Avis des clients
Note globale
7,3
Bien
Basé sur 444 avis
Propreté
7,8
Confort
7,6
Prise en charge/retour
7,0
Rapport qualité/prix
7,0
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Commentaires récents
Avis des clients
81
47
53
23
39
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10,0
Points positifs : The staff were incredibly helpful, both during pick-up and drop-off. The SUV was very clean - brand new, really! The interaction was very smooth, and I really appreciated the public health measures that were in place, as well.
Points négatifs : Nothing. Everything was better than expected. I left thinking that I only want to rent vehicles with Hertz and/or Dollar.
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7,6
Points positifs : Drop off was easy. Pickup was AWFUL. There was not a car available in the zone I was directed to. There was no one in the area to help. When I asked the counter person how to get to the zone, she pointed "over there" at some indeterminate place in the air, in the middle of a giant parking garage at CLT. It took 45 minutes from the time I arrived @ Dollar to get my prearranged, prepaid car. Terrible. Drop off was perfectly fine.
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10,0
Points négatifs : CLT airport was not clearly marked for Dollar Rentals - all transactions were handled at the Hertz counter (which was on a different floor). All Hertz staff were helpful and accommodating once we found out who/where Dollar was.
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2,0
Points négatifs : I had to cancel my trip because of covid but they wouldn’t cancel my reservation and wouldn’t refund my deposit.
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5,2
Points négatifs : The car was still dirty it had the previous renter's almonds ear plugs food down in the cracks of the car. They say they disinfect these cars but I did not see that at all. Also when it comes to drop off time Enterprise allows you to drop off before midnight this place wants you here by noon.
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10,0
Points positifs : Konteh displayed excellent customer service. She was pleasant, helpful and knowledgeable.
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2,0
Points négatifs : It could have been better had I been able to cancel this rental due to changed travel plans because of coronavirus. I was not able to use or cancel this reservation.
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5,6
Points positifs : The staff was all friendly and professional.
Points négatifs : I had to wait for 65 minutes before my vehicle was ready. This caused me to arrive late to a business function I had to attend. I only received a $35 dollar voucher for the inconvenience, which caused far more than $35 dollars in damage to my business. After this experience, I will not use Dollar again.
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9,6
Points positifs : Everything was great.
Points négatifs : Shorten the wait time for pickup and drop off
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7,2
Points positifs : yes they were friendly
Points négatifs : airport rental return easy
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9,6
Points positifs : Staff were great and the process of pick up and drop off very quick
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10,0
Points positifs : The vehicle was great. It was big and efficient.
Points négatifs : The pickup was quite slow. We had to wait about 20 minutes after being at the desk to get our vehicle.
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Notes des autres agences à Charlotte
- 8.6/10 Voitures de location Alamo à Charlotte
- 7.5/10 Voitures de location Avis à Charlotte
- 7.3/10 Voitures de location Budget à Charlotte
- 8.4/10 Voitures de location Enterprise à Charlotte
- 7.3/10 Voitures de location Hertz à Charlotte
- 6.6/10 Voitures de location Thrifty à Charlotte
- 6.9/10 Voitures de location Advantage à Charlotte
- 5.8/10 Voitures de location Payless à Charlotte
Où trouver des voitures de location Dollar à Charlotte ?
Les meilleures astuces pour louer une voiture à Charlotte avec Dollar
- 25% de nos utilisateurs ont loué une voiture à Charlotte avec Dollar pour 24 € ou moins.
- Le prix des voitures de location de catégorie « Standard » chez Dollar à Charlotte est environ 46% moins cher en moyenne que les autres types de véhicules.