Hôtels à Belek

Points positifs: Everything was perfect. We tried Kepap house, seafood restaurent and Turkish breakfast restaurent and they were nice. Swimming pool was superb and the shows/ events at night were amazing. Spa is also recommended

Points négatifs: Nothing Location little far from Antalya old city around 55 min by car

Points positifs: The food were great! any restaurant is delicious. The rooms were okay but if you take a room with a terrace the view will be very relaxing. Although my view wasn't on the sea side! the spa is amazing! the bathroom lighting was good!

Points négatifs: The bathroom of the room was very dull as a design. The staff should have cleared more about the activities of the resort. Some staff are careless. Specially the lady in the bowling hall.

Points positifs: Everything!!! very spacious room, brilliant pools, amazing kids facilities and totally amazing staff. Loved every moment of our stay. Thank you for everything!!!

Points positifs: It starts with a warm welcome which gives you an honest feeling people are happy to see you, continues with a perfect room clean designed and with breathtaking view, and ends with millions of things this outstanding hotel has to offer - restaurants with great food in every corner, bars, entertainment program, fancy land which is a "city' for kids in all ages with absolutely "everything" for them, pools in all shapes and sizes clean and designed , beautiful beach 1 min walk from the hotel and everything organized and runs smoothly with a professional team. We'll be back for sure!

Points négatifs: There is nothing not to love in this perfect paradise.

Points positifs: My husband went ill and we went to reception, amazing support from staff and manager Also they took care of medicines. Staff is really kind and helpful in the whole resort. Drinks and food above average, really top quality and tasteful. Pool is Beautiful and the environment is good and peaceful. This hotel is for me a shared first place with Maxx royal in belek

Points positifs: A perfect all inclusive hotel for me. All the facilities and services are top-notch. The hotel beach is perfect as sand beaches go; wide and well-equipped. We were there at the end of September and the sea was ideal (no jellyfish, sea urchins or other nasty marine creatures). The staff is extremely friendly, competent and helpful. There are several large pools -- the main one is suitable for all ages, as it has areas of all depths. Most of the territory is covered by a very beautiful park, so you can always find a shade in the middle of the day. The territory itself is vast -- we managed to completely avoid the kids play area. The room is very comfortable (hint: watch for pillow menu). The food is plentiful as expected, really diverse and of very good quality. We mostly used the main restaurant and the Italian one on the beach for snacks -- all very much to our satisfaction. Note that a la carte restaurants may need booking well in advance, e.g. 2-3 days. The staff speaks good English, Russian and German. While there were no pharmacy on premises, the necessary medicine can be ordered and delivered -- ask the attending doctor and guest relations. Overall, an extremely pleasant experience. If I consider another beach getaway, I'm very likely to get back to Xanadu again.

Points négatifs: Really nothing negative to say.

Points positifs: Every thing was amazing, the staff was very friendly and kind, the food so delicious, and very clean

Points positifs: Personnel super sympa. Grandes piscines. Chambres confortables et très bien isolés. Superbes repas. Buffet exceptionnel et nourriture de très bonnes qualités. A ne pas négliger : un grand espace pour enfant ! Chambres bien isolés. Bref avec des enfants cet hôtel est parfait

Points négatifs: J’avais demandé une chambre en hauteur mais j’ai eu une chambre au 1er étage sans explication :(

Points positifs: Personnel super sympathique et disponible, très bien situé près des golfs et transfert gratuit vers ces golfs. Excellent niveau d'équipement dans l'hotel et SPA superbe.

Points positifs: Tout était très bien. Personnel très attentionné, chambres confortables. Vue magnifique. Buffet et bar très variés et excellents.

