Points positifs : Pick up was quick and easy.
Points négatifs : It was closed so I dropped the car at another location.
Points positifs : La prise en charge a été rapide et facile.
Points négatifs : C'était fermée, si j'avais déposé la voiture à une autre adresse.
Points négatifs : There was too many hidden charges that i did not know about.
Points positifs : Very professional service! Things sometimes don’t go the way you plan, but they offered solutions/ help at every step.
Points négatifs : There was no car available, drove all the way to the rental location for nothing.
Points négatifs : the location is no longer in business and there was no communication to alert me that the vehicles were not available at this location
Points positifs : Service was good
Points négatifs : Car selection was not good. Reserved a premium to be comfortable on a road trip and was offered a sports car or an Compact suv. neither of which are comfortable on rough GA highways.
Ridiculous. Almost missed my vacation
Points positifs : It was ridiculous trying to find a car, but enterprise pulled through (even though I was super late)
Points négatifs : Enterprise "ran out of cars" so even though I had a reservation, they couldn't find a car for us until 4 hours after our reservation. Apparently, using a third party booking company (mine was priceline) they don't guarantee your car. Which is ridiculous because when making a reservation, it should be reserved no matter what
Recent Rental Experience
Points positifs : Location convenient to shop that I was getting the vehicle serviced.
Points négatifs : Should have scheduled a time to be picked-up in the morning. Ended up walking to the rental office because of wait time (my fault but will plan accordingly in the future).
Did not honor reservation
Points négatifs : Did not honor reservation. Missed thanksgiving with family.
Points négatifs : Did not honor my reservation at the first location. Did not help me locate alternate. Car got flat tire
Anthony is highly professional and efficient. I will be back!
Points positifs : I was there on a busy Saturday, Anthony was alone answering the phones and assisting customers in such a professional, friendly way that I did not mind waiting one bit. This is the place for me and anyone else i know that may need a rental.
Points négatifs : Nothing.....The whole process was great!
Fast accurate,and one of the best deals
Points positifs : How fast I was able to make reservations. My wife was trying all weekend (since previous Friday) when Monday came I decided to try myself and was able to make one with Kayak within minutes. Because all the other ones were cancelled I called enterprise to verify my reservations and they had someone at my hokme to pick me up within an hour. Not to mention the price was the best deal we found. Couldn't ask for more. Thanks
Points positifs : Service was exemplary.
Very easy pick up and drop off.
Excellent car.
Points négatifs : Nothing.
Points positifs : Very professional service! Things sometimes don’t go the way you plan, but they offered solutions/ help at every step.
Recent Rental Experience
Points positifs : Location convenient to shop that I was getting the vehicle serviced.
Points négatifs : Should have scheduled a time to be picked-up in the morning. Ended up walking to the rental office because of wait time (my fault but will plan accordingly in the future).
Anthony is highly professional and efficient. I will be back!
Points positifs : I was there on a busy Saturday, Anthony was alone answering the phones and assisting customers in such a professional, friendly way that I did not mind waiting one bit. This is the place for me and anyone else i know that may need a rental.
Points négatifs : Nothing.....The whole process was great!
Fast accurate,and one of the best deals
Points positifs : How fast I was able to make reservations. My wife was trying all weekend (since previous Friday) when Monday came I decided to try myself and was able to make one with Kayak within minutes. Because all the other ones were cancelled I called enterprise to verify my reservations and they had someone at my hokme to pick me up within an hour. Not to mention the price was the best deal we found. Couldn't ask for more. Thanks
Points positifs : Service was exemplary.
Very easy pick up and drop off.
Excellent car.
Points négatifs : Nothing.
Points négatifs : There was too many hidden charges that i did not know about.
Points négatifs : There was no car available, drove all the way to the rental location for nothing.
Points négatifs : the location is no longer in business and there was no communication to alert me that the vehicles were not available at this location
Ridiculous. Almost missed my vacation
Points positifs : It was ridiculous trying to find a car, but enterprise pulled through (even though I was super late)
Points négatifs : Enterprise "ran out of cars" so even though I had a reservation, they couldn't find a car for us until 4 hours after our reservation. Apparently, using a third party booking company (mine was priceline) they don't guarantee your car. Which is ridiculous because when making a reservation, it should be reserved no matter what
Did not honor reservation
Points négatifs : Did not honor reservation. Missed thanksgiving with family.
Points négatifs : Did not honor my reservation at the first location. Did not help me locate alternate. Car got flat tire
Points positifs : Car was comfortable. No hassle at pick up. Car drove well. The employee at pick up was very sweet and helpful. Easy to get to pick up location.
