Réservez une voiture de location chez Budget à Miami Beach

Points négatifs : The woman at the pick up counter was wonderful and did a great job. The car itself was not clean inside and there were even stains on the seats.

Points négatifs : Kayak Allowed me to make a reservation but when I arrived budget did not have any cars available to rent so why doesn’t KAYAK allow a reservation to be made if the facility has no cars available. This happens over and over again with other car rental agencies booked via KAYAK

Points négatifs : Ripped us off. Will be getting in touch with corporate. Rude service upon return.

Not a great experience at all

Points positifs : The car was a gas saver and comfortable.

Points négatifs : I got to the place at 8:15am and it was not opened. The sign says open at 8am, but only the car maintenance guy was there and he did not have the keys to the door. He called the manager of that location, and the manager stated that the person that opens at that location had to go to the hospital; I can understand that. I then called Budget customer service and they said that there was a Budget 20 blocks up the road, but that we needed to find a way to the other location. They have a shuttle that goes from the airport to that location, but could not have the shuttle pick us up and take us to the location; which is further from the airport from the location that two others and I, who had reservations, were waiting for. Finally an employee opened the door at 8:55am. The car that I got had damage on it and you can tell that its been in an it. Also, I had to argue back and forth with the maintenance guy for a few minutes to put air in a tire that my wife and I can obviously see was flat. We had to travel nearly 300 miles to our destination and would not take the risk of riding on a flat tire.

Fuel guage

Points négatifs : File guage didn’t work. Hard to refuel.

Points positifs : Nothing

Points négatifs : They took out extra money because of their mistake and after they did not return the full amount. I will never again take the car in Budget. In the Budget - budgetary service ...