Hôtels à Syracuse

Points positifs: Chambre propre et de bonne taille. Le personnel est très gentil. Le petit déjeuner était bon

Points négatifs: Problèmes d'accès à Internet, ce qui était vraiment pénible

Points positifs: Très confortable et spacieux. Confortable lit confortable. Le petit déjeuner est bon. L'emplacement très pratique.

Points négatifs: Le parking était un peu étroit.

Points positifs: La meilleure affaire que vous pouvez avoir à Syracuse.

Points négatifs: Rien

Points positifs: Professionnel et courtois, moderne, chambres propres, emplacement pratique

Points positifs: I liked the overall feeling of the hotel. It was exactly what I prefer. It was clean and the staff were friendly.

Points positifs: My room, free coffee and breakfast. Free shuttle service. Great employees— Stacy was awesome!!! Chris was great too!!!

Points négatifs: Having to leave... :(

Points positifs: The free shuttle to the Dome on game day was a huge plus! The breakfast was excellent.

Points négatifs: The room could use a slight facelift.

Points négatifs: Room smelled like mildew

Points positifs: Nothing really outsanding.

Points négatifs: The parking, although free felt to be unsafe & not secure as it was open & not guarded.

Points positifs: Comfortable beds, fridge, huge room

Points positifs: I liked the retro character of the building. It felt like I was in the 1940s, but with all the modern conveniences. Plus, they allowed me to check in early.

Points positifs: The room was huge! I booked for 2 adults expecting a king bed but 2 full beds were provided. It didn't turn out to be a problem though. Staff was incredibly kind, hotel bar was very nice. Breakfast was amazing!

Points négatifs: Parking was hard to find. There was some construction and no visible signs signaling where to park. Parking was around the back of the building in a gated area, no parking out front.

Points négatifs: Dans la description de la chambre que j'avais choisi était indiqué "vue sur la ville" mais j'avais la vue sur un mur. Il n'y avait aucune chambre avec vue sur la ville à moins de choisir chambre avec lit simple. Donc, c'est une fausse description d'inscrire qu'il y a une vue sur la ville. Il n'y en avait pas de vue !

Points positifs: Friendly staff, clean room, beautifully furnished and a very good night's sleep! Excellent breakfast offerings. Would definitely stay there again.

Points positifs: Our son was competing at the dome so it was very close

Points négatifs: The renovation outside was cleaned up but the hotel didn’t look like the pictures on line because of it

Points positifs: Comfortable bed, clean hotel, friendly staff

Points positifs: was very clean , staff pleasant

Points négatifs: internet and welcome book states that complimentary breakfast is 730-1030 on Saturday and Sundays and they shut it down at like 915 so never received breakfast ,

Points positifs: Room was very nice and was very nice that so close to mall. I flew in from California to visit family here in Syracuse and then travel to Albany and nyc , though my daughter in Albany who is a teacher had been exposed to the Coronavirus and quarantined and my son in nyc the city is basically closed down. I stayed here waiting for flight back to California.

Points négatifs: I went to the open bar my first night and experienced a terrible evening. A extremely drunk guest approached me at the bar and would not leave me alone. Told me he was married, but did not matter etc....... use your thoughts on that. I moved towards other people and they tried to help me, but the man begin raising his voice claiming that I was his and for them to leave me alone. He grabbed my arm. I believe the bartender called someone to take him away and and a guest took me to my room. But, I think the man may have placed something in my drink because I felt dizzy, and fell into the bed. Something I have never felt. I could not even get up. It was like I was paralyzed. I plan on writing the hotel on this matter. Going to wait until I get home. I just wish something was done earlier in the evening. I even had to go to the bathroom area to try for him to not locate me. While the other guests attempted to get him to leave. Teresa B

Points positifs: Convenient location

Points négatifs: Handle on the slide door to the bathroom too close to the doorsill.

Points positifs: Free happy hour between 5:00-7:00 at the hotel bar. Room service was awesome, my kids loved it. The staff were accommodating. Early check-in was not available, so they offered to hold our bags and ent us to the mall with discounts. Rooms were clean

Points négatifs: pool was crowded. It would have been cool to have a causeway from hotel to the mall...... walking with my two kids was cold and a little scary with the highway crossing. Continental breakfast was being cleaned up at 9:45, instead of 10:00.

Points positifs: Loved the suite setup! The rooms were clean and comfy, great breakfast, nice and new construction.

Points négatifs: The pool seemed a little dated and happened to be a little cold the day we were there.

Points positifs: Bed was comfortable

Points négatifs: We had dirty clothes in our closet left behind from the previous person that stayed . The staff at breakfast was horrific- rude and complained both morning while making omelets , staff turned off juice machine in front of me “ we close at 9:30) it was 9:32meanwhile I had been in line for over 30 mins waiting for my omelet. So I made showed her my omelet proving that I had already been then waiting and she didn’t seem to care and walked away from me. We will never stay again . This has always been our family’s go to hotel- sadly not anymore

Points positifs: Very large in size. Felt like I was in a large metro area.

Points négatifs: Not a big deal but the on site restaurant could have a larger food menu.

Points positifs: Cook did breakfast wonderfully.

Points négatifs: Pool was closed both days so kids were unhappy.

Points positifs: Location

Points négatifs: no hot tub

Points positifs: My teenage daughter and her friends, liked the pool and Breakfast !