Points négatifs : Interior of car smelled awful and never really got better. No other option for stereo besides boring and one dimensional XM radio. Really would've appreciated being able to plug my device in without having to download app. When I droppped off the car there ended up being hidden fees and charges during the rental that I was not informed of until after my card was charged. I was also charged for extra rental hours even though I brought the car back on the date I was supposed to before the location closed. The car also had terrible gas mileage and I was forced to spend a lot more on gas than I should have. All in all it was a shady and unprofessional experience. At least now I know to stay away from Thrifty locations. The employee I dealt with at drop off was rude as well.
Meh
Points positifs : Late to show up for two customers to pick up cars. The car initially offered was small. Got a larger Hyundai but not cleaned, particularly windows. It worked well enough until I replaced a wrecked car.
Points négatifs : Waiting for service and dirty windows.
Return and check out was quick and painless
Points positifs : The car return was effortless and easy to do.
La piscine est bof
Points positifs : Départ tardif pour arriver à deux clients pour aller chercher une voiture. La location de voiture au départ nous a offert était tout petit. Nous avons eu une plus grande Hyundai mais pas nettoyée, en particulier des fenêtres. Il fonctionnait assez bien jusqu'au jour où j'ai remplacé la voiture ruinée.
Points négatifs : J'attendais d'être servi et aux fenêtres sales.
Le retour et la prise en charge ont été rapides et
Points positifs : Le retour de la voiture était sans effort et facile à réaliser
Meh
Points positifs : Late to show up for two customers to pick up cars. The car initially offered was small. Got a larger Hyundai but not cleaned, particularly windows. It worked well enough until I replaced a wrecked car.
Points négatifs : Waiting for service and dirty windows.
La piscine est bof
Points positifs : Départ tardif pour arriver à deux clients pour aller chercher une voiture. La location de voiture au départ nous a offert était tout petit. Nous avons eu une plus grande Hyundai mais pas nettoyée, en particulier des fenêtres. Il fonctionnait assez bien jusqu'au jour où j'ai remplacé la voiture ruinée.
Points négatifs : J'attendais d'être servi et aux fenêtres sales.
Nice deal on a van
Points positifs : We got a brand new Dodge Caravan van for our rental, and the price was reasonable. The sound system worked great and hookup to our smart phones (for navigation, tunes etc) went smoothly. Also had nice safety features.
Points négatifs : It was a bit slow checking the car back in but not too bad.
Points positifs : professional staff
car cleanliness
reasonable cost of rental
Not what I was quoted!!!
Points positifs : The car I was giving drove ok. Not really a fan of Ford cars.
Points négatifs :
The price I was quoted and guaranteed online under the Kayak website turned out to be much, much more in price when I got to the budget location. Not something you what to here/learned when you're on a financial budget. Then I was giving a clipboard with my paper work to do my own inspection of the car without a attendant/employee present. And finally was told because I used a debit card I needed a pay stub, utility bill, or bank statement in order to rent the car. Not something people walk around in their purse with everyday. Wasn't told this online either. Will go back to Enterprise Rental.
Points positifs : Glad I arrived when I did, they were running short on cars even with reservations.
Points négatifs : Did not tell me there was an additional $80 deposit to hold on my card..
Super Experience at the Last Minute
Points positifs : Decided to check out Kayak for a last minute car rental and found the best possible deal. Great price and great selections made this a positive experience all the way around.
Points positifs : Personnel très professionnel
La voiture
Trop cher, le top de location
Nice deal on a van
Points positifs : We got a brand new Dodge Caravan van for our rental, and the price was reasonable. The sound system worked great and hookup to our smart phones (for navigation, tunes etc) went smoothly. Also had nice safety features.
Points négatifs : It was a bit slow checking the car back in but not too bad.
Points positifs : professional staff
car cleanliness
reasonable cost of rental
Points positifs : Glad I arrived when I did, they were running short on cars even with reservations.
Points négatifs : Did not tell me there was an additional $80 deposit to hold on my card..
Super Experience at the Last Minute
Points positifs : Decided to check out Kayak for a last minute car rental and found the best possible deal. Great price and great selections made this a positive experience all the way around.
Points positifs : Personnel très professionnel
La voiture
Trop cher, le top de location
Upgrade
Points positifs : When I picked upmy car, they were friendly and quick. I received an upgrade from a standard sedan to a luxury sedan because the car I had requested to rent was not suitable for rent.
Points positifs : Ease of pick up and drop off.
Points négatifs : Very few vehicles to choose from.
Horrible location
Points positifs : One employee, I believe Danielle was her name?
Points négatifs : I arrived at the location, only to be told there were no cars available and maybe there would be one in an hour. The very unapologetic and unhelpful employee did nothing to soothe my concern. He didn't offer any suggestions on how I could change things to accommodate their mistake. I was basically SOL. When I called about in about 30/45 minutes to check on the status of my refund, I was told all reservations had been pushed to the next day. I told them that didn't work for me since I was leaving in the morning. They finally accommodated me with a vehicle that smelled bad, didn't seem to run properly and seemed like the alignment was off. In summary, maybe the entire Hertz company isn't bad, but corporate should take a hard look at this location and how it is run!!!
