Hôtels à Charlotte

Points positifs: Location and in nice area. Close to downtown Charlotte. I like the shops and restaurants by the hotel as well.

Points négatifs: Nothing.

Points positifs: Beautiful hotel!!

Points négatifs: Nothing I can think of

Points positifs: There was so much to do at the hotel. I didn't need to leave to be entertained.

Points positifs: I liked how clean and spacious the room was. I loved the bed and pillows.

Points négatifs: I would change two things about this place. 1. Wifi should not be an extra charge, it should be complementary. 2. Complementary breakfast would also be nice.

Points positifs: The service was exceptional. Dinner was a dream. Reminded of the way they treat you at Pinehurst Hotel.

Points positifs: Everything about the Ballantyne is perfect! The rooms are beautiful, the bed is extremely comfortable, and the staff is extremely attentive and helpful. I love staying at the Ballantyne!

Points négatifs: N/A

Points positifs: This will be the place I stay at whenever I am in the area

Points positifs: Very spacious and scenic. The ambiance was top notch!

Points négatifs: n/a

Points positifs: First Class Hotel. It rates up there The Four Seasons Hotels. The priceline rate was truly amazing

Points négatifs: Not a thing

Points positifs: I enjoyed the cleansing of the hotel

Points négatifs: The staff was not helpful at all. Not to mention rude. Especially the bartender close to

Points positifs: It was close to Bank of America Stadium.

Points négatifs: At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.

Points positifs: Beds

Points négatifs: Hotel staff was uptight

Points positifs: Excellent hotel in every way, except was a little too expensive.

Points négatifs: Price was too high .

Points positifs: Everything was OK to good, nothing was great. A fair price for a fair hotey

Points positifs: The location was terrific and hotel staff very friendly.

Points négatifs: The room was designed and decorated from the late '90s. All the furniture was pushed to one side of the room, like they had been cleaning the carpets. For the exorbitant price, the hotel was lacking a lot.

Points positifs: Clean and quiet

Points négatifs: Not what I expected at a Hilton Garden

Points négatifs: They didn't offer free breakfast or coupons for the $13 'buffet'. Disappointed in paying over 150 bucks for a place and not given any sort of free breakfast.

Points positifs: Staff was very friendly.

Points négatifs: Nothing.

Points positifs: Tout était correct à très bien, rien n'était super. Un prix raisonnable pour un hôtel correct

Points positifs: Propre et tranquille

Points négatifs: Ce n'était pas ce à quoi je m'attendais à mieux pour un Hilton Garden

Points positifs: Very clean. Friendly staff. Good food. Nice and comfortable bed!

Points positifs: Everything

Points négatifs: When I got there the room was clean. But the bathroom still had dirty towels in from the previous people staying in my room.

Points positifs: The staff was very friendly, always offered assistance, great place to take your family and dog, great location in Greenville within walking distance to many restaurants and places to do something fun, we recommend this place highly and planning on returning soon!

Points négatifs: Staff was amazing Rooms very clean and great views at charlotte Dog friendly they offer treats and water in the lobby Close to restaurants

Points positifs: Bed was very comfortable and the staff was my favorite part. They were very helpful and nice. The place was very clean and loved the checkout time.

Points négatifs: My fiance and I traveled to Charlotte for one night to attend a concert. We pulled in and cones were blocking the entrance to self park which resulted in us using the valet service. Service was great but it was 30 dollars for one time valet. Very pricey especially for something we didn't want to do in the first place. Checking in didn't go as planned either, my reservation wasn't showing up but I had a printed and email confirmation. About 20 minutes later it was sorted out by having to make another reservation. The staff was by far my favorite part. They were helpful and patient even with a ton of people bustling around needing something.

Points positifs: Valet is super

Points négatifs: I had a modified reservation with a better rate and the manager Darron acted as if I was making it up! Not satisfied with his handling of it.