Points négatifs: The Bed was not that comfortable But sleep able

Points positifs: Les snacks et les boissons offertes entre 17:30 et19:30 Laundry gratuite et à disposition 24/24 Propreté et confort Piscine Proximité du centre commercial Petit déjeuner a la demande

Points négatifs: Rien

Points positifs: The hotel was amazing and the staff were very hospitable.

Points négatifs: Great hotel

Points positifs: Le personnel de la réception était très arrangeant quand j'avais des besoins inhabituels.

Points négatifs: La grande salle de bal était froide toute la journée pendant la conférence de musique. le placard de ma chambre avait du papier peint décollable et du mildiou noir. Il y avait des détritus à l'étage entre la table de nuit de gauche et le lit.

Points positifs: We had our Thanksgiving party here .The room was was big enough for our stat but we had to clean it up a bit after we moved the couch ..

Points négatifs: The manger was great ,he brought is extra chair when the front guy said he couldn't do that .Breakfast was good ..pool time was fun

Points positifs: Everything was amazing. I wish the pool was a little warmer but can’t complain when it’s 2 degrees outside

Points positifs: New decor

Points négatifs: apparently incapable of delivering a feather free room even after a weeks, call ahead, a morning reminder call, and 3 different trips to front desk. Did not have our pre paid room. Gave us a king when we paid for a double. did not comp breakfast or off

Points positifs: The balcony with the King Room was nice

Points négatifs: The pillows were too soft and flat, there was no microwave in our room, and the hot tub at the pool was never hot!

Points positifs: Eggs and bacon

Points négatifs: Toast

Points positifs: Pool and hot tub Food was good

Points positifs: Was nice for the kids, big enough to move around in

Points négatifs: Bathroom was dirty - rugs were not clean

Points positifs: Great food!!!

Points positifs: Comfortable bed

Points négatifs: No

Points négatifs: Heat did not work in the room, room was not so clean.

Points négatifs: Room was cold, heat did not seem to work

Points positifs: Breakfast was quite good

Points négatifs: The best times are gone, eth was more ore less old fashioned, for the price a bit too old fashioned

Points positifs: La nourriture est incroyable le hall

Points négatifs: Rideau de douche déchiré longue promenade pour un vétéran à la retraite de l'Armée de l'air, pas assez de stationnement pour personnes handicapées près de l'entrée

Points positifs: Pour une "suite king", c'était une chambre très moyenne, peut-être aussi opter pour une chambre moins chère. Il semble que la moitié de l'hôtel soit plus agréable que l'autre, mais c'est toujours beau.

Points positifs: Proximité / machine à café / propreté de la chambre

Points négatifs: Climatisation bruyante chambre 234

Points positifs: Location was good. Staff in the restaurant was very helpful.

Points négatifs: Small room

Points négatifs: Housekeeping ignored the "Do Not Disturb" on my door at 845am. What if I had still been in the shower and had not heard the knocking. Would they have entered the room. Not cool.

Points positifs: Enjoyed classic styling,

Points négatifs: Inadequate outlets for the lights in the room, much less phone chargers etc.

Points positifs: friendly staff, comfortable room, free parking on premises

Points négatifs: Bathroom hand rails dusty mop floor

Points positifs: Close to the university

Points négatifs: New furnishings in the lobby are not comfortable. Old bar layout was better than open to the restaurant. Sound deadening was awful. You could here everyone’s conversations. Room is very stark not even a comfortable chair to sit in. Door locks are very difficult to use. Had one key that worked. And that key took 4 or 5 try’s before it opened the door. Had this problem on previous stays.

Points positifs: Staff was friendly and courteous Pool

Points négatifs: Noisey First Room location. / our music next door till 1:00 on Changed rooms than next door neighbors up till 2:30 and loud

Points positifs: I didn't interact much with the staff but all in all I had a very nice stay. It was relaxing; and they had a place for me to work out.

Points positifs: This used to be a grand hotel. The new owners have ruined it. And this was major renovation with drills hammers at 7:00 am all day. We should have been warned. Will never stay again.

Points négatifs: see above

Points positifs: Nothing at all! Hotel was not clean, under construction, rooms were very small and vending machines charge $5 for a water!!!

Points négatifs: Everything! Staff was not friendly they seemed inconvenienced when asked a question. Maybe tell the host to take out her nose piercing before work so she doesn’t look like she belongs on a farm! Very unprofessional.

Points positifs: Ed was comfortable and the hotel was newly renovated.

Points négatifs: The hallway was dirty and the room smelled a bit. There was no fresh air access, the windows didn’t open.

Points positifs: Le hall de réception était magnifique ! Le personnel était très sympa et serviable.

Points négatifs: Canada

Points positifs: La chambre était spacieuse, propre, et les soirées tranquilles. Le personnel était professionnel et serviable.

Points négatifs: Pas de micro-ondes ou un réfrigérateur dans la chambre, mais c'était assez surprenant.

Points positifs: The property was amazing! Very clean and lots of history. I loved the vintage typewriters!!!

Points négatifs: N/A

Points positifs: It was beautiful with gorgeous decor from the early-mid 1900's. The staff were very welcoming and helpful.

Points négatifs: Nope. Not a thing.

Points positifs: Staff gave me the run around, could not locate hotel

Points négatifs: Phone staff

Points positifs: The location was good, great price for a 4-star hotel. The room was large and clean, the staff was nice.

Points négatifs: There was no free parking. I had to either pay to valet with unlimited in or out or pay each time I left to use the lot.

Points positifs: I really liked the modern fixtures and washroom design. The room was clean and modern. I liked that there was a restaurant and separate coffee shop on the ground floor.

