Hôtels à Lucerne

Points positifs: Bien situé

Points négatifs: Prix

Points positifs: Tout était très bien

Points négatifs: Petit dej un peu simple Pas de bagagiste

Points positifs: Excellent hotel with friendly and helpful staff and perfect location

Points positifs: Highly regarded hotel. I will stay in the same on next visit.

Points négatifs: Nothing to dislike.

Points positifs: Easy location within walking distance from Train station Excellent staff

Points positifs: Everything was really amazing , very nice staff. We got upgrade to a very nice corner suite with amazing lake view that was really great surprise.

Points négatifs: Nothing.

Points positifs: Staff

Points négatifs: House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.

Points positifs: Tout est parfait

Points négatifs: Rien

Points positifs: Incredible location, beautiful view from room out over the lake. Excellent service. Can’t say enough about this hotel. Would not hesitate to stay there again on my return to Lucerne

Points négatifs: If I had to say something negative the shower was a little small - but it was completely functional and there was a large bathtub

Points positifs: La situation de l'hôtel (la vue),la taille des chambres,le fait que nous avons été surclassés, la décoration de la chambre,la gentillesse du personnel.

Points négatifs: Décoration de l'entrée de l'hôtel, des salles de restauration,et planchers en bois qui mériteraient d'être rafraîchis;le manque d'ascenseur (on utilise deux ascenseurs-(dont un trop vieux ,inesthétique,et exigu) -situés à quelques dizaines de mètres l'un de l'autre pour accéder à notre chambre); pas un membre du personnel ne parle le français couramment;l'absence de piscine,l'absence de jacuzzi;on entendait le bruit des voitures dans notre chambre dès trois heures du matin(mauvaise insonorisation).Le prix du parking non intégré dans la chambre.

Points positifs: La gentillesse et l’amabilité du personnel. La chambre confortable et très complète.

Points positifs: Le lieu, l’ambiance, la gentillesse du personnel Les massages excellents prodigués par Paulina!

Points positifs: funiculaire pour ce rendre du casino à la réception de l'hotel

Points positifs: Excellent facilities and room 513. We could not speak more highly. The staff were extremely polite and helpful.

Points négatifs: .

Points positifs: The location is excellent, perched on a bluff overlooking the Lake. Nicely designed and laid out room. We had a corner Jr. Suite with 2 balconies--great! The one drawback, the shower had great heads and pressure but was so small as to make showering difficult. You practically had to turn off the shower in order to soap up. We actually didn't eat in the hotel, though not because it was a poor choice--just didn't work out that way.

Points positifs: Nice location overlooking Lucerne.

Points négatifs: Price of room was outrageous in relation to standard and hotel facilities. Really not that special and we have stayed at many other nice hotels in the area paying top dollar. And that didn’t even include breakfast which was another 30 CHF per person..... bloodsuckers!?

Points positifs: Great hotel every attention to detail taken care of Waking up in the morning with that fantastic view of the lake don’t get much better

Points positifs: Great view from the room

Points négatifs: Room size was small and bathrooms though clean were not renovated

Points positifs: Friendly and helpful staff! Fantastic food! Great ambiance and unique Whiskys and Rums @ the Louise Bar! The 5th level at the hotel is 5 Star floor with art deco styling.

Points négatifs: The room keys are too big. And sometimes you have to wait just to get your key at the reception. Keyless cards could be a good investment.

Points positifs: The location with a view!

Points négatifs: The room was small for the price.

Points positifs: paysage sublime par temps merveilleux

Points positifs: L'emplacement exceptionnel,

Points négatifs: Un regret, l'absence de peignoir à disposition dans les salles de bains, surtout, la communication permanente entre le fumoir et le bar ce qui est très agréable et nous a fait fuir cet endroit ce qui est dommage.

Points positifs: Lars at front desk gave us a warm, friendly reception and upgrade to wonderful ocean view. Jazz bar had great jazz on Thursday night.

Points positifs: La situation avec vue sur le lac

Points positifs: Très bien situé, bien aménagé, le dîner était excellent, le personnel sympa.