Points positifs: FOOD: was really good! Especially at the a-la-carte restaurants! GOLF COURSE: very nice golf course

Points négatifs: 1. POOR PRICE-VALUE compared to other hotels. We divided our stay into two different hotels. Maxx Royal and Gloria Serenity (both hotels cost same price!). Gloria was clearly a downgrade. Most of the restaurants/bars were closed down, very limited offering. It felt like a total different world compared to MAXX Royal (really great hotel, vivid and great full offering!) 2. INTERIOR: quite outdated and 90’s - needs an update. 3. OFFERING: We stayed beginning of November at the hotel. The Winter offering is very limited at Gloria Serenity. Beach was shut down (even the sun was shining whole week and we had 22-24 degrees). Most of the restaurants were closed, no open-air bars. Nothing! Can't judge the summer offering, I guess that's better! But the price winter/summer are almost the same, I would have expected a decent price reduction to justify their very limited offering. 4. NOT VERY FAMILY FRIENDLY: everywhere 'adults-only places'. I didn't felt welcome with my son at the hotel. E.g. Buffet restaurant: Nice area with day-light (next to window) - adults only. The others had to sit next to the corridor, felt more like an airport hall. Some a-la-carte restaurants allow only once per week kids. Again adults only! 5. VERY CONSERVATIVE MANAGEMENT: there are everywhere too many rules. Like a-la-cart restaurant can be booked only 2 days in advance, if you cancel, you have to pay penalty, at some restaurant adults only etc. When I go for vacation, I'd like to switch off and feel comfortable.

Points positifs: Everything was amazing

Points négatifs: Nothing

Points positifs: Golf

Points positifs: Food is great all card restaurants Cleaning of the room Service in restaurants

Points négatifs: I don t like beach and comfortable on the beach,beach is not clean, Staff is good but not all of them and need to be more normal in communication especial on reception.

Points positifs: The Staff, in the main, are fabulous.

Points négatifs: All loungers usually on Piers and Decks had stuff on them but not people. This is a disgrace, there should be a time limit and if no return in that time the it is cleared and made available for less selfish guests,

Points positifs: Wonderful facilities. Well equipped gym. Good food with a variety of restaurants. Nice pools saltwater and freshwater. Easy to unwind and relax. Grounds well laid out.

Points négatifs: Resevation of sun loungers while not being used by some guests. Biting insects could be a problem at day and night.

Points positifs: Everything! Perfect luxury holiday!

Points négatifs: Nothing

Points positifs: Good services

Points positifs: Amazing hotel & services: food, rooms ,sea We’ll back again for sure..

Points négatifs: Nothing

Points positifs: Client Relations service worked perfect. They always wondered how could they help and solved the questions quickly. They helped me to make an upgrade to a family suit, cause I traveled together with the children.

Points positifs: Merveilleux.

Points positifs: Food and pools

Points négatifs: Internet quality is very bad in the pool area and restaurants.. Air condition unit is hot and they couldn't fix it..

Points positifs: staff was amazing, helped with every request. food was amazing, allowed me to make international calls free of charge! pools, beach, gym, amazing!! did the Ironman70.3, and will highly recommend the hotel for next year

Points négatifs: TV channels had no english movies. not a big issue, just saying....

Points positifs: Superbe hôtel, soigné dans les moindres détails, super organisation, nourriture variée et excellente, le personnel est très agréable on se sent vraiment chez soi , un remerciement particulier à Hassan qui s'est très bien occupé de nous toujours souriant et à l'écoute de ses clients, magnifiques vacances !

Points positifs: The food was good, the rooms were clean, the massage was so good, the WiFi is good a bit slow, but better than how it was before...

Points négatifs: The jacuzzi at the spa was so cold that no one was there, and the staff was like we changed the rules so now the jacuzzi and the other “pools” are cold in the summer, which dose not make sense... wish the jacuzzi was hot, it would have made my stay amazing.

Points positifs: Buffets, infrastructures (piscines, plages, toboggans). Idéal pour familles. Nous sommes allés en octobre, en fin de saison, donc relativement peu de monde. Avec une voiture de location, il y a des quantités de sites magnifiques à visiter dans un rayon de 50 -60 km.

Points négatifs: Trop de monde en été ?

Points positifs: Tout étais parfait,(a part les deux dames de la réception) un grand merci pour le professionnalisme de Monsieur Hassan et Omer des RH, Ghokan (serveur restaurant) pour son attention, son professionnalisme et sa gentille, l'ensemble du personnel était très sympathique et souriant, nous avons passé un séjour merveilleux. Je mets donc un grand 10 sur 10.

Points négatifs: Le personnel à la réception est sans respect et moqueur à savoir : Maria et Gamze. Elles nous ont humiliés! C'est inadmissible! Un hôtel de ce standing ne peut garder ce genre de personnel, a licencier sur le champ.

