Avis des clients
Note globale
5,8 Correct
Basé sur 65 avis
Note générale
5,7
Propreté
5,8
Confort
6,2
Prise en charge/Retour
5,0
Rapport qualité/prix
6,1
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Voitures de location à South San Francisco - Avis et annuaire des agences
Hertz
Avis sur Hertz
Agences
╳
Hertz
Agences à South San Francisco
177 S. Airport Blvd.
+1 650 624 6391
- 5.3
- 6.7
- 6.4
- 4.4
- 5.8
Avis récents
10,0 Excellent
2 juin 2017
Points négatifs : Manque d'information précise sur le paiement des droits de passage sur les ponts (ex Golden State Bridge).
Advantage
Avis sur Advantage
Agences
╳
Advantage
Agences à South San Francisco
323 S Canal St
+1 650 343 3052
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,8
No concept of customer service
Points positifs : Cheap rental....but you get what you pay for.
Points négatifs : Dirty car. No windshield fluid. Terrible blown out speakers. Only one door lock so I had to manually unlock the other doors from the inside. Long process to pick up the car. Was going to return the car and get another one but was told there weren't any available for an hour.
avis de
-
9,6
Points négatifs : Long ride to and from airport. Roger helped us get back to the airport and was very professional.
avis de
-
8,0
Points positifs : Good service, friendly. Good value, but have to overlook offsite location
Points négatifs : Wasn't actually at the airport rental center, requires a separate bus shuttle ride to their remote location, adding 15 minutes on top of the 15-20 minute access within the airport.
avis de
-
7,6
Points positifs : price, car was as billed and expected, check in was quick
Points négatifs : car pick up center was a little far from the airport
avis de
-
5,2
Points négatifs : Wasn't at airport like noted in advertisement, called and asked for 4 wheel drive they said okay. When I got there they gave me hard time. Then charged me more, agreement was for $271 ended up paying $472. Won't use again!!!!
avis de
-
5,2
Know what to expect. Less convenient but less expensive ~
Points positifs : Affordable. Reliable roomy car. No hidden charges.
Points négatifs : This is not at the airport. We wouldn't fit on first shuttle, so waited 20 mins for second. Takes 15 mins to get to the interesting shed where Advantage is. Line took about 20 mins to get our keys/car. They WILL hold a $200 deposit in addition to cost of rental. Car wasn't filthy, but wasn't clean, i.e. crumbs. Had no problems and happy with value. Just wish we'd known to plan the extra time into it. And the place looks questionable, but knowing what to expect, I'd use again if price was right.
avis de
-
4,4
Points positifs : Car was clean.
Points négatifs : Not worth saving $50 to use this company. Worth it to spend slightly more to avoid using this company. Location site was off airport property, it took 20+ mins for the van to pick us up to take us to car lot (then a 5-10 mins drive). Clerk working was not very friendly, didn't help with questions we asked, seemed to just want the crowd to go away and be left alone.
avis de
-
6,0
Way off site
Points positifs : They positive thing about being so far from the airport was that there was no line.
Points négatifs : Way off site.
avis de
-
3,2
The car that I was originally was in very poor con
Points positifs : No a whole lot.
Points négatifs : Rental auto condition. Rental agency location. Difficulty in getting to/from agency location.
avis de
-
2,8
BULLET HOLES!!!
Points négatifs : They gave me a vehicle with a large BULLET HOLE from a GUNSHOT in the side of the passenger door. Who in the world rents out vehicles that have been shot up?!?! How embarrassing to drive around in and pickup clients and coworkers!
avis de
-
5,2
Points positifs : Staff at pick up very nice and efficient
Points négatifs : Staff checking the car in were discourteous and intentionally slow. The car was not clean and the windows so dirty as to make them hard to see out of
avis de
-
2,0
Never, ever use Advantage
Points négatifs : After waiting for ages for the van, I finally got to the SFO airport office to find a riot zone. No cars were available, and half a dozen families were waiting for cars to be returned. Two overwhelmed and powerless employees were unable to provide any useful information as to how much time we might have to wait. We gave up and went back to the terminal to hire from Entreprise - at half the cost! We got lucky to find an alternative, and our family vacation could have been ruined by Advantage. This is a fly by night operation, avoid them at all cost.
avis de
-
8,0
Points positifs : Good service, friendly. Good value, but have to overlook offsite location
Points négatifs : Wasn't actually at the airport rental center, requires a separate bus shuttle ride to their remote location, adding 15 minutes on top of the 15-20 minute access within the airport.
avis de
-
7,6
Points positifs : price, car was as billed and expected, check in was quick
Points négatifs : car pick up center was a little far from the airport
avis de
-
2,8
No concept of customer service
Points positifs : Cheap rental....but you get what you pay for.
