Hôtels - Charlotte

Il n'avait pas notre réservation, heureusement ils leur restaient des chambres. Première fois que cela m'arrive avec Booking

simple et pratique

petit dejeuner trop pauvre pas de restaurant

Immeuble ancien mais toujours propre. Le personnel est sympathique. Unité de chauffage/climatisation efficace. Chambre spacieuse avec 1 lit king size non-fumeur.

La plupart des chambres ont des portes en extérieur. La nôtre au troisième étage n'en avait pas, ce que j'ai apprécié. Très bon rapport qualité/prix pour si peu.

The breakfast. The hotel itself. No smoking

The night staff man

room and amenities were not in good repair

Un excellent service client ! Vraiment traités comme des rois. Tout le personnel était très courtois et sympathique. La nourriture au restaurant m'a laissé bouche bée. Je n'aurais pas pu rêver d'une meilleure qualité.

La première chambre dans laquelle j'étais sentait un peu lammoisissure, mais j'ai demandé une nouvelle chambre et tout était très bien.

Hotel parfait.

It was close to Bank of America Stadium.

At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.

Beds

Hotel staff was uptight

Le rapport qualité/prix fort intéressant et l'accès au centre ville de Charlotte par la ligne de train bleu située à deux pas.

Bonne qualité d'établissement.

Les gens à la reception ne vous regardent pas dans les yeux et ne sourient pas...

I love aloft hotels. I love the location!! Perfect area!!

It was not as clean as other aloft I stayed at.

I loved the amenities, pool table, indoor pool, the view. We took 2 teens ( 17 yr) olds and Aloft was upbeat and fun and the staff was accommodating! We just loved it. Beds comfortable, rooms clean!

Parking was a little weird. We ended up valeting for $20 a day and then of course the gratuity every time we used the car. It was just an expense of the trip. I think it's a Charlotte thing, not an Aloft thing.

We made last minute reservations and there was no problem. Cost was reasonable. Shuttle to airport was invaluable -- on time, courteous drivers and available at convenient times.

Desk crew was a little frantic, especially since it was not very crowded.

Quiet. Friendly. Nice room.

Needs smoking area for each floor.

We liked the beds and the comfort of the mattress. It was also very nice to have both a fridge and microwave available in the room. The coin laundry is always a welcome add on. The pool was nice and always empty. The breakfast was good. I liked the addition of greek yogurt. The coffee was very good! Most of the staff was friendly and accommodating.

The "gym " was OK, but nothing more. No barbells, no weights. The cycling machine and one treadmill were not functioning. It was surprising to see housekeepers more attentive to talking on their cell phones than doing their work.

Afforability thru kyak

The pool was under construction. The app lead me to believe it was indoor and it's half indoor half outdoor..

Smooth, problem-free, comfortable weekend stay

No complaints

Close enough to downtown and the stadium to be walking distance

Overall was ok

Executive lounge breakfast was lousy as we were struggling to find stuff. The attendant was least interested in making sure about it.

friendly stuff; good shuttle service; room size; food at restaurant

bathroom old; shower not working properly;

Very much enjoyed my stay, next door to the football and baseball stadiums. Room service was very good, food was excellent, staff very friendly as well.

No pool :(

The staff, the breakfast, the LARGE room, everything was fantastic!

conveneient location next to south Parl Mall. Great spacious 2bed suite and great value

hotel is getting a little old and not the high of luxury

The hotel is located in a very prestigious area and close to outstanding shopping mall.

Parking availability

The cleaning staff was extremely loud in the morning. The walls were also paper thin and could hear other people's conversations almost word for word.

My hotel room only contained a pull-out couch-- no bed! I was not aware that this was what I was renting when I reserved the room.

The facilities were well kept. The room was quiet. The staff and people of Charleston seem to be as nice as any where I have travelled to. I am very impressed with Charleston.

Excellent service. The concierge was very helpful at arranging for cabs and dry cleaning during my stay.

Friendly staff...easy check in...walk to everywhere Was there for concert and parked, checked in and not a worry after. Very clean VERY friendly staff. I will definitely stay again!

As their name suggests, you find all the things you would expect to find at a Marriott. Very clean from bottom to top, comfy beds, nice views of the city (maybe not from every room), extremely conveinient downtown location, and very friendly staff. I stayed on halloween for $100 on kayak and the front desk staff were in costume and very nice! I'm usually wary of booking through 3rd party sites having worked in hotels and having seen all the issues that arise. However there were no problems, no extra fees (other than parking which was stated online), and no regrets. I would definitely stay again.