Points négatifs: Les chambres sont bruyantes ... on entendait nos voisins

Points positifs: Un bon emplacement central

Points positifs: Personnel très sympa et serviable. L'hôtel est très bien situé. Un lit très confortable.

Points positifs: Comfy bed with nice bedding, unique decor especially the lighting and spotless mirrors, valet parking/help with luggages

Points négatifs: Attic room makes the already small space smaller

Points positifs: everything is perfect, food is excellent.

Points positifs: Great view and location. Near the train station and bus station. Beautiful rooms and a starlit effect in the bathroom.

Points négatifs: None.

Points positifs: View

Points négatifs: Matress

Points positifs: Très charmant hotel dans la vielle ville. Le personnel est compétent et service attentionné. Les chambres sont très confortables et bien équipées à tous niveaux literie, salle de bain , machine à café, enceinte son. La position est excellente. Le prix est très correct. Le bar est top et nous avons profité d une soirée piano jazz. Un hotel à recommander sans hésitation.

Points négatifs: Rien tout est parfait.

Points positifs: Bâtiment, emplacement, restaurant

Points négatifs: Un peu difficile de trouver l’accès en voiture

Points positifs: L'accueil du personnel L'emplacement géographique : centre-ville et au bord de la Reuss L'établissement avec une belle façade et des intérieurs entre ancien et moderne. Le confort des literies.

Points positifs: Hôtel de charme, calme, lit confortable , excellent emplacement , très bons pains pour le petit-déjeuner

Points négatifs: Qualité -prix Petit déjeuner buffet

Points positifs: See above

Points négatifs: Interior decoration is always a matter of individual taste, and I belong to the more purist variety, the hotel to the more decorative section.

Points positifs: I loved everything! Check in was super easy and fast. The room was incredible- comfortable bed. The view was amazing! Location was great. They really care about their guests.

Points positifs: Fabulous location and lovely staff

Points négatifs: Cold bedroom Noisy cleaners at 8.30 am!

Points positifs: The staff were very helpful and friendly and the location is just so convenient only 4-5 mins to the train station

Points positifs: Cozy room with a perfect view. It was very clean and delicious breakfast. Great staff service!

Points négatifs: Everything was perfect

Points positifs: Spacious room, great shower and generous breakfast buffet. We always love to come back to the Balm.

Points positifs: All good - parking - reception - room - view - breakfast.

Points positifs: Le petit déjeuner avec des produits frais. Le personnel très agréable. La taille des chambres familiales.

Points négatifs: L'emplacement proche d'une route principale.

Points positifs: Everything

Points négatifs: N/A

Points positifs: Very helpful front desk staff allowed us to park early and get our free transit pass. She shared info on things to do and how to take the bus to the center of Lucerne. Right on the bus route. Large family room. Spacious bath.

Points négatifs: Our room overlooked the parking lot and it was a bit noisy at night. No elevator but the staff brought up our bags.

Points positifs: Propre, amabilité serviabilité gentillesse du personnel petit déjeuner fantastique. Place de parking et ticket de transport compris dans le prix

Points négatifs: Chambre à coucher sans séparation enfants/parents Lit des enfants

Points positifs: Le petit déjeuner était excellent. L’hôtel est proche du musée des transports. Expérience réussie!

Points positifs: In a beautiful area with extremely helpful and kind staff. We were traveling with our 4 children and they were accommodating and helpful. We were right next to public transportation and just a few minutes from the city center. Excellent spot!

Points positifs: Very confortable room. Have a good parking in front of the hotel. The Hotel offers free use of public bus and train. Easy to go to the center. The breakfast is wonderful.

Points négatifs: There is no elevator.

Points positifs: Great service. Very helpful with all questions. Met all of our needs and went up and beyond. Breakfast was excellent. Convenient location that was out of the city but close enough to get there with ease.

Points négatifs: Not a great view due to the weather. Could not have been helped. Everything else was great.

Points positifs: Great hotel. The staff were super great and friendly. Went above and beyond our expectations.