Points négatifs : Dirty car. No windshield fluid. Terrible blown out speakers. Only one door lock so I had to manually unlock the other doors from the inside. Long process to pick up the car. Was going to return the car and get another one but was told there weren't any available for an hour.
avis de
-
5,2
Points négatifs : Wasn't at airport like noted in advertisement, called and asked for 4 wheel drive they said okay. When I got there they gave me hard time. Then charged me more, agreement was for $271 ended up paying $472. Won't use again!!!!
avis de
-
5,2
Know what to expect. Less convenient but less expensive ~
Points positifs : Affordable. Reliable roomy car. No hidden charges.
Points négatifs : This is not at the airport. We wouldn't fit on first shuttle, so waited 20 mins for second. Takes 15 mins to get to the interesting shed where Advantage is. Line took about 20 mins to get our keys/car. They WILL hold a $200 deposit in addition to cost of rental. Car wasn't filthy, but wasn't clean, i.e. crumbs. Had no problems and happy with value. Just wish we'd known to plan the extra time into it. And the place looks questionable, but knowing what to expect, I'd use again if price was right.
avis de
-
4,4
Points positifs : Car was clean.
Points négatifs : Not worth saving $50 to use this company. Worth it to spend slightly more to avoid using this company. Location site was off airport property, it took 20+ mins for the van to pick us up to take us to car lot (then a 5-10 mins drive). Clerk working was not very friendly, didn't help with questions we asked, seemed to just want the crowd to go away and be left alone.
avis de
-
6,0
Way off site
Points positifs : They positive thing about being so far from the airport was that there was no line.
Points négatifs : Way off site.
avis de
-
3,2
The car that I was originally was in very poor con
Points positifs : No a whole lot.
Points négatifs : Rental auto condition. Rental agency location. Difficulty in getting to/from agency location.
avis de
-
2,8
BULLET HOLES!!!
Points négatifs : They gave me a vehicle with a large BULLET HOLE from a GUNSHOT in the side of the passenger door. Who in the world rents out vehicles that have been shot up?!?! How embarrassing to drive around in and pickup clients and coworkers!
avis de
-
5,2
Points positifs : Staff at pick up very nice and efficient
Points négatifs : Staff checking the car in were discourteous and intentionally slow. The car was not clean and the windows so dirty as to make them hard to see out of
avis de
-
2,0
Never, ever use Advantage
Points négatifs : After waiting for ages for the van, I finally got to the SFO airport office to find a riot zone. No cars were available, and half a dozen families were waiting for cars to be returned. Two overwhelmed and powerless employees were unable to provide any useful information as to how much time we might have to wait. We gave up and went back to the terminal to hire from Entreprise - at half the cost! We got lucky to find an alternative, and our family vacation could have been ruined by Advantage. This is a fly by night operation, avoid them at all cost.
avis de
Avis
Avis sur Avis
Agences
╳
Avis
Agences à South San Francisco
230 Harbor Way
+1 650 588 5585
Avis des clients
Note globale
8,5 Excellent
Basé sur 10 avis
Note générale
8,2
Propreté
9,0
Confort
8,8
Prise en charge/Retour
8,0
Rapport qualité/prix
8,4
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
8,0
Points positifs : Savings over airport pick-up
Points négatifs : A bit hard to find without Sat-Nav
avis de
-
10,0
Points positifs : the price for picking up off the airport was significantly better.. super close by.. $20 cab ride to save hundreds of dollars
avis de
-
8,0
Avis was great to rent with!
Points positifs : Nice car, clean, drove well. Plenty of trunk space. Only problem was getting the gas cap to open and same problem with the trunk. Otherwise couldn't have been happier!
avis de
-
10,0
TOP
Points positifs : Great service all the way through!
Points négatifs : Everything was great!
avis de
-
5,6
Charged for gas even though the tank was full
Points positifs : The car was clean, gas efficient and reliable.
Points négatifs : Expensive to rent, plus I was charged $90 extra for gas charges even though I had filled the tank before drop off. It took two weeks to get the credit back on my account after providing backup for the the gas purchase and waiting for the manager to get back to me on the charges.
avis de
-
8,4
Points positifs : Able to upgrade to better car.
