Hôtels à Charlotte

Points positifs: petit déjeuner, propreté, centre d'affaires, les piscines et le personnel ont rendu notre séjour extraordinaire.

Points négatifs: J'aurais bien voulu y rester plus longtemps !

Points positifs: Tout était parfait. J'étais complètement au calme.

Points négatifs: Il n'y a absolument rien.

Points positifs: Le petit déjeuner chaud, dîner chaud offert. Lits confortables, chambre propre.

Points négatifs: L'employé qui était là pour nous accueillir. Il est gentil mais peut-être tout simplement pas bien formé.

Points positifs: We have stayed at Drury Inns several times; unfortunately this one didn't meet our expectations. The staff was fabulous. Found the bedding subpar - sheets were "scratchy". The snacks were limited and what was there was cold.

Points positifs: Free dinner

Points positifs: Clean,new, and professional. Good location. Next to all different venues.

Points négatifs: The jacuzzi and pool area closed at 10pm. Nobody was at the desk to assist with store purchases during late hours. Security guard was kinda rude

Points positifs: The staff was wonderful. The room clean and the bed was more comfortable then my own. As a female that travels alone I felt very safe. From here on I will always stay at a Drury Inn

Points positifs: Clean. New furnishings. Good breakfast.

Points positifs: Everything you need for a business stay. WIFI, coffee maker in the room and a full breakfast. Better than 3 stars

Points positifs: Friendly staff

Points négatifs: Didn’t have any complaints

Points positifs: Everyone was so polite and helpful. Breakfast and dinner is offered. even drink tickets and popcorn are provided which is nice.

Points négatifs: very loud in the hallways.

Points positifs: 5:30 thing. Let us stay in after a 11 hour car trip. The drink vouchers were awesome

Points négatifs: Absolutely nothing

Points positifs: Everything was perfect. Clean, comfy, and i want to return every time visiting Charlotte. My absolute favorite.

Points positifs: Staff was very helpful - front desk person friendly and gladly extended our check out by 1 hour. Bar and food personnel also very friendly and accommodating.

Points positifs: I how the hotel provide you breakfast and a meal. My boyfriend and I stayed for the weekend, we didn’t know about the dinner they provide only the breakfast. We were shocked. The hotel is quiet, clean and the staff was great. We felt at home.

Points positifs: Le décor.

Points négatifs: Les bars et les restaurants ne sont pas ouverts à l'enregistrement

Points positifs: Hotel was in a good location and had a friendly staff. The hotel was maintained and kept clean.

Points négatifs: Front desk said that she was giving us a complementary upgraded room .We asked her twice , if this was a quiet location ? This room overlooked an extremely loud bar . Daytime,constant loud Street construction. Also the hotel Car was not working.

Points positifs: Beautiful hotel.Great great location. Definitely worth a 5 star rating.

Points positifs: Staff and room great, food excellent

Points négatifs: When we walked out of our room in the morning the hallway smelled like a dead skunk. I think someone was smoking skin their room and leaked into hallway. Told desk and they tried to get rid of the smell. Was a turn off

Points positifs: Everyone at the hotel was polite and offered assistance everywhere we turned. The staff was able to help answer any question we had, from the cleaning crew to the valet. I would 100% recommend this hotel to others.

Points négatifs: None

Points positifs: We liked the rooftop bar, room service, & location. All the staff were most helpful.

Points positifs: We stayed on our Wedding Night, and the next day we walked to the Panther Game. Great location.

Points positifs: Clean and modern. Staff was very engaging. Excellent location.

Points positifs: I picked the Kimpton to stay as a base to celebrate my wife's birthday and wanted something very special. The hotel, staff, room, cleanliness were all above average. The staff was great and location outstanding and in close proximity to the stadiums, a park, restaurants, entertainment and nightlife. I have nothing negative to say but I should have researched more and visited the competition as I wanted something fancier, that's my fault, but otherwise you wont go wrong staying at the Kimption.

Points positifs: Staff Location Rooms Rooftop bar Toiletries

Points positifs: Location is good but hard to see and find even with Google maps.

Points négatifs: Bare bones room accessories like no coffee...but a tiny note in the bathroom tells of complimentary coffee maker if you are knowledgeable.