Points négatifs: The room was a bit on the small side not including a desk. It looked like my room was originally apart of a larger suite as it shared a hallway with another room which reverberated the sounds of them slamming their doors. The breakfast buffet was overpri

Points négatifs: The valet parking was inconvenient.

Points positifs: centrally located free nighttime street parking comfortable beds quiet friendly front staff

Points négatifs: walking to my room, I noticed Q-tips on the hallway floor. These remained for several hours. I would expect with the amount of housekeeping going through that this would have been cleaned up earlier. Not a huge deal, but not a sign of a 4 star hotel

Points positifs: Breakfast Buffet was great, I would like to speak to A corporate representative about my stay I have some very interesting suggestions

Points négatifs: I need to speak to a corporate representative

Points positifs: Great location for downtown events.

Points positifs: Everything ^^~♡♡

Points négatifs: Nothing ^^

Points positifs: The hotel was in a great location. Staff were very friendly. Our room was lovely, clean, bathroom was nice. Valet parking is available but regular parking was across the street and not connected to the hotel.

Points positifs: The property is beautiful

Points négatifs: Bruyant. Autoroute à côté. Les travaux de rénovation se poursuivent jusqu'à tard dans le bâtiment. Peu d'insonorisation entre les pièces.

Points négatifs: Entretien de la maison - n'a pas renouvelé le café de la salle cin ni recueilli les tasses/verres usagés.

Points positifs: Propre et confortable

Points négatifs: La navette gratuite n'est pas disponible la plupart du temps ils vous prennent des endroits et ne peuvent pas vous chercher même quand vous n'êtes pas pressé, refus

Points positifs: The location was very convenient

Points négatifs: I would have liked to stay on a higher floor

Points positifs: Rien à part l’emplacement !!!

Points négatifs: Du moisi partout autour de la fenêtre ... champignon aussi!!!

Points négatifs: That parking costs $15 extra

Points négatifs: The hot water in the shower didn't work. Called twice to have it looked at and nothing happened. Payed extra for parking. Room wasn't completely cleaned

Points négatifs: There was bug on the pillow felt disgusted

Points positifs: Bed was comfy

Points négatifs: Going around the block to get to parking. Also didnt like how the shower had only one pice of glass and got water everywhere.

Points négatifs: No electricity, heat or hot water all night

Points positifs: Front desk staff phenomenal

Points négatifs: Heater didn’t work Room service actual food was NOT what was described on their menu - wouldn’t have ordered it if I had known Found a piece of cereal under the bed Parking OUTRAGEOUSLY expensive No condiments provided w/ room service meal

Points positifs: Pillows were nice, bathroom was very nice

Points négatifs: The elevators were not working so I had to walk UP EIGHTEEN flights of stairs. The elevators weren’t working in the morning as well so I had to walk DOWN EIGHTEEN flights of stairs. Not impressed.

Points positifs: Très belle chambre.

Points négatifs: Très bruyant à cause de la route mais aussi des équipements de renouvellement d’air.

Points positifs: The food at the bar was excellent!!

Points positifs: Bien situé

Points négatifs: La chambre n'était pas propre. Balayeuse pas passée et j'ai trouvé une coquerelle.

Points positifs: propre

Points négatifs: Les draps auraient pu être mieux lavés. Il avait encore une odeur persistante.

Points positifs: Hôtel élégant, lit très confortable, navette gratuite !

Points positifs: Nous avons aimé l'ambiance moderne et le personnel sympathique à la réception.

Points négatifs: Le ventilateur de climatisation est extrêmement BRUYANT et les variations de température dans la chambre pendant la nuit étaient importantes. Sinon, c'est un excellent séjour.

Points positifs: Il y a une petite piscine, qui est parfaite pour les jeunes enfants. Les lits sont confortables. La douche et les produits de toilette étaient très bien. L'hôtel avait une chouette ambiance boutique. Je retournerais volontiers là-bas.

Points négatifs: J'aurais bien aimé qu'ils incluent le petit déjeuner Leurs options à la carte étaient hors de prix.

Points négatifs: It was on a main road. The parking lot was across a busy street. The heater was definitely not working in my room and there were no comforters on the beds! This hotel is an upgrade from a motel. Very disappointing!!! The hallways are very dark.

Points positifs: After complaining to management at departure, we were credited some of the costs for our troubles

Points négatifs: It was fairly noisy, had to call front desk (twice) to have others lower the noise. Bed sheets were dirty. Shower head was not working properly.

Points positifs: Tout tout tout

Points négatifs: La bouffe du resto est faite avec amour et panure Surprise cet hôtel mérité un 12 sur 10 et 5 étoiles

Points positifs: location was great, near the mall, close to downtown.

Points négatifs: Shuttle was not running when we needed it. Heater/AC unit cycled alot throughout the night and was loud.

Points positifs: The room and hotel was clean aand comfortable. Friendly staff and enjoyed the live band happy hour entertainment.

Points négatifs: That there are no microwaves in the room like most hotels have.

Points positifs: The price.

Points négatifs: Location was a bit far from downtown.

Points positifs: The room was nice and clean. The location is great!

Points négatifs: It’s nosey. You can hear everything the people above you are doing and there’s no microwave .

Points positifs: Pretty quiet hotel on the floors

Points négatifs: The Breakfast set up layout not Continental style for the money not worth it

Points positifs: Nice area! Convenient and near the mall

Points négatifs: Due to situations uncontrollable no food service

Points positifs: The bed was ridiculously comfortable!