Points négatifs : Location-no shuttle from airport.
avis de
-
4,8
Wrong location double the price
Points positifs : When is search for a car for my trip to San Francisco and typed in SFO as the city I was surprised to find when I landed that the pickup was not at SFO was not reachable by Bart or the air-train. My only option would be to take a cab for probably $20 each Direction not to mention they'd be annoyed and having such a short trip after they'd waited in line. The price quoted was $78 total for 2 days which is great. But because I had to basically rebook it to get a car to and from SFO the rate was more than 130 and with all of the extra airport taxes AirTrain tax in tourist tax it was over $200. Unlike the inclusive quote that I be given for the other location. The manager was helpful and got it down as low as she could but this is far more expensive then the kayak price I was quoted
Points négatifs : See above
avis de
-
8,0
Points positifs : Considérable sur 'ramassage' à l'aéroport
Points négatifs : Un peu difficile à trouver sans GPS
avis de
-
10,0
Points positifs : Le prix pour prendre la voiture en dehors de airport était bien plus bas... vraiment proche. 20$ En taxi pour économiser des centaines de dollars
avis de
-
10,0
Top
Points positifs : Super service aux !
Points négatifs : Tout était génial !
avis de
-
8,4
Points positifs : Possibilité d'obtenir un surclassement dans de meilleurs hôtels.
Points négatifs : Bien situé, il n'y a pas de navette vers l'aéroport.
avis de
-
10,0
Points positifs : the price for picking up off the airport was significantly better.. super close by.. $20 cab ride to save hundreds of dollars
avis de
-
10,0
TOP
Points positifs : Great service all the way through!
Points négatifs : Everything was great!
avis de
-
10,0
Points positifs : Le prix pour prendre la voiture en dehors de airport était bien plus bas... vraiment proche. 20$ En taxi pour économiser des centaines de dollars
avis de
-
10,0
Top
Points positifs : Super service aux !
Points négatifs : Tout était génial !
avis de
-
8,0
Points positifs : Savings over airport pick-up
Points négatifs : A bit hard to find without Sat-Nav
avis de
-
8,0
Avis was great to rent with!
Points positifs : Nice car, clean, drove well. Plenty of trunk space. Only problem was getting the gas cap to open and same problem with the trunk. Otherwise couldn't have been happier!
avis de
-
8,4
Points positifs : Able to upgrade to better car.
Points négatifs : Location-no shuttle from airport.
avis de
-
8,0
Points positifs : Considérable sur 'ramassage' à l'aéroport
Points négatifs : Un peu difficile à trouver sans GPS
avis de
-
8,4
Points positifs : Possibilité d'obtenir un surclassement dans de meilleurs hôtels.
Points négatifs : Bien situé, il n'y a pas de navette vers l'aéroport.
avis de
-
5,6
Charged for gas even though the tank was full
Points positifs : The car was clean, gas efficient and reliable.
Points négatifs : Expensive to rent, plus I was charged $90 extra for gas charges even though I had filled the tank before drop off. It took two weeks to get the credit back on my account after providing backup for the the gas purchase and waiting for the manager to get back to me on the charges.
avis de
-
4,8
Wrong location double the price
Points positifs : When is search for a car for my trip to San Francisco and typed in SFO as the city I was surprised to find when I landed that the pickup was not at SFO was not reachable by Bart or the air-train. My only option would be to take a cab for probably $20 each Direction not to mention they'd be annoyed and having such a short trip after they'd waited in line. The price quoted was $78 total for 2 days which is great. But because I had to basically rebook it to get a car to and from SFO the rate was more than 130 and with all of the extra airport taxes AirTrain tax in tourist tax it was over $200. Unlike the inclusive quote that I be given for the other location. The manager was helpful and got it down as low as she could but this is far more expensive then the kayak price I was quoted
Points négatifs : See above
avis de
Agences
╳
Budget
Agences à South San Francisco
230 Harbor Way
+1 650 837 9095
Agences
╳
Dollar
Agences à South San Francisco
177 South Airport Blvd
(650) 624-6391
Agences
╳
Enterprise
Agences à South San Francisco
1430 San Mateo Ave
+1 650 246 1450
E-Z Rent-A-Car
Avis sur E-Z Rent-A-Car
Agences
╳
E-Z Rent-A-Car
Agences à South San Francisco
323 S Canal St
+1 650 343 3052
Avis des clients
Note globale
6,2 Bien
Basé sur 68 avis
Note générale
6,1
Propreté
6,2
Confort
6,7
Prise en charge/Retour
5,3
Rapport qualité/prix
6,6
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Points négatifs : Couldn't rent from this company. Got to the front desk and wouldn't rent from a local. Poor experience!!! Be ware of all of the time print!
avis de
-
5,6
The car worked, and clearly the employees try
Points positifs : The employees were kind, resourceful and worked hard. The car started, stopped and turned as expected.