Points positifs: The staff was so nice and helpful if you needed anything they help you. The entertainment staff was great too made sure I had fun as I was alone on this trip. Great entertainment for kids too with the water slides and pools and play Center

Points négatifs: Nothing

Points positifs: rien

Points négatifs: c'est ma 3éme visite a belek et je choser toujours les complexe dans le même standing, dans cette établissement j'avez l'impression que j'ai jeter mon argent a la fenêtre , très déçu par la la qualité de la bouf, animation et surtout le service commençant par l'accueil.

Points positifs: All inclusive

Points négatifs: Not all staff speak English

Points positifs: The staff was so kind og friendly, Always smiling and helpful. The hotel was also very clean on every aspect with Great tasting food. This wont ve our last visit.

Points positifs: The location is great, great food. Good shows. Nice people at the reception.

Points négatifs: The people are not so nice , the animation team is great but in the main restaurant , for eg. Boss Zafer was not so nice to us and always looking what we eat it is for us or for the babies, all other guest use blender for shake and when i took it , we scream at me in the main restsurant in from of all the guest and said this is for baby not for adult, he saw that other guest use it before me but he scream on me.. This is something that is not so good to the guest when you on all inclusive holiday. Respect the guest nevermind where he is from. Also the bathroom is not good cleaned. And we get the towels afternoon , sometimes we have to call to bring us because they forget. The bathroom has the same stains from 2 days ago when we take shoower or wash teeth. Mini bar was not full again in 7 days that we were staying. They dont separate in main restsurant the area for childern and adult. We were eating in the adult area but they put next to us family with 2 small babies, all diner crying. INTERNET NEVER WORKED!

Points positifs: Nous avons passé un bon séjour à KAYA BELEK, l’équipe d'animation était vraiment au TOP. Ils savent mettre de l'ambiance, un grand salut pour ALEX, HAKAN, JULIE , EMILIE et JANNE. UN GRAND MERCI.

Points négatifs: L'HOTEL a besoin d'un coup de rénovation, c'est un peu vieillot , sans ça tout était nickel.

Points positifs: Wifi not ideal

Points négatifs: Huge and very well maintained garden spaces, abundant delicious food and excellent service throughout the hotel!

Points positifs: Very good location, greenery and garden on the hotel territory. Cleanliness of the rooms.

Points négatifs: Internet connection in rooms was not good, though it was good in the lobby, around pool and even on the beach.

Points positifs: The staff was excellent, very friendly and helpful, the place was extremely clean and the food was great.

Points positifs: nice staff

Points négatifs: the bathtooms are old and a lot of cracks

Points positifs: Tout c’était magnifique tout était bien organisé La nourriture à GOGO

Points négatifs: L’ascenseur c’était catastrophique pas de clim dedans c’était très étouffant

Points positifs: The activities,the daily shows, the music were so much fun, the food was amazing and the pools and the sea were great. Arrange for transport online, it's much cheeper, up to 50% less than the cost provided face to face.

Points négatifs: The internet connection wasn't at its best. The mini market items were over priced. The beds are very comfortable, but I think that's because I dont like very hard beds.

Points positifs: Les employés de l'accueil sont très chaleureux; certains parlent français. La chambre donnait sur la piscine et sur la mer; la vue était superbe. La chambre était très bien équipée (un grand lit et un lit 1 personne, un canapé, une table basse avec une corbeille de fruits et une bouteille de vin, un fauteuil, un réfrigérateur garni de boissons dans un meuble avec un décapsuleur), un balcon avec 2 chaises. La salle de bain est parfaite (baignoire et douche, savon, serviettes et dentifrice fournis). Le restaurant principal est excellent avec une profusion de plats chauds ou froids sous forme de buffets. Il y a 2 piscines pour nager et 2 autres avec des toboggans. Les transats et les parasols au bord des piscines ou sur la plage permettent de farnienter. Il y a des animations chaque soir dans l'amphithéatre et on peut ensuite écouter de la musique et danser dans les bars proches de la piscine.

