Points positifs : The staff was friendly!
Points négatifs : The car conditions
Points positifs : Staff was very helpful in difficult circumstances given the power was off at the airport due to a major storm. They still processed my rental and got me on the road quickly.
Points négatifs : The price. Maybe a fare for renting by the week.
Points positifs : The car reeked of smoke - smell got in my hair and on all of my stuff. I want a refund.
Points négatifs : Car hadn't been properly cleaned. The smoke smell was awful.
Points positifs : The auto was close at the airport, clean, and ready to go.
Points négatifs : N/A
Points positifs : Pick up was easy, fast and staff was friendly.
Points négatifs : Drop off at the Asheville airport was confusing. The signs to lead you to the rental drop off are confusing. When I found the drop off there was no staff and no return box for the keys and paperwork. I had to walk to the terminal and find the Budget counter to drop off keys and paperwork.
Points positifs : Staff was helpful and drop-off was quick.
Points positifs : The staff was good. Drop off was easy.
Points négatifs : Finding drop off location is not easy if you're not from the local area. Also not sure an 'upgrade' from a compact to a pick up truck is actually an upgrade
Points négatifs : Nothing. Pickup and drop off were seamless. Personnel was friendly and efficient.
Points positifs : Super easy - was even able to modify my pick up/drop off time online! :)
Points négatifs : Desk agent was painfully unhelpful. I was the only person at the counter and waited 45 minutes for a car.
Points positifs : Nice car. Polite, professional agent at pick-up.
Points négatifs : Lack of clarity about returning car after hours and when "after hours" started. Agent stayed on lengthy phone call rather than offering to accept keys and let me go.
Points négatifs : Everything was fine but for the fact that the car smelled like smoke with a deodorizer trying to cover it up. The car was not clean. I tried to call Budget to notify them so I would not be billed for the problem as it pre-existed my rental, but I had to go through multiple call directories and it eventually dropped me.
Budget possède 2 succursales à Charlottesville. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.