Points positifs: Tout ! Je connaissais l'hôtel avant rénovation et avec les anciens propriétaires. L'hôtel a été rafraichi et décoré avec beaucoup de goût. J'aime ce style, simple et à la fois étudié.

Points négatifs: Bon... Le bruit de la route, mais ça je le savais déjà avant de réserver... En plus, nous avions des boules quiès à disposition !

Points positifs: L’emplacement, le bâtiment agréable, le petit déjeuner .

Points négatifs: L’aménagement et l’isolation de la chambre

Points positifs: Le petit déjeuner extra. Beaucoup de variétés de fromages sur le buffet. Situation pas loin du coeur de ville et en face du lac. Le personnel accueillant, charmant et au petit soin du client.

Points négatifs: Pas de parking voiture à l'hôtel. Gênant pour décharger ou charger les affaires dans la voiture Emplacement bruyant à cause de la circulation voiture, mais ce n'est pas la faute de l'hôtel. Le nettoyage des chambres l'après-midi et non le matin.

Points positifs: Thnxxxx for this amazing experience best stay ever,, fabulous building,, very friendly and cheerful staff Special thanks for Reception lady at morning and maria with her best coffee ever

Points négatifs: Nothing

Points positifs: very nice room, friendly staff, excellent coffee

Points négatifs: -

Points positifs: The staff are really friendly and very cooperative

Points négatifs: Nothing special

Points positifs: A very quaint and beautiful hotel. The breakfast was very good and the rooms were nice with a comfortable bed

Points négatifs: It is a little far from train station. Maybe a 30 minute walk but easy to find

Points positifs: très joli hôtel, propre et confortable, personnel très accueillant. Belles chambres spacieuses, salon au rez-de-chaussé permettant de prendre un verre et de se relaxer. Petit déjeuner délicieux!

Points négatifs: Chambre qui donne sur le jardin et le lac, mais aussi sur la route - c'est donc un pu bruyant. hôtel pas complètement central, mais facilement atteignable à pied

Points positifs: Our room has wonderful lake view that we love. The location is good, it is not centre but you can walk near lake to reach the centre, it is close. Moreover, the hotel gives transportation card to use all public transporations free. The staffs were kind and helpful. And it will be little detail but I love the hand soap from Rituals, amazing smell :)

Points négatifs: The only weird thing was the bathroom has no door :) apart from that everything was nice but room staff can be renovated.

Points positifs: The hotel is stylish, very good located in Lucerne, the view is beautiful, staff extremely professional and helpful, very organized hotel management, exquisite breakfast. Congratulations!

Points positifs: Good breakfast, excellent services and able to provide alternative solution for late check in and luggage storage. Thanks

Points positifs: What a lovely place to stay! The rooms were very clean, the breakfasts were great and the staff were exceptionally friendly and helpful. The location was ideal too....very quiet but still only a fifteen minute walk to the old town. If you're not up for a walk, the bus pass given to us on check in meant that we had access to free and very frequent public transport. The shared bathrooms are not a problem at all....there were enough so that we never had to wait and they were immaculately clean and tidy. If we are lucky enough to visit this beautiful town again, we would definitely stay at the Bed and Breakfast.

Points négatifs: Nothing.

Points positifs: Very clean and comfortable with great hosts. Hosts are very helpful with things to do.

Points négatifs: The second and last night of our stay guests checked in that were very loud, slamming doors, running in halls and talking very loudly causing a horrible night sleep for us. Also people were smoking outside our bedroom window and even by shutting the window the smell still made it into our bedroom and stayed for most of the night. Very cute B&B and great hosts but you always need to consider possibly of disruptive other guests like at any B&B. Our first night was quite and peaceful and we were able to leave the window open and get a nice fresh breeze on a very comfortable bed.

Points positifs: The location was excellent, breakfast was very good and lots of character combined with friendly, helpful service. Perfect!

Points négatifs: Everything was delightful. Nothing to not like.

Points positifs: A very clean hotel, although WCs are outside the rooms, there are enough WCs that a guest does not have to wait in the line when using the WC. Very friendly staffs, nice breakfast. Location is also good, few minutes to the bus station. It only takes 5-10 minutes to the main station by bus. All in all highly recommending.

