2.0
Hertz charged me a completely different rate than what I booked through Kayak. I ended up paying more with Kayak than if I had just booked it myself.Avis laissé le 18 juil. 2023
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2.0
Waited. Nearly an hour to be served at the counter. Then waited another hour for a car to be available. Shouldn’t have to wait two hours for a car when one is on time for the reservation.Avis laissé le 7 juil. 2023
avis de![kayak]()
8.0
Very smoothAvis laissé le 2 juil. 2023
avis de![kayak]()
2.0
There was mail in one tire One door was damaged they did not care to tell me had to keep filling air Did not even send me final invoiceAvis laissé le 1 juil. 2022
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10.0
The representatives I met w/in person were above & beyond. They know their job, & were absolutely wonderful to interact with. My one complaint was my vain attempts to get thru to a living individual via phone when I had a question that I could not find an answer to on the website. That will give me pause in future, knowing this. Incredibly frustrating.Avis laissé le 20 juin 2022
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2.0
They don’t give me a car because they charged me extra more than I had money on credit card. They also told me , after declared transaction that can’t use my credit card again. Me , and my pregnant wife came back to the home by metro train. Everything was terrible , we are really sad. And we can’t return money yet, I don’t know why…Avis laissé le 9 mai 2022
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2.0
Bad car. No options. Dirty vehicleAvis laissé le 6 avr. 2022
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10.0
Perfect experience.Avis laissé le 15 févr. 2022
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1.9
I prepaid for my rental. About a month prior to my rental date I had to cancel my rental. Hertz charged me $100 for the cancelation. I could understand that fee if I canceled less than a week before my rental date but my cancelation was way before that. Given the current dearth of rental car availability they should have no trouble re-renting the car. I could even understand a $25 cancelation fee but $100 is just a rip off. I will never rent from Hertz again because of it.Avis laissé le 22 sept. 2021
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1.9
I was charged a much different amount than what the contract and the customer service agent said I would. I never received a receipt once I dropped off the vehicle. The vehicle was absolutely filthy (gum stuck to carpet, vomit in window openings) and it also needed new windshield wipers which ended up being somewhat of a safety hazard due to rain.Avis laissé le 14 sept. 2021
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7.9
And overall good experience except this car smelled like cigarettes. I thought that you were not supposed to smoke in these cars????Avis laissé le 14 sept. 2021
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1.9
Kayak conveniently adjusted itself to show pickup at LaGuardia while I mentioned Newark as my pickup location, had to cancel that reservation to rebook one from Newark. Also, Kayak is middleman for another website, so what's the bleeping point? The lesson I learned was skip all the aggregator websites and go the actual company.Avis laissé le 4 sept. 2021
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