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the panorama - the jakuzzi was not working on the 5 days we spent there, the dvd player was nor working. despite of several promises, they did not ever repair it. there is no room service how it is stated on the web. The restaurant is open only at meal time, in other times, you can go to the city to eat. My credit card was copied, next day after I left, someone tried to buy something in Athens with my card. I had to cancel my card, and all the other uncomfortable administration. I will never go back to that place, and I don't recommend to anyone who is expecting a European 5 starts service,
I enjoyed the position but the rest was BS The bathroom was tinny, the rooms were small, the air conditioning was on top of the bed and you needed to turn it off when you went to bed but you could not sleep because it was too hot. Overall a terrible experience
Nice personnel, good food, magnificent view. There was no Wi-Fi in the room.
Very nice location, superb views. Rich breakfast. Even if the rooms are nice, they are not luxury or 5 stars rooms. Not even 4 stars. The cleaning is very superficial and the rooms were not ready when we came at the hotel. We had to buy a bug spray, because the rooms were full of some king of bugs. Even if we ask at the reception for a solution they didn't do anything about that.
the view the rooms are not for five stars hotel
It is located on the main street, but still not very loud; friendly staff
From many hotels trough Booking.com this one was far out the worse we have ever visited.Greece in known as the sun and fruit country, well not in this hotel which proudly plays with 3 stars but actually is registered as a 2 star hotel. In and out of the room you get the impression that the owner does not want to spend any money to let the guest have a good time. Thanks to the receptionist Diana our vacation was not entirely a disaster. She was very sweet and helped us so much. The breakfast is bellow any normal standards, one day some watermelon and 4 days none. Juice comes from some cheap instant powder.
Pool No wi fi connection
The staff was very nice, willing to help and always smiling. The pool of the hotel is great. It's big enough, clean and you can always choose the sun or the shadow. The location of the hotel is very good, close to the main road but also close to the village center and beach. The AC was included in the price, uncommon for Greece I would say. The price is fair for what it offers. I didn't like the fact that it does not have internet connection. The furniture is ok, but it has a yellowis-sick color. The shower (which is just a curtain) could be improved and the walls could be repainted because they were dirty in some areas.
position of the hotel the hotel it's really dirty, the pillow was yellow and not only the pillow, in the bathroom there were rubbish and body hair of the guest before and they clean the room after 2 days and after I asked them 3 times. the don't clean the room and they don't change they towel every day but every 2 or 3 days.the shower it's really small and to do it you have to touch the wall and the curtain, both dirty and black...there ware ants going out from the pavement of the shower.the hotel use to dry the towels (they probably wash themself) in front of the swimmingpool in the balaustrade were everyone have to walk to go out the hotel. the breakfast it's quite poor but for the price of the hotel it's ok.the price it's good but it doesn't justify it.
Hotel is in a nice neighborhood, close to the beach and village center. It is quiet and excellent for relaxing vacation. Hotel staff was very polite and professional. Food also excellent. The towels are not changed every day. There was no possibility to pay by credit cards, only by cash.
Nice hotel recently renovated... good breakfast buffet friendly staff the beach is 200 meters away. Avoid room number 101 or 102.
the delicious food especially at the breakfast, nice and quiet location, good and nice personal
Very nice staff, good meal, perfect location.
The hotel was very clean. The staff and the manager were rude (except the clean lady), the breakfast was very poor (very limitated options, no fresh vegetables, not even traditional greek olives, the same menu each morning), the location was on the main street (very noisy because of the traffic).
In my opinion, this is a first class hotel. The staff are polite, friendly and helpful. Everywhere was clean and well tended. The rooms are furnished to a high standard. The food was excellent. The evening entertainment was well run without being over the top. It catered for everyone. I recommend you stay at this hotel for a peaceful, restful and friendly atmosphere. I could not fault this hotel I am happy to say.
I enjoyed the outdoor swimming pool and the big palm trees in the garden quite standard breakfast. I would appreciate more local food.
Lovely, friendly staff! Nice spacious room. Great pool. Decent wifi connection. Hotel was located about a 15min walk from the beach and main centre (of xanioti). Not a major prob is you have a car/bike but for those who don't, taxi's might be abit hard to/from.
very quiet and very clean room breakfast and room service
Reception person very fast solve question about room changing. Good music at evening near pool. First room 408: smell of toilet in the room. Door lock for shower not work. Neighbourg room with 4 month cry baby and isolation not so good. Room 112: smell of toilet. At night terrace door was little bit open, and unknown person try at night come inside.
Hotel is situated close to the amazing sea and to the center of Hanioti. Staff is very friendly.
I appreciate the availability of cleaning service Lift is very dangerous. After opening doors it still move up and down. Touching certains parts give electric shocs. Bathroom water evacuation doesn`t work and smell very bad.
The sheets and the towels were changed each two days which is pretty good for 3 star hotel and ladies from Russia that were cleaning our room were very friendly. Hotel is very old and it certainly needs refurbishment.The pool was too small. Family room that we got (which is the same by the way as other family rroms) is two small for 4 people. Enough space for 4 beds but there is no way that two people can pass by ech other in this room. Bathroom without window and ventilation!
The staff was nice and the view was fine. It has a nice pool, but it's not very close to the beach.
Its classification must be lowered. The cleanliness of the rooms was terrible: we had spider webs with spiders on them (I took photos), the air conditioning filter hasn't been cleaned in a while. The hotel is not at 600 m from the "beautiful kassandra beach". It's far more than that on top of one hill. You have to find a beach or use other hotels beaches (for a fee). I do not recommend this hotel!
Bad value for money. Torn, smelly towels, poor hygienic conditions in the bathroom. Balcony door was hanging loose over - poor safety conditions. Almost unpleasant, dated decoration of the room. Breakfast buffet offered really bad quality food and some staff was inadequately trained or motivated to do their job i.e. the breakfast lady was rude, didn't speak Greek or English or French. One of the receptionists was also impolite - when I complained about the safety conditions of the room and asked to be moved to another room she made us feel as if we were overreacting. However, she did eventually move us to another room on the day after.