Points négatifs: L'accès aux chambres s'effectue à l'aide d'un badge à insérer dans une fente. On ne réussit pas toujours à ouvrir du premier coup; il faut parfois recommencer plusieurs fois l'opération pour que le signal passe au vert et que la porte s'ouvre. Les employés dans la salle de restaurant sont très efficaces . Trop peut-être car quand on est seul et qu'on se lève pour aller chercher un autre plat au buffet, on a souvent la surprise de constater en revenant à la table qu'un employé a déjà débarrassé la table, croyant que la personne est partie.

Points positifs: Classic Turkish hospitality,which I have seen only in Balkan nations. They are very kind and polite and have decent knowledge in various languages,their smile isn’t sour,it is honest. Also the check out time was at 12pm so you don’t have to wake up like I had to do in most of hotels that I stayed in during my life. That is a big PLUS for me.

Points négatifs: I have nothing to complain to.

Points positifs: Everything is nice, you may spent all your time there w/o going out of the resort.

Points négatifs: I got the room than does not match the pictures in booking....although it was a good one. Spa need to take attension to towels and bathrobes they are old....and does not reflect the luxury of resort.

Points positifs: Excellent choix pour les familles avec des enfants ... lieu extraordinaire c de la pure nature

Points positifs: The reservation manager (Mustafa) is very helpful

Points négatifs: The receptionist guy was rude, especially when we asked him to change our room. The main restaurant is small comparing to the number of guests. All. Sun beds is reserved before 10, and no help from the team My advice, don't accept too many guests when your resort can't handle the service.

Points positifs: Le personnel souriant au petit soins surtout les Guest relation

Points positifs: Kids club! Spa!

Points positifs: One of the best resorts in antalya cost everything is perfect and excellent services . very fast check-in and check- out all the staffs are very helpful especially Mr. Mustafa. The rooms are clean and the beds are very comfortable the beach is great . There are many varieties of delicious foods . The activities are amazing ... it's really a five stars resort

Points positifs: Excellent location, very well maintained, lots to do and you’ll never feel hungry.

Points négatifs: Nothing to dislike.

Points négatifs: Food

Points positifs: Lovely modern feel, nice room decor and fabulous entertainment

Points négatifs: Buffet was a little repetitive and difficult to book into restaurants as always full

Points positifs: Excellent staff made the stay very enjoyable. Hotel rooms very comfortable and spotless.

Points négatifs: The location was a bit isolated.

Points positifs: We've been to this hotel for 3rd time in a row, so we really enjoy it, especially in terms of food, entertainment for kids, excellent staff, wonderful landscape with its pine-trees and a wonderful smell from them etc.

Points négatifs: The only thing that bothered us is the key lock that kept broken from time to time.

Points positifs: Everything was good. All the staff,accomodations,beatch, restaurants,were owesome. the veiw was excellant, all emplowees were freindly,houskeeping, internet and room services. And the most important is the location of the resorts,everything was owesome. Thanks Voyage for your hospitality. Best regardes

Points négatifs: Everything.

Points positifs: Great facilities, lots of tree and nature inside of hotel, stuff is amazing

Points négatifs: Payment system, first were asking to pay by card then their portal was not working, asked to pay in cash on arrival, then again asked for card, at the end due to the system had to pay by cash upon arrival.

Points positifs: After the renovation the hotel really manages to get maximum out of the relatively big territory (though indeed smaller than Gloria or Rixos). The territory is green, comfortable and very much kids-friendly, while having 16+ area for their relaxed time. Food is quit good but not enough options of a-la carte restaurants for this level of pricing. The aquapark and amusing park are fantastic for kids entertainment, and overall entertaiment program is great, both for kids and adults!

Points négatifs: They are really trying to deliver good level of service, however, with more people coming in and high season it became obvious that they are failing: rooms make up quality was down and number of days noone simply cleaned it at all! There is no enough waiters in the restaurants and those that are in really overwhelmed in the rush hours.

Points positifs: Staff. Service. Choice of menu. Comfort. Facilities.

Points négatifs: The Spa is stretched to the limit when the Hotel is busy.

Points négatifs: j 'ai pas apprécier la qualité du lit et la climatisation de la chambre qui pas a la hauteur du l’hôtel

Points positifs: La proximité des golfs de Belek, le confort des chambres, la terrasse avec piscine devant les chambres...