Points positifs: The atmosphere was cool, the style and the layout of my room was super cute and different.

Points négatifs: The staff should have asked us if we wanted an accessible room, as there wasn't hardly any furniture, the TV was at least 15 feet from the bed. Also bathroom outlet didn't work.

Points positifs: L'emplacement était bon

Points négatifs: Extrêmement sale. Il fallait des rénovations majeures.

Points négatifs: Bruyant chauffage ... Vieille et usée dehors

Points positifs: La chambre empestait la cigarette. J'ai demandé à changer de chambre et on m'a répondu sèchement

Points négatifs: La climatisation hs mais j'ai bénéficié d'un changement de chambre très rapide. Avec une bonne climatisation.

Points positifs: Not available

Points négatifs: There was no access to pool or fitness room. We weren’t told this until after we got there. Then the staff proceeded to have a attitude towards us asking about it and/or why we weren’t told this before we got all the way there. There were people roaming the halls asking for money. Not really sure if they were guess at the hotel or not but I’m leaning towards not! One time I came in from outside and caught a guy and girl listening to people doors. Not sure if they were guess either. Or if they were listening to see which guess were in I order to break in or something of that nature. I guess it’s safe to say for the most part our stay was was extremely uncomfortable! Also in certain areas of the grounds it’s poorly lit.

Points positifs: This hotel was suppose to be a 3 star hotel. We want a refund. The rugs in the floor in the lobby and room were stained and stunk. Our room stunk like cigarette smoke. Terrible location, doors not secured as posted, felt very unsafe. The room was di.

Points négatifs: We had Management notate the cigarette smoke in our room and the terrible condition, peeling paint in the ceiling and bathroom, stained rugs and walls.

Points positifs: The location to the mall, didn't experience nothing else as we went into room we chose to immediately check out.

Points négatifs: Both my rooms were smelling of foul odor, rooms had wall paper coming down, damages to ceiling, carpets were dirty and smelled. We decided not to spend the night due to condition and smell of room. So tired of pics that misrepresent the rooms and hotels.

Points positifs: The pool for the grandkids...

Points négatifs: The room need lots of attention... needs to be redone... old old old worn.. The hot tub wasn,t able to be used in the morning the workers didn,t get it ready in time... the garbage all around the pool area.. had to ask for towels at the pool..

Points positifs: Front desk staff was friendly and helpful. The room was spacious and tasteful.

Points négatifs: Breakfast eggs were runny and disgusting. Nothing else I didnt like.

Points négatifs: Their was no hot water, The staff was very Rude. I had to call the corporate office. The charge my card as debit instead of credit incorrectly. And still are holding my $100. And it have been 5days.

Points positifs: Absolutely nothing! Staff was rude the hotel was absolutely disgusting! Rooms, towels, sheets were dirty and gross!

Points négatifs: Everything was disgusting!

Points positifs: Nice staff, great location and good breakfast

Points positifs: Good breakfast, many amenities

Points négatifs: Hotel is looking a little tired, in terms of carpets, wallpaper, etc

Points positifs: Nothing

Points négatifs: Too many kids in the pool and the hot tub and there was no adult time. Holes in the wall paint on the toilet seat and in the bathroom sink I know they was remodeling but if they could clean up after myself

Points positifs: Room is spacious and reasonably priced

Points négatifs: The front desk people were not greeting guests at first... and seems cold.

Points négatifs: Les chambres sont sales, les gnats sur les murs et les portes du couloir et dans la salle du petit déjeuner et dans la nourriture

Points négatifs: Le ventilateur de notre première chambre était brisé. Nous avons dû descendre à la réception plusieurs fois avant de nous déplacer dans une autre chambre. Qui a fini par être prête après minuit

Points négatifs: Le bureau de la chambre, le mobilier avait beaucoup de poussière et la propreté générale était tout simplement médiocre. Vieille impression

Points positifs: Très proche de plusieurs sites locaux

Points négatifs: L'hôtel est en mauvais état. L'air conditionné ne marchait pas, la moquette dans la chambre était collante, il n'y a pas de jacuzzi, le papier peint est renversé, la rouille sur la grille de l'air conditionné, l'évent de la salle de bains n'a pas été ventilé, le petit déjeuner était au-dessous de la parte. J'avais demandé des serviettes supplémentaires une fois et on leur a dit qu'ils les redescendaient dans la chambre, mais je ne les ai jamais reçues.

Points positifs: C'était propre et le personnel était sympathique. Le petit déjeuner continental était très bon.

Points négatifs: C'est un établissement daté mais c'est quand même très bien

Points négatifs: Le restaurant et le bar fermait ses portes très tôt.

Points positifs: Le personnel était super

Points négatifs: La chambre était un peu délabrée mais propre.

Points positifs: Close to the hwy

Points négatifs: Room next to the pool was not advised of the location. People were partying in the pool very noisy.

Points négatifs: Old and in need of a refresh

Points positifs: Quietness

Points négatifs: The main reason I came for was to use their heated swimming pool which was out of order

Points positifs: The side door was unlocked so anyone could walk people were standing in the hallways t was trash all over

Points négatifs: All the stray people

Points positifs: Kids could swim late

Points négatifs: The fact I got woken up by a fire alarm and the staff did ring my room or knock on the door staff was unaware of the issue..kids could have breakfast and that was the reason to stay with kids

Points négatifs: The breakfast was limited and not replenished while we had breakfast. Utensils and food was depleted.

