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Points négatifs : The staff was very rude and incorporative.

Points positifs : It was awesome

Points positifs : The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.

Points négatifs : My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.

Points négatifs : Food should provide every 5 hrs

Points positifs : Seat, entertainment, food, plane

Points négatifs : Crew attitude

Points positifs : Seat was comfortable. Looked new.

Points positifs : The seats were comfortable, entertainment during the long flight was very good.

Points négatifs : Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!

Points positifs : Seat comfort.

Points négatifs : Food selection.

Points positifs : The food was good and many entertaining movies.

Points négatifs : When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help.

Points positifs : Really good

Points négatifs : Check-in for ticket took 2 hours!

Points négatifs : Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people.

Points positifs : Crew was amazing

Points négatifs : Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!

Points positifs : Not amazing...rather lack of attention.

Points négatifs : It was 20 of us in the cabin. Better attention? More alcohol?

Points négatifs : On time.

Points négatifs : - Leave on time - Working onboard Entertainment system

Points positifs : Great

Points positifs : Crew was nice, seats were comfortable

Points négatifs : I enjoyed the flight

Points positifs : Another fantastic trip with Turkish Airlines. Everything from their membership in Star Alliance, to their awesome customer service, to their fantastic tasting food.

Points positifs : Fligh on time.

Points négatifs : The food on board.

Points négatifs : Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Points positifs : Newer plane, crew was amazing, seats were adjustable

Points positifs : Reclinable seats.

Points négatifs : The food!! The lights could be dimmed as it was a night flight.

Points positifs : Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Points négatifs : Not being to help on the ground in Copenhagen with delta issues

Points négatifs : Rerouted thru LA and I have filled in all the challenges faced in previous review.

Points négatifs : Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Points négatifs : On time.

Points positifs : The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Points négatifs : Food selection

Points positifs : I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.

Points négatifs : It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.

Points positifs : vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.

Points négatifs : The baggage took a really long time to be delivered to the carousel

Points positifs : The boarding process was easy

Points négatifs : Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.

Points négatifs : They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Points négatifs : Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!

Points positifs : The price

Points négatifs : Nothing

Points positifs : Free cup of ice.

Points négatifs : Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Points positifs : Excellent crew, good food & movie selection.

Points positifs : KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Points négatifs : Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Points positifs : Great crew.

Points négatifs : Ran out of business class meal. Substituted a Econ class.

Points négatifs : Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Points positifs : Crew was amazing

Points négatifs : Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!

Points négatifs : First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Points négatifs : Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Points positifs : Seats and crew great boarding was a nightmare

Points négatifs : Better boarding patrol

Points positifs : Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Points négatifs : Need spacious aircrafts for such a long flight..

Points positifs : Crew was nice, seats were comfortable

Points négatifs : I enjoyed the flight

Points négatifs : Room temperature control should be better.

Points positifs : I may never travel with this airline

Points négatifs : I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it

Points négatifs : They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Points négatifs : We were really afraid from istanbul to beirut.

Points positifs : Nothing

Points négatifs : Needs WiFi

Points positifs : Food

Points négatifs : Organization

Points positifs : Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Points négatifs : Nothing on this occasion.

Points positifs : Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Points positifs : KLM STAFF WERE VERY PROFESSIONAL

Points négatifs : SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Points positifs : Great airline

Points positifs : Crew was great, very responsive and hospitable!

Points négatifs : more lunch choices, especially choices without dairy products.

Points positifs : Crew was nice and pleasant

Points négatifs : Flight very late