Points positifs : The gentlemen who works there is always friendly and very helpful
Do you or do you not have a rental car?
Points positifs : My daughter and I went to Budget office in St Augustine, FL to pick up car. First off, hours online were stated as 'opens at 7'am. The employee was not there until going on 8am. Another person told us they didn't have any cars. It was stressful waiting for person to arrive to check. Lucky for me, they did have a car. Headed up the road (an hour plus late) for Concord, NC. Arrived after hours at Avis-Budget office so I had to ca,l Budget for instructions. 'Charlie's helped me get a new drop off spot at Regional airport. I had NO idea how to vet t hete but a friend said they would get me to the airport, which was only 5 miles away. I was instructed to get there before 9pm when they close. We found our way there by 7:15 AND THEY WERE CLOSED!!! Had to drop keys in Dropbox. No one to check car. E etc. POOR BUSINESS!! Susan Streisel
Points positifs : Excellent car
Points négatifs : It was easy to pick up and easy to drop off so there was nothing that I did not like about this rental car and company.
Pick up at unmarked Walmart? Took ages to figure it out.
Points positifs : Budget representative in St. Augustine was very nice despite me storming in while complaining about how long it took us to find the place. Got a good value for the money and the car served its purpose to take us to the airport.
Points négatifs : First, the pick up location was an address that led to a Walmart. No signs outside about Budget anywhere. No instructions in the confirmation email about walmart either. It took us forever to figure it out. The representative told us Walmart won't let Budget put up a sign outside. Well, at least send instructions to the clients about where to find the location. Second, car smelled bad. It had over 25000 miles on it, so it is older.
Budget in walmart
Points positifs : Friendly and quick
Points négatifs : Lack of signage. The Budget rental desk is inside the Walmart, so I was confused when I arrived at the Walmart parking lot and didn’t see a Budget car rental location. I had to call to find out where it was.
Points négatifs : The car seemed to have break pad issues, making us feel unsafe.
Points négatifs : No one at desk when we arrived. Had to wait half hour at least. Rates much higher than normal !!
Car smelled very smoky. Tire pressure was low.
Points positifs : Check in was fast
Points négatifs : The attendant was not there when I arrived at 9 am. I had to wait over 30 minutes for him to arrive. The front hub cabs on the car were dammaged
Points négatifs : Charged for full tank of gas when I could have refilled. Person at Budget counter said Orlando would have been out of gas which was not true. Therefore my rental cost nearly doubled as charges $31.00 usd for gasoline and tank was still half full.
Very friendly and helpful agent
Points positifs : Ram (Raj) does a good job
Points négatifs : More obvious key drop.
Points positifs : Faster
Points positifs : Attendant was polite ,professional and pleasant . He appreciated our sense of humor!
Budget possède 3 succursales à Saint Augustine. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.