Hôtels - Syracuse

Mostly clean, and inexpesive

Breakfast was pretty puny....

The rate we booked at was great.

But NO reminders close to the booking, so booking.com, or Best Western let us know about an upcoming stay, say a week prior, so gives us an opportunity to cancel, if we need to. any no flexibility by local management. I could not negotiate an extended stay or anything, with bookings.com or local mgmt. They just too my penalty. I'll NEVER book with bookings.com or Best Western again!

I'm a pretty low maintenance person, so this Quality Inn was perfect for me. Friendly staff, very clean room and bathroom with good basic amenities, and a hot breakfast available, including make-your-own fresh waffles! Parking is free. There is a small workout room, too. I would definitely stay here again.

Although this is only a few minutes from downtown Syracuse, the area around the hotel gets a little shady. I realize this is relative to individual experience, but all I can say is I wouldn't want to go for a stroll alone outside at night. Still, though, the hotel and parking lot felt safe. I would still stay here in the future.

Excellent breakfast Workout room Good wifi and good tv Maid left extra bathroom supplies when ours were almost empty Quiet floor Comfy bed Very easy to get to Super friendly staff Washing machine on site

People in the parking lot drinking beer out of a pickup like it was a NASCAR race, haha!

Nous avons tout aimé dans cet hôtel. L'arrivée était facile et trouver notre chambre était simple. Notre chambre était surclassée juste parce que l'employé était gentil et il n'y avait pas beaucoup de monde ce jour-là. Le lobby est magnifique

De bonne prestation, fortement conseillé.

Pas de petit déjeuner inclus avec la chambre, dommage

Le service, la qualité de la nourriture et la piscine

For a "king suite" it was a very average room-may as well opt for a cheaper room. It seems one half of the hotel is way nice than the other-but it's still nice.

Ease of parking.Comfortable beds.

Had to ask multiple times for a refrigerator in room when I previously confirmed a refrigerator would be in room at checkin. Needed more staff at front desk.

C'était bon marché et ils ne font pas payer de supplément pour les chiens. Le Wi-Fi gratuit et le personnel est très agréable.

En hiver, la porte s'ouvrant sur un passage est froide et a des problèmes. Il y a des gens qui passent devant la fenêtre, vous ne pouvez donc pas ouvrir les rideaux et par conséquent ne pouvez pas avoir de lumière naturelle. Pour des séjours à l'hôtel à travers un tiers comme celui-ci, on vous donne des chambres plus petites que la normale. Donc, notre chambre était la plus petite. La seule raison pour laquelle j'y retournerais c' est si j'avais un chien. La décoration est démodée

Room clean and good size. Staff very nice. Breakfast was good

Had Internet connection problems which were a real inconvenience

Clean

Noisy. You could hear all the doors closing. The maid service knocked several times very early in the morning on nearby rooms and was very loud. Someone attempted to open our dor n then ran away despite do not disturb sign

Hotel is good. Staff is great. They helped me out of a major problem when my car would not start.

Syracuse weather.

Convenience to temporary work

When I arrived TWO of the desk clerks told me that a small conference room would be available for me the next day to meet a client. The clerks said this conference room was open to guests free of charge on a first come first serve basis. Later on the "Asst Manager" told me it was fully booked for the weekend. During the weekend I walked by the glass doors several times, and never saw a soul in it. First two days of my five day stay, housekeeping did not even touch my room.

Convenient location, continental breakfast, smoking accommodations, pool, friendly front desk staff, attractive lobby, clean room, staff readily accommodated a request for a room change.

First assigned room smelled musty and had antiquated air conditioner that made a loud buzzing every minute or so.

Good value and the restaurant was ok.

Location. It was in the middle of an industrial park. When we drove up we weren't sure if it was even open.

Comfortable bed with clean white pillows and topper. Pretty quiet. Courteous staff.

Banquet food was not great and the food in the restaurant (Rachels) was uninspired. overcooked shrimp, mushy scrambled eggs. super bland pasta dishes on the conference buffet. Frozen dessert products that are mediocre and probably frozen cookie dough because those were not very good either. Sorry, but I am a restaurant person and I call 'em like I see 'em. Egg salad no, but tuna salad good. Fresh nice fruit and plenty of food. Staff was nice. very casual style of service.

Surrounding university atmosphere.

Cost adders (parking, etc.)

The cleanliness and business-like attitude the staff exuded.

Breakfast was empty in areas and had to ask for things

Room and bathroom appeared clean.

Hotel is a little dated..carpet, etc could use replacing. Ceiling tiles in bathroom were warped and did not sit properly within frame work. Tissue box in bathroom had one tissue left.

Excellent breakfast! Close to the highway.

Just off the highway. Easy access to shops and restaurants.

Power went out (no fault of hotel) Wifi is slow.

Location and room was comfortable after it was cleaned.

1. Front entry was block by people in chairs. 2. no Place to park 3. Room was not cleaned at check in. 4. TV did not work because of cable connection . Night manager correct place to park and room was cleaned. This was the weekend of Syracuse Nat.

Everyone was very nice and the location was convenient. The rooms were fine for the price.

There was pee on the surface of the toilet. I'm not talking about a little pee, but A LOT of yellow, solidifying urine. And the rest of the toilet had been cleaned too. Someone must have seen this and decided they had cleaned enough pee that day. GROSS!

Very clean and comfortable. Staff very friendly. Short drive to everywhere we went

Decor dated but we didn't really care and we just needed a place to stay for one night after a concert.

The room was very clean and the service/breakfast was great. It was also in a great location beside a gas station that has very cheap gas relative to the other I-90 gas stations. Great place to stop if you're traveling through and want to refuel and/or stay the night.

The facilities and furniture were very dated--a bit overpriced for the quality of the facilities. Also, we were driving a moving truck/tow car, and there was nowhere to easily park the truck or to exit without backing up (which is very difficult with a large moving truck and car tow).

Old, musty odor plus cigarette smell in the corridor and elevator

Room was comfortable, staff was nice, decent location, great price, good breakfast, air conditioner was crazy powerful, nice pool and jacuzzi

Nothing

Continental breakfast was OK.

Overall this hotel is tired and run down. The room smelled like an ash tray, the A/C units were loud and clunky, and the decor felt like the 90's. The elevator was so slow and old.

Price wasn't too bad

The beds were horrible

no

This guest did not leave comments about this hotel.

The room service food was excellent! The room temperature was easily adjustable. The beds were super comfortable!

The bathroom was small.

Very quiet and super comfortable beds and pillows! Very nice room!

Limited to eating in the hotel restaurant as the location wasn't in the best area for dining out.

This is a budget priced hotel that for a few more dollars a large increase in comfort would be noted.

Our main purpose for staying here was for the NY State Fair. We needed a low rate place and this was it. We reserved a non-smoking room but I smelled smoke as soon as we walked in the door. We had to go to Walmart to buy Febreeze and candles just so I could stand it. The bed was extremely hard and I probably would have slept better on the floor. Housekeeping came to change the towels and tidy the bathroom but they didn't bother making the bed which I thought was customary for a hotel stay. We were supposed to have free internet but when my boyfriend tried to connect he couldn't. On the plus side, the hotel is really close to nearby attractions like the fairgrounds and Destiny USA among many others. The place was decent enough to handle for 2 nights but if you have the extra money to spend I'd recommend staying somewhere else!

Clean, quiet

no

I loved the location. It took no time to get to the NYS Fair

For breakfast, once they ran out, they did not replenish. We went down at 9:30 Sunday morning for the advertised breakfast. There was no coffee creamer, only one slice of wheat bread and 3 slices of white bread, no bagels, or muffins. You will go hungry

Women that checked me in was very friendly and courteous. Made me fully aware of hotel amenities.

Privacy, plenty of room for a long stay.

Windows open and are centered, not jammed in a corner. Rooms are large enough and well appointed. The stall shower was a huge plus.Roy Lichtenstein-like hall carpets are cool. The dining room decor is unusually nice for a Hampton. Nice landscaping.

I thought it should be given more stars. I had absolutely no problems staying here. Everything was clean, the staff were very nice and the breakfast they served was much better than some of the other hotels I've stayed at. I would definitely go back.

There was construction nearby making travel a bit difficult at times.

Great waffles for breakfast. Clean rooms.

Cable TV menu and remote were annoying to navigate.

This guest did not leave comments about this hotel.

Comfortable room, clean,friendly staff, good breakfast, coffee in lobby and rooms a plus. Microwave and fridge in room. Nice place to stay for an over night trip. easy to find and plenty of parking.

The air conditioner didn't work well at cooling the room. it was a noisey inn. Also some of the breakfast items were all gone and not replenished. Good

wife loves the pillows .

location

It was very clean, well decorated and the location was great for us. We were able to walk around Armory square sampling craft beers and getting a wide range of different types of cuisine. We thoroughly enjoyed our stay.

The valet took a little longer than expected retrieving our car, but I think the desk clerk may have forgot to call him do to everyone checking out.

This was one of the best hotels we have ever stayed in. The staff is friendly and very helpful with knowledge of surrounding area, directions, extra pillows, and even a nice welcome conversation. Very Clean and Highly recommended!

I can't think of anything I didn't like, the breakfast area, pool, lobby, valet, and rooms were fantastic!

comfy beds,clean room,great breakfast

Location and service

Nothing

Internet access is very poor except in the lobby.

Location to restaurants and entertainment.

Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.

Room was neat & clean; nice linens and a huge rain shower stall. Close to SU and University Hospital.

Continental breakfast is not offered nor included in room price. Parking costs extra. In a small market like syracuse, these should be included in the room price.

The menu in the restaurant eleven waters needs a few more items to choose from, and the service was extremely slow

The front desk said that I could park I. A garage and use the bridge to head over. I arrived at 11 am and it's not the part of town you want to be walking in alone and I say that as a healthy 30 year old male. I park near the bridge, get all my bags, and when I cross the bridge to the hotel the door is locked. Now I've already paid for that garage and have a block and a half walk wth my stuff. The staff needs to be better educated and that will come with time. Besides that, the doors to the rooms are loud as hell but not bad as a whole.