Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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5,2
Charlotte Airport
Points positifs : Great mini van very clean and ran great
Points négatifs : First rental car was gross and smelled like smoke. Got a better car but they couldn’t find the keys so we had to wait 45 minutes for another car.
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8,4
Points positifs : Very easy - just dropped the car off
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8,4
Points positifs : Alamo personnel and very clean car
Points négatifs : Repeatedly asked about upgrade and price was not very competitive
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10,0
Alamo Rental
Points positifs : Clean car at a reasonable price for a one way rental. Easy pick up and delivery. Employees very courteous.
Points négatifs : N/A
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10,0
Points positifs : rental was as promised
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6,4
Points positifs : They offered a choice, and drive out and in was quick and simple.
Points négatifs : Would not take my AAA card and was a lot more expensive then what I found online and thought it according to me booking online was supposed $77... Not $128.00 way over priced for a medocre vehicle and 1.5 days.
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4,0
Bait and Switch
Points positifs : Car was brand new, only 500 miles on it.
Points négatifs : I rented an economy car and was given the next class of car at a higher rate. I asked about the rate and was told it was just a deposit, I would not be charged that amount upon returning the car. I returned the car for about 3 times the original quoted price. Sticking with Hertz from now on.
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10,0
The desk staff made my day!
Points positifs : I had just flown in on a red eye.i had a glitch with my CC because I was traveling. After 30 minutes of clearing that issue up, the Alamo agent bumped me up to a full size car at no charge. I wish I would have gotten her name. I'll definitely use Alamo again.
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2,0
Points négatifs : No car
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2,0
Worst service ever
Points négatifs : Alamo canceled the booking due to lack of cars
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8,0
Reservation Needed
Points positifs : I was able to get a car
Points négatifs : I was told I needed a reservation to get a car. I didn’t have a reservation because I had a flight cancellation and needed to be in another city that same day. So I was forced to make a reservation online while I waited in line (for the second time) and then present my reservation at the counter. Be more flexible.
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10,0
It was great no hassle
Points positifs : Car has some issue
Points négatifs : Car didn't like
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10,0
Alamo Rental
Points positifs : Clean car at a reasonable price for a one way rental. Easy pick up and delivery. Employees very courteous.
Points négatifs : N/A
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10,0
Points positifs : rental was as promised
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10,0
The desk staff made my day!
Points positifs : I had just flown in on a red eye.i had a glitch with my CC because I was traveling. After 30 minutes of clearing that issue up, the Alamo agent bumped me up to a full size car at no charge. I wish I would have gotten her name. I'll definitely use Alamo again.
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10,0
It was great no hassle
Points positifs : Car has some issue
Points négatifs : Car didn't like
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8,4
Points positifs : Very easy - just dropped the car off
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8,4
Points positifs : Alamo personnel and very clean car
Points négatifs : Repeatedly asked about upgrade and price was not very competitive
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8,0
Reservation Needed
Points positifs : I was able to get a car
Points négatifs : I was told I needed a reservation to get a car. I didn’t have a reservation because I had a flight cancellation and needed to be in another city that same day. So I was forced to make a reservation online while I waited in line (for the second time) and then present my reservation at the counter. Be more flexible.
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5,2
Charlotte Airport
Points positifs : Great mini van very clean and ran great
Points négatifs : First rental car was gross and smelled like smoke. Got a better car but they couldn’t find the keys so we had to wait 45 minutes for another car.
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6,4
Points positifs : They offered a choice, and drive out and in was quick and simple.
Points négatifs : Would not take my AAA card and was a lot more expensive then what I found online and thought it according to me booking online was supposed $77... Not $128.00 way over priced for a medocre vehicle and 1.5 days.
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4,0
Bait and Switch
Points positifs : Car was brand new, only 500 miles on it.
Points négatifs : I rented an economy car and was given the next class of car at a higher rate. I asked about the rate and was told it was just a deposit, I would not be charged that amount upon returning the car. I returned the car for about 3 times the original quoted price. Sticking with Hertz from now on.
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2,0
Points négatifs : No car
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2,0
Worst service ever
Points négatifs : Alamo canceled the booking due to lack of cars
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