Points positifs: Convenient location; tastefully funky; good restaurant

Points positifs: Super cool roof top bar with amazing views

Points négatifs: No in room coffee, gym wasn't as large or well equipped as I had hoped and there wasn't a pool

Points positifs: Incredible, beautiful, luxurious, quaint, great staff, and great location. Wonderful complimentary wine at happy hour and an optional appetizer buffet. 5 star quality!!

Points négatifs: Nothing!

Points positifs: Everything!

Points négatifs: Nothing

Points positifs: Great room, very comfortable, friendly helpful staff.

Points positifs: Great hotel!

Points négatifs: Morning staff were not friendly. One particular one was rude.

Points positifs: Beautiful details, very romantic

Points négatifs: Room was smaller than expected

Points positifs: The beds were comfortable haven’t slept so good. The housekeeping staff is most excellent and bar & wait staff, valet and front staff could not be improved on!

Points positifs: I liked the cleanliness of the this hotel the most. It really made me feel comfortable and I was able to achieve maximum relaxation. This hotel definitely exceeds it's star level rating. The hotel is the most prestigious hotel I've stayed in thus far.

Points positifs: There was so much to do at the hotel. I didn't need to leave to be entertained.

Points positifs: The hotel was beautiful. I enjoyed the way that I was treated so well by the hotel staff. I look forward to staying there again in the future. I would recommend this hotel to anyone.

Points négatifs: I did not like how the spa was not available to guests unless they paid for additional services. This limited access to the pool. However, the hotel was excellent and this was just a trivial issue. It was perhaps one of the best hotels I have stayed at.

Points positifs: Beautiful hotel!!

Points négatifs: Nothing I can think of

Points positifs: The staff were very pleasant and welcoming. The building is beautiful with a stucco exterior and grand accompaniments. The interior is fresh and welcoming throughout. The landscaping is second to none and has mature plants and trees. The property felt like a resort with all of the amenities and friendly staff. The Gallery restaurant was excellent and had beautiful views overlooking the golf course. The spa offers all of the services you expect along with the quiet comfort of its amenities. The way the staff treated us felt like anything was possible. I don’t remember anyone saying no to any of our requests, which really sets this property apart from other top tier hotels.

Points négatifs: The doors could use dampeners when the maids need to go in and out of the rooms. While in the room, one of the maids was working in the room next to us and would go in and out of the room as expected. However, the door would slam each time it opened or closed, which was often since it was being cleaned. Unfortunately, I was sleeping at the time taking an afternoon nap and was awoken by the slamming. Some type of dampener on the door could be useful.

Points positifs: The service from the staff was top notch. The hotel was also very clean.

Points négatifs: No

Points positifs: We stayed at The Ballatyne for a girls weekend and for a massage experience, it was amazing! The hotel was spectacular from the location, to the views, the friendly staff, beds were like sleeping on a cloud and the bathroom in our room was a dream! The spa was equally as amazing! We also ate at the restaurant onsite, we ordered brunch and it was to die for!

Points positifs: Beautiful clean room. Beautiful hotel! Staff was awesome!

Points négatifs: Nothing

Points positifs: The room was perfect

Points positifs: I will sum it up by saying how astounded I was at the property, amenities and service. Ballantyne of Charlotte was a better stay than I had previous at the Village by Biltmore and the Biltmore Inn. Book a spa service as well. Great experience!

Points négatifs: I feel the pool should stay open for guest of the hotel until at least 10 pm.

Points positifs: Service

Points négatifs: I noticed people being served beverages and food by the pool. No one ask if I wanted anything. Did you have to request it or something?

Points positifs: Le personnel était sympa et serviable. Je ne m'attendais pas à des dîners gratuits ou à des cocktails avec le petit-déjeuner. Le lit était confortable et la chambre propre. Je reviendrais dans cet hôtel sans hésiter.

Points positifs: Le personnel était toujours souriant et très disponible. La chambre était spacieuse et très accueillant.

Points positifs: La chambre était bien. La proximité de l'autoroute est très pratique. Comme le principe d'avoir une piscine d'intérieur et d'extérieure.

