Hôtels à Bel Ombre

Points positifs: Le personnel, très accueillant et souriant! Très belle plage! La chambre spacieuse et son lit très confortable!

Points négatifs: Toutes les chambres sont côtes a côtes et mal insonorisées. Beaucoup trop de surcoûts pour les activités (pas de prêt de vélos, pas de prêt de bateaux...) et restaurants excessivement chers (le triple des restaurants à l'île Maurice). La caution de 250€ toujours pas rendue une semaine après!

Points positifs: Best bar crew ever. Really TOP

Points positifs: Un resort situé dans un endroit exceptionnel et sauvage, configuré et aménagé avec beaucoup de gout. Un service souriant et un beau choix activités. Les chambres sont spacieuses er la salle de bains magnifique.

Points positifs: The room was a nice and large double room with a view of the pool and a balcony (on the ground floor). There was a private beach in the grounds of the hotel less than 5 minutes walk away. We also went to the spa which was very nice and relaxing. We tried two of the restaurants for lunch and dinner and the food was nice, not amazing food but very good. Breakfast had a large choice of hot and cold food as well as drinks.

Points négatifs: We found a couple of cockroaches in the room, but we were told this may happen due to the proximity of the forest and the fact we were on the ground floor. Unfortunately we had to leave early because of Covid-19 and some of the facilities were closing, but the staff were helpful in arranging our early departure and refund

Points positifs: Le calme

Points négatifs: Concernant le buffet du dîner Ont retrouvait presque les mêmes choses Sur 4 jours

Points positifs: Amazing location, got upgraded to family room, best swimming pool for a long time, kids club is very attentive to our 3 year old, delicious breakfast and dinner, beautiful beach, coral reef just outside the hotel, free snorkelling

Points négatifs: The rooms can do with a bit of updating, ants in the room, cleaning wasn’t thorough enough with dust on curtains and outside of windows dirty

Points positifs: I Loved the room but overall not a good experience for me ok.

Points négatifs: The staff what a joke ,the hotel absolutely beautiful but the way it is run is pathetic ok.Food was not up to standard very poor for such big place

Points positifs: The property was great. Plenty of facilities available to keep guests entertained. Majority of staff where really friendly though we had to approach them ourselves for help. It rained whilst we were there so most complimentary water based activities where cancelled. We were not made aware of any fee based activities so we assumed they were also cancelled due to weather. Food was great as there were plenty restaurants to choose from. The Buffet at Mercado was useful as it made for even more options of food.

Points négatifs: Not a lot of assistance if it’s the first time. You need to proactively approach and ask staff otherwise they’ll leave you to it and assume you know what you’re doing.

Points négatifs: Beach is the worst on the island (we've been here for 2 months and visited almost all of them) - rocky, very shallow, speedy current. Staff touches beach towels with dirty hands after touching used glasses. No hot water for bath. Water fills up so slowly that it becomes even colder. No way to have hot bath. Broken safe box. They did not fix it after we asked 3 times. Reception staff speaks very poor English. They did not understand my complaints from the first time at all. Broken door to the garden. Staff cleans the room without wearing socks - no hygiene. No hygiene at the main restaurant as well. They just don't know how to serve glasses without touching the places you touch with your lips. At the end of breakfast they give dirty coffee cups. Hairdryer's plug doesn't match the one near the mirror, so you can't dry hair near the mirror.

Points positifs: The location is magnificent with nice longish swimmable beach. The layout of the rooms is very nice as is the vegetation (trees and plants. Had good interaction with Mr. Basama GRM who appreciated our comments. Would definitely come back

Points négatifs: Despite the remark above the buildings look like needing a maintenance overhaul. The paved paths need replacement of the tile. In placed even dangerous to walk around the smaller pool. The tennis courts were not attended to every day. Overall staff could be more smiling. We had two full nights without aircon - unbearable and seem to relate to poor maintenance.

Points positifs: Room and location. Quiet and relaxing resort.

Points négatifs: Food and meals were expensive.

Points négatifs: Restauration tres chere pour un rapport prix/ qualite tres mauvais Mauvais management pas de personnel tres investi ( en general ) Hotel mal entretenu Decu pour la premiere fois a maurice Ne merite pas 5 etoiles a coup sur

Points positifs: La chambre, originale et spacieuse

Points négatifs: Le prix des consommations est démesuré

Points positifs: Le calme complet entouré de verdure.

Points négatifs: RAS

Points positifs: Plage privée Kids club personnel excellent Petit dejeuner complet et varié

Points négatifs: Accueuil un peu aléatoire Piscine décevante pour un 5 étoiles Personnel pas formé pour un 5etoiles Chambre très petite un enfant a dormi dans 1 tiroir et une sur le bas de lit Aucune vue de la chambre

Points positifs: The beach the location Mr Raj

Points négatifs: Overpriced, staff is not so good, not very friendly except for one person who helped us mr Raj without him, nothing would be moving. We got the checkin 11 pm in the night.