I didn't like that i had to pay to park only one car. i did know before hand about the fee but it still seems like bulls**t to pay to park in the garage of the hotel you're staying in.

Every staff member was personable and friendly. Quick responses to any question/issue. Nothing ever runs perfectly but it's a great company that responds and works to improve in the future. Their GM should be proud.

No much. Restaurant menu could use more vegetables but that's just me.

Nice place and location. Comfortable room

Why did the cleaning staff try to barge into our room repeatedly starting at 8 in the morning? Seriously tried to come into room 3 hours before checkout, then tried two more times before 11am. Ridiculous.

Le personnel est très sympa Grandes chambres confortables Petit-déjeuner chaud gratuit Il y avait un Starbucks dans le hall Accès gratuit à Internet Très attentionnés au design

J'ai bien aimé l'aménagement de la chambre. La conception était bien mais la salle de bain était vraiment nul.

La salle de bain était minuscule.

Bed was very comfortable and the staff was my favorite part. They were very helpful and nice. The place was very clean and loved the checkout time.

My fiance and I traveled to Charlotte for one night to attend a concert. We pulled in and cones were blocking the entrance to self park which resulted in us using the valet service. Service was great but it was 30 dollars for one time valet. Very pricey especially for something we didn't want to do in the first place. Checking in didn't go as planned either, my reservation wasn't showing up but I had a printed and email confirmation. About 20 minutes later it was sorted out by having to make another reservation. The staff was by far my favorite part. They were helpful and patient even with a ton of people bustling around needing something.

Valet is super

I had a modified reservation with a better rate and the manager Darron acted as if I was making it up! Not satisfied with his handling of it.

Proximité de l'aéroport Des magasins à 10 min

Le petit déjeuner reste à désirer

Le service a la clientelle

Location

Bad bed mattress and its some hair in the bathroom shower

Very convenient location and comfortable room. We arrived late evening and only stayed one night so not much time there. Office staff was friendly and efficient.

Room on first floor next to parking lot was quite noisy from people coming and going into the early morning. Also heard noise from adjoining room.

The facilities were decent; room was clean; beds comfortable. TV worked. Staff was nice. Would consider staying again if the need arose.

Very disappointed there was no refrigerator (of any size) in the room -- that seems almost standard in hotels nowadays. The breakfast was standard for continental, however, there was no regular coffee!! There continued to be no regular coffee during our entire time eating breakfast. Disappointed the outlets on the lamps did not work.

Staff was rude, toilet broken

You were kind enough to give me a glass of wine when I've been staying with babies for two weeks in a little bit tired! I appreciated the effort and kindness

the staff were very nice, and the breakfast was awesome!

none

Pros: Appreciated cleanliness and the beds were comfotable Cons: Either insulate walls or make elevator bell quiter. We were woken up several times in the night.

Nous avons adoré la chambre ! La nourriture était également délicieuse. Nous reviendrons dans cet hôtel sans hésiter.

Travaux en cours mais on nous a informés alors c'était bien.

J'ai apprécié comme dans tous les embassy suites la grandeur des chambres avec le salon télé à l'entrée qui isole des bruits de couloir et le jardin intérieur commun aussi à tous ces hotels .

La navette pour l'aéroport qui ne part que toutes les heures , ce n'est pas beaucoup .

The shuttle was good

Well it is in a very run down part of Charlotte there was an hr long helicopter police chase outside the hotel and several you ladies that appeared to be working not just there to sleep who frequently were outside smoking. Just overall a very rundown hotel no bath tub just a shower! Not kids programming on the tv.

Good decor, breakfast was great, beds were comfortable and the shower was amazing. They had fresh lemonade at the check in 24/7. Coffee and Tea were always available as well.

Pool was closed on Memorial Day weekend?!? No mention of it was given to me and it was one of the main reasons I chose the hotel.

The rooms and the hotel was very nicely decorated, the beds were comfortable and roomy and the staff was friendly and helpful. I would definitely stay there again.

worked for me and my needs.

Location was nice

The hotel was not very clean. The room was aweful! (Small, bed spread had cigarette burns.)

Le concierge et le personnel étaient incroyables.

C'est un vieil hôtel, ce n'est pas ce que j'attendais d'un hôtel.

Personnel sympa et serviable

Aucun commerce à proximité