Points négatifs: Le petit déjeuner n'était pas génial. Il y avait beaucoup de monde dans l'hôtel. Les ascenseurs sont lents. Piscine trop petite.

Points positifs: Agréable et propre. Il y a le wi-fi. Le buffet du petit déjeuner était bon le matin.

Points positifs: Honestly, this hotel blew my expectations out of the water. We travel quite a bit so we stay at quite a few hotels. I HIGHLY recommend this one. Going in the staff was super nice, she asked to enroll us in the reward program, to which I was hesitant but agreed. I am so glad I agreed! We will definitely use Drury again. From the free soda and popcorn maker right as you walk in(available all day!!!), to the free drinks and “snacks” (legit had tacos and nachos!!!) should be “meal” at kick back hour from 5:30-7, to long pool hours (until 10pm!) we were so happy! Even though the pool shares half of it on the outside, the pool was warm! And the hot tub is huge!! And sooo steamy! There’s towels waiting for you to be used right there beside the pool! And the pool and hot tub were clean!! No nasty residue! The staff at the kickback was super nice! She made my son some kind of skittles drink that was obviously non alcoholic and delicious! The staff walked around and took our trash, got anything we needed. And it was free! We were even able to take drinks and leftovers back to the room! Now the room... feather pillows?!? Like 6 on the king bed?! We were in heaven! Watched a movie at night with our free popcorn! It was so lovely. The air is controlled by a panel, so no noisy ac unit!! We did hear a fire truck go by early in the morning but who can control that really?? By 9, the hotel was silent. No partying late into the hours. The shower has these dispensers for soap and shampoo and conditioner! So convenient! And that shower head is so nice! The room was super clean. The tiny fridge and microwave is hidden in the dresser area, and the fridge worked very well. I liked that the closet door was a full length mirror! And there was a ton of outlets! Each one you could use a usb cable in to charge iPhones! I have no complaints what so ever! The breakfast was even better than I expected! On Saturday we arrived at 9:30 am and everything was still very well stocked and warm.

Points négatifs: There’s nothing I can complain about. Wish I could’ve stayed a week!

Points positifs: Clean

Points positifs: The location was great and the staff was awesome

Points négatifs: It could use more parking

Points positifs: Everything. The room was clean, spacious and very comfortable. The staff was awesome. The breakfast and the staff preparing it was excellent.

Points négatifs: Nothing

Points positifs: Nice and Clean

Points négatifs: No

Points positifs: The bed was nice and comfortable the jacuzzi that we had in our bedroom was very nice and spontaneous. The mall was walking distance

Points négatifs: I wish we had a better view looking out the window.

Points positifs: 530 kickback was great!

Points positifs: It was very convenient to my meeting

Points positifs: It was a very nice place.

Points positifs: Breakfast included

Points positifs: Location and cleanliness

Points négatifs: Not really

Points positifs: Free breakfast and a free snack buffet in the evenings, great location, immaculately clean, nice pool and friendly staff! 10/10

Points négatifs: La pression de l'eau était très faible. La douche était un filet d'eau.

Points positifs: The hotel is beautiful and the staff are fantastic -- enjoyed every aspect of our stay with this hotel!

Points négatifs: Nothing

Points positifs: New, clean, many amenities, great location

Points positifs: The location is awesome! Right by the South Park mall. A Starbucks across the street. And a Whole Foods a block away. Hotel was very clean. Great fitness center on 7th floor. Small but nice swimming pool with plenty of seating, shade, and free towels to use! Free coffee in the morning too!

Points positifs: Food at the hotel!!!!

Points négatifs: Staff upon arrival

Points positifs: The beds were so comfortable, the black-out curtains were awesome and the breakfast was also very good

Points négatifs: the iron was leaking, just a minor problem

Points positifs: When we arrived I had told them Thurs night it would be a early Saturday morning check in and that was the reason for reserving all weekend was told that was fine. Get there the lady at the desk tells me after 8hrs on the road my reservation was canceled and gets snarky with me. But just as I'm about to lose it she brings the Angel Darryl out who should teach CS to all people. He came out fixed the problem and had us in a room in 10min and gave us free breakfast next day which I appreciate although we slept we did appreciate the offer we had another 8hr drive. The hotel is beautiful, in a beautiful area, rooms are gorgeous beds too firm for me but that is JMO pillows and bedding super comfy. Thank you for a wonderful family weekend visit with my granddaughter.