Points négatifs : The location stinks-be sure to plan on the time it takes to get there from SFO. The building is hot and dour-I feel for the employees! The car was not clean. I would pay extra to get a car at the SFO rental center next time.
avis de
-
8,4
The price speaks
Points positifs : It was cheap and the car was in very good condition.
Points négatifs : The rental location is not anywhere near the airport. Shuttles suck, use an uber.
avis de
-
6,4
slow to get the car
Points positifs : Shuttle was waiting for us at the airport
Points négatifs : the pick-up was slow. No one accompanied me to the car to do the detailed check.
avis de
-
4,4
Poor shuttle pick up from airport
Points négatifs : It should be clearly noted on the vendor website that this is an OFF SITE airport pick up. We waited 30 minutes for a shuttle pick up that fits 6 person max in a poorly maintained van. Additional customers were left behind for another 30 minutes for later pickup. The EZ rental car in other airport locations outside of San Francisco were unlike this branch in its service, location and overall appeal. We were deeply disappointed with our rental service at the San Francisco EZ Rental car. We would rather pay a bit more for a more convenient airport location and more piedessional service the next time we're in San Francisco.
avis de
-
2,0
No refund of deposit
Points positifs : The car was fine
Points négatifs : I paid during pick up and extra 200 dollars as deposit, until today I didn't receive that amount and they never replied to my email messages.
avis de
-
5,6
Points positifs : A comfortable late model car
Points négatifs : The pickup drop off required almost 2 hours since the location is another 5-8 miles from where other rental car companies are located. And once at facility there are only 2 agents who take care of a long line. They push upgrades like the tolls for the bridge without explaining alternatives. You can pay cash everywhere and do online payment for Golden Gate Bridge. So avoid the prepayment if you are not crossing the bridge several times a day.
avis de
-
4,4
Didn't have the car we reserved
Points positifs : They tried to make it right, they offered us a vehicle that would seat all 6 of us, but the cargo capacity was not sufficient. They were friendly, but in the end that's not helping us get on the road.
Points négatifs : Reserved a minivan and it was not available. We were not notified so we spent a couple extra hours getting to another rental place. Their location was pretty far from the airport. I am sure this saves them overhead, but the shuttle ride ate into the whole ordeal.
avis de
-
6,0
Ok
Points positifs : Price was very cheap
Points négatifs : It was like 20 minutes away from the airport. Cars were not always clean. Had to wait a long time in line.
avis de
-
2,0
Worst car company in the world!
Points positifs : The car was cheaper than anywhere else. Now I know why. I got a car with almost 50k miles on the clock, it was a wreck and was filthy. I hired my car for 3 weeks, so when I went back and asked for another one, it was refused. The worst thing if all was that the windshield had never been throughly cleaned, nor the wipers ever replaced, so everything it rained, I was blind driving! I tried to replace the wipers, but no Autoshop carried them. I had to throughly clean the windshield and wipers daily as there were several snow storms and I couldn't drive blind. I bought rain x to help me, but this car was dangerous. Also, the engine made rattling noises like it was running on no oil, and the gearbox had a mind of its own. To add insult to injury, when I went to return the car, there guys had moved yards! No effort to tell me when I picked up the rental, nor to phone or email. I was gobsmacked! Never, never rent from here, this is known as Ez rent a car, Advantage rent a car and Europcar. Walking is a better option!
avis de
-
8,0
Overall it was good
Points positifs : Service was good and car was clean. The only thing i did not like about this place is the milage limit policy they have in place for local residents. The limit is 150 miles per day. I only needed it to go to and from work while my car was in the shop so it wasnt a big deal but now i know not to rent here for my next so cal trip.
avis de
-
8,8
Rental location off site
Points positifs : The people at the location were very nice and the check-in/check-out process was very easy. The price was right and I would rent from here again.
Points négatifs : The location was easy to get to but you have to wait for a shuttle that comes every 20 minutes and you don't have a place to call that confirms it left from that location.
avis de
-
8,4
The price speaks
Points positifs : It was cheap and the car was in very good condition.
