Points positifs : Nothing. I couldn’t rent the car. The store was supposed to be open, but when I got there it was closed. 3 clients (including) myself were there at the correct time, but the store was closed.
Points négatifs : Everything
Points positifs : Friendly staff
Points négatifs : Car was smelling / smoker car
Points négatifs : The car didn’t feel clean when I got in it. I also had to touch the plastic pen to sign on the screen for all of the terms of the rental. They need to have a touchless option at this point! It felt very very dated
Points négatifs : They are not honest with the prices
Points positifs : The manager at the return helped me out and actually listened to what I was telling him. I really appreciated that.
Points négatifs : More workers, more cars.
Points négatifs : Hideous queues for vehicle collection, minimal staff and no way for UK residents to access the Budget express program that allows you to skip the counter.
Points négatifs : Be faster, I stood in line for well over 30mins for the paperwork and another 20mins to get out of the garage. Make sure the check engine light isn't on, my check engine light came on the second I got on the highway. Make sure the gas tank is full, it was only half way. I returned the car with a full tank but still got a $6.99 charge for gas even though I returned it with more gas than I received it with. Make sure there is enough air in the tires, this light also came on on within a few hours. At least pretend to care, when I brought all of this up to the employee scanning the car she just said "you're okay, you only owe $6.99 for gas....." Needless to say I will never use Budget again.
Points positifs : We waited in line for 2 hours (no exaggerating, actually 2 hours) to pick up the vehicle. They only had 4 people working the standard counter, and one kept letting random people skip the line.
Once we got the car, it was a Jeep that pulled very hard to the left, and was deafingly loud.
I will gladly pay double to never have to work with budget again.
Points négatifs : Everything. Don't waste your time with Budget; anything saved is negated by the horrible wait.
Points négatifs : The wait line to pick up the car was 1.5 hours long. It took forever!!
Points positifs : Staff were friendly and helpful
Drop off was super easy
Points négatifs : I waited in line for 50 mins because you were understaffed!!! People were literally waiting for cars to be washed. Everyone’s time is valuable. I feel even worse complaining — but of all the days I needed to breeze through, it was that one. I’m sure it’s a one off. But I just Won’t go back.
Points positifs : Quick pick up
Points négatifs : Did not have a car that we requested and then would only put us in a truck for the same price. Had to drive a truck around south beach with parking etc.
Points négatifs : 2 to 3 hour wait to pick-up vehicle at Miami Intl Airport resulted in last minute switch to Sixt. Line was over 100 people deep and stretched throughout the car rental center.
Chez Budget, une voiture de location à Miami coûte en moyenne 32 € par jour.
Grande (Ford Mustang Convertible ou similaire) est la catégorie de voiture la plus réservée chez Budget à Miami.
Budget possède 9 succursales à Miami. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.