Réservez une voiture de location chez Dollar à Charlotte

Points négatifs : Don’t prepay with Kayak; our car reeked of cigarette smoke and usb didn’t work but because we prepaid with Kayak Hertz would not refund any of our $. Beware!

Points positifs : The car (Pacifica minivan) really worked well for our needs as far as size and comfort and got decent mileage. Dropoff was very easy.

Points négatifs : The pick up was awful. After a very tiring flight, a packed airport, waiting in line, and trying to breathe in an N95 mask, the agent (who was not wearing her mask properly), kept trying to "upsell" us on a different vehicle. I appreciate the offer to get something larger, and we did. But partly I just agreed to get it so we could all just get out of there. Unrelated, some features to the Pacific like the auto stop/start are just plain dumb and make it hard to use.

Points positifs : Didn't rent this car.

Points positifs : Decent vehicle

Points négatifs : I reserved a full-size SUV. When I got there, there were no full-size SUV is available. I had a choice between a midsize SUV, or a minivan. I wasn’t very happy, but I chose the minivan. I was then told I had to wait because it was being cleaned and sterilized. I was told it would take 15 minutes. I waited for it just a little over an hour, before I could actually get the minivan. Today I returned it, before the 2 o’clock deadline on the contract. And then I received my receipt. The receipt I had a charge for fuel and service. I had filled up the minivan less than 2 miles away from the airport. The receipt also had a charge for keeping the car an extra hour. I return the car at 1:53 PM and again, my receipt said it needed to be returned by 2 PM. I’ve been frustrated from beginning to end with the entire rental process with dollar. I have rented 29 times through work with a competitor, and have never had an issue.