Points positifs: Le personnel est très à l'écoute, l'hotel était très propre, le petit déjeuner très bien et la situation idéale au calme et seulement à 5 min en bus du centre. Il est possible de se garer dans la rue à proximité moyennant 15CHF/jour.

Points négatifs: Etant situé dans une maison de maître le parquet du couloir grinçait un peu. Par chance je parts toujours avec des boules quies.

Points positifs: l'accueil, le petit déjeuner, le calme, la propreté

Points négatifs: l'éloignement de la sdb

Points positifs: Place was great. Staff was friendly and helpful. Breakfast was very good.,

Points négatifs: Ask for one of the rooms overlooking the garden with a small table in it.

Points positifs: Appartements bien situé, accueil chaleureux, déjeuner suffisant.

Points positifs: The staff were exceptional and were willing to go above and beyond to make sure your staff was nothing but the best. The breakfast was delicious. Rooms are very cute, very clean and beds were made daily with fresh towels. My partner and I were a bit worried about having to share a bathroom at first but it was absolutely fine they were clean at all times.

Points négatifs: The town centre is a short 10-15 minute walk which isn’t the worst because we were able to walk off all the food we had been eating.

Points positifs: Location, breakfast and everything

Points négatifs: Nothing

Points positifs: Situation calme, accueil et personnel très agréable, très propre. Très bon petit-déjeûner. Arrêt de bus à côté de l'hôtel. Transports publics gratuits pendant le séjour.

Points négatifs: Salle de bain et wc sont à l'étage. Cela ne nous a pas du tout gêné, mais peut être dérangeant pour certaines personnes.

Points positifs: Le personnel, l'organisation, l emplacement, Les transports Très belle région

Points négatifs: Les prix!!! Tous les prix sont beaucoup trop élevés !

Points négatifs: Most of the front desk staff are not qualified, due to their bad attitude and rudeness while comunicating with customers. At the time if our checkout the invoice was modified many times because of employees mistakes and she is keep telling us that we didn’t pay and we did. And we’re trying to explain and she was ignoring us. Although the employe was director manager and her name Anna Keiser. And when we want to give them back their adapters back, our chargers was stick to the adapter and we cannot take it off , and we asked for help to remove it , she said we take the adapter and chargeer both of them and you have to pay for it ! She didn’t bother her self to ask someone to remove it! . While we are talking to her our car was waiting and we tell her to send someone to take the luggage’s inside the car she refused to do so until we pay the pending amount! We have two rooms one of them throug expedia and its non-refundable and already paid and the othet through bookin and paid by us one night before check out . All the time Anna talking about expedia room that already paid and telling us you didn’t! We were trying to show here the booking reference number and she is not pay any attention however she doesn’t know how to read their invoice! Very bad experience at the end she went for a meeting and othet employe helped us and check very carefully what is the situation and she found that when we checked out one night wasn’t pay because of their mistake!! She was communication and marketing manager. She apologized to us

Points positifs: Magnifique chambre avec vue

Points positifs: Grande chambre familiale et vue imprenable sur le lac

Points positifs: La situation, la vue et la décoration des restaurants. Les chambres méritent d’être rénové.

Points positifs: Très grande chambre avec balcon avec magnifique vue sur le lac et le mont Pilatus y compris de la salle de bain. Accès direct au lac. Service impeccable. Petit déjeuner et dîner très bien.

Points positifs: The cleanliness and staff and view. Close location to my friends in Meggen and 15-30 minutes away from Luzern center.

Points négatifs: This time I was put in a far room in the new building which I did not like. There was no offer to change for me and I’ve stayed about a half dozen times.

Points positifs: Always a lovely stay. Hotel well located to lake and my friends. So easy and dependable. Great restaurant and modern style.

Points positifs: location and transport bus in front of the hotel are comfortable

Points négatifs: only 2 coffee you can have a day from the room

Points positifs: The view and the comfort and the accessibility

Points négatifs: Nothing

Points négatifs: Worst in my life: the access card to my room was not working ! Almost everytime I had to go to reception to ask for a new access card ! after 2 days, the receptionist said, jokingly that I should ask for a 5 francs rebate. Yeah right, 5 francs… while I had spent well north of 600 francs over 2 daysw. And when I check out the day after and ask for my rebate, suddenly nobody understands nor remembers. Really disappointed, they showed no respect for their “valued” clients. Avoid.

