Points positifs : Just about nothing.
Points négatifs : The price I was going to be charged was not the price I was quoted. In addition they were requiring to get insurance that would add 15 to 20 per day, so in the end I cancelled the whole thing and didn't rent with them.
Points négatifs : I had order a sedan for $50.00 and got stuck paying for a truck that was $248+... I felt like I was tricked, not a good experience...
Points positifs : Amazing service and personal interaction and great value at the company desk
Points négatifs : There was some agent for the company at the desk inside the airport who tried to tell me that I would have to wait at least 3 hours for the car to become "ready" but could get it now if I paid more not through my online reservation. When asked why it would take longer the response was "that's just how it is." Trying to get more money from customers with petty scams like that is unbefitting if a large company
Points positifs : Vehicle pickup
Points négatifs : Hours of operations. Most flights depart early but agency don’t open until 0500. To return a car and leave keys in return box, you MUST purchase full coverage which is about $50/day. If you wait for hours of operations to rerun your car in person, you risk missing your flight. Nice hours Alamo.... wonder if it’s intentional. $$$$
Points négatifs : They said they did not have a car. Had to look at other companies who inflated their prices to 3x the online rate.
Points négatifs : They are the best rental car company
Points positifs : Some friendly staff
Points négatifs : The car I rent was no available for the rent and when a called few days ago the customer service they told me the car I rent will be available even if my flight arrive early but was not, another thing I noted was the cars are not in good conditions to many dents and scratches they give me a toyota
Points négatifs : Well overall I’m been renting cars in Alamo like 4 years ago but this past experience was bad they charge a tire like they will replace the 4 tires of the car I will recommend someone renting a car from Alamo and Enterprise’s make sure check the entire unit since they don’t really check everything
Points positifs : Did not go through with reservation. They didn't have enough cars
Points négatifs : Having enough cars
Points positifs : Everything
Points négatifs : Nothing
Points positifs : Even having two accidents with the rental, Alamo employees made the experience a very good one. Highly recommend.
Points négatifs : It was perfect.
Points positifs : The staff was very friendly.
The drop off was confusing
Points négatifs : Little more info regarding the drop off
Chez Alamo, une voiture de location à Guatemala (ville) coûte en moyenne 47 € par jour.
Citadine (Hyundai i10 ou similaire) est la catégorie de voiture la plus réservée chez Alamo à Guatemala (ville).
Alamo possède 4 succursales à Guatemala (ville). Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.