Hôtels à Atlixco

Points négatifs: The hotel canceled my reservation. I was told the hotel was hosting a wedding so they couldn't honor our reservation "sorry." In other words, they canceled our reservation to place others in our place, not cool. I've traveled the world and this has never happened. Other family members had also made reservations and were not honored as well. The hotel tried to help me look for anther hotel but everything was booked solid in a 20 minute radius. We ended up staying at a motel. Try explaining why the garage door is a curtain to a 10 year old. Not cool at all!

Points positifs: Very nice, silent place great for relaxing

Points négatifs: Breakfast begins at 9:00 no cafe machine in the room, no dryer

Points positifs: Our trip was better thanks to La Esmeralda, good service and hospitality

Points négatifs: Breakfast was good but didn’t start until 9am. The pool was freezing cold.

Points positifs: Beautiful property in nice quiet location. Loved the room, we had jacuzzi room with view of pool. Staff were friendly and helpful even though we didn’t speak the language. Food was great and would definitely stay again.

Points négatifs: Uber drivers had difficulty finding hotel because there wasn’t a sign at the road entrance.

Points positifs: Attentions from manager and employees were extra special and always take care of your comfort.

Points négatifs: Need to improve dinning service as well as restaurant menu. It looks like they may be taking food from some restaurant in the zone.

Points négatifs: They say that they are pet friendly, but that statement depends on how you define it. They charge you 150 pesos extra every night(!) for your pet on top of the already very expensive price for the room. The resoning behind that is very hard to understand. In the pictures it seems like your pet has a lot of space to play and to run around in the green grass. Unfortunately that is not the case. The grass and nature is for the birds that lives there. At least a dog has to be leashed all the time to not disturb the birds. The quality of the rooms are also underwhelming considering the price. Every detail is average. From the bathrooms, to the pool area, to the Tv. It is way overpriced for what you get.

Points positifs: The staff was excellent! Food was very good. The place was clean and quiet. Almost perfect.

Points négatifs: Would be better if they had an elliptical machine and a treadmill.

Points positifs: Hôtel parfait, muy agradable, y muy buen servicio. De precios al Acuerdo.

Points positifs: Very nice hotel & rooms, with so many beautiful details all over the place.

Points positifs: The pool and the view from the roof. They need to manage and maintain the furniture better. The staff were very nice and the cleaning staff were professional and prompt. The setting is in a great location, right across from the city center.

Points négatifs: The restaurant was the only disappointment. The food was average. Desayuno was especially disappointing. The coffee was served cold! We chose to eat anywhere else after our breakfast.

Points positifs: Tres bon accueil, hotel charmant et idealement placé

Points positifs: My bed like a cloud, and I love the maid supply fresh bath towels every day

Points négatifs: No fitness room

Points positifs: Excellent hôtel personnel extrêmement à l écoute et serviables Petit déjeuner extraordinaire .de plus l emplacement de hôtel en plein centre est vraiment top ❤️

Points positifs: The location, the design, the restaurant, the swimming pool and foremost the staff, they're incredibly friendly and helpful.

Points négatifs: The mattress wasn't comfortable at all. There's a lot of humidity in the room and the bathroom's door was squeaky.

Points positifs: This hotel is absolutely perfect. The beds are comfy, the service outstanding, the location amazing, the breakfast is the best breakfast included in the room fee that I have had anywhere in the world. Free valet parking.

Points négatifs: There was no air conditioning available in our room. Not that we needed it as we visited during November but may be needed in the middle of the summer.

Points positifs: Very good location, the attention was excellent, and the cleanliness was very good.

Points positifs: The service was amazing! Everybody is so friendly. The hotel is lovely and very clean. The food was absolutely delicious.

Points positifs: Very clean and comfortable room with a nice size bathroom. Modern and rustic decorations. The breakfast was included and it was DELICIOUS! Very nice pool and the entire staff was amazingly friendly and polite! The location is perfect. Walking distance to restaurants and entertainment.

Points négatifs: It is a bit overpriced for a small town hotel.