Points positifs: Super great view of mountain and lake. Ice mountain is super awesome.

Points négatifs: Should add seahotel at the hotel sign. The name shows in booking.com has seahotel but not at the hotel sign make customer confuse.

Points positifs: Perfect location, nice service and atmosphere

Points positifs: espace dans la chambre l'upgrade proposé

Points négatifs: wifi débit faible et instable dans chambre

Points positifs: L’emplacement et la serviabilité du personnel

Points négatifs: La chambre n’est pas du niveau d’un 4 étoiles. Très défraîchie, très mauvaise literie. Nous avons demandé une chambre au calme et nous étions sur une rue avec terrasses de restaurants. Franchement le prétexte de l’hôtel « ds son jus » est un bon moyen de ne pas faire de frais! Seul effort fait sur la salle de bain. Pas romantique pour un sou....

Points positifs: Le calme, le cadre, le personnel accueillant et souriant. De petites attentions pour les clients ( chocolat, pommes séchées ) Le repas du soir au restaurant.

Points négatifs: 25.- CHF le petit déjeuner n’est pas à la hauteur.

Points positifs: The historic building and being surrounded by the old city.

Points négatifs: I have no complaints.

Points positifs: Great location, lovely, quirky, atmospheric hotel.

Points négatifs: No kettle or coffee makers in rooms, just one machine on the second floor that serves instant coffee. Not good enough for a hotel of this standard.

Points positifs: L'emplacement proche du centre

Points positifs: Cleanliness

Points négatifs: Personnel on duty were slow and unwelcoming. More interested in the paperwork than the people standing in front of him. The rooms were nice but too expensive for the offer. At least a kettle for tea and nespresso machine should be in each room for such a relatively high price.

Points négatifs: The hotel advertised the rooms have fully functioning air conditioning. This is wholly false and a gross mischaracterization of what is actually in the room. There was a miniature, portable air conditioner that could not be placed anywhere near the bed and did not expel cold air. It was essentially a fan, a noise maker that provided no functionality. This hotel boasts of having A/C and even charges a premium to other hotels in the area because of this false feature. We were very disappointed by our experience and will not use this hotel again.

Points positifs: excellent location, property full of character

Points négatifs: no aircon

Points positifs: Very nice traditional hotel, historic character and part of town. Walkable.

Points négatifs: Noise from other guests, either walking heavily or talking endlessly in the hall.

Points positifs: The location is very good,and the hotel was grateful. Very clean and sefty, room also nice.

Points positifs: Friendly staff Excellent location 24 hours coffee tea Very good breakfast

Points positifs: Location, grandeur de la chambre, et le déjeuner. Il y a aussi un bon petit resto - take-out adjacent à l'hôtel.

Points négatifs: Près de la rue menant à la gare donc très bruyant si on laisse les fenêtres ouvertes: circulation et passants.

Points positifs: The staff was super friendly and the service was excellent.guided us for the attractions and really supporting staff.

Points négatifs: The rooms were small.

Points positifs: Le personnel très accueillant, un bon petit déjeuner.

Points négatifs: Je regrette le lit double qui est en fait un assemblage de deux petits lits.

Points positifs: We LOVED everything about this hotel. The location was perfect! The staff went above and beyond to make us feel welcome. We even had a hand written post card from them in our room. The breakfast was delicious and plentiful. Very clean and nice.

Points positifs: Excellent. Friendly and helpful staff. Good location and very clean room. We enjoyed here so much.

Points positifs: This is a very clean, modern (typically Swiss) hotel where the front desk staff goes above and beyond in terms of friendliness, hospitality and offering lots of help for tourists. I was traveling solo and don’t require a lot of space, so this small single room was perfect. It’s just 2 blocks from the train station, so I recommend the location. I had considered one of the hotels over by the chapel bridge (where all the bars and outdoor cafes are), but I’m very glad I chose this location because that other place would’ve been very noisy on a Saturday night. I like that the breakfast room is open all day and night as a “lounge” and they leave coffee/tea and pastries out all that time.

