2.0
First, the rental was not ready, we had to wait about an hour to get a car. Second, they overcharged for an extra day after we dropped off the car in time. Although the time they entered as starting time was not the time we left with the rental. They stamped the time at 11:47pm but didn’t get the car until pass 12:30 am. So we had to go the office to get the 2nd day charge removed. Third, they now said the is a crack in the windshield, after 48 hours that we return the car.Avis laissé le 21 août 2023
avis de![kayak]()
6.0
Service desk and drop off were not helpful and really didn’t care about anything but selling you insurance when you pick up the vehicle. Also they didn’t have the vehicle I ordered and told me I would have to wait around 40 min to an hour and that was only if they could find one. The vehicle I got was nice but didn’t fit our stuff causing us to take two cars instead of oneAvis laissé le 16 juil. 2023
avis de![kayak]()
2.0
Pick up was horrendous,, total chaos waited over 2 hours to be told I’d get a vehicle but not what we hired , this happened to all people waiting.. We actually got a similar car to the one booked so we thought we were luckier than others . Car was filthy dirty no option to sort we had to leave it’s now 4 am , we hadn’t left car park and clearly the vehicle with 42,000 miles had multiple faults and should have been in for repairs not out on hire …Avis laissé le 23 avr. 2023
avis de![kayak]()
10.0
Checkin took nearly an hour. There were 3 or 4 agents working and 4 guys standing around watching. Not sure why it takes so long, there were lots of cars in the lot. Granted that things were busy since the Ft Lauderdale airport was closed, but why does it have to be so slow?Avis laissé le 15 avr. 2023
avis de![kayak]()
2.0
Pick up was extremely disorganized. The Tampa Airport staff needs additional training. But the cost of the rental itself was on the lower end, so that was a positive.Avis laissé le 5 mars 2023
avis de![kayak]()
2.0
I arrived at the airport at one am and had a car reservation and they gave it away and stranded me. I will never rent another car from this company again!Avis laissé le 24 févr. 2023
avis de![kayak]()
2.0
Kayak states fee cancellation, not the case. Stood in line over 1 hour to rent a car and their systems were down along with cars not available. I left the line and Uber Ed to my destinationAvis laissé le 28 déc. 2022
avis de![kayak]()
2.0
Had reservation to pick up car at 2am. When I got to window to get it, they said it wouldnt be ready until 5Avis laissé le 23 août 2022
avis de![kayak]()
4.0
Tampa counter was very slow to process the reservation. It wasn't overly busy but their computers just seemed to take a long time to pull up any info.Avis laissé le 9 mai 2022
avis de![kayak]()
8.0
I'm an Avis Preferred Member! However, I did NOT get a Preferred vehicle! The driver's seat was filthy dirty. To make thing worse...they gave me a Budget car. I know they are the same company, however, they had HUNDREDS of automobiles. NOT HAPPY Kayak app was Great!Avis laissé le 28 avr. 2022
avis de![kayak]()
2.0
FYI: the staff is trying to scam you the moment you walk up. The price you see on Kayak has no bearing on what they’ll try to charge you at the counter. Never using Kayak or Avis again.Avis laissé le 1 avr. 2022
avis de![kayak]()
10.0
Friendly and courteous person keep the good work thanksAvis laissé le 26 févr. 2022
avis de![kayak]()
