Réservez une voiture de location chez Alamo à Syracuse

Points positifs : Nothing dishonest

Points négatifs : Charge what you quoted and give then same car that was reserved

Points positifs : the car was ok

Points négatifs : they charged me an additional $338 for dropping off the car at a different location, I tried to call 27 times that day and the number rang on the phone and then went busy, I was not able to tell them the emergency that required I drop the car at a different location. it is absurd to charge someone $338 for a drop fee when I have an emergency come up. I don't plan to use Alamo again, their local offices do not pick up the phone and the 800 number will not help.

Points positifs : Staff was great, suggested a cheap upgrade, that rocked. Having either the cleaner's or the previous renter's garbage still in the rig, that was disgusting.

Points négatifs : Not carrying the garbage you left me in the rig across country, so I could leave it for Akamo to clean up, sucked.

Car was damaged

Points positifs : Car was very clean, desk agent at pick up was very helpful and friendly

Points négatifs : After arriving to my destination, I discovered that the car had a cracked bumper and a dent in the passenger side door. Not wanting to held responsible for this, I called the customer assistance line and reported it. At drop-off, I was given the run around and asked for my insurance information. I was assured that the damage was minor and