Points négatifs : The rental location is not anywhere near the airport. Shuttles suck, use an uber.
avis de
-
8,0
Overall it was good
Points positifs : Service was good and car was clean. The only thing i did not like about this place is the milage limit policy they have in place for local residents. The limit is 150 miles per day. I only needed it to go to and from work while my car was in the shop so it wasnt a big deal but now i know not to rent here for my next so cal trip.
avis de
-
2,0
Points négatifs : Couldn't rent from this company. Got to the front desk and wouldn't rent from a local. Poor experience!!! Be ware of all of the time print!
avis de
-
5,6
The car worked, and clearly the employees try
Points positifs : The employees were kind, resourceful and worked hard. The car started, stopped and turned as expected.
Points négatifs : The location stinks-be sure to plan on the time it takes to get there from SFO. The building is hot and dour-I feel for the employees! The car was not clean. I would pay extra to get a car at the SFO rental center next time.
avis de
-
6,4
slow to get the car
Points positifs : Shuttle was waiting for us at the airport
Points négatifs : the pick-up was slow. No one accompanied me to the car to do the detailed check.
avis de
-
4,4
Poor shuttle pick up from airport
Points négatifs : It should be clearly noted on the vendor website that this is an OFF SITE airport pick up. We waited 30 minutes for a shuttle pick up that fits 6 person max in a poorly maintained van. Additional customers were left behind for another 30 minutes for later pickup. The EZ rental car in other airport locations outside of San Francisco were unlike this branch in its service, location and overall appeal. We were deeply disappointed with our rental service at the San Francisco EZ Rental car. We would rather pay a bit more for a more convenient airport location and more piedessional service the next time we're in San Francisco.
avis de
-
2,0
No refund of deposit
Points positifs : The car was fine
Points négatifs : I paid during pick up and extra 200 dollars as deposit, until today I didn't receive that amount and they never replied to my email messages.
avis de
-
5,6
Points positifs : A comfortable late model car
Points négatifs : The pickup drop off required almost 2 hours since the location is another 5-8 miles from where other rental car companies are located. And once at facility there are only 2 agents who take care of a long line. They push upgrades like the tolls for the bridge without explaining alternatives. You can pay cash everywhere and do online payment for Golden Gate Bridge. So avoid the prepayment if you are not crossing the bridge several times a day.
avis de
-
4,4
Didn't have the car we reserved
Points positifs : They tried to make it right, they offered us a vehicle that would seat all 6 of us, but the cargo capacity was not sufficient. They were friendly, but in the end that's not helping us get on the road.
Points négatifs : Reserved a minivan and it was not available. We were not notified so we spent a couple extra hours getting to another rental place. Their location was pretty far from the airport. I am sure this saves them overhead, but the shuttle ride ate into the whole ordeal.
avis de
-
6,0
Ok
Points positifs : Price was very cheap
Points négatifs : It was like 20 minutes away from the airport. Cars were not always clean. Had to wait a long time in line.
avis de
-
2,0
Worst car company in the world!
Points positifs : The car was cheaper than anywhere else. Now I know why. I got a car with almost 50k miles on the clock, it was a wreck and was filthy. I hired my car for 3 weeks, so when I went back and asked for another one, it was refused. The worst thing if all was that the windshield had never been throughly cleaned, nor the wipers ever replaced, so everything it rained, I was blind driving! I tried to replace the wipers, but no Autoshop carried them. I had to throughly clean the windshield and wipers daily as there were several snow storms and I couldn't drive blind. I bought rain x to help me, but this car was dangerous. Also, the engine made rattling noises like it was running on no oil, and the gearbox had a mind of its own. To add insult to injury, when I went to return the car, there guys had moved yards! No effort to tell me when I picked up the rental, nor to phone or email. I was gobsmacked! Never, never rent from here, this is known as Ez rent a car, Advantage rent a car and Europcar. Walking is a better option!
avis de
Agences
╳
NU Car
Agences à South San Francisco
323 S. Canal Street
+1 650 282 3479
Agences
╳
Silvercar
Agences à South San Francisco
237 Harbor Way
+1 855 359 2227
Agences
╳
Thrifty
Agences à South San Francisco
177 South Airport Blvd
(650) 624-6391
Un voyageur ayant loué une voiture à South San Francisco a donné une note moyenne de 10,0 à l’agence de location utilisée