Réservez une voiture de location chez Enterprise à Miami

Points positifs : Didn’t get car

Points négatifs : Having car

Points positifs : No and No.

Points négatifs : I paid for a compact car, gave me a larger car and charged me extra.

Points positifs : Nothing

Points négatifs : Well actually GETTING a car would have been nice. Received a call saying all the cars were out and there were some coming in on Sunday when they were turned in so I would receive a call Sunday or Monday. NEVER HAPPENED. So, I ubered everywhere. Really shoddy customer service.

Points positifs : Nothing! Got to the company and they didn’t even have any cars available. They stated that they haven’t received cars back in from other users so they would have to call us when a car was ready. Ended up canceling the reservation and not having anything. The customer service was VERY unprofessional and unbelievable. If they knew they didn’t have any cars, they should have called everyone to let them know. It was 4 other reservations that came in the same time I was there and had the same issue.

Points négatifs : Next time if they know they don’t have any cars they need to block out receiving reservations instead of taking my money to book a car they know they don’t have.

Points positifs : Staff was rude, car is old and in bad condition to drive.

Points négatifs : Better customer service and better car.

Points positifs : Nothing. I didn’t get a car, they slammed the door in our faces and turned off the lights.

Points négatifs : Everything.

Points positifs : Absolutely not. Very poor customer service.

Points négatifs : If the staff had been upfront and honest about cost, such as actual cost of adding an additional driver, cost of detailing at the end (for sand and additional &100!) very disappointed and will not return to enterprise.

Points positifs : Only the lady is the bench is ok I don't remember her name

Points négatifs : This company is really bed! They offers card the actually don't have! I maked a reservation for commercial Ford mostang, I called to confirm that it really exists in the branch, than when I came they sat they don't have! And it happened twice, day after day. Don't rent from enterprise

Points positifs : Staff was friendly...

Points négatifs : Having more staff. It was clear they was overwhelmed