6.0
Les explications ne sont pas claires, prélèvement de frais supplémentaires alors qu'on nous avez expliqué que c'était compris dans la locationAvis laissé le 18 févr. 2026
avis de![kayak]()
2.0
ESCROQUERIE !!! Lorsqu'on récupère la voiture au comptoir BUDGET, notre location était réservée et payée (539 $)depuis 1 semaine , l'agent m'a fait signé le contrat ee location sans rein préciser, il s'avère qu'il a ajouté toutes les assurances et assistances et autres options sans nous en informer, j'ai malheureusement signé les contrat sans vérifier en toute bonne foi, resultat: 1 jour après avoir rendu la voiture a l'aéroport de Miami, j'ai été débité de 513 $.... C'est une escroquerie bien organisée par BUDGET, en regardant les avis, bien d'autres personnes ont été escroquées de la lele façon.....Avis laissé le 12 févr. 2026
avis de![kayak]()
2.0
No explanation provided for the additional charges that were automatically added to the rental agreement ,which were not required. I was simply asked to sign a lengthy document without chance to read it. A further £501.26 as been debited from my credit card without any explanation/ final invoice showing what the charges relate to. If you are able to provide a contact email address for budget at Miami airport this would be appreciated.Avis laissé le 24 août 2023
avis de![kayak]()
8.0
Car was good but was not clean and had to stand in line for almost 2 hrs to get the rentalAvis laissé le 19 août 2023
avis de![kayak]()
2.0
Total price was not clear, no issue with the cost but thr clarity around the price caused problemsAvis laissé le 12 août 2023
avis de![kayak]()
10.0
From pick up through drop off, it was a painless experience. Pickup in MIA was a notably pleasurable interaction with Budget staff!Avis laissé le 10 août 2023
avis de![kayak]()
2.0
After reserving my car, taking a train from Fort Lauderdale to Miami so I could pick up a car and drive 4 hours to my flight in Orlando, then waiting an hour in line at Budget, I was told that I would need to use a credit card rather than my debit card because I "didn't pass a soft credit check." This was not apparent when I made the reservation. Missed my flight. The guy at the desk I talked to was cold and unhelpful.Avis laissé le 25 juil. 2023
avis de![kayak]()
2.0
Only 2 person working.I wait more 2 hoursAvis laissé le 8 juil. 2023
avis de![kayak]()
2.0
It said it was going to be $58 and they charged me $85. Very disappointedAvis laissé le 7 juil. 2023
avis de![kayak]()
4.0
You charged me for gas without knowing that I put full tank of gas. And after calling you you canceled that charge. Very bad!Avis laissé le 23 mai 2023
avis de![kayak]()
6.0
Long wait time for pick up Only two persons available and 8-9 persons waiting for pickup The lady present did not respond to answer my questions The other attendant ( man) helped with questions They were heavily worked should have at least more attendantAvis laissé le 21 mai 2023
avis de![kayak]()
10.0
Budget is so much better than smaller “low budget” rentals that appear to offer better rates, but then tack on “expenses” - grateful for straightforward service. Car could have been cleaner, but happy overall.Avis laissé le 4 mai 2023
avis de![kayak]()