Lost the reservation
Points positifs : Nothing. I had to rent a seperate rental car.
Points négatifs : The reservation I made was not met. I will not be using Kayak in the future.
Points négatifs : Did not clean car prior to handing off. Previous driver handed keys to attendant and they were given right to me. Chipped windshield, a whole bunch off dents and scratches all over the vehicle- the attendant did not note this on any paper work before handing over the keys, I had to ask. The attendant did not seem to put any effort in.
worst of my life
Points positifs : Nothing
Points négatifs : After driving 30 to go and pick car up, to get there and be told, we dont have any cars, we have 1 but its out of service. Then drive back another 30 miles. How would anyone rate thar experience? I had to catch a flight next early morning, how would anyone feel? Only way i was able to get to Orlando airport, was by calling a cab, cause it was too short notice to rent a car any where. Very disappointed.
Points positifs : The price was great
Points négatifs : Great car, no complaints.
Points positifs : Car clean, make and model exceeded expectations
Points négatifs : Pick up at Walmart ,disorganized Staff very nice , but confused over location of the car , Car was parked in general parking areas, took 20 minutes to find the vehicle
Points positifs : Convenience, price.
Points négatifs : Nothing
Points positifs : Actually I flew into Jacksonville, but mistakingly made the reservation at my destination, St. Augustine. The Avis Rep. in Jacksonville did am excellent job of getting us set up at the airport with a satisfactory car at a fair price
Good value for the money.
Points positifs : Everything went as planned for my car rental. The car was clean, gas tank filled and ready to go. I received the information I needed at each end of my trip from the Avis employees.
Dirty Rental Cars
Points négatifs : We picked up our car at St. Augustine Airport and it was not washed or vacuumed. The window washer fluid was low. We had to have the car picked up due to transmission knocking and concern we would have issues for the remainder of our trip. We specifically reserved a small SUV to economy on fuel reasons. The car provided as a replacement was a large 4 x 4 SUV and increase fuel costs. It was also dirty inside and out and required a car wash prior to going to a wedding in Connecticut. We also had to extend our rental by one day due to flight cancellations and were charged over $200.00. Not pleased, would have to reconsider if renting again.
Points positifs : I was able to arrange and collect the car within the hour using a British driving licence for an unexpected drive to Orlando Airport. Would highly recommend.
Points négatifs : It was a little difficult to find the rental office. It was situated in a Walmart store.
Points positifs : convient location
Points négatifs : car was delivered very dirty on inside. previous renter laft medication and apparently got sick in the back seat.
Perdu la réservation
Points positifs : Il n'y a rien. J'ai fini par louer une cabine location de voiture.
Points négatifs : La réservation J'ai fait n'a pas été respectée. Je ne vais pas à faire du kayak dans le futur.
Avis possède 3 succursales à Saint Augustine. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.