Points positifs: I love the fact the asked me if I wanted a high or low room..of course we took the high and the view for the 15 floor was amazing

Points négatifs: I didn't like that I requested a room on a high floor with a nice view and wound up with one on the 7th floor with a view of a roof. I also didn't like that I had to keep pestering the hotel staff for a remote and the only way someone finally seemed to act was when I requested another room, one with a remote. The TV had the channel and volume button disabled so I could only watch the never ending hotel channel. It drove me insane and I missed my favorite TV show because 3 phone calls, a trip to the front desk, and an encounter with a gentleman on the floor taking care of something else didn't seem to be able to produce a remote. Why didn't the cleaners check previously that a remote was in the room? That is standard. I was also disappointed that the hotel didn't have wifi. Some computers, especially MacBooks do NOT have an ethernet port so they cannot be plugged in. I wound up having to tether my computer to my phone just to surf the net. For the price, this was a very bad experience and I will NEVER stay at this hotel again.

Points positifs: Excellent location! Perfect walking distance from all of down town! Great view of the Panthers stadium. Room was generally clean.

Points négatifs: Received an unauthorized charge after check out of $20 for self parking after paying for a very high end hotel room. There were very few self parking spots and most of the garage was taken up with construction. There were plenty of reserved valet parking spots, but we WERE NOT TOLD about the $20 self parking and the $25 valet parking, so we just walked the extra distance thinking we were saving money.

Points positifs: I liked everything about my stay except for a few unfriendly and standoffish hotel employees and security staff members...

Points négatifs: When I first arrived I was greeted rudely by the security staff... There was an event/wedding under way, and because I was dressed in casual urban attire I was blocked at the front door until I informed them of my reservation.... The only people who were genuinely friendly to ke throughout my stay were a valet associate named Matthew and older Spanish woman in the gift shop and the young ladies at the concierge counter. If it wasn't for those 5 connections my stay could've been undesirable... Those individuals mentioned above, salvaged the negative impression that the security staff left with me....

Points positifs: Overall, a very nice hotel. Up to standard.

Points négatifs: Was not pleased with my stay. I checked in at 6:30 and none of the rooms were clean. I found this ridiculous and almost unheard of. I was not put in the room that I had originally booked which had bathrobes. The room they put me in did not so I asked for them three times. They promised they would bring them up and they never did. Very disappointed in the staff and customer service so I will not be staying here again unless I am reimbursed.

Points positifs: The view of the city was beautiful at night though walking to the Epicenter was interesting as a group of adults were two blocks up trying to panhandle on the one side of the street.

Points négatifs: Family stayed at the same time and said they had robes on there room and we did not. Also cold water in room was not cold but warm. Also housekeeping did not leave correct bath amenities and toilet handle was broken.

Points positifs: Très propre. Le personnel est sympa. On y mange très bien. Agréable et confortable !

Points positifs: The friendly and professional staff were the most notable of the whole experience. Everyone was very friendly and making sure that you had everything you needed. Loved the whole experience!

Points positifs: The staff was extremely friendly and helpful.

Points négatifs: The inside of the hotel could perhaps use a little bit of a face-lift, but the rooms were clean and comfortable, with fridges, couches, etc, and I felt very welcome and safe here as a solo female traveler.

Points positifs: Very good breakfast!!

Points négatifs: Not food room service

Points positifs: Staff was very friendly. Starbucks on site

Points négatifs: Short-staffed housekeeping

Points positifs: Great staff and service--everyone was very helpful and friendly. The rooms were spacious and clean and breakfast was enjoyable. The location was very convenient and the area/neighborhood was peaceful, clean and serene.

Points négatifs: There was a group of people on our floor that made a ton of noise one night as they came in and out of their rooms to visit each other across the hall. Honestly it felt like we were staying in a college dormitory. While I know that this is not necessarily the fault of the hotel, the noise carried heavily into our room during bedtime for our young son. It went on for an hour and was just miserable. We called down to the lobby to see if they could address it but, at 8pm, I'm not sure what they could have done.

Points positifs: Very friendly staff Large comfortable rooms Complimentary hot breakfast Starbucks in lobby Free internet Very thoughtful design

Points positifs: the staff is very friendly and helpful. the room exceeded expectation - bathroom is updated nicely and the bed was very comfortable. I didn't hear anything during my stay that would have kept me up. close proximity to uptown if that's what you are in town for.