Points positifs: I felt like in the bloomy garden. Lot of green plants, birds, just like in a peaceful oasis. Each house has a private garden, you don´t even notice other hotel visitors (only in a bar and restaurant of course) otherwise it is very calm and peaceful. Every day perfectly clean room. Everything was very good organised (room service, outdoor activites, spa, fitness, breakfast with a lot of choices).

Points négatifs: We were not aware of a dress code before our arrival. Men only with long trousers and closed shoes. I would inform guests in advance to avoid misunderstandings. Otherwise was everything perfect.

Points positifs: Un endroit tranquille , zen , et propice pour le repos avec un personnel adorable et beaucoup de bienveillance. Nous reviendrons

Points positifs: calm

Points négatifs: too many insects

Points positifs: Un service impeccable avec un personnel au petit soin...En commençant avec le cocktail de Pradee, la générosité de la charmante Brenda, le dévoué RAJ, les conseils d'AJ ou les surprises quotidiennes en chambre, nous avons passé un agréable moment. La chambre est très grande, bien agencée et les espaces sont spacieux, propres, de même que les immenses espaces verts toujours bien nettoyés. Les masseuses ont des doigts de fée et le SPA est très agréable pour se détendre. Les espaces communs invitent à la détente. On trouve dans cet hôtel du calme et de la sérénité.

Points négatifs: Les prix du SPA sont assez élevés. La gastronomie proposée n'est à mon avis pas digne d'un hôtel de cette renommée. Les plats sont associés avec des saveurs qui ne s'accordent pas (repas à la carte au restaurant principal par exemple ). Nous sommes arrivés vers 21h20 et nous n'avons pas eu de grillade de poisson, les 5 morceaux de viande qui restaient étaient du coup beaucoup trop cuits. Nous avons donc aimé ⅓ repas. La soirée langouste avec 1 supplément au restaurant de la plage était notre meilleure soirée. Dommage que la réservation du restaurant de la plage ne peut se faire que 24h à l'avance car nous aurions aimé savoir à l'avance le menu pour pouvoir anticiper sur les restaurants. Note positive pour le buffet mauricien qui semblait délicieux et variés...A faire !

Points positifs: Beautiful resort with very friendly and caring staff

Points négatifs: Very nice food but fairly expensive

Points positifs: Location is among of the worst one in the island as the coast is always - literally ALWAYS - windy . All the neighboring hotel is are far less windy and much more calm in this respect. Due to wind there is absolutely no possibility to use the beach. Neather for swimming nor for sunbathe. Unfortunately the situation is the same with the pool as it is located also at the beachside instead of having it in the garden which is on the other hand very nive and calm.

Points négatifs: It was uncoefortable and difficult to reach the rooms as car had to be left in the upper parking at the hotel gate and everyone is obliged to use buggy service. This takes long time to come, especially during the evening when coming back from dinner. That's even worse if you add the fact, that you deffinitely have to go out for dinner every single day if you want for eat something good because the hotel food is so extremly poor, that it would be a shame for a even single airport buffet. This is unacceptable in case a five star hotel like that! Staff is generally kind, but sometimes we felt disturbed by the very pushy service offers and constant queries on needs and other stuff.

Points négatifs: Very friendly staff,made us feel very welcome. We had a early book in and a late check out at no extra cost. The service was exceptional. The rooms are spacious with a very nice bed,dressing area, inside and outside shower and private spa bath. Great place to just relax and enjoy.

Points positifs: Stuff were so great and helpful

Points négatifs: That there was no Shataf

Points positifs: Le spa la proximité du golf le personnel très sympa les chambres très belles

Points négatifs: La nourriture pas toujours au top .

Points positifs: Les attentions du personnel qui était au top sans exception

Points négatifs: Une chambre luxe très très humide, je repart avec un début de bronchite sans que le problème est pu être traité

Points positifs: Superbe hôtel. Beau cadre. Formule tout compris très bon niveau

Points positifs: Beach was really nice. Best asset of this place are very friendly people.

Points négatifs: I would expect better comfort for this price.

Points positifs: Food was excellent and there was a good range of beverages, including French Champagne and decent gin. Wine, mainly South African, flowed freely at all times. Swimming pools were very well maintained.

Points négatifs: Room servicing was poor as staff concentrated on getting rooms ready for new arrivals. Mostly staff were very friendly and helpful, but a few were surly and had neglected personal hygiene.