Points négatifs: The beds were firm but that is my opinion

Points positifs: This is very clean, and at a fairly good location.

Points positifs: The quoted price was $---; but they charged me $--- plus all the normal taxes.

Points négatifs: The quoted price was $----; but they charged me $----- plus all the normal taxes. There needs to be more parking at the street level so those with canoes or bikes on top have no parking garage issues.

Points positifs: Clean, modern room with lots of space, especially counter space in the bathroom. The lighting in the bathroom was great too.

Points négatifs: Its not that I did not like it, but at this point it seems most hotels should offer someway to access Netflix, Amazon, etc.

Points positifs: Location, cleanliness, staff and decor

Points négatifs: The air condition in the room was loud. I dropped my toothbrush there were no complimentary tooth brushed in the entire hotel.

Points positifs: The staff was excellent

Points positifs: Nothing disgusted

Points négatifs: The staff

Points positifs: Cleanliness, convenience, amenities, friendly & attentive staff!

Points négatifs: Bathroom was a little stuffy compared to the rest of the room.

Points positifs: Clean and comfortable as expected. Nice size tub and shower.

Points négatifs: The toilet paper seemed really thin and cheap, maybe the last people in our room took the good stuff home and replaced it?

Points positifs: Everything was clean. Very well kept. Very organized. We were ver impressed.

Points négatifs: I didn’t like the fact of paying over $900 for two nights but still had to pay an additional $80 for parking. Parking should be included in the stay.

Points positifs: Excellent service

Points négatifs: Nothing!

Points positifs: Bien situé et bon quartier. Près du centre-ville de Charlotte. J'aime bien les boutiques et les restaurants près de l'hôtel.

Points négatifs: Rien.

Points positifs: location, pretty easy to find

Points négatifs: nothing to dislike, place was nice.

Points positifs: Very clean and comfy. Great location close to everything. Employees very helpful and friendly.

Points négatifs: We stayed in room 231, aperantly there is a laundry room next to it. We could hear the washer and dryer which was annoying. Would have said something but they were not running while we were trying to get to sleep.

Points positifs: It was clean, quiet, and close to lots of activities, restaurants, and shopping. The staff was courteous and professional.

Points négatifs: We have no complaints.

Points positifs: The privacy and free parking

Points négatifs: We needed more towel services and more options for breakfast would have been nice

Points positifs: Location and very clean, close to everything

Points négatifs: Ongoing repairs; amenities hard to access☹️

Points positifs: Excellent hotel well located.

Points négatifs: One of the jets not functioning in the hot tub. The bed was not comfortable.

Points positifs: Great location, very friendly staff.

Points positifs: Room was very clean and way nicer than any Hampton Inn I ever stayed in. Very nice nice hotel and the staff were very friendly and gracious. When I’m back in Charlotte I know where I’m staying!

Points positifs: Tout dans cet hôtel a dépassé mes attentes

Points positifs: Le personnel était très serviable

Points négatifs: N/A

Points positifs: Personnel sympathique, courtois, efficace. Repas livrés des restaurants à l'extérieur sans délai. Navette pour l'aéroport très pratique.

Points négatifs: La chambre était assez confortable mais pas super confortable

Points positifs: Très bien situé

Points négatifs: oublié de nous appeler concernant la navette

Points positifs: Très propre Le personnel était très serviable Le buffet du petit déjeuner était délicieux Je recommande fortement cet hôtel

Points positifs: The Staff

Points négatifs: nothing

Points positifs: The reception staff was great. Everything was very clean and the food in the restaurant was great.

Points positifs: The staff

Points négatifs: I really upset that they not have air in our room and they where sold out off the night and could not get a replacement... I would really like some type of compensation

Points positifs: Location excellent for airport and included free parking. Room was very good - clean and spacious with comfy beds, good Wi-Fi and facilities. Excellent breakfast and free coffee in reception all the time. Staff friendly and helpful.

Points négatifs: Nothing

Points positifs: Location

Points négatifs: Un knowledgeable staff.