Points négatifs: Rien

Points positifs: Great place for vacation with kids

Points positifs: Everything

Points négatifs: Could not fault anything

Points positifs: Tout, c'est un hotel exceptionnel. Le service, le kidd club, la nourriture, les activités, les soirées, les spectacles.... Petits et grands ne s'ennuient jamais!

Points négatifs: Facturer les serviettes offertes au moment du départ vers Land of Legends alors qu'on a rien demandé....

Points négatifs: The food was not the best campers to the price... some of the staff (most of)was horrible and some (10%)was nice. We had all inclusive and the staff act like we are taking from their own pockets :(

Points positifs: Tout est parfait !! Je voyage régulièrement et je n’ai jamais eu ce niveau de prestation...

Points négatifs: Ras

Points positifs: Excellent all round except for the check in, some of the staff st reception weren't particularly nice, a guy with long hair tied up, and those that dnt speak English were very cold, not withstanding the hotel was great! Alessandra and Olga were our assistants these 2ladies were fantastic and very helpful

Points négatifs: Excellent all round except for the check in, some of the staff st reception weren't particularly nice, a guy with long hair tied up, and those that dnt speak English were very cold, not withstanding the hotel was great! Also there should be enough buggy drivers to do trips to kids club, it's quite a distance from the main building to the kids club but we walked it.

Points positifs: Was perfect holiday! Definitely will come back with more friends :)

Points négatifs: Nothing bad :)

Points négatifs: Daily goods were quite overpriced in in-hotel store.

Points positifs: We arrived at a hotel with a large and engaged family in terms of age and the experience was perfect. The staff was perfect, gave a personal, courteous, pleasant attitude. It was a perfect vacation and we only regretted arriving for five days.

Points positifs: Le personel etait tres professionnel

Points négatifs: Les lits pas tres confortables

Points positifs: La deco de hotel les restaurant ont mange tres bien le the tres bon tout les goûts la piscine le confort tres belle hotel les chambre tout

Points négatifs: Le personnel pas trop top la clime dans la suite enface du lit désagréable

Points positifs: Le personnel le restaurant

Points négatifs: La structure la boufe

Points positifs: Excellent hotel! A real All included hotel , offering Quality food & drinks. For the kids, it’s a dreamy hotel with plenty of kids activities. I’ll recommend to the families to stay at the family room and areas ( note this is 5 minutes walk to main building) Specially thanks to Sam & Julia for a quick & good service.

Points négatifs: I think the hotel should activate more club cars for the family area guests. The hotel should try to refresh the variety of the food near to the pool and in breakfasts. In addition, please put some signs in each service door with the opening hours ( hair dresser, Gym, kids play room...)

Points positifs: Le cadre, les équipements, l’écoute du personnel , la nourriture

Points négatifs: Le programme d’animation.

Points négatifs: Les serveurs du restaurant était pas professionnel

Points positifs: Location, restaurant staff

Points négatifs: Reception staff was rude

Points positifs: Pools very clean and food very tasty

Points négatifs: All the staff speaks more russian than turkish and you fill that you are actually and Russia. All activities are for russian guests.we didn t see any show specific to turkey. Maybe the owner is from russia.

Points positifs: La restauration, les soirées, mini club

Points négatifs: Des insectes dans la chambres, manque d’insonorisation entre les chambres.

Points positifs: Really good facilities and super clean

Points négatifs: Not ideal for adults only travellers as it is full of children

Points positifs: Italian restaurant à la carte is the best Nice rooms and clean ones But mini bar not filled everyday

Points négatifs: I didn’t like that besides the restaurants a la carte the buffet is the same everyday I can remember the place of every dish

Points positifs: Foods

Points négatifs: Most entertainers was suitable for Russians.

Points positifs: Tout était parfait, beaucoup de choix au restaurant, établissement très propre et personnel au petit soin.

Points négatifs: Rien, tout était parfait.

Points positifs: Everything was amazing

Points négatifs: Nothing

Points positifs: If you like resorts, all you can eat (and DRINK) and clean beach, this is definitely an amazing choice in Antalya! I recommend staying no more than three days as Antalya is a beautiful city and you will not get the chance to explore the city if you stay all the time in the resort

Points négatifs: Better promote the events and programs happening

Points positifs: I believe the best in class Huge , very very huge Relaxing , like big forest which u will never finish. 3 hotels i think in one extra huge resort. But if you want a room directly on the sea , this is hotel will not be ideal for u.

