, Jackson Heights

+1 718 424 8504

U-Save

1 succursale à l’aéroport New York LaGuardia