Points positifs: We had a very late check in, and the woman at the front desk was understanding and amazing. The hotel was clean, easy to navigate and ended up saving us money by leaving our car and just using the shuttle to and from instead of airport parking.

Points positifs: Comfortable bed. Close to airport.

Points négatifs: No. All was great.

Points positifs: We arrived very late due to cancelled flight (literally booked our stay from the airplane flight in to CLT). Staff was very accommodating and kind. Hotel was very clean. Dining room/room service closed for the night, but there were microwave meals available, so glad! Staff also offered list of local places sill open for food delivery as another option. They did try to make our stay as good as possible given our travel issues.

Points négatifs: Bed was very firm (too much after sitting in an airplane seat for several hours) and coffee maker was broken. No biggie on the coffee maker, things break and there's coffee in the lobby. First time in a Hilton with such a firm mattress.

Points négatifs: Disappointed in Hilton. The hotel was old and run down. It had a bad smell in the hallways and the room. Overall it didn't feel clean and fresh.

Points négatifs: Keep the bar and restaurant open later when there are customers waiting. Adjust your schedule to match unanticipated volume due to flight cancellations. Didn’t hurt me, but you missed an opportunity.

Points positifs: Comfortable, clean, staff was very friendly and helpful

Points négatifs: No complimentary breakfast available for non-honors members. Only option was to eat at the restaurant.

Points positifs: I had an early flight from Charlotte airport therefore I stayed at Hilton Garden Inn. The hotel is only a 10 minute drive to the airport. I liked the hotel and its facilities and restaurant a lot. Big clean rooms with modern facilities. Great food at the restaurant and helpful personnel. What do you want more? Thanks a lot!

Points positifs: location for Uptown is perfect; size of room is just right; having both a refrigerator and microwave is very good

Points négatifs: we didn't have maid service one of our four days -- never showed up

Points positifs: I liked the room set up and everything was clean

Points négatifs: NA

Points positifs: Good breakfast and I could walk or take the light rail anywhere I needed to go. The staff were also super friendly.

Points négatifs: You can hear the light rail, but I don’t think it would bother you unless you have a room on the side of the hotel near the light rail and you are a very light sleeper. For me personally it didn’t matter so much and the convenience of it outweighed the con of the noise.

Points positifs: Hôtel propre et super petit déjeuner

Points négatifs: Nous avions réservé pour 4 adultes une chambre avec un lit King Size double et un canapé lit. A notre grande surprise le canapé était pour une personne avec un matelas non confortable et le lit pour 3 personnes. La description n’est pas conforme à nos attente pour nous double c’est pour deux . Impossible de changer de chambre . Attention à l’horaire du petit déjeuner 10h c’est fini

Points positifs: Very clean, modern, excellent views. Excellent amenities. Fantastic convenient location with wonderful staff. Incredibly comfy bed.

Points négatifs: Initial parking was a bit confusing.

Points positifs: location

Points négatifs: no shuttle service to local venues

Points positifs: Beautiful, well appointed spacious rooms. Super clean! Staff was amazing, very nice breakfast selections. How is this a 2.5 star hot much nicer!

Points négatifs: Nothing sub-par here.

Points positifs: The view from my room was very nice

Points négatifs: The price and the bathroom door felt like there wasn’t enough privacy

Points positifs: The location to everything uptown.

Points négatifs: My room didn't have a blackout curtain.

Points positifs: Everything was great, nice and clean, friendly staff, breakfast, great prices, and great location in the middle of everything

Points négatifs: You have to pay for parking, but I would definitely stay again

Points positifs: Proximity to Spectrum and down town. Valet parking, front desk staff. Check in was fast and easy. Vary pleased upon arrival.

Points négatifs: Lounge service was slow. Sofa in the room needed cleaning. We were overall thrilled until we awoke to bed bug bites. I suppose this could happen anywhere. The staff agreed with the bites and said the manager would call us the next day. They did not.

Points positifs: Decor is modern and luxurious, hotel is clean, quiet and close to everything you need downtown. Perfect place to stay if seeing a show at the Spectrum Center - literally right across the street.

Points négatifs: Le manque de service clients !