Points négatifs: I have no negatives, but other of my fellow Americans will likely find the rooms on the small side (think cruise ship). Perfect for me though!

Points négatifs: Impossible de dormir étant donné le bruit des voisins que ne répondaient pas lorsque je frappais à la porte. Il n'y a personne à la réception durant la nuit vers qui se tourner.

Points positifs: Hôtel très bien situé. Accueil parfait ! Très bon petit-déjeuner. Chambre moderne, propre et confortable.

Points négatifs: rien

Points positifs: Staff were lovely, very helpful. Nice continental breakfast and having coffee and lounge space 24/7 was excellent.

Points négatifs: No complaints.

Points positifs: Nous avons passé une tres bonne nuit et le personnel etait tres agreable et serviable Recommande pour les familles Petit dejeuner tres complet et bon

Points négatifs: Un peu de bruit dans la rue mais pas derangeant une fois endormi Dommage le parking payant a 18 frs

Points positifs: Hôtel très sympathique et arrangeant, à deux minutes à pied de la gare. J'avais une course (semi de Lucerne) et nous avons pu laisser nos affaires dans la chambre afin de pouvoir nous doucher après (sans supplément), je crois que c'était une exception à cause de la course. Salle pour le petit déjeuner toujours ouverte avec la possibilité de boire gratuitement du très bon café, les autres boissons (coca, jus de pommes, eaux minérales pour 2.5, même de petites bouteilles de vin blanc ou mousseux de 2 dl (pour 5.-) Très content, merci encore.

Points négatifs: Pas de vue sur le lac (mais en plein centre de Lucerne, c'est difficile)

Points positifs: Très accueillant, super équipements, un personnel aimable, un excellent petit déjeuner.

Points positifs: Hotel très cosy et moderne bien situé chambre spacieuse propreté parfait...service et accueil sympathique , petit-déjeuner un délice du choix et le restaurant boléro à ne pas manquer pour un excellent dîner ! Réservez au plus vite car très vite complet ... tout le personnel est à votre écoute avec un service parfait ! Je vous conseille cet hôtel boutique les yeux fermés

Points positifs: The room are clean and the staff are so friendly and approachable. Breakfast were good and location very near to train station

Points négatifs: Nothing

Points positifs: Fantastic location, great amenities, strong wifi, clean bathrooms.

Points négatifs: Only complaint was the room was a little bit smaller than expected.

Points positifs: Best breakfast I have had in europe

Points positifs: Good

Points positifs: Everything was perfect. The breakfast, the spa and the staff. Thanks for everything.

Points positifs: breakfast is good, but the bed is tooo small

Points négatifs: the bed and room are too small

Points positifs: The rooms were small, but comfortable, and clean. It is a short walk from the train station, Chapel Bridge, Old Towne, the pier, and plenty of restaurants. The breakfast was phenomenal, and definitely added a lot of value to the price of the room. We enjoyed using the complimentary bicycles. The daily beverages were a welcome treat at the end of a long day of sightseeing. We had a wonderful stay, and have nothing but the highest compliments for the staff. They were friendly, warm, welcoming, and helpful. Arlinda always seemed ready to go the extra mile to make our stay extra special. Our thanks to her and everyone else who made our trip a huge success.

Points positifs: Le déjeuner était parfait et très complet. J'ai apprécié le calme dans la chambre.

Points positifs: Petit dej bien Les attentions :thé et bonbons ds l entrée mini bar offert... Accueil très sympa Équipe restau très sympa Literie correcte

Points négatifs: Nous avons été surclassé..par une chambre sous comble ...étouffant Sdb minuscule : rien pour poser ses affaires Un rapport qualité prix complètement disproportionné :267€ la nuit ! On s attendait vraiment à mieux

Points positifs: Beaucoup de produits divers dans la salle de bain; jet d’eau chaude dans la toilette ;très belle chambre excellents fruits au petit déjeuner, ; personnel très accueillant

Points négatifs: Rien

Points positifs: It was a good stay! The food was excellent and tasty and the staff superb!, good location near main train station just walking distance and near many restaurants, great choice, would highly recommend

Points positifs: Our kid loved the extra living area in the suite. The location was central and only a short walk away from restaurants and the river.