Points négatifs : I did not rent the car due to not having a credit card. Still looking for refund because I did not use the car
Points positifs : good gas millage
Points négatifs : Tires were bad, car was not driving good and could be cleaner. Pick up took forever.
Points négatifs :
They dont accept debit card and nobody didnt tell it to me!!!
And not pick up car, no my rental money back
Points positifs : The location is very crowded, and the signage at the facility could use some work so that newcomers understand where to go and what to do with their personal vehicles. The staff was effective, but they could certainly use some training on how to make the customer feel a little more welcome.
Didn't have the vehicline I rented 6 days in advan
Points positifs : One gentlemen was very kind in trying to help me find another vehicle.
Points négatifs : I was told by an employee that "Presidentical" members get priority and all vehicles were gone. This would have been fine; however, my name was on a clipboard, they knew I was coming, I could have and should have been notified prior. Then I was told to call surrounding Hertz locations, this gentlemen did nothing to help. I was not helped until another employee came in and saw that I was clearly upset.
Points positifs : Il y a de la prise en charge et dépôt en retour.
Points négatifs : Très peu de places.
Points positifs : Bon service millage
Points négatifs : Des pneus n'étaient pas bien, car c'était pas conduire bien et pourrait être plus propre. La prise en charge a pris une éternité.
Points négatifs : Ils n'acceptent votre carte et personne ne vous dit pas la peine pour moi !
Et ce n'était pas en voiture, il n'y a pas de voitures mon argent
Upgrade
Points positifs : When I picked upmy car, they were friendly and quick. I received an upgrade from a standard sedan to a luxury sedan because the car I had requested to rent was not suitable for rent.
Points positifs : Ease of pick up and drop off.
Points négatifs : Very few vehicles to choose from.
Points positifs : Il y a de la prise en charge et dépôt en retour.
Points négatifs : Très peu de places.
Horrible location
Points positifs : One employee, I believe Danielle was her name?
Points négatifs : I arrived at the location, only to be told there were no cars available and maybe there would be one in an hour. The very unapologetic and unhelpful employee did nothing to soothe my concern. He didn't offer any suggestions on how I could change things to accommodate their mistake. I was basically SOL. When I called about in about 30/45 minutes to check on the status of my refund, I was told all reservations had been pushed to the next day. I told them that didn't work for me since I was leaving in the morning. They finally accommodated me with a vehicle that smelled bad, didn't seem to run properly and seemed like the alignment was off. In summary, maybe the entire Hertz company isn't bad, but corporate should take a hard look at this location and how it is run!!!
Points négatifs : I did not rent the car due to not having a credit card. Still looking for refund because I did not use the car
Points positifs : good gas millage
Points négatifs : Tires were bad, car was not driving good and could be cleaner. Pick up took forever.
Points négatifs :
They dont accept debit card and nobody didnt tell it to me!!!
And not pick up car, no my rental money back
Didn't have the vehicline I rented 6 days in advan
Points positifs : One gentlemen was very kind in trying to help me find another vehicle.
Points négatifs : I was told by an employee that "Presidentical" members get priority and all vehicles were gone. This would have been fine; however, my name was on a clipboard, they knew I was coming, I could have and should have been notified prior. Then I was told to call surrounding Hertz locations, this gentlemen did nothing to help. I was not helped until another employee came in and saw that I was clearly upset.
Points positifs : Bon service millage
Points négatifs : Des pneus n'étaient pas bien, car c'était pas conduire bien et pourrait être plus propre. La prise en charge a pris une éternité.
Points négatifs : Ils n'acceptent votre carte et personne ne vous dit pas la peine pour moi !
Et ce n'était pas en voiture, il n'y a pas de voitures mon argent
Wrong type of Reservation
Points négatifs : It was a horrible occasion.
I made this reservation on December 6, for a full size car and to be pickup on December 22.
In the morning of the pickup day, I called the rental location to make sure that they had my car.
After 15 mnts of waiting, since at first my reservation could not be found, they told me that since I made reservation using a third party - Kayak my reservation was for whatever car they have available.
They offered me a compact car, which could fit my necessity.
I had to go to other company (Avis) and get exactly what a needed. Even though I had to pay more for it.
Points négatifs : Car was not on a full tank, and was dirty.
Points positifs : Great car cheap rates
Points négatifs : Voiture n'a pas sur un réservoir plein, et était sale.
Points positifs : Super location prix bon marché
Agence de location de voitures à Hartsfield-Jackson : Europcar.
Agences de location de voitures offrant un service de navette à partir de Hartsfield-Jackson : Sixt, Alamo, National, Avis et Europcar.
Découvrez notre carte de location de voiture pour trouver les meilleures voitures à proximité.