Points positifs: L'emplacement très pratique. Très propre et bien entretenu. chambres de bonne taille. Les chambres ont un réfrigérateur, un four à micro-ondes. Le petit déjeuner est gratuit et on trouve un bon nombre de restaurants

Points positifs: Clean and homie.breakfast and location perfect

Points positifs: Modern style hotel. Beds were comfortable.

Points négatifs: We came at 12 am. My children and were exhausted. There were crumbs in the bed. A nasty moldy washcloth was hanging over the shower rod. The bath tub was slippery and very dangerous to stand in. The bottle of body soap on the shower was completely emp

Points positifs: Staff was amazing, room was immaculate.

Points négatifs: No. Everything was perfect.

Points positifs: Brand new construction. The breakfast area was open, spacious, and airy.

Points négatifs: All okay.

Points positifs: I loved that the hotel was new and very nicely decorated and so modern.

Points négatifs: The only thing that I didn't like was the breakfast choices. There was only pork that was served.

Points positifs: Lobby very clean and pretty

Points négatifs: The room next to us had a party in it going on to 2 am even after going down at 12:30 am to see if the hotel would ask them to keep it down. Didn’t get to sleep until 2:30 in the morning. Maybe not book rooms right next to one another if you don’t have to. You could hear everything no insulation through the walls at all

Points positifs: Beautiful hotel. Hotel employee at reception was a real asset, the friendliest person I've ever met.

Points négatifs: The neighborhood was not the best but the hotel cannot control that.

Points positifs: The staff was so attentive, courteous, & helpful with everything. From checking in, to taking the shuttle to/from the airport, to arranging to park our car during our trip, and breakfast as well, we cannot say enough good about our entire experience!

Points positifs: This was a bad experience. Unfortunately I liked nothing about the experience.

Points négatifs: Did not have the room I requested when I arrived. Put me in an old suite. Room smelled horrible and the bathroom was not thoroughly cleaned. Got a new room. The next room had dirty linens on the bed, and a big urine stain on the mattress liner.

Points positifs: The staff.

Points négatifs: Everything was good.

Points négatifs: The entire hallway smelt of marijuana- it seeped into our room . We complained , and the receptionist said someone would get back to us . Still waiting . The walls are thin , and both neighbors were parting until 4 am. No change

Points positifs: Room, staff, cleanliness was very good

Points négatifs: Wifi internet speed can be improved. Breakfast: I stayed there for 12 days and it was very disappointing that it was same breakfast every day. I am a vegetarian, so only options available for me were cereal, oats, fruit and pancake.

Points positifs: - Propre - Personnel sympathique et attentif - L'emplacement est situé à proximité des magasins et des restaurants - Les chiens sont acceptés - Parking Gratuit

Points négatifs: - N/A cet endroit a dépassé nos attentes. Impossible de penser à quelque chose de négatif.

Points positifs: Love the location.....love the cleanliness of the hotel.

Points négatifs: I left a do not disturb sign on my door overnight and I took the sign off late-morning the next day before I left out for the day. I got back to the hotel that night, my room wasn’t serviced. The maid saw me before I left because we spoke. I wasnâ

Points positifs: We had a great night out. Plenty of restaurants and bars nearby.

Points positifs: Rained a lot. Still fun things to do inside the hotel.

Points positifs: Pet policy, staff was good, nice facility.

Points positifs: The shuttle and the friendly staff.

Points positifs: The bar.

Points négatifs: The bar closed.

Points positifs: Excellent experience. Have never stayed in Aloft before and will definitely stay in them in the future.

Points négatifs: Nothing, very satisfied.

Points positifs: Close to things in Balantyne. Clean hotel. Very friendly staff.

Points négatifs: Small pool.

Points positifs: The comfy beds and nice shower

Points négatifs: The pool

Points positifs: The bed and pillows were very comfortable. The staff were very friendly and accommodating.

Points négatifs: We stayed four night’s. The coffee, glasses, cups and toilet paper were not replaced when the room was made up daily.

Points positifs: The rooms were very modern, very clean. The staff was excellent

Points positifs: Good location

Points négatifs: Barking dog with paper thin walls. Mold in shower stall that ruined my sinuses.