Points négatifs: no complaints

Points positifs: The staff were very helpful

Points négatifs: Nothing

Points positifs: Clean and very friendly staff.

Points négatifs: Business center out of order.

Points positifs: Room, staff,breakfast all great

Points positifs: I loved the room. It had a beautiful set up and the removable shower head was great. It was nice to have a mini fridge for storage and the bed was surprisingly comfortable. Breakfast was generic but sufficient if you wanted to save money and buy lunch and dinner later.

Points négatifs: When my partner and I first arrived the receptionist was on the phone laughing and giggling to who ever was on the other line. We were only second in line but had to wait at least 15 minutes for service. The other receptionist was servicing another family and was quickly on the phone after speaking with them. In came another receptionist reprimanding her co-workers in front of everyone in the lobby. Very unprofessional! After our 15 minute wait we get to the receptionist only to find out that even though we had a reservation we would have to wait another 15 to 30 minutes to get the room we wanted! After driving 11 hours to North Carolina, that isn't what you want to hear. So we took the room initially offered due to being exhausted. We stayed at the Hyatt house a few months back and preferred that one much much better. It got 5 stars across the board! This airport Hyatt had a small closet, leaving at least half of my dress to rest onto the floor

Points positifs: The bed was very comfortable. Staff was extremely friendly and helpful. Would definitly stay here again!!

Points négatifs: I stayed in the Handicapped room, which in itself is fine. However the bathroom and specifically the shower were awful. I don't know how anyone could have used the shower. The shower heads basically could be moved only inches and mostly hit the wall. The air conditioning was also terrible. I set it at 70 and it would just get hot and cold throughout the night. It was also very loud when it would turn back on. Overall, the facilities were fine except for the room, which is the most important part of a hotel...

Points positifs: The kitchen to cook

Points négatifs: Housekeeping was very late most days

Points positifs: They actually clean the comforters and the free breakfast is nice

Points négatifs: There was nothing i didnt like

Points positifs: The hotel staff was very friendly, the hotel is clean. It's it located about 15-20 minutes from downtown and right off of the highway. Breakfast was delicious

Points positifs: Friendly and helpful staff. Large clean rooms at affordable price.

Points négatifs: Limited vending options and restaurants

Points positifs: La cuisine de chef

Points négatifs: Les femmes de chambres étaient beaucoup plus tard la plupart du temps

Points positifs: En fait, ils ont nettoyé la couette et le petit déjeuner gratuit est bon

Points négatifs: Il n'y avait rien que je n'ai pas aimé

Points positifs: We made last minute reservations and there was no problem. Cost was reasonable. Shuttle to airport was invaluable -- on time, courteous drivers and available at convenient times.

Points négatifs: Desk crew was a little frantic, especially since it was not very crowded.

Points positifs: Quiet. Friendly. Nice room.

Points négatifs: Needs smoking area for each floor.

Points positifs: Our only complaint was some grape stems found on the floor behind the foot stool and extra conditioner left but no shampoo on second day.

Points positifs: I liked the cleanliness of the room

Points négatifs: The power went out and it was 80+ degrees in my room.

Points positifs: We typically stay at a Choice Hotel when we travel, but the wifey wanted to "step it up" for our weekend getaway, so we stayed here. The check in was really quick, room was spacious, & location was close to everything we like to do, such as shop, eat, and sightsee. The hotel is worth the price and now I think we will always step it up when we travel. Staff very hospitable. Even the housekeeper wished us best when we were checking out. Highly impressed!!!

Points négatifs: Shower was a bit small. I'm a big and tall guy, and shower was a bit snug. A microwave would be nice in the room.

Points positifs: Nice hotel, close to the airport. Big, spacious room with comfy bed. Breakfast was OK. Not so expensive compared to other hotels similar to this.

Points négatifs: Few tables to have breakfast.

Points positifs: I loved that the hotel was very clean and offered food 24 hours.

Points positifs: Calme. Chaleureux. Belle chambre.

Points négatifs: Il a besoin d'être partie à chaque étage.

Points positifs: J'ai adoré la propreté de la chambre

Points négatifs: Il y a eu une coupure de courant et il faisait plus de 27 degrés dans la chambre.