Points négatifs: Nothing

Points positifs: Le service

Points négatifs: Ma chambre double etai trop petit surtout le lit et la salle de bain

Points positifs: Huge, well maintained place, lot of activities

Points négatifs: Make sure you choose right occupancy, 1 room 1 person allowed, for 2nd adult you have to pay nearly 150 Euros minimum apart from room rent Place is clean and huge but not chicest yet no one to help you plan, for a 5 star hotel there should be cordial and courteous services which is not even if you insist on it

Points positifs: I greet the spa team which remains very professional and welcoming as it is my 2nd visit to the hotel and the maid Zouleiha who was very smiling and pleasant. the mini club team was very attentive

Points négatifs: The carpet and curtains of the rooms were very dirty too much noise in the morning we had to wake up very early. At the reception, the girls were much more attentive and smiling than the men, the staff at the restaurants and at the bars very little smiling sometimes unpleasant especially with the children. The opening hours of the toboggans not at all adapted 10h12h and 14h17 it passes very quickly and the lifeguards make their law they firm times access up to 1/4 before. Remember to wake up very very early to be able to lie on the platform because there were mattresses reserved for the whole day. It's terribly lacking animation we fall into a deadly routine. In conclusion the value for money is not there at all.

Points positifs: L' ensemble était parfait , on a qu'une envie ,c'est d'y retourner !

Points positifs: Le conforts

Points négatifs: Dommage que personne ne parle le Français beaucoup est fait pour les russes

Points positifs: the resort was amazing

Points négatifs: the food was not that good

Points positifs: Everything was very nice. But the most is hospitality of the staff

Points négatifs: Nothing, totally I spend my holiday exceptionally:)

Points positifs: Location was superb, staff friendly and super efficient

Points négatifs: Family room decor needs updating. A little dull which makes it look dreary

Points positifs: Beautiful facilities, excellent staff and service, very good food, everything available for babies & children (baby food buffet, machine to steam sterilize bottles, special water for children, play ground, pool, kids club, toys...). We also appreciated the fact that some of their employees have down syndrome. Special thanks go to Yasemin, Erol, and Saniye from the staff in the dining area. We had a very relaxing holiday and would love to come again.

Points positifs: Parfait dans l'ensemble ! On a déjà envie d'y revenir , on aurait peur d'aller ailleurs à prix égal et d'etre décu ! Séjour génial et très reposant Merci encore à tous !

Points positifs: La variété et qualité du buffet

Points négatifs: Concentration sur touristes allemands

Points positifs: Nice for relaxing and fun

Points positifs: Team of the club is really professional and friendly in any circumstances! It is probably the only club where you have catamarans free of charges. Great golf courses (I'll come back later in the year as it was too hot!)

Points positifs: Les équipements, les spectacles, la qualité du buffet et des boissons, le fait de ne pas se sentir a l’étroit alors que l’hôtel était complet, la propreté, la gentillesse du personnel, le spa, la taille des chambres, mini club et ado club au top

Points négatifs: Les animations le soir sont jusqu’a minuit, et parfois un peu bruyantes. Si cela vous pose problème, demandez une chambre côté jardin

Points positifs: Everything

Points négatifs: Most of the pools are of same height.

Points positifs: All staff were very friendly especially Aisha from guest service, Hatica at the buffet kids section, serkan from reception, Zuzan, Elena, Nadia and havva from kids club They are always ready to help. Wonderful Spa experience thanks to Angie. The villa beach section was great for families who are looking for privacy and special treatment. The variety of shows, liked the gym facilities.

Points négatifs: Furniture is old, need to be renewed. Lighting in the rooms.

Points positifs: location good, amenities good

Points négatifs: nothing

Points positifs: Richness of the food buffet

Points positifs: It was fantastic, they welcomed us with a nice champagne and accompanied us to the end of our trip. staff are really friendly and polite. the meal is fantastic with a lot of choices.

Points positifs: The food and drink selection was amazing and the entertainment was next level, there was always something for everyone.