Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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9,1
Excellent Staff
Points positifs : The friendly and professional staff were the most notable of the whole experience. Everyone was very friendly and making sure that you had everything you needed. Loved the whole experience!
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9,1
Points positifs : The staff was extremely friendly and helpful.
Points négatifs : The inside of the hotel could perhaps use a little bit of a face-lift, but the rooms were clean and comfortable, with fridges, couches, etc, and I felt very welcome and safe here as a solo female traveler.
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9,4
Points positifs : Very good breakfast!!
Points négatifs : Not food room service
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10,0
Beautiful view
Points positifs : Staff was very friendly. Starbucks on site
Points négatifs : Short-staffed housekeeping
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8,2
Only one flaw
Points positifs : Great staff and service--everyone was very helpful and friendly. The rooms were spacious and clean and breakfast was enjoyable. The location was very convenient and the area/neighborhood was peaceful, clean and serene.
Points négatifs : There was a group of people on our floor that made a ton of noise one night as they came in and out of their rooms to visit each other across the hall. Honestly it felt like we were staying in a college dormitory. While I know that this is not necessarily the fault of the hotel, the noise carried heavily into our room during bedtime for our young son. It went on for an hour and was just miserable. We called down to the lobby to see if they could address it but, at 8pm, I'm not sure what they could have done.
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10,0
Nice
Points positifs : Very friendly staff Large comfortable rooms Complimentary hot breakfast Starbucks in lobby Free internet Very thoughtful design
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10,0
Great stay
Points positifs : the staff is very friendly and helpful. the room exceeded expectation - bathroom is updated nicely and the bed was very comfortable. I didn't hear anything during my stay that would have kept me up. close proximity to uptown if that's what you are in town for.
Points négatifs : no complaints
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8,0
Great stay, loved the peace of the location
Points positifs : The staff were very helpful
Points négatifs : Nothing
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9,1
Excellent accomodations and service but... businis
Points positifs : Clean and very friendly staff.
Points négatifs : Business center out of order.
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10,0
Great stay
Points positifs : Room, staff,breakfast all great
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7,4
Beautiful place, terrible staff.
Points positifs : I loved the room. It had a beautiful set up and the removable shower head was great. It was nice to have a mini fridge for storage and the bed was surprisingly comfortable. Breakfast was generic but sufficient if you wanted to save money and buy lunch and dinner later.
Points négatifs : When my partner and I first arrived the receptionist was on the phone laughing and giggling to who ever was on the other line. We were only second in line but had to wait at least 15 minutes for service. The other receptionist was servicing another family and was quickly on the phone after speaking with them. In came another receptionist reprimanding her co-workers in front of everyone in the lobby. Very unprofessional! After our 15 minute wait we get to the receptionist only to find out that even though we had a reservation we would have to wait another 15 to 30 minutes to get the room we wanted! After driving 11 hours to North Carolina, that isn't what you want to hear. So we took the room initially offered due to being exhausted. We stayed at the Hyatt house a few months back and preferred that one much much better. It got 5 stars across the board! This airport Hyatt had a small closet, leaving at least half of my dress to rest onto the floor
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9,1
Great place and convenient to the airport
Points positifs : The bed was very comfortable. Staff was extremely friendly and helpful. Would definitly stay here again!!
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9,1
Excellent Staff
Points positifs : The friendly and professional staff were the most notable of the whole experience. Everyone was very friendly and making sure that you had everything you needed. Loved the whole experience!
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9,1
Points positifs : The staff was extremely friendly and helpful.
Points négatifs : The inside of the hotel could perhaps use a little bit of a face-lift, but the rooms were clean and comfortable, with fridges, couches, etc, and I felt very welcome and safe here as a solo female traveler.
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9,4
Points positifs : Very good breakfast!!
Points négatifs : Not food room service
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10,0
Beautiful view
Points positifs : Staff was very friendly. Starbucks on site
Points négatifs : Short-staffed housekeeping
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10,0
Nice
Points positifs : Very friendly staff Large comfortable rooms Complimentary hot breakfast Starbucks in lobby Free internet Very thoughtful design
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10,0
Great stay
Points positifs : the staff is very friendly and helpful. the room exceeded expectation - bathroom is updated nicely and the bed was very comfortable. I didn't hear anything during my stay that would have kept me up. close proximity to uptown if that's what you are in town for.
Points négatifs : no complaints
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9,1
Excellent accomodations and service but... businis
Points positifs : Clean and very friendly staff.
Points négatifs : Business center out of order.
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10,0
Great stay
Points positifs : Room, staff,breakfast all great
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9,1
Great place and convenient to the airport
Points positifs : The bed was very comfortable. Staff was extremely friendly and helpful. Would definitly stay here again!!
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8,2
Only one flaw
Points positifs : Great staff and service--everyone was very helpful and friendly. The rooms were spacious and clean and breakfast was enjoyable. The location was very convenient and the area/neighborhood was peaceful, clean and serene.
Points négatifs : There was a group of people on our floor that made a ton of noise one night as they came in and out of their rooms to visit each other across the hall. Honestly it felt like we were staying in a college dormitory. While I know that this is not necessarily the fault of the hotel, the noise carried heavily into our room during bedtime for our young son. It went on for an hour and was just miserable. We called down to the lobby to see if they could address it but, at 8pm, I'm not sure what they could have done.
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8,0
Great stay, loved the peace of the location
Points positifs : The staff were very helpful
Points négatifs : Nothing
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7,4
Beautiful place, terrible staff.
Points positifs : I loved the room. It had a beautiful set up and the removable shower head was great. It was nice to have a mini fridge for storage and the bed was surprisingly comfortable. Breakfast was generic but sufficient if you wanted to save money and buy lunch and dinner later.
Points négatifs : When my partner and I first arrived the receptionist was on the phone laughing and giggling to who ever was on the other line. We were only second in line but had to wait at least 15 minutes for service. The other receptionist was servicing another family and was quickly on the phone after speaking with them. In came another receptionist reprimanding her co-workers in front of everyone in the lobby. Very unprofessional! After our 15 minute wait we get to the receptionist only to find out that even though we had a reservation we would have to wait another 15 to 30 minutes to get the room we wanted! After driving 11 hours to North Carolina, that isn't what you want to hear. So we took the room initially offered due to being exhausted. We stayed at the Hyatt house a few months back and preferred that one much much better. It got 5 stars across the board! This airport Hyatt had a small closet, leaving at least half of my dress to rest onto the floor
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