Hôtels à Santa Monica

Points positifs: Agréable odeur dans le hall

Points négatifs: Pas d'échantillons des bouteilles d'eau

Points positifs: La décoration était jolie, les employés étaient aimables et serviables.

Points négatifs: Petite chambre, le service de valet était cher. Il n'y avait pas le Wi-Fi nile petit déjeuner gratuit.

Points positifs: Location, modern decor, gym open 24/7, Nespresso machine in room, knowledgeable concierge

Points négatifs: Dress code for dinner at penthouse restaurant. Would have liked to enjoy the view but not up to getting dressed up after long day of sightseeing / biking along beach. No self park, valet only

Points positifs: - There was one really fantastic bellhop - Near enough to my personal gym (Equinox) - Near enough to shopping, etc

Points négatifs: - None of the rooms have an actual full ocean view - Rude/weird reception staff - The second room I was moved to disgusting i.e. someone else's hair shavings in the shower, what looked like dried vomit on the blinds in the bathroom - Literally heard a family on the elevator say "I'm so ready to get out of this place" - Restaurant is overcrowded with the LA "wannabe" set, not a great scene, actually a really weird scene - "Luxury" is a stretch here. This hotel would make sense in Vegas

Points positifs: What a charming place for a get away. Old world beauty and comfort. The staff were very personable and accomodating. Can't wait to go back. Totally beautiful.

Points négatifs: I liked everything.

Points positifs: The people were great the hotel was excellent

Points négatifs: Paying fot parking

Points positifs: Nous avons adoré le style, son emplacement et son personnel. Je le recommande vivement !

Points positifs: L'hôtel manquait d'élégance - il avait l'air ringard. Nous étions tristes que ce ne soit pas sur la plage pour $650 la nuit. La salle à manger n'était pas accueillante -un triste séjour dans l'ensemble mais les lits étaient moelleux et les draps étaient de bonne qualité.

Points positifs: Il y a un très bon service et une décoration très agréable design super bien situé (en traversant la rue on trouve l'hôtel Shutters, sur Ocean Avenue et 5 minutes à pied de Third Street promenade)

Points positifs: The location is good - very close to the beach and restaurants

Points négatifs: Horrible customer service - they overcharged me for a number of items, including mini bar purchases that we didn't make, and then 'investigated' while we waited 20 minutes for them to tell us they had no receipts. They never apologized after essentially suggesting we were lying. They rented out the entire pool and outdoor area for a Lincoln car event so guests had zero access to the outdoor pool area, which was a main selling point of this hotel. The carpet in the hallways had duct tape in many places because it was old and ripped. When I initially called to tell them we were checking in late, I had to call back three times because they first transferred me to the wrong person, then put me directly into voicemail. When I finally spoke to reception to confirm they would hold our king bed high floor room, they said they don't guarantee a high floor, which is exactly what we paid for and I told them that was listed on my reservation. After arguing over it, they confirmed I would be on a high floor. Overall, customer service was lacking and you didn't feel at any time that you were a priority - more of an inconvenience for them actually. Not worth the price they charge and definitely not a relaxing experience.

Points positifs: Il n'y a rien

Points négatifs: Très mauvais service de nettoyage La nourriture est arrivée en retard On ne pouvait pas joindre le service d'étage Douche froide Glauque.

Points positifs: Super bar en mezzanine. Super service client. Les bicyclettes sont disponibles sans frais de location.

Points positifs: Le lobby et les parties communes sont très bien. Machine à expresso dans la chambre est bien. Le parking gratuit était agréable et on nous a offert en verre de vin mousseux à l'arrivée.

Points négatifs: Coincé dans une chambre qui ressemblait à une cellule de prison avec un lit queen size. Chambre king size était payée et d'autres étaient disponibles. Douche trop petite et peu pratique. Également juste à côté des ascenseurs. La chambre n'était pas exactement propre, principalement dans la salle de bains. Absolument inacceptable. Vivement déçu parce qu'il n'était pas bon marché.

Points positifs: Les lits sont très confortables et accueillants. Le personnel était très professionnel et très gentil. Parking gratuit. Séjour très agréable

Points négatifs: Nous n'avons rien trouvé à redire.

Points positifs: The bloody mary I got was excellent. The staff was very accommodating. I got an early check-in and a late check out.

Points négatifs: Not the best smelling hotel. The hallways definitely have that old, musty vegas hotel smell going on. Probably time for new carpet.

Points positifs: The service desk was very helpful and generous. The hotel is in a good location and has a cool aesthetic. LM 100 smells awesome.

Points positifs: Nice that they had free bikes available for use. Nice decor. Nice staff.

Points négatifs: Decent location, but not much within walking distance unless you are ok walking more than a half mile. Bikes are not available when it's dark out.

Points positifs: SPG property

Points négatifs: Inattentive staff, old facilities, loud banging noises, faulty electric generators wake you up in the middle of the night, not great location.

Points positifs: The views were excellent. The towels and robes were excellent. The ambiance was nice. The bed was really comfortable, I fell asleep as soon as my head hit the pillow.

Points négatifs: The toiletries (soap, lotion) were insufficient, of inferior quality. The walls were paper thin, we could hear every conversation, every cough from next door and in the hallway, although we were on a starwood preferred guest floor.