Hôtels - Lucerne

Proximity to train station. Clean. Nice view. Good breakfast that was included.

Some of the staff was less than friendly. One in particular seemed bothered when I asked to extend a night. The room faced a street and was sometimes quite loud even with the shutters down.

Good, clean hotel. Staff not overly friendly. Room was quite loud from people outside on street. I would choose a room that doesn't face a street. Breakfast was really good. Quite expensive for what you get. I would not have given the hotel 4 stars.

the welcoming staff, especially Sarah.

nothing at all.

This hotel is a must-stay in Luzerne, beautifully organized and maintained, and very friendly staff.

Front desk staff were very helpful and friendly. Very professional. View on the lake side from rooms was top notch, couldn't be better. Rooms open up to exclusive patio which was fantastic.

Restaurant was over priced for breakfast.

This is not an inexpensive hotel If you want to spurge a little but have a room with an amazing view, this is the place.

Location and welcome chocolates at the reception

Not enough electrical outlets

Front desk staff were very friendly and helpful with questions about things to do in the area, and other than temperature in room it was very comfortable.

Breakfast was not included in the room rate and not quoted at check-in. 30 SF per person per day was not proportionate with the room rate and way too much for the quality and service of the meal. Room temperature was uncomfortable, AC insufficient.

Nice place to stay if it's not too hot outside, but opt out of breakfast.

Staff and location superb.

Not inexpensive.

The hotel is very close to the train station and the waterfront. The staff was helpful and courteous. The room was very spacious, the bed was comfortable and the room had lots of storage. The room was clean and bright. Temperature controls worked very well. The bathroom was very modern - the only problem we had was that water from the shower leaked onto the bathroom floor. We really like this hotel and wished that we had been able to stay for more than just one night. We requested non-feather pillows and this was easily accomodated. The elevator was large enough for both of us and our luggage too. The lobby is welcoming and large enough to accomodate a good-sized crowd. The wi-fi worked very well and was faster than other hotels.

Clean, great location. Great staff.

The walls are super thin and I was awoken over and over again in the morning. The room doors slam shut easily as well as the windows. Everything was great except for all the loud sounds in the morning.

Pretty good location in town, parking available, modern and very clean.

The rooms are very modern but a bit on the smaller side.