Points positifs: Clean

Points négatifs: It was no heat

Points positifs: It was all good

Points positifs: The location was great , the service and breakfast

Points négatifs: You can hear everything in your room from outside it's crazy

Points positifs: Staff

Points négatifs: Noise level between rooms and outside. You could hear everything all night

Points positifs: Nothing

Points négatifs: Very dirty,Had police there for other priblems when i arrived.Very poor service and bathroom was dirty had hair on beds.Very unhappy with the hotel

Points positifs: Breakfast was good.

Points négatifs: Food ran out, had to wait for about 20 minutes for them to bring more out.

Points positifs: Tout était superbe. Le personnel était extrêmement arrangeant (même dans une tempête hivernale énorme), la nourriture était excellente, la chambre était en excellent état et nous avons été très impressionnés par leur philosophie « Go green ». J'y retournerai sans hésiter et je le recommande vivement.

Points positifs: Le personnel était super, l'emplacement était super et l'initiative verte était fantastique. La chambre était confortable et calme.

Points positifs: Bien situé, proche de Syracuse University, accès facile. Parking gratuit. Préservation historique du bâtiment - beau travail. "Vert" - rénovation écologique responsables

Points négatifs: sans salle-à-manger, juste un café-bar dans le hall.

Points positifs: Décor spacieux et charmant, atmosphère moderne et confortable. Je suis venu tard dans la nuit, j'ai eu l'impression de me retourner à la maison d'un membre de ma famille qui m'avait laissé la lumière. Le fait qu'il s'agisse d'un hôtel "vert" était un avantage supplémentaire, mais cela ne m'a certainement pas semblé sacrifier quoi que ce soit. Je voudrais aussi ajouter que même si nous étions dans un quartier animé, notre chambre était très calme.

Points négatifs: Je n'ai eu aucune plainte du tout.

Points positifs: Clean, nice, and private

Points négatifs: My room is a little small compared to the others

Points positifs: Nice bed

Points négatifs: Walls in room need to be painted

Points négatifs: Could provide water in rooms ( 3 bottles ) and coffee maker

Points positifs: Nice beautiful historic building close to campus

Points négatifs: Tried to check in 15 min early and got attitude and was turned away. Also there was a snowstorm 24 hours earlier and the parking lot was a snow filled disaster- plow and shovel that thing!!

Points positifs: Beautiful hotel is inside converted church. Common areas and room had newer carpet and furnishings. Very upscale. The free breakfast was great. Staff was friendly. The free parking was convenient. Location if close to Syracuse college town.

Points négatifs: After 10 PM the area has very few options for dining.

Points positifs: Very welcoming and friendly environment. Tree house suit was perfect and very clean. Very nice complimentary breakfast.

Points positifs: comfortable, clean, friendly and helpful staff, breakfast sdetup

Points négatifs: Toilet flushing often followed by loud noise for perhaps 30 seconds.

Points négatifs: Shower

Points positifs: Convenient location to Syracuse University, easy parking, comfortable furnishings.

Points négatifs: First floor room had a squeaky floor. I noticed loud bumps and plumbing noise from the room above.

Points positifs: Friendly staff and very clean rooms. The location was also wonderful.

Points positifs: Le déjeuner est excellent. L'emplacement est un peu à l'extérieur du centre-ville , mais près des centres universitaires. Cela en fait un endroit festif et différent. Idéal pour les jeunes de coeur!

Points négatifs: Lorsque nous y étions, le wifi ne fonctionnait pas. Sinon, l'ensemble est superbe, sauf pour le fait que c'est à 20-30 minutes de marche du centre-ville.

Points positifs: petit déjeuner et chambre propre. accueil chaleureux

Points positifs: L'un des hôtels les mieux conçus où j'aie jamais séjourné. Le design est idéal pour le plus grand confort de ses clients.

Points positifs: The front desk personal were so welcoming and accommodating! We enjoyed every minute of our stay!!

Points positifs: Reception was warm, friendly and efficient. Room large and very clean. Near the airport which was a plus for us. Do lots of traveling and this hotel was a gem!

Points négatifs: Would have preferred more lighting in the room. There were lamps where needed, but not quite the bright feeling I prefer in a hotel room. However, it would not deter me from coming again to this hotel.

Points positifs: This was our third time staying here, the hotel is freshly remodeled, super clean and very comfortable. It has everything you want in a hotel room plus free breakfast with many healthy choices. The rooms are well designed and there are always enough white fluffy towels. The decor is contemporary, bright and airy and staff are friendly and very willing to help with anything. We will keep coming back

Points négatifs: Nothing

Points positifs: This place was amazing. We felt like we were at a five star hotel. The staff was amazing. Janice at the front desk is a gem. She helped us order take out, gave us directions to the Destiny mall, and was just such a kind and welcoming person. The breakfast can’t be beat. They have everything including an assortment of smoothies, omelettes, waffles, etc. They never ran out of anything because they had several people making the rounds and refilling anything that was depleted. I love this place!

Points négatifs: There was nothing not to like.

Points positifs: The breakfast was AMAZING! They had all of the normal foods like cereal, oatmeal, bagels and pastries with all kinds of extras! They had cinnamon and vanilla flavored batter for the waffles, smoothies, pressed juice, mini cheese omelettes instead of scrambled eggs and plenty of fruit. You barely blinked and everything kept getting restocked, they accommodated every request, didn’t rush anyone and had plenty of food up until 10. Our room was r yes large with comfortable beds and pillows and the room/bathroom were very clean. The ladies at the front desk were so friendly, helpful and efficient !!!!

