Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Great
Points positifs : Great car and excellent service in Zermatt
avis de
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4,4
co workers more important then cutomers
Points négatifs : employee didn't greet us when showing up wit pick up our reservation. was rude and didn't ask nicely for credit card or id. picked up cell phone call from co worker, talked to her for about 5 minutes. then hung up and proceeded to call someone else on the cell phone. waited 11 minutes for him to be done then proceeded with my reservation. i asked what car options i have with my reservation since i did see other cars in my class of rental. he then said you only get the versa and just got up and walked to the back door and disappeared. then came in the front door 3 minutes later with us just standing inside. came in said check your car see any damage and come back and let me know. rude. no thank you or have a great day, not even a bye. barely made eye contact also. did not feel important or valued as a customer and will never rent from hertz or kayak again.
avis de
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10,0
Points positifs : Quick. Convenient. Friendly..Good value - even for fuel.
Points négatifs : Prices fluctuate so much, you can't count on a deal. You have to find it.
avis de
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6,8
Points négatifs : It showed that drop off would be in Zermatt. But Zermatt doesn't allow cars at all. The drop off was at Tasch and than you take a train into Zermatt. So I had to drop off the car a day early and didn't get a refund for the one day. Also there was a drop off charge, but the office was open.
avis de
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6,8
Points positifs : The vehicle was a smooth ride with a few unexpected bells and whistles such as a backup camera, lane departure warning, collision warning and sport mode. Both the pick-up and drop-off were rather time efficient and the staff was friendly.
Points négatifs : Before driving the vehicle off the lot I noticed the Maintenance Service Soon warning indicator came on and was told not to worry about it. This was a bit annoying because I had to disregard the warning every time I started the vehicle. On the second day the Low Tire Pressure warning indicator came on. Upon contacting the rental place, I was notified that I could take the vehicle in to have it checked out. If it was determined that the tire could be repaired I would be charged $25. If it was not repairable I would be charged the replacement value. After asking the rental place if I could take care of it myself, I took it to America's Tire in case I did have a flat tire (they fix flats for free). It was determined that all four tires were between 9 to 11 psi below the recommended psi. These two concerns should have been taken care of prior to renting it out so that the customer can enjoy a stress free experience. The rental location was a bit tricky to find (used both Waze and Maps apps) and you can't make a left turn to the place. You have to make a left turn on a traffic light before, turn right into a parking lot and follow it around. Lastly, after returning the vehicle I noticed that the mileage on the receipt had an additional 5,000 of usage which I didn't think much of it since I had unlimited miles but maybe the staff member was going to use it for personal use since the mileage has already been accounted for.
avis de
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2,0
Horrible
Points positifs : Don't ever rent from this location!!!!! Unprofessional, lazy, unresponsive.....these guys are schmucks! Overweight potheads
Points négatifs : I will never rent a car from hertz again!
avis de
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10,0
Génial
Points positifs : Super et excellent service de Zermatt.
avis de
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10,0
Points positifs : Rapide. Pratique. Chaleureux, bon rapport qualité-prix, même pour le carburant.
Points négatifs : Les prix varient énormément, on ne peut pas compter sur une bonne affaire. Vous devez la trouver.
avis de
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2,0
Horrible
Points positifs : N'allez jamais à louer cet endroit !!!!! Pas de manière très professionnelle, paresseux ... pas ces gars sont schmucks ! Excédent esprits
Points négatifs : Je ne reviendrai jamais louez une voiture chez Hertz !
avis de
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10,0
Great
Points positifs : Great car and excellent service in Zermatt
avis de
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10,0
Points positifs : Quick. Convenient. Friendly..Good value - even for fuel.
Points négatifs : Prices fluctuate so much, you can't count on a deal. You have to find it.
avis de
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10,0
Génial
Points positifs : Super et excellent service de Zermatt.
avis de
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10,0
Points positifs : Rapide. Pratique. Chaleureux, bon rapport qualité-prix, même pour le carburant.
Points négatifs : Les prix varient énormément, on ne peut pas compter sur une bonne affaire. Vous devez la trouver.
avis de
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6,8
Points négatifs : It showed that drop off would be in Zermatt. But Zermatt doesn't allow cars at all. The drop off was at Tasch and than you take a train into Zermatt. So I had to drop off the car a day early and didn't get a refund for the one day. Also there was a drop off charge, but the office was open.
avis de
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6,8
Points positifs : The vehicle was a smooth ride with a few unexpected bells and whistles such as a backup camera, lane departure warning, collision warning and sport mode. Both the pick-up and drop-off were rather time efficient and the staff was friendly.
Points négatifs : Before driving the vehicle off the lot I noticed the Maintenance Service Soon warning indicator came on and was told not to worry about it. This was a bit annoying because I had to disregard the warning every time I started the vehicle. On the second day the Low Tire Pressure warning indicator came on. Upon contacting the rental place, I was notified that I could take the vehicle in to have it checked out. If it was determined that the tire could be repaired I would be charged $25. If it was not repairable I would be charged the replacement value. After asking the rental place if I could take care of it myself, I took it to America's Tire in case I did have a flat tire (they fix flats for free). It was determined that all four tires were between 9 to 11 psi below the recommended psi. These two concerns should have been taken care of prior to renting it out so that the customer can enjoy a stress free experience. The rental location was a bit tricky to find (used both Waze and Maps apps) and you can't make a left turn to the place. You have to make a left turn on a traffic light before, turn right into a parking lot and follow it around. Lastly, after returning the vehicle I noticed that the mileage on the receipt had an additional 5,000 of usage which I didn't think much of it since I had unlimited miles but maybe the staff member was going to use it for personal use since the mileage has already been accounted for.
avis de
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4,4
co workers more important then cutomers
Points négatifs : employee didn't greet us when showing up wit pick up our reservation. was rude and didn't ask nicely for credit card or id. picked up cell phone call from co worker, talked to her for about 5 minutes. then hung up and proceeded to call someone else on the cell phone. waited 11 minutes for him to be done then proceeded with my reservation. i asked what car options i have with my reservation since i did see other cars in my class of rental. he then said you only get the versa and just got up and walked to the back door and disappeared. then came in the front door 3 minutes later with us just standing inside. came in said check your car see any damage and come back and let me know. rude. no thank you or have a great day, not even a bye. barely made eye contact also. did not feel important or valued as a customer and will never rent from hertz or kayak again.
avis de
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2,0
Horrible
Points positifs : Don't ever rent from this location!!!!! Unprofessional, lazy, unresponsive.....these guys are schmucks! Overweight potheads
Points négatifs : I will never rent a car from hertz again!
avis de
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2,0
Horrible
Points positifs : N'allez jamais à louer cet endroit !!!!! Pas de manière très professionnelle, paresseux ... pas ces gars sont schmucks ! Excédent esprits
Points négatifs : Je ne reviendrai jamais louez une voiture chez Hertz !
avis de