Points positifs: The hotel and the facilities are amazing. Fabulous all inclusive dining options where you can order off the menu for lunch and dinner- not a buffet in sight. Great kids club and amenities, open until 11pm so can dine without the kids! Overall a lovely resort with gorgeous beach club just a few minutes walk along the beach - all drinks also included here.

Points négatifs: The rooms are a little dated and could do with a refurb, that said they were clean and functional.

Points positifs: Location, rooms gardens

Points positifs: Globalement le site. On n'est pas dans un hôtel mais un domaine donc plusieurs activités possible et pour tous les goûts !

Points négatifs: La literie un peu dure. Certains personnels pas très sympa. Je me suis fait rembarrer au jus de fruit frais par exemple donc je ne m'y suis plus du tout présenté. Les repas sont corrects mais pas transcendants.

Points positifs: Room service, server Akash at the Savana restaurant, all the personall are exremly nice.

Points positifs: The hotel was beautiful All inclusive package was amazing, great choice of food & drinks Beautiful private beach Nick from the sports centre was fantastic, housekeeping by Anabelle was amazing

Points négatifs: The bed was uncomfortable & there should be more activities for when the weather is bad Airport chauffeur service was extremely expensive

Points positifs: Location, beach, kids club!

Points négatifs: Food and annoying flies in restaurants, dated rooms

Points positifs: Nous avons passé un excellent séjour dans cet hotel. Le personnel est très attentif. Les chambres confortable malgré nos 2 enfants dans la même chambre. Contrairement à beaucoup d’hôtels à Maurice la nourriture est bonne. Tout est préparé en petite quantité ce qui explique la qualité des plats. Bref nous avons été très satisfait.

Points négatifs: Quelque chose qu’il ne peuvent-ils pas changer: l’éloignement de l’hôtel de tout! Pas de village à côté! La mer avec beaucoup de courant donc pas très agréable mais c’est le problème du sud. Par contre c’est le paradis pour les golfeurs...

Points positifs: We couldn’t have asked for a better stay. Some of the best service we’ve ever received, the staff were exceptional and so kind and friendly (especially Alan!). Sadly we had to return early due to the pandemic, but we so look forward to returning very soon. Perfect for families with small children

Points positifs: Le site est exceptionnel et la personnel remarquable de professionnalisme et de gentillesse. La restauration est au top, avec un tout nouveau restaurant ouvert en octobre dernier, le C Beach au concept incroyable.

Points positifs: Cadre somptueux, petit déjeuner absolument fabuleux, vraiment exceptionnel Chambre très spacieuse Spa magnifique Personnel très gentil et attentionné Jardins luxuriants et très bien entretenus Calme et volupté Lieu idéal pour couple

Points négatifs: En période orageuse, il y a beaucoup de moustiques et lorsque j'ai demandé un "spray anti-moustique" on m'a répondu d'aller l'acheter à la boutique... Cependant la boutique est fermée à partir de 19:00. Or la nuit les moustiques ne dorment pas... En se rendant au restaurant ma compagne a subi 34 piqûres de moustique et moi-même une dizaine. Il me semblerait qu'au vu du prix de la nuitée, on pourrait fournir à chaque visiteur gratuitement un spray répulsif anti-mousique disponible 24/24. Cela rendrait le séjour bien plus agréable.

Points positifs: Beautiful and peaceful beach. Many nice restaurants. Helpful staff. Nice rooms with nice view. We really felt in paradise.

Points négatifs: As we really had a nice time, I don’t want to say any wrong, but as a feedback in the restaurnts we ordered 2 times medium steak, put it was well done. So the price level of the food didn’t reflect always the quality.

Points positifs: Le petit déjeuner est dans un restaurant ouvert sur l'extérieur et le service était bien. On a un large choix de mets.

Points négatifs: Les fruits pas assez mûres et les oeufs à la coque trop cuit. sinon c'était très bien.

Points positifs: Beautiful, idyllic setting along the Mauritian south coast with a panoramic view of the waves breaking on the reef. We loved the layout of the resort -- airy and never felt full. Plenty of places to relax, as well as a good range of activities to choose from. Service was both attentive and consistent; we always felt well taken care of.

Points négatifs: For all the restaurant choices at the resort and in the vicinity -- grill, fish, Asian, Indian, French and Italian --, it lacked some more casual / less pricy options as all of them were around €40/head (sans alcohol). Authentic Mauritian cuisine is also missing from the menus, which is a pity because it can be both delicious and diverse.

Points positifs: The staff were absolutely outstanding and couldn’t have felt more welcomed and like a Queen & king during our stay :)

Points négatifs: The room cleaners came at 3:30pm everyday which was quite an inconvenient time (we were always relaxing or having an afternoon nap in the room)

Points positifs: The golf course was excellent. The rooms were excellent

Points négatifs: The food.

