Points négatifs : Hertz overbooked its reservations. On the morning of pickup, the staff told us there were no cars available for the 6 people waiting with confirmed reservations. Took them about 2 hours to scramble to find other cars for us. It wasn't the fault of the staff at the location, but of Hertz Corporate overbooking their vehicles.
Points négatifs : Not easy to find the place even with Google Maps.
Points positifs : The staff offre the agence for the pick up at hertz sully qiles beach was totaly incompétent and dihonest.
Points négatifs : I booked a convertible car ,it was confirmed by hertz ,i did 30 miles to go to pick-up the car booked and when i arrived the Guy from the agency said me :sorry we don t have the car , perhaps a problem in the hertz software. He gave me an anoy
Points négatifs : Prompt quick and reliable service
Points négatifs : I think the car rental place closing at 5 on Monday is ridiculous. Everything else was great.
Points négatifs : My debit card was alittle damaged from the back that it wouldn’t swipe they didn’t NOT want to Type in my information and basically we’re no help. I had to walk up and down south beach with my bags looking for another car rental place.
Points positifs : Nothing
Points négatifs : Well at least you had to give me the possibility to rent the car.
Points positifs : Easy process to pickup and drop-off.
Points négatifs : I was given a midsize car instead of the full-size I had reserved.
Points positifs : Location
Points négatifs : Pick up
Points négatifs : The garage the rentals are kept in was a little confusing to enter especially when you had to punch for a ticket. Otherwise it as great!
Points négatifs : Obnoxious company Lied about hours of location Impossible to get in contact with Overcharge at desk for upgrade
Points négatifs : I was told at the Orlando airport counter that I could drop off the car at 530 Collins Ave as long as it was by the time I recorded my pick up which was 9:40. I asked him what time they closed and he said I was ok as long as I dropped it by that time.
I got to the location, couldn’t even find where to park and notice it looked like it was closed. I was in the car so I asked someone on the sidewalk if they could tell what the sign said on the door. The hours where until 6:00 ad of course I was there to return it at 6:30. Way before I even had to! I tried calling, couldn’t get anyone. Waited several minutes on an alley smack in the middle of South Beach. My sister checked google for other locations while I was on my phone waiting to speak to someone. Found out I could go to 247 - 20 St at the beach and they were open until 8:30. Got there, difficult to identify, finally speaking to someone on a screen. Left car and key and she asked me if I wanted a printed copy of receipt or email. I said to email, she verdes the correct one and said the confirmation was on its way. This was two days ago and so far nothing received! Very dissatisfied with Hertz!!!
Chez Hertz, une voiture de location à Miami Beach coûte en moyenne 44 € par jour.
Grande (Ford Mustang Convertible ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Miami Beach.
Hertz possède 4 succursales à Miami Beach. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.