Avis des clients
Note globale
7,3
Bien
Basé sur 247 avis
Propreté
7,4
Confort
7,5
Prise en charge/retour
7,3
Rapport qualité/prix
7,1
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Commentaires récents
Avis des clients
50
23
16
9
28
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5,6
Points négatifs : Customer service agent was not welcoming at all and was not helpful, no clear pick up instructions, car had bags of burger and stuff under seats!!
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9,2
Points positifs : I loved it .
Points négatifs : Nothing everything was great
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8,0
Points positifs : Staff was working quickly and providing excellent service!
Points négatifs : The line was fairly long so more employees working the line or some other solution to support the staff already working very diligently
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6,4
Points négatifs : With all off their boasts about cleaning the inside of the car was dirty, hard to see through the windshield, footprints in the dashboard, etc
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3,2
Points positifs : Social distancing was Being utilized customer service representative Had a great attitude
Points négatifs : If you’re going to combine two different rental companies be sure to have adequate employees to handle the extra load we had to wait outside in the parking deck 30 minutes no heat it was 45° outside. The car could have been cleaned mud on the seats front and back dog hair Chito’s in food in the cupholders under the seats
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10,0
Points positifs : Everything
Points négatifs : Nothing
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8,8
Points positifs : Pick up and drop-off were easy. The staff were great. The car was a little weird - push buttons for shifting are not something I would ever choose to use (not Budget's fault, though - it was a GMC)
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7,6
Points positifs : The staff were very friendly.
Points négatifs : No cars were available at the time of pick up. I had to wait 46 minutes for a vehicle to come in
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10,0
Points positifs : Easy. They were super nice!
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2,0
Points négatifs : This was my first time on this location.the welcome staff was not happy to see the customer .the car I booked was not available they insist me to pay more 30 $ for upgrade .the gas was not on the full level but they put on the paper full after I show them it's ok you bring back on the this level. I pay extra from32 to 50 $ bcz they cheat the people with hidden amounts and they don't explain at the pickup time but they explain you at the drop off time becarefull please ..I wish not to go back on this location not even on the budget counter. Thank you budget to cheat the people on the different ways.
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2,0
Points positifs : There were no cars available!!! Got sent to a different location and they still had no cars!
Points négatifs : Being notified of availability!
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6,0
Points positifs : Nice vehicle..we appreciated the first time customer upgrade
Points négatifs : We didn't appreciate the $100 in hidden fees and would have booked elsewhere if we would have known.
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Notes des autres agences à Charlotte
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- 6.9/10 Voitures de location Advantage à Charlotte
- 5.8/10 Voitures de location Payless à Charlotte
Où trouver des voitures de location Budget à Charlotte ?
Les meilleures astuces pour louer une voiture à Charlotte avec Budget
- 25% de nos utilisateurs ont loué une voiture à Charlotte avec Budget pour 46 € ou moins.
- Le prix des voitures de location de catégorie « Standard » chez Budget à Charlotte est environ 46% moins cher en moyenne que les autres types de véhicules.