Points positifs: hotel style such as decoration, location, breakfast, efficient and friendly staffs

Points négatifs: the room was clean, comfortable, quiet. if there is a electric kettle for hot water, that was perfect.

Points positifs: Comfortable room with nice small balconies. Nice decor, great location close to railway station and the lake/river...Super friendly staff in reception and in the cafe/restaurant!!

Points positifs: Location was excellent. Exceptionally clean. Quiet.

Points négatifs: It would have been nice to have a chair in the room.

Points positifs: La décoration, l’emplacement proche de la gare, la réelle insonorisation des fenêtres

Points négatifs: Il manquait un sèche-cheveux dans la chambre

Points positifs: Friendliness of the staff; efficient check-in/check-out; room was ready on my arrival. As with all hotels in Lucerne, guests receive a free ticket for public transportation within zone 10. Comfy bed. Good coffee machine at breakfast.

Points négatifs: Room was a bit dark - there were only the small bedside lamps. Online, the hotel shared its drinks menu with a good choice of gin but my friends and I were only given a choice of 5 sorts of gin at the bar (i.e. only the last page of the drinks menu) - none of which were any good.

Points positifs: Excellent petit déjeuner, lit confortable

Points négatifs: Manque bouilloire avec thé/café dans la chambre Même si très bien isolé l’hotel est situé dans une rue avec beaucoup de trafic, un peu bruyant

Points positifs: Location is good..

Points négatifs: Toiletries is not complete...

Points positifs: Location Location Location Room very comfy

Points négatifs: nothing

Points positifs: lit très confortable super petit déjeuné, varié design de l’hôtel top, aussi bien chambre que espaces commun, très joli bar douche pluie Wifi efficace

Points positifs: This hotel was amazing! Very modern. Loved the photo booth in the basement.

Points positifs: La chambre ,bar et le restaurant

Points négatifs: Le manque de porte étanche de la salle de bains

Points positifs: Lieu tranquille, chambre correcte. Personnel aimable. Situation idéale.

Points négatifs: Pas d'armoire mais juste une penderie ouverte. Petit déjeuner correct, mais j'attendais quand même un buffet pour un 5 étoiles. Attente pour récupérer la voiture qui était parquée à l'autre hôtel.

Points positifs: Le style, la déco, le staff très accueillant et serviable

Points négatifs: Rien

Points négatifs: The hotel give you the impression it,s more high standards but it’ s not.

Points positifs: Well designed comfortable room Kind staffs Corner room facing greenery was fine.

Points positifs: This is a superb hotel very close to all the attractions and the service is top notch!

Points négatifs: Nothing

Points positifs: The location was amazing very close to the lake

Points négatifs: They didnt serve complementary water the whole stay and the staff was rude about not serving it.

Points positifs: a pleasant, well-located hotel

Points négatifs: breakfast was terrible - you have to order, the staff is very rushed, did not feel any relaxation

Points positifs: the staff is super.

Points négatifs: not a big fan of the decoration of the rooms. but some others may like them a lot.

Points positifs: Decent value for the money. Great location.

Points négatifs: Lobby and hallways were too dark and the elevator was slow.

Points positifs: L architecture des espaces. Les images de films au plafond...

Points négatifs: Un petit déjeuner à 60fr Indigne d’un hôtel de ce niveau. Les fauteuils des chambres pèsent 1 tonne et sont inconfortables. J’aime Jean Nouvel mais le design de ce fauteuil n’est pas réussi. En suisse en général les détails de finition d’architecture sont toujours impeccables....mais pas ici. Jean Nouvel est un très grand architecte mais la fonctionnalité n’est pas sont fort. AngieAnakis

Points positifs: Hotel bien situé à 2’ du centre ville