Points positifs : Rental was not available
Points négatifs : Rental was closed. We should have received a notification
Points positifs : Alamo is my go-to car rental company now. Very friendly service, and their phone agents are really helpful if there's any problems. Especially when you pick up and drop off a car in different locations, which I often do.
Points négatifs : The only problem was picking up and dropping off at locations that are NOT airports. Always call the locations before you go and know their hours of operation. These are not 24/7 satellites. One place closed at 6 pm; another at 2 pm!
Points positifs : The cost to rent a "premium" car was very reasonable and brought us out to Stamford.
Robert, the office manager, was very personable and nice to work with.
Points négatifs : The car (a Chrysler 300) had about 30K miles so it was far from new. It was filthy inside and out. The windshield was dirty on the inside which made it hard to see in some conditions. The oil was overdue to be changed and it dinged a reminder every time we started up to go somewhere. Also, it had a badly warped brake rotor. Also, it was, unfortunately, an uncomfortable car for me and not very nice to drive.
Points positifs : Very friendly staff!
Worried the car might break down
Points positifs : The gentleman at checkout in Stamford was quick and professional.
Points négatifs : The car had the wrench symbol (I.e. it was due for servicing) from the get go. The engine did not sound great and rattled such that I was concerned the car was going to break down on me. The car's tank was only 7/8 full and I had to tell the agent, who had marked it as full on my rental agreement. When I called in to change my drop-off location it took forever to get someone on the line.
Super simple on both ends
Points positifs : Easy fast pick up and drop off. Totally satisfied.
Points positifs : Robert the manager was great--one of the most surprisingly accommodating, friendly interactions I have ever had at a car rental agency.
Points positifs : Great service attitude, very upbeat and professional
Points négatifs : A little slow in the a.m. pickup
No wait pick up
Points positifs : The employee was very helpful in Stamford. No lines, I was on the car 10 minutes after I arrived. The rate was fantastic especially since I dropped off at Newark Airport.
Points négatifs : Nothing
Points positifs : Very accommodating, were able to get a car early for us and it was an upgrade. Excellent service
Points négatifs : Nothing
Awesome rental experience
Points positifs : Fantastic team at this location......
Points positifs : Great customer services. They upgraded my rental to something better at no cost. very happy with this place and the employee here are very polite and helpfull.
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Alamo à Stamford.
Alamo possède 1 succursale à Stamford. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.
Non (selon nos données)