Hôtels près de Bechtler Museum of Modern Art - Charlotte

Points positifs: My wife and I liked the character of the room. The bathroom was nice and the feel of the room was cool.

Points négatifs: The bed was hard and very uncomfortable. We were going to stay longer but it shorten our stay. They had limited food choices for vegans. The valet ended up being $38 instead of the price of $28 which I was told by the valet guy when I asked before choosing to valet. The elevator was a lil scary because it seemed not to work. When you get on it makes a noise and shakes and it seems like it's stuck because it takes a long time to get to the floor and open. There are only 2 floors in the hotel

Points positifs: The evening presentation of the wine and cheese convinced me the breakfast offering would be similar, not special. We found another restaurant to eat

Points négatifs: The internet says self parking is available. Not so. When we arrived there was no spaces in front the hotel to park and unload. After several trips around the hotel we found a parking facility beneath the hotel with a closed garage door. Luckily the door opened due to a member of the valet team retrieving a car. We took the opportunity to self-park in the garage. There was no signs indicating what spaces to use. We found a spot only to learn at check in it was the wrong spot. The valet staff moved the car. Turns out the parking wasn't free, there was a charge of $38. After we got our bags to the check in desk and checked it we proceeded to the room by ourselves. In the room the television had a unusual control system that dissuaded us from watching tv. Fine, I watch too much tv anyway. The room lights were controlled by an unusual light switch that dimmed certain lights, and controlled other lights throughout the room. Never quite figured that out in 12 hours. Even the toilet had an unusual flushing system. Since there were only two choices it was simple to figure that out. The point is since we identified ourselves as first time customers it would have been nice to have some assistance with how he room functioned and maybe some ice when we arrived. In the morning, since we had self parked the car we had no receipt to get the car from the valet. Again, since at check in we told the "parking story" above you'd think they would have sent the receipt to the room or called to tell us it was available to be picked up at the front desk. At check out we asked to have our charges emailed to us. I had to call a second time a week later to obtain it. I have other thoughts, but I'm out of space

Points positifs: What a beautiful hotel. I wasn’t expecting to stay in Charlotte and booked on a whim when my flight to NYC was cancelled. What a find! I’ve already told several friends and family members they need to stay here if they’re in Charlotte.

Points négatifs: Everything was great. Can’t find a thing I don’t like...

Points positifs: Location, Service.

Points négatifs: Nothing

Points positifs: Cleanliness, Katie at the front desk, and African-American women in the Library Lounge.

Points négatifs: Valet location tough to pull into with heavy traffic area

Points positifs: The hotel itself was charming

Points négatifs: Room service was. at best very poor

Points positifs: The interior design was amazing. I loved the concept of repurposing a historic department store into a hotel.

Points négatifs: not a very rich menu for brunch coffee was cold .

Points positifs: Good customer service.

Points négatifs: Valet parking and access to one's car is a little slow. Also, outside noise level can be loud in the evening for rooms along the street.

Points positifs: Breakfast was tasty and had a good number of selections.

Points négatifs: Did not like the location of the room. Booked a room overlooking the Atrium and was placed in a room overlooking a stairway. Room was comfortable but quite cramped. The last time we stayed at the Ivey's we had a much nicer room.

Points positifs: C'était un super hôtel. Le personnel est très gentil, l'hôtel propre, le petit déjeuner buffet était des meilleurs, et c'est très abordable. Nous avons passé un bon moment !

Points négatifs: La baignoire ne se vidait pas très bien

Points positifs: Le service était excellent et le personnel était très gentil et serviable

Points négatifs: Tout l'hôtel était propre et très agréable

Points négatifs: La seule chose que j'ai détesté était le parking.

Points positifs: Sans problème. Il n'y avait pas de confortables, y passer un week-end

Points négatifs: Aucun reproche

Points positifs: Assez proche du centre-ville et du stade pour pouvoir y aller à pied

Points positifs: Belle chambre propre.

Points négatifs: Nos voisins étaient bruyants et je ne pouvais pas dormir.

Points positifs: L'hôtel était propre et le personnel est très aimable et accommodant. Même avec les rénovations qui étaient en cours c'était calme.

