8.0
Staff was friendly, cost was high.Avis laissé le 29 juil. 2023
avis de![kayak]()
2.0
They didn’t have a car!Avis laissé le 26 juil. 2023
avis de![kayak]()
10.0
They tried to upsell me on the EZ Pass, at $27/day. I only went thru 3-4 tolls the whole week. I saved $230 by paying by mail!Avis laissé le 15 juil. 2023
avis de![kayak]()
2.0
Pickup was incredibly slow. One employee working incredibly slowly at the counter, bantering at a snail's place with a customer while there were many others waiting in line. Show some urgency and balance friendliness with expedited service.Avis laissé le 21 févr. 2023
avis de![kayak]()
6.0
Landed in Terminal B and there was no signage about how to get to rental car counter. There was no information in my booking confirmation email, either. It was simple once I figured out to go to Terminal A, but it took a while to figure that out.Avis laissé le 8 févr. 2023
avis de![kayak]()
2.0
I felt like I was being scammed. I paid via Priceline, but then got to Dollar car rental and received another bill. The pricing was not transparent, and I want a refund from both businesses.Avis laissé le 13 avr. 2022
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2.0
I was harassed to buy additional liability insurance and it was excessively offensive bordering too close to the edge of being unlawfully manipulative (I turned it down at the rental purchase and onsite 3 times). It was just so gross. It was very disappointing and unprofessional.Avis laissé le 23 févr. 2022
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2.0
Car was broken (1. ac/heating not working, 2. Windshield wipers not working. 3. Broken radio and 4. Loud vibration in the engine after going above 40 mph). Tried exchanging at 4 different dollar locations and no one would take the car. Tried calling and emailing customer service multiple times and nobody helped or answered back. Probably the worst rental car experience ever. First and Last with dollar. By no means rent with this company where they simply don’t care about the customer.Avis laissé le 3 janv. 2022
avis de![kayak]()
2.0
Will never use again was charged for stuff did not want equaling $150 extra!Avis laissé le 13 déc. 2021
avis de![kayak]()
1.9
The wait was long to rent and return the car, due to there not being enough personnel to help customers. There was an even longer wait @ LaGuardia for the shuttle bus. We waited for the shuttle for more than 30 minutes while the other rental car buses came every 5 - 10 minutes. It was also difficult to find the rental return near La Guardia. WalterAvis laissé le 6 oct. 2021
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1.9
The worst experience I ever had. It isn't just one bad employee; all of the staff is rude, slow, and have no desire to bring repeat business. Plus 70+ dollars of extra hidden fees. Absolute trash.Avis laissé le 5 sept. 2021
avis de![kayak]()
10.0
Great vehicle, very clean and quick service. Better rates than we saw at other places. Fast and convenient pickup and drop-off. We paid upfront but be aware that at pick-up you will be charged taxes and other small fees, so we actually went above our projected budget than what our online charge showed.Avis laissé le 6 juil. 2021
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