2.0
Impossible de louer le véhicule, refus de ma carte gold débit/crédit CEE !Avis laissé le 21 févr. 2026
avis de![kayak]()
4.0
La personne au comptoir était très moyennement aimable, et a insisté lourdement pour nous faire prendre des prestations supplémentaires comme le télé péage ou le carburant. Même si c’est pour le conseil comme la personne le dit, la façon de faire ne corresponds pas trop à du conseil mais à de la vente presque forcée! On sent bien qu’ils essaient de vendre des prestations additionnelles à la place des suppléments d’assurance que nous avons maintenant avec nos cartes de crédit. Je suis passé par Budget lors des 2 dernières locations et je n’ai pas eu ce souci ce qui m’a laissé une très bonne impression de Budget. Je sais qu’Avis et Budget sont le même groupe, c’est peut-être un problème de personne et/ou d’agence. Je ne repasserai pas par Avis pour ma prochaine location dans 1 mois.Avis laissé le 1 déc. 2025
avis de![kayak]()
2.0
3 h pour récupérer un véhicule à cause d’une panne informatique c’est scandaleuxAvis laissé le 25 août 2025
avis de![kayak]()
10.0
The vehicle had a funky smellAvis laissé le 18 août 2023
avis de![kayak]()
6.0
Was ok, I agree to pay some amount but they charged me more than it wasAvis laissé le 12 août 2023
avis de![kayak]()
2.0
I was charged $244 for returning the car a few minutes later after 10am, while the car was given to much later after 10am. Further, I was told to return it empty, without fuel, when I picked it up in Miami, but then I was charged $118 for gas service later. So, I am very upset, like I have been fooled instead of served.Avis laissé le 7 août 2023
avis de![kayak]()
10.0
Fast. Easy. Affordable.Avis laissé le 30 juil. 2023
avis de![kayak]()
2.0
Hidden costs compared to the quote mentioned on Kayak Hidden costs included over $40 in taxes (federal and state), as well as a requirement to pay to protect the car despite buying car protection on kayak. The original price was quoted on kayak to be $90 and the actual price was closer to $150Avis laissé le 2 juin 2023
avis de![kayak]()
6.0
Asked car was not there. Received car was overdue for maintenance more than 1 month.Avis laissé le 29 mai 2023
avis de![kayak]()
10.0
The customer service at my pick up location was excellent. She was very helpful.Avis laissé le 19 avr. 2023
avis de![kayak]()
4.0
The pickup process was painful. Lineup took forever and even though I had a reservation my car wasn’t ready so I had to wait even longer.Avis laissé le 25 mars 2023
avis de![kayak]()
4.0
The attendant opened the office 30 minutes late. None of the customers present received the reserved vehicle. One of the patrons immediately returned the vehicle when she discovered car problems. Although I had reserved a minivan, the attendant told me that there were no minivans left. The vehicle that was given to me was filthy; it even had chewing gum in a few places on the back seats.Avis laissé le 21 mars 2023
avis de![kayak]()
