Avis des clients
Note globale
6,4
Bien
Basé sur 21 avis
Propreté
6,9
Confort
6,6
Prise en charge/retour
5,0
Rapport qualité/prix
7,1
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Commentaires récents
Avis des clients
3
5
5
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3
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2,0
Points négatifs : The Audi A3 turned into a Mazda so I did not accept the rental.
avis de
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8,4
Great service
Points positifs : The staff were very friendly and helpful and the process was quick and easy
Points négatifs : The drop off was a bit unclear and confusing. But again the person who assisted me dealt with it very effectively.
avis de
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8,4
Easy, good value, if a bit slower then expected.
Points positifs : Pick up was easy if a little slow. Return was easy but a little confusing since there was no notification to say what to do. Good value for money, specially Car received was in good condition, clean and fueles up.
Points négatifs : Limiting mileage to 200km a day is annoying. I didn’t need more but it made me feel like I was renting from easy-rent-a-car.
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5,6
Points négatifs : That i had to call them few times in order to unlock my deposit after checkout.
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5,2
Points positifs : Exact car that was listed.
Points négatifs : Pick up and drop off was slow, I wanted to opt out of insurance (credit card covers it) and they didn't seem to know how to do that, no one around to receive the car at drop-off.
avis de
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2,0
Long time to deliver the car to me and when I retu
Points négatifs : They add 5 oman riyal for the parking befor I received the car The time to dropping the car its take very long time coz he wrote manual Car was very small and not what i rent online
avis de
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7,6
Budget Rental Car Process Improving
Points positifs : The rental return process was much faster than a year ago, probably because there is an operational garage now to return the car, rather than returning the car at the curb where it is chaotic.
Points négatifs : The rental car pickup process was still slow. A lot of writing on the contract by the clerk at the counter which negates the online reservation work that I did. Seemed very redundant and time-consuming. You expect a quick pickup process and to be on your way.
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5,6
Good price, reasonable car, but problems with pick
Points positifs : The car was in reasonable shape and priced competitively. I was able to pick it up at the airport and avoid a shuttle.
Points négatifs : The attendant failed to give me a ticket to exit the parking area, and when the exit gate wouldn't open without one, I had to back the car up a ramp and around several corners, park the car and walk back to the rental counter to get one. Then she failed to tell me I would need it on the other end to enter the garage when I returned the car. They charged me an additional 1/2 OMR (a small amount) which was no big deal , but they insisted it was my problem, not theirs. The check in procedure took about 30 minutes and put me close to missing my flight. Back home it would have taken 30 seconds. The car upholstery was dirty. There is an additional charge of 5 OMR = $12.50 for parking that was not included in the quote
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4,0
Points négatifs : super old car, not polite staff
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5,2
Juste un pb de fuel à la prise en charge
Points positifs : Personnel très sympathique
Points négatifs : Plein non fait. Une barre d'essence (soit moins de 40 km) à parcourir. Quand on debarque dans une ville avec des enfants ce n'est pas agreable de se retrouver dans cette situation.
avis de
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6,8
Points positifs : -Le rapport qualité / prix
Points négatifs : -Le temps passé pour la récupération de la voiture: 2 heures! -Que le bureau de location ait essayé de nous faire payé 2 fois les frais de parking de l'aéroport, alors qu'ils étaient déjà inclus dans la location -Le peu de détail sur l'interface internet sur les options de la voiture. Ex: pas de fermeture centralisée. -Que le bureau de location nous ait dit qu'ils n'avaient plus le modèle que nous avions réservé (une manuelle), alors qu'ils en avaient mais qu'ils ne voulaient juste pas aller la chercher car elle était sur un parking loin
avis de
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7,2
Don't run late
Points positifs : Clean comfortable car with easy check out process
Points négatifs : 30 minutes waiting before I wrote down my own mileage and left for my flight because the 2 people at the desk didn't have the power to accept the paperwork
avis de
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