Points positifs: Nous avons aimé la formule " All In". Pas de stress quand on voyage en famille, pas de surprise de facture élevée. Le personnel est très aimable et prêt à combler toutes nos demandes.

Points négatifs: Les coussins mouillés des fauteuils extérieurs. Lors des nombreuses averses, le personnel ne rentre pas les coussins des fauteuils extérieurs. Résultat: des coussins humides pendant plusieurs jours à cause de l'humidité.

Points positifs: Very friendly staff, variety of food choices, pool is very nice too. Highly recommended.

Points négatifs: You can expect some bugs and cockroachs visiting your room from time to time :)

Points positifs: Superb property and facilities, overall great fooding experience, very confortable room, friendly staff ready to help. Dont hesitate to enjoy breakfast at the beach club, which is less crowded and offer as many or different food options

Points négatifs: The babyclub facility is disappointing for children aged 18-36 months. It is more a nursing facility for babies under one year old. Tiny playground area, very few toys/books, little educative material available, unfriendly facility hot humid and open for mosquitos. Not ideal. My 30 months old girl who enjoys kindergarden a lot back home did not like her esxperience. We found an alternative solution with the babyclub of the sister next door property Awali which is way better nand better fitted for this age group. The staff is also super active. Dont hesitate to check it out.

Points positifs: Nothing at all

Points négatifs: Everything

Points positifs: Plusieurs piscines et le buffet est correct les chambres ne sont pas mal aussi On a eu droit à une chambre communicante avec celle des enfants ce qui est très appréciable

Points négatifs: Le manque d'implication du personnel a part ceux de la réception aucun geste n'est fait pour que vous puissiez garder un souvenir mémorable. On voulait programmer une excursion pour voir les dauphins le service de plage n'a pas trouvé de place avec leurs fournisseurs habituels et n'a pas fait d'autres effort heureusement qu'on s'est débrouillé tout seul Le all inclusive est réservé aux boissons locales et le manque de personnel fait que vous n'allez pas en profiter vraiment

Points positifs: la gentillesse du personnel

Points négatifs: rien

Points positifs: La qualité de service - tout le personnel et en particulier l'équipe d'animation. La qualité des soins au SPA Nous sommes vraiment "chouchouté"

Points positifs: Les burgers aux top!!

Points négatifs: Rien

Points positifs: Le personnel, la localisation< l'animation en soirée, les soirées culinaires à théme

Points négatifs: La propreté, nous avons vu dans le restaurant de la plage 2 fois une souris et dans la piscine de la plage nous avons remarqué que des grenouilles y séjournaient le soir, tout cela n'est pas conforme à l'hygiène à laquelle on y a droit.

Points positifs: Tout était super. Le all inclusive est super. Les repas sont très variés et le chef nous a préparé des plats exprès pour notre petit bout. Le personnel est vraiment gentil. Pas mal d’activité nautique sont incluse dans le prix. On en a vraiment pour notre argent.

Points négatifs: Le wifi ne marchait pas dans notre chambre. La TV était d’un autre âge. Les chambres sont confortables meme si le mobilier à prix un coût de vieux. En revanche les parties communes sont très bien entretenues.

Points positifs: This hotel stands out for its customer service. Never I felt so welcome and so recognized by hotel staff! This guys do a great job! Keep up the good work!

Points négatifs: Maybe should improve a little food quality at the restaurant. Not a big issue though!

Points positifs: We loved how warm and welcoming the entire resort was, from the staff, food to the location/structure. It was all so as relaxing as you would want. Gianny the manager and all the receptionists that attended to us was just lovely. The water sports guys were fantastic, and Emilio kept our glasses steadily full. Mauritius in general seemed like a harmonious beautiful blend of people and culture. Just like how the world should be.

Points négatifs: There was nothing we didnt like. We just wished the entertainment was more fun

Points positifs: The location is very good Pool was very nice.

Points négatifs: Generally, the staff is very good. The only exceptions are the restaurants and bars which are very poorly organized, staff speaking amongst them all the time with no supervision. This lack of supervision impends on the service examples: you are not welcomed and seated most of the time, lead time to order has been for us up to 20 mins (we saw some other clients waiting for more than this and getting very angry?)

Points positifs: We had a fabulous stay with my wife at Tamassa for 3 days which made us want to stay for much longer. Our expectation was exceeded in every way. Can't say enough about the staff, every one of them was amazing. The rooms are cosy and comfortable, facilities were also great and the location is ideal. We absolutely loved it and would love to come back.

Points positifs: Good stuff but you need a car

Points positifs: Everything

Points négatifs: Nothing