Hôtels à Syracuse

Convenience to temporary work When I arrived TWO of the desk clerks told me that a small conference room would be available for me the next day to meet a client. The clerks said this conference room was open to guests free of charge on a first come first serve basis. Later on the "Asst Manager" told me it was fully booked for the weekend. During the weekend I walked by the glass doors several times, and never saw a soul in it. First two days of my five day stay, housekeeping did not even touch my room.

Noisy heating system... Old and warn out

The pool heater was broke and both the jacuzzi and pool were DISGUSTING! The breakfast was a joke! And I had to take a shower in another room because our tub wouldn't drain. The air conditioner felt like it was on its last leg. Never again! Don't bother with this hotel. What a waste of money!

Ease of parking.Comfortable beds. Had to ask multiple times for a refrigerator in room when I previously confirmed a refrigerator would be in room at checkin. Needed more staff at front desk.

Location to restaurants and entertainment. Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.

De bonne prestation, fortement conseillé. Pas de petit déjeuner inclus avec la chambre, dommage

C'était bon marché et ils ne font pas payer de supplément pour les chiens. Le Wi-Fi gratuit et le personnel est très agréable. En hiver, la porte s'ouvrant sur un passage est froide et a des problèmes. Il y a des gens qui passent devant la fenêtre, vous ne pouvez donc pas ouvrir les rideaux et par conséquent ne pouvez pas avoir de lumière naturelle. Pour des séjours à l'hôtel à travers un tiers comme celui-ci, on vous donne des chambres plus petites que la normale. Donc, notre chambre était la plus petite. La seule raison pour laquelle j'y retournerais c' est si j'avais un chien. La décoration est démodée

Chambre propre, lits confortables Rideau de douche ne fonctionnent pas fermée. Les parties communes étaient en piteux état.

They didn't have any rooms even though I made prior reservations and prepaid for it.

The rate we booked at was great. But NO reminders close to the booking, so booking.com, or Best Western let us know about an upcoming stay, say a week prior, so gives us an opportunity to cancel, if we need to. any no flexibility by local management. I could not negotiate an extended stay or anything, with bookings.com or local mgmt. They just too my penalty. I'll NEVER book with bookings.com or Best Western again!

Good clean rooms and the service was excellent.No problems at all. Would stay there again. Thought I was getting the room for 88.00 a nite and was charged 101.+. I realize that there is tax but that was more than tax.

Le restaurant et le bar fermait ses portes très tôt.

A noter la taille des chambres et le confort. Trés bien situé à l'entrée des routes principales Le personnel n'est pas trés accueillant. Le petit déjeuner est horrible, il est vraiment a éviter, surtout que la taille de la salle ne permet de contenir que 4 tables...