Points négatifs: Part of the reason we booked this particular hotel was for the hot tub. It was working but was actually so dirty we had to get out. I’m not super picky but there was a film floating on top and it was full of hair which just grossed us out too much to really enjoy it. The pool was decent but a little chilly without being able to use the hot tub. It was so disappointing because we loved everything else do much that this would make us think again about booking. The hot tub is a treat for us when traveling.

Points positifs: The pool

Points négatifs: The time of check in

Points positifs: Personnel vraiment souriant et serviable. Best chambre ever. Tres tranquille.

Points négatifs: Rien

Points positifs: Very nice staff and atmosphere. Loved how the hallways were very brightly lit. Loved inspirational words on bathroom door

Points négatifs: Odd color scheme

Points positifs: staff tried as hard as possible to connect me to the Internet.

Points négatifs: wasn't prepared to accept my newly upgraded Apple operating system (Catalina), so could not get on wireless network.

Points positifs: Spacious rooms. Comfortable beds.

Points négatifs: Large group of loud obnoxious people and their kids drinking at the pool.

Points positifs: I liked the politeness of the staff and the cleanliness of the hotel.

Points négatifs: Breakfast could've been better, maybe add omelets and bacon.(just a suggestion)

Points positifs: Super emplacement et super équipements et super chambres.

Points positifs: Personnel amical et attentif, enregistrement facile (y compris comment accéder au wi-fi gratuit), suite confortable, accès facile aux affaires que j'ai visitées ainsi qu'aux restaurants locaux. L'heure de départ à midi était également appréciée !

Points négatifs: L'éclairage de la chambre pourrait être un peu plus lumineux, mais c'est une critique très mineure.

Points positifs: L'hôtel était bien situé, facile d'accès pour l'aéroport. Les chambres étaient bien. Il n'a rien de spécial.

Points négatifs: L'hôtel est suffisamment confortable même s'il n'avait rien de spécial.

Points positifs: Very clean, quiet, and pleasant place to stay. Desk clerks and shuttle driver were friendly and knowledgeable. Would gladly stay again and recommend this place to others.

Points négatifs: Nothing

Points positifs: Staff helpful with bags and wake up call

Points négatifs: One side of bed next to wall and difficult to get in/out

Points positifs: Having a refrigerator stove top coffee pot plates silverware cookware cooking utensils very impressed!

Points négatifs: Streaks all over the mirrors, TV and appliances, like the rag was dirty.. all else great!

Points positifs: the price was right for a last minute decision to stay in area, the layout of the room was nice. We were able to park under our window so we could see vehicle.The lady at the front desk was superb and very friendly, she had only been there a couple weeks.

Points négatifs: Not the cleanest room or nicest Candlewood we have stayed at, it was outdated; no batteries in the remote, toilet flushed very slow.

Points positifs: Close to airport. Quick shuttle to airport and on time. Rooms are clean as was the hotel in general.

Points négatifs: I found the bed uncomfortable but that seems to happen when I sleep in another bed for only one night.

Points positifs: location

Points négatifs: messed up the billing, charged us for a prepaid room

Points positifs: Location and price

Points positifs: Always stay there, quiet convenient.

Points positifs: Location close to the airport

Points négatifs: Wish they had free breakfast

Points positifs: It was very clean and the staff was very helpful.

Points négatifs: It is one of the few hotels that does not offer breakfast.

Points positifs: the place is really clean. Staff is nice. O love the stove and refrigerator. I just wish they would cut me a better deal after extending my stay.

Points négatifs: Some of the washer and dryers don't work well. But the place is really clean. Staff is nice.

Points négatifs: L'hôtel a besoin d'être rafraîchissement ! On pouvait dire que quelqu'un avait fumé dans la chambre auparavant !

Points positifs: Le personnel est sympa. Excellent restaurant juste à côté

Points négatifs: Les évacuations ne fonctionnaient pas sans intervention manuelle (lavabo et baignoire)

Points positifs: La chambre était propre et les lits étaient confortables.

Points négatifs: Les couloirs sont en plein air, rehaussé dune rampe étaient sales.

Points positifs: L'employé derrière le comptoir était très serviable.

Points négatifs: La chambre était décevante par rapport à d'autres auberges sur le toit rouge où j'ai séjourné et j'ai demandé une chambre non-fumeurs et elle faisait le suivi des cigarettes à l'instant où nous sommes entrés.

Points positifs: La salle de bains était propre.

Points négatifs: La chambre non fumeur sentait la cigarette et le changement de chambre n'a pas pu être pris en charge. insonorisation horrible. Les camions à proximité étaient très bruyants toute la nuit. La literie n'avait pas l'air propre.

Points positifs: Propre, abordable, confortable. On ne peut pas en demander plus que ça

Points positifs: La chambre était moderne, propre et calme. Tout l'hôtel a été récemment rénové, donc c'était assez agréable, surtout pour le prix ! J'y retournerais sans hésiter.

Points positifs: J'ai aimé la propreté de la chambre et les savons et les tissus gratuits! J'ai été vraiment impressionné par la propreté et la nouveauté de la chambre étant donné le prix vraiment bas pour la nuit. la télévision était flambant neuve et il avait l'air d'être un endroit cool pour se détendre et commander de la nourriture, si nous y étions restés plus longtemps.

Points négatifs: Je n'ai pas aimé la petite taille du lit et j'étais trop fatigué pour demander au personnel de changer de chambre. Pourquoi la réceptionniste nous a-t-elle mis - un joli jeune couple - dans une chambre avec deux petits lits? Mon petit ami a trouvé que c'était romantique, j'aurais pu utiliser une plus grande couverture!

Points positifs: C'était bon marché et ils ne font pas payer de supplément pour les chiens. Le Wi-Fi gratuit et le personnel est très agréable.

Points négatifs: En hiver, la porte s'ouvrant sur un passage est froide et a des problèmes. Il y a des gens qui passent devant la fenêtre, vous ne pouvez donc pas ouvrir les rideaux et par conséquent ne pouvez pas avoir de lumière naturelle. Pour des séjours à l'hôtel à travers un tiers comme celui-ci, on vous donne des chambres plus petites que la normale. Donc, notre chambre était la plus petite. La seule raison pour laquelle j'y retournerais c' est si j'avais un chien. La décoration est démodée

Points positifs: Good location. Good price.

Points négatifs: Very strong smoke smell in non smoking room. Didn’t offer to move us. Not very clean. Not enough towels or soap.

Points positifs: Nearby restaurants.

Points négatifs: Little closet space, counter top space, and the location.

Points positifs: It was on good location

Points négatifs: We froze as the heat did not work. Called the front desk who told us to turn hear off for 10 min then turn back on and surprise that did not work. There were several guests complaining about there being no heat in their rooms either. Do NOT stay here!

Points positifs: Friendly staff easy to book

Points négatifs: Room was bu the dumpster and was emptied early in the morning.

Points positifs: Pet friendly place. Very convenient for people who travel with pets. Rooms are always clean and staff is always pleasant.

Points négatifs: The only 2 complaints are: 1. I wish the rooms came with a mini fridge. 2. They need to take that smelly carpet out of the elevator.

Points positifs: The room was clean; the person at check in was friendly.

Points négatifs: Noisy people outside the room late into night; the checkout person not friendly, heater in room was noisy

Points positifs: L’accueil et l’emplacement

Points positifs: The location was perfect for getting back on the thruway.

Points positifs: Chambre correctement équipée et bonne literie. Très bon rapport port qualité prix, motel le moins cher de notre circuit Canada/USA.

Points négatifs: Très proche de l'autoroute, mais le bruit ne s'entend pas trop une fois la porte de la chambre fermée. Bâtiment sur 3 étages qui n'a pas le charme des motels ni certains équipements comme des chaises extérieurs.

Points positifs: Comfortable.Good location.fridge an microwave in room

Points négatifs: Could use more cleaning around bathroom facets, An lights Above bed very dirty. No table

Points négatifs: Never stayed we found someone pills on the bathroom floor behind the door , nasty stuff on the bed sheet

Points négatifs: Had an issue when asking for more towels was informed the person was in the laundry room not a housekeeper and they would be around shortly. Had a hard time finding Ice machine.

Points positifs: Je suis une personne assez peu entretenue, donc ce Quality Inn était parfait pour moi. Personnel amical, chambre et salle de bains très propres avec de bons équipements de base et petit déjeuner chaud disponible, incluant gaufres fraîches à faire soi-même ! Le parking est gratuit. Il y a aussi une petite salle d'entraînement. J'y retournerais sans hésiter.

Points négatifs: Bien que ce soit à seulement quelques minutes du centre-ville de Syracuse, le quartier autour de l'hôtel est un peu ombragé. Je sais que c'est par rapport à l'expérience individuelle, mais tout ce que je peux dire, c'est que je ne voudrais pas aller pour une promenade seule dehors la nuit. Mais pourtant, l'hôtel et le parking se sentaient en sécurité. Je séjournerais encore ici à l'avenir.

Points positifs: L'emplacement

Points négatifs: De l'extérieur a l'air horrible

Points positifs: excellent accueil (petits biscuits tout moelleux à l’arrivée), petit déjeuner varié et copieux. hôtel rénové! quartier qui semble très moyen mais près du centre, très sécuritaire et calme!

Points positifs: Very clean!!! Friendly people and a great breakfast! Keep up the good work!

Points négatifs: /

Points positifs: Cost of the room was great

Points négatifs: Location

Points positifs: Close to St. Joe's

Points négatifs: Room was a bit small.

Points positifs: Staff was very helpful. Excellent hot breakfast including scrambled eggs, sausage, and waffles, Room was small but very clean and new. Price was very reasonable.

Points négatifs: The neighborhood was mediocre.

Points positifs: The staff was very nice, and I could see they try to keep things in order as best as they can.

Points négatifs: The bedding had some stains and hairs and the pillows were small

Points négatifs: The bed cover on bed was filthy. The tv stand had a spill from previous guests. The bottom outside of toilet needed to be cleaned. Nice room though and close to where we wanted to go. Breakfast was great. Really good food.

Points positifs: La propreté

Points négatifs: Le signal d internet qui n’était pas à la hauteur. Impossible de faire FaceTime ou encore d écouter un film

Points positifs: The rest however was great. We were greeted warmly. The room was clean. The upgrades to the rooms are really nice. The mattresses pillows and sheets were quite comfortable. Breakfast was your standard continental. The plus is everything was there. English muffins, bagels, danish. Cereal, eggs, sausage and bacon, as well as oatmeal and fresh fruit.

Points négatifs: Parking was a bit tight. Mainly do to what looks like a wall that had collapsed due to mother nature taking quite a few parking spots away. So not something you really could ding the place on more just an annoyance, and I'm sure to the hotel staff as well.

Points positifs: This hotel was very clean and the beds we're extremely comfortable! I have a hard time sleeping places other than my home and I slept like a baby! I also enjoyed how it was close to everything downtown. I enjoyed this hotel and I would stay again.

Points négatifs: The only con I would say is that the door to the outside had a gap in the doorway which only led to the outside so a draft could get in. Maybe more options for the breakfast too!

Points positifs: The early start for breakfast

Points négatifs: Nothing was working. The doors were broken, and the elevator was out of order. Would not have booked if I'd known that.

Points négatifs: It was not clear to me when booking that this was a motel on a busy street. I booked a king room and we ended up with a tiny queen room because they had a problem with their computer system.

Points positifs: Très propre et calme.

Points négatifs: Connexion internet horrible, impraticable. Vieux quartier, nous ne savions pas si c'était sûr.

Points positifs: Ma femme aimait les oreillers.

Points négatifs: Bien situé

Points positifs: Toujours dans les standards de la chaîne Hampton Inn, lit très confortable, très propre, bon buffet. Piscine chauffée et spa.

Points négatifs: Rien

Points positifs: Personnel adorable Chambre familiale spacieuse-literie très confortable

Points positifs: Hotel was clean! Our previous hotel the night before was a mess with leftover hair in places...ick. we thought the entry was really pretty and staff were friendly and greeted us promptly. The room was comfortable and in a great location...away from the f

Points négatifs: We did notice the guests in front of us were offered bottles of water when they finished checking in. We thought maybe they were members but then I realized I was a Hilton member too and wasn't offered.

Points positifs: No breakfast was served but understood due to virus. Room was quiet as requested

Points négatifs: TV was in and out of reception

Points positifs: Cleanliness

Points négatifs: Small pool cloudy

Points positifs: This was our first time staying at this property. We loved everything about it! Our room was sparkling clean and the bathroom was stocked with plenty of towels and everything we needed. Our night was very restful and quiet. The breakfast was plentiful and even appreciated the fresh smoothies. The staff was so nice and accommodated our requests even keeping our son’s birthday cake in their own staff fridge. Love it! Thank you. Already booked our next stay.

Points positifs: very clean and staff was very friendly

Points négatifs: Nothing

Points positifs: Le petit déjeuner buffet très agréable dans le lobby. Jus de fruit frais

Points négatifs: Confort du canapé lit

Points positifs: The room was nice

Points négatifs: The eggs were weird , the pancake batter seemed diluted , they only had sugar free syrup.

Points positifs: Staff was great!

Points négatifs: Hot water was mild at best... no access to pool, exercise room or complimentary breakfast with no comp. I sympathize and understand the situation however it did limit the value during my stay.

Points négatifs: Filthy rooms.

Points positifs: The bed and especially the bedding. So comfortable I ordered some for home!

Points positifs: Nous avons passé un excellent séjour. Bien que l'hôtel soit vieux, le mobilier de la chambre est moderne. Les chambres sont spacieuses. Le personnel était extrêmement gentil et très arrangeant. La dame de la réception a recommandé un restaurant thaïlandais à côté, qui s'est avéré super fantastique. Le petit déjeuner est bon et le cuisinier m'a fait une omelette très riche.

Points négatifs: L'accès à Internet est très mauvais sauf dans le hall.

Points positifs: Comfy bed. Super friendly and attentive staff. Great breakfast. Excellent location for events at the Landmark Theatre

Points positifs: Every one was very friendly

Points négatifs: Not really

Points positifs: Beautiful restored historic hotel. Good included breakfast w omlet station.

Points négatifs: Could have used more storage space especially in bathroom.

Points positifs: The clinton jefferson was amazing and we now plan on booking a block of rooms for our wedding.

Points positifs: Staff were excellent

Points négatifs: Nothing , it was a very pleasant experience

Points positifs: The location is ideal - near armory square and easy to get to

Points négatifs: This property is in desperate need of an upgrade. Start with the bedding - new mattress, pillow, sheets and comforter. It is just old and needs upgrades that give guests a world class experience.

Points positifs: The breakfast was outstanding. There was a chef making food to order at an omelette station.

Points négatifs: There was some noise in the hall late at night - but whoever was out there finally went away.

Points positifs: The hotel was located Downtown Syracuse and was off the Main Street.

Points négatifs: Nothing

Points positifs: Très grande chambre, excellent déjeuner, stationnement facile et pas cher . Établissement historique

Points négatifs: Rien

Points positifs: Super emplacement, près de tout, personnel très gentil, lits confortables, grande chambre bien équipée, bon déjeuner. Hôtel historique avec un cachet "vintage" charmant. Bien que située en plein cœur de la ville, l'endroit est étonnamment tranquille. Nous avons apprécié le Check out à midi.

Points négatifs: Notre chambre était près de l'escalier au 2e et nous entendions le bruit provenant du premier étage (réception et le déjeuner). De plus, nos fenêtres donnaient sur un stationnement, dans un racoin, bref, aucune vue. Autre petit détail, la pomme de douche double ne fonctionnait pas bien, le bain ne s'écoulait pas bien non plus. Salle de bain froide, aucune possibilité de réchauffer la pièce sinon de laisser la porte ouverte... pas très intime! Dernier point irritant: le wifi était peu efficace, faible signal ou incapacité à se connecter.

Points positifs: Près du circuit historique et architectural du centre-ville

Points négatifs: Chambre double très petite

Points positifs: Très bon accueil rapide. Chambre impeccable et Propre. Petit déjeuner très large en choix avec un très gentil chef cuisinier qui vous prépare des omelettes comme vous les appréciées.