Points positifs: J'ai bien aimé l'emplacement

Points négatifs: Je n'ai pas aimé c'est la situation parking

Points positifs: Lovely staff and a great location.

Points positifs: Hotel emloyee was very helpfull and friendly

Points positifs: The comfort of the bed, cleanliness and friendliness and professional of staff

Points négatifs: My shower faucet broke but I stopped at the front desk informed them and maintenance came up immediately

Points positifs: The room was spacious and clean. The jacuzzi in the room was fun! The staff were helpful, professional and responsive. Check in was paperless which was great. Easy short walk to concert at spectrum center.

Points négatifs: Breakfast eggs and sausage were mediocre but the waffles were great!

Points positifs: Great place, the Hilton pool is also included at the Hampton. The Hilton pool is open 24/7

Points positifs: Room clean and comfortable; staff all exceptionally friendly and helpful; great location!

Points négatifs: Nothing stands out.

Points positifs: Location and cleanliness is the most important for us

Points négatifs: Everything was great

Points positifs: The staff was friendly and accommodating

Points positifs: Overall everything The place is so clean and immaculate excellent place to be at .

Points positifs: Shower

Points négatifs: No

Points négatifs: The staff was wonderful. Very friendly. Close to our venue. Excellent free breakfast in the morning.

Points positifs: Staff were all great and very helpful. I would happily stay here again when in Charlotte. Very relaxed stay. Terrific shuttle service within city area.

Points positifs: I enjoyed happy hour, the armereta sour was amazing.

Points négatifs: The valet morning staff was very rude, didn't explain anything to me. Took my keys asked me my name and left with the car. I didn't even get to get my bags out of the car. Guest attendant had to tell him to bring my car back so i could unpack the trunk. Rude the entire weekend. Checked into the room to find blood on the bed. Housekeeping manager Frances came to check and she said yes that's blood and these mirrors didn't get cleaned. She sent the lady back up to clean the room. The lady was upset and started arguing with us. Very unprofessional, ive been treated better at hotels.

Points positifs: Room and view nice, staff especially Blaine (waitress) wonderful...found down to earth people in staff and guests. Restaurants walking distance. Definitely will stay again when in Charlotte

Points négatifs: Appetizers during complimentary happy hour could be better

Points positifs: Enjoyed my stay...everything's nice.Will stay again

Points positifs: Room location 220...right by pool and outdoor deck.. breakfast was delicious made to order omlette station.. evening reception in lounge well done...room was nice size suite...and location in uptown Charlotte was perfect

Points négatifs: Only thing was our shower drain was slow to drain (drainotyme!) ...but seriously not a deal breaker everything else was fantastic..

Points positifs: breakfast was good took a little long to refill items. love the entire hotel was very clean an worth my buck. would definitely come back again and recommend to friends AND BRING MY CHILDREN and location was great!

Points négatifs: the happy hour was only two drinks when I stayed at embassy in Columbia it was unlimited drinks other than that no complaints.

Points positifs: The location

Points négatifs: Enforced vale parking

Points positifs: Everything

Points négatifs: I would like to check in before 4. Mabe 2 or 3.

Points positifs: Disappointed in the breakfast. Omelette was dry and veggies were not fully cooked. Coffee was the best part of breakfast. As often as we have stayed at the Embassy, this was the worst breakfast.... I’m sorry. However, the smiles and staff service was great.

Points négatifs: The breakfast.

Points positifs: Everything.....staff, facility, room and breakfast it is the place to stay when visiting Charlotte.

Points négatifs: Not a thing!

Points positifs: its a beautiful hotel and locations was great

Points négatifs: the room was not cleaned very well. there was someones cookies in the ice bucket,trash bucket still had trash in them,the bath tub wall had dirt and grim in between the tiles

Points positifs: I loved the atmosphere and the accommodations. The room was very nice.

Points négatifs: The backup waiting for valet sometimes.

Points positifs: This hotel is always my go to when staying in Charlotte, NC. The hotel is beautiful, staff is always friendly and accommodating to our needs. Location is the best! You can look out your windows and see the cityscape & NASCAR Hall of Fame. Close to restaurants and nightlife, all around perfect place to stay!

Points positifs: Très propre. Le personnel est sympa. On y mange très bien. Agréable et confortable !

Points positifs: Tout

Points négatifs: Quand j'y suis arrivé, la chambre était propre. Mais la salle de bains avait encore des serviettes sales de la précédente personne qui séjournait dans ma chambre.

Points positifs: The wedding I attended was very organized. The food was great. The ambience was very inviting. It was a beautiful event. When I explained to the receptionist the issue I had with my room, she was very empathetic and I appreciated her reaction.

Points négatifs: The bathroom toilet in my hotel room was borderline stopped up. I was not aware of it until early morning (4am) and I was not going to call someone to come to the room that time of the morning. Also once I had check out, the valet parking attendant acted as though he could not find the key for my car. I had to go to the box and find it myself. I realized the attendant who valet parked my car initially did not give me a ticket to reclaim my car. Maybe that overall experience would have been differently if I had booked through the wedding party, however that should not make a difference.

Points négatifs: The bathroom needs to be updated. Lighting was not favorable/useful and the shower/tub with shower curtain is incredibly dated.

Points positifs: Didn’t have breakfast Location was convenient Rooms were very clean

Points négatifs: Everything was great Excellent service Nothing that want up to par

Points positifs: Friendly helpful staff, nice location

Points négatifs: Poor noise dampening between rooms and from hallway. We could hear EVERYTHING our neighbors said or did.

Points négatifs: When I checked in our room smelled very musty. Had to change rooms.

Points positifs: I did not have breakfast at the hotel. I loved that the hotel was located close to good restaurants and the bar/lounge area was really nice.

Points négatifs: I was there for a three day event and there were several other events going on at the same time. The event rooms were difficult to navigate even with the signage. Also the valet parking staff was overwhelmed by the volume of cars and needed to better direct traffic around the entry.

Points positifs: Check in was great, and the hotel was better than expected for the price I paid. Very impressed!

Points positifs: !

Points négatifs: Nothing

Points positifs: Great location

Points négatifs: Room was in poor repair. Toilet paper holder broken, door latch lock had been broken and cheaply repaired, doors had large gap under that let in light from hallway. Thin doors and walls let us hear conversations from across the hall with both doors closed

Points positifs: Nothing

Points négatifs: The hotel staff was horrible. The front desk was the worse. If you asked them something it was almost like you were bothering them. The price for parking is outrageous . I visit Charlotte all the time. I wil Never go

Points positifs: Guest services, got involved and treated me awesome.

Points positifs: The rooms was spacious

Points négatifs: Having a issue getting security deposit back

Points positifs: Tout était correct à très bien, rien n'était super. Un prix raisonnable pour un hôtel correct

Points positifs: Propre et tranquille

Points négatifs: Ce n'était pas ce à quoi je m'attendais à mieux pour un Hilton Garden

Points positifs: Le personnel était très sympathique.

Points négatifs: Il n'y a rien.

Points positifs: We were there as part of a wedding party. Service and attentiveness of staff was impeccable. The staff went well beyond the call of duty to accommodate all of the guests in our party. There were a number of situations where extra help was needed and they helped with smiles. I would recommend this hotel to anyone traveling to Charlotte. Rooms were nice, breakfast was good, wonderful bartender and again, the staff were incredible!

Points positifs: Location

Points négatifs: Downtown

Points positifs: It was very relaxing, the staff went out of their way to make sure everything was good for us.

Points négatifs: Nothing, the pool did seem very small for such a big beautiful hotel, but everything was wondeful

Points positifs: Great location and friendly service

Points positifs: Hot tub

Points négatifs: No

Points négatifs: I injured my foot on a bed frame which was protruding 2" at the bottom of the bed. This should have been reported by the maid that makes up the bed daily and repaired before we were allowed to stay there.

Points positifs: Nice and clean!

Points négatifs: I liked everything

Points positifs: Perfect location with a 5 minute walk to the office and everything you need. Thanks

Points négatifs: Limited equipment in the fitness center, no dumbbells etc. Could add a couple of other things to make it easier for guests who don't like to miss workouts.

Points positifs: The hotel was very clean and beds were comfortable. Close to concert venue. Overall, a great experience.

Points positifs: It was perfect

Points positifs: Big clean and great view

Points négatifs: Nothing was close to it and the pool was freezing and small!